Poor recruitment checks
Failure to gather and record all necessary information for recruitment purposes, potentially leading to unsuitable staff being hired.
232 items
11 sources
1 inquiry
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
IMB recommendation
81match
Wandsworth (2025)
Officer recruitment has been poor, leading to a high turnover of often unsuitable staff. Recruitment is handled centrally. Will the Prison Service consider allowing the prison to become involved in the process so that applicants receive a realistic impression of the role?
Matched on
terms: poor, recruitment
IOPC learning recommendation
77match
Investigation into recruitment irregularities and the actions of a civilian staff member – British Transport Police, June 2018
The IOPC recommends that British Transport Police reviews its recruitment policy in light of the issues raised in this investigation and makes amendments to address any areas for improvement. This should include: As part of an IOPC investigation we reviewed British Transport Police’s recruitment policy. We found that some of the areas that came up as issues in...
Matched on
terms: check, recruitment
Committee recommendation
74match
#187 - Amend HMPPS recruitment to mandate face-to-face interviews by local governors for frontline staff
HMPPS must amend its recruitment process to ensure that all frontline staff, including prison officers, undergo a mandatory face-to-face interview process led by local governors. This critical step addresses the identified deficiency in governors not having direct involvement in the recruitment process. This lack of involvement limits the scrutiny necessary to prevent individuals recruited solely to facilitate criminal...
Matched on
terms: recruitment
PFD report
73match
Derek Thomas
Prison reception procedures failed under extreme pressure, leading to suicide risk information being overlooked due to staffing issues. Additionally, there was poor communication and conflicting understanding between prison and escort staff regarding critical safety form procedures.
Matched on
terms: poor
CQC action
73match
Walfinch West Suffolk
The provider must ensure recruitment checks are completed on all new staff to check their suitability or competence to work with vulnerable people prior to commencing employment.
Matched on
terms: check, recruitment
CQC action
73match
Darenth Grange Residential Home
The provider should ensure recruitment checks are fully completed for all staff, including accurate accounts of previous jobs in applications for employment.
Matched on
terms: check, recruitment
CQC action
71match
Edwina Place
The provider should seek advice from a reputable source to ensure they gather and record all necessary information for recruitment purposes.
Matched on
terms: recruitment
Committee recommendation
70match
#7 - Amend prison staff recruitment to grant Governors ultimate decision and mandate face-to-face interviews.
Governors must have the ultimate decision on the recruitment of staff who work in their prison. HMPPS must amend its recruitment process to ensure that all frontline staff, including prison officers, undergo a mandatory face-to-face interview process led by Governors or a member of the senior leadership team. (Recommendation, Paragraph 37)
Matched on
terms: recruitment
CQC action
69match
Manor House Care Home
Appropriate recruitment checks were not always undertaken before staff started to work at the service to ensure staff were suitable to work with vulnerable people.
Matched on
terms: check, recruitment
CQC action
69match
Lindcare Ltd
The provider must ensure safe staffing and recruitment procedures are established and operated effectively to ensure that persons employed are of good character, including robust recruitment checks, complete employment application forms, and comprehensive references from previous employers.
Matched on
terms: check, recruitment
CQC action
69match
Chandos Lodge Nursing Home
Systems were either not in place or robust enough to demonstrate staff recruitment checks were effectively managed.
Matched on
terms: check, recruitment
PFD report
65match
Jane Jowers
The absence of statutory international criminal background checks allows unsuitable individuals with foreign convictions to work with vulnerable adults and children, posing a significant risk.
Matched on
terms: check
PFD report
65match
Caden Stewart
Prison staff were unaware of relevant policies, and there was a critical lack of communication among officers regarding a prisoner's unwell status and need for healthcare, leading to missed checks and handovers.
Matched on
terms: check
CQC action
65match
The Old Post Office
The provider must complete recruitment checks effectively.
Matched on
terms: check, recruitment
IMB recommendation
63match
Wandsworth (2024)
Officer recruitment has been poor, leading to a high turnover of often unsuitable staff. Recruitment is handled centrally. Will the Service consider allowing the prison to become involved in the process so that applicants receive a realistic impression of the role?
Matched on
terms: poor, recruitment
PFD report
61match
Thomas Warren
The employing Trust failed to adequately vet a locum doctor, missing critical information about previous concerns and investigations from other healthcare bodies, and relying solely on basic GMC restriction checks.
Matched on
terms: check
PFD report
61match
Polly Drew
The recruitment process for a doctor with access to anaesthetic drugs and significant responsibility was completely inadequate, leading to her working alone and posing risks to patients.
Matched on
terms: recruitment
PFD report
61match
Arthur Hughes
A lack of protocol for assessing locum staff's practical skills and managerial reluctance to thoroughly check references created risks that locums might perform tasks beyond their capabilities.
Matched on
terms: check
PFD report
61match
Richard Franks
Critical information regarding a prisoner's suicidal intent expressed at court was not communicated to prison staff, leading to inadequate monitoring and a lack of necessary support measures.
Matched on
classifier match
CQC action
61match
Royalcare- Thanet
The provider and registered manager failed to operate effective recruitment processes and ensure information specified in Schedule 3 of the Health and Social Care Act was available for each member of staff.
Matched on
terms: recruitment
CQC action
61match
Kingfishers Nursing Home
Recruitment procedures were not established and operated effectively to ensure that fit and proper persons were employed. All information specified in Schedule 3 was not available for each such person employed.
Matched on
terms: recruitment
CQC action
61match
Benhall Care
The provider must ensure safe recruitment practices are used to ensure fit and proper staff are employed to provide the regulated activity of personal care.
Matched on
terms: recruitment
PFD report
57match
James Boylan
Unidentified ligature points, inadequate patient searching for contraband, poor communication of escalating risks, and incomplete GRIST assessments contributed to the patient's death in a mental health unit.
Matched on
terms: poor
PFD report
57match
William Hafele
Inadequate training and communication between police and hospital staff on missing persons procedures led to critical information omissions, misclassification, and a complete failure to investigate Mr. Hafele's whereabouts.
Matched on
classifier match
PFD report
57match
George Hulme
Care home agency staff lacked resident identification information and adequate induction. Rooms were not clearly marked, leading to confusion during emergencies and incorrect patient file retrieval for treatment.
Matched on
classifier match
PFD report
57match
Amy Henderson
Delays in private hospitals accessing NHS records prevented crucial information, like prior ligature practice, from being immediately known. There was also staff confusion regarding responsibility for removing banned items on admission.
Matched on
classifier match
PFD report
57match
Barbara Rymell
Care staff with insufficient English proficiency pose a risk to vulnerable patients by hindering effective communication with emergency services, potentially delaying urgent medical attention.
Matched on
classifier match
PFD report
57match
Nicholas Harrison
The Approved Mental Health Practitioner service repeatedly failed to conduct legally compliant Mental Health Act assessments, including insufficient collateral information gathering and inadequate medical attendance, despite family requests.
Matched on
classifier match
PFD report
57match
Peter Anzani
Patient observations were not adequately recorded, possibly due to a lack of staff training. Additionally, significant hospital waiting lists and prolonged patient waits for reviews are caused by staffing shortages and insufficient funding.
Matched on
classifier match
CQC action
57match
Chatham House
The provider must ensure people who use the service are fully protected by their recruitment practices, including obtaining application forms and written references for new staff.
Matched on
terms: recruitment
CQC action
57match
Tralee Rest Home
There was no policy in place to address risks associated where previous cautions or convictions were recorded, and a deficiency in recruitment procedures where risk assessments were not completed despite a recorded conviction.
Matched on
terms: recruitment
CQC action
57match
Aarondale House
The provider develops a system to ensure relevant checks are made to ensure staff are of good character and suitable for their role prior to employment.
Matched on
terms: check
CQC action
57match
TerraBlu Homecare
A robust approach to recruitment was not taken make sure only suitable staff with the competence and skills were employed to provide care. This was a breach of Regulation 19 (1)(2)(3).
Matched on
terms: recruitment
CQC action
57match
Spindrift Care Home Limited
The provider had not ensured appropriate checks were undertaken before staff commenced their employment, to confirm they were safe to work with vulnerable people.
Matched on
terms: check
CQC action
57match
Shire Oak House
No system in place to ensure staff recruitment measures are taken effectively.
Matched on
terms: recruitment
CQC action
57match
Paxigate Healthcare Limited
The required pre-employment checks had not been fully completed to help ensure staff employed were suitable. This included completing a new Disclosure and Barring Service (DBS) check and obtaining additional references.
Matched on
terms: check
CQC action
57match
Johnstons Homecare Ltd
The provider must ensure that safe recruitment practices are always followed when recruiting staff.
Matched on
terms: recruitment
CQC action
57match
Heatherdene Residential Care Home
The provider had failed to ensure that robust staff recruitment procedures were followed to ensure only fit and proper persons were employed.
Matched on
terms: recruitment
CQC action
57match
Gordon Road
The failure to operate recruitment procedures to ensure fit and proper persons were employed.
Matched on
terms: recruitment
CQC action
57match
Faith's Walk Healthcare Services Ltd
The provider failed to undertake robust recruitment with staff.
Matched on
terms: recruitment
CQC action
57match
Eeze Care London
The provider must always operate robust recruitment procedures to ensure that it employs fit and proper persons for the purpose of carrying on the regulated activity.
Matched on
terms: recruitment
CQC action
57match
Alde House
The provider and registered manager must ensure all required pre-employment checks are carried out, including routinely checking on the health status of all new candidates.
Matched on
terms: check
IMB recommendation
57match
Littlehey (2025)
The Board is, again, disappointed that, despite repeated requests for change, the IMB recruitment process continues to be inadequate and inappropriate to support the timely recruitment of candidates with the necessary qualities and skills. Again, the Board is eager to know what improvements the Minister plans to address this issue.
Matched on
terms: recruitment
Committee recommendation
56match
#186 - Align HMPPS personnel vetting requirements with tier-one security agencies and mandate lifelong vetting
HMPPS must immediately commit to aligning its personnel vetting requirements with those of other tier-one security and law enforcement agencies, such as the police. While the nature of the work differs, the threat profile is comparable. This alignment must establish the lifelong vetting model as the minimum operational standard for all staff and require automatic enhanced vetting checks...
Matched on
terms: check
PFD report
53match
Rubel Ahmed
Detainees were locked in rooms overnight against recommendations, staff lacked robust detention awareness and refresher training, and crucial information like removal directions was not shared.
Matched on
classifier match
PFD report
53match
Peter Lawrence
The initial screening process for new prisoners lacked a robust method to identify and comprehensively record less obvious risk factors, particularly with limited background information.
Matched on
classifier match
PFD report
53match
Mark Berry
Hospital staff delayed police notification of a suspicious death due to procedural confusion. Additionally, ambulance handover and private ambulance communication lacked critical patient location details, hindering investigation.
Matched on
classifier match
PFD report
53match
Liam Lyes-Watson
The report identifies that a call handler was not trained and needed advice from a colleague who did not speak to the caller, and consideration should be given to recording incoming calls to the Access Team.
Matched on
classifier match
PFD report
53match
Ivan Ignatov
A detainee's mental health assessment was missed in police custody, and an act of self-harm was misjudged. Critical risk information, including first-time custody status, was not properly recorded or collated, hindering comprehensive risk assessment.
Matched on
classifier match
PFD report
53match
Gareth Chumber-Kelly
Inefficient prison reception processes lead to lost critical prisoner information, and suicide/self-harm training for staff was suspended despite high rates of suicidal ideation and ligature deaths.
Matched on
classifier match