Primary care funding disparities by deprivation
Unfair primary care funding mechanisms that fail to account for deprivation, exacerbating pressures in deprived areas.
159 items
5 sources
Source spread
Where this theme appears
Primary care funding disparities by deprivation has been flagged across 5 independent accountability sources:
6 PFD reports
130 committee recs
10 NAO recs
1 PHSO decision
12 LGO/SPSO decisions
When the same issue appears across inquiries, coroner reports, and regulators independently, it indicates a recurring issue across the public record.
Browse by source
Source-grouped records are useful for tracing where a concern came from. Large sections show the 50 strongest matches for that source; counts still show the full theme total.
PFD Reports (6)
George Thompson
Concerns: Insufficient doctor staffing meant no home visits could be undertaken even if clinically indicated, due to one doctor covering all duties and emergencies.
Response (H.T Practice): The practice will arrange telephone triage training, provide one-on-one training on systems and processes, re-communicate the operational manual, and create a formal channel for team members to raise concerns about …
Responded
Dean George
Concerns: Welsh prisons lack an integrated treatment system, failing to automatically offer opiate substitution therapy to new arrivals addicted to opiates, creating an inequality in healthcare provision compared to England.
Response (Welsh Government): Opiate substitution therapy is now offered routinely in HMP Swansea the day following admission, where appropriate and safe; healthcare team in the prison is expanding, and an Early Days Opiate …
Overdue
Freda Lennox
Concerns: Inadequate pre-operative assessment stemmed from uncompleted tests, poor information sharing between consultants, and a lack of funding and resources for a dedicated high-risk anaesthetic clinic.
Response (St Peters Hospital): The Trust has appointed an anaesthetic lead for high-risk anaesthetic patient pathways and expanded services for high-risk patients, with four dedicated high-risk anaesthetic pre-assessment clinics per week; it introduced an …
Responded
Kathleen Booth
Concerns: A significant delay in critical surgery was caused by NHS-wide understaffing, underfunding, and limited weekend cover, disadvantaging patients with injuries sustained on Fridays.
Response (NHS England): NHS England acknowledges concerns about understaffing/funding and the impact of weekend care. They describe national programs like the 7-Day Hospital Services Programme and the Delivery plan for recovering urgent and …
Response (University Hospitals of North Midlands NHS Trust): The Trust outlines the circumstances of the death and explains surgical prioritisation. They have introduced a dedicated fragility fracture theatre list 5 days per week and are reviewing the need …
Responded
Barry Myers
Concerns: Insufficient funding prevents the provision of urgent mechanical thrombectomy services between 4 pm and 8 am at University Hospitals Sussex NHS Foundation Trust.
Response (NHS England): NHS England highlights existing funding for thrombectomy services and ongoing support for UHSx; it mentions regional access to 24/7 services and internal discussions regarding PFD reports to share learning.
Response (University Hospitals Sussex NHS Foundation Trust): The Trust has extended access to Mechanical Thrombectomy for Sussex patients through mutual aid pathways with UCL and Southampton, approved a business case to extend the local service to 7 …
Responded
Samuel Brown
Concerns: The primary care prescribing regime failed to identify potential addiction and drug-seeking behaviour, and neglected to review medications for ongoing necessity.
Response (NHS South Yorkshire Integrated Care Board): NHS South Yorkshire ICB convenes an Opioid Safety Group and will review and recirculate guidance for practices on recording drug-seeking behavior. They will share the report and response at multiple …
Responded
Committee Recommendations (130) — showing 50 strongest matches
#17 — NHS funding mechanisms create perverse incentives, disadvantaging deprived areas for childhood vaccinations.
Recommendation: We asked about the equity of NHS funding mechanisms and the risk of perverse incentives, using as an example the distribution of money for childhood inoculations. GP surgeries receive a payment for every child that gets a vaccine.29 In our …
Gov response: 4.2 NHS funding allocations (including for primary care) already take account of deprivation and health inequalities. Areas with populations of relatively greater deprivation and higher premature mortality receive a relatively higher level of funding to …
Accepted
#4 — Review NHSE payment systems and processes to incentivise local systems supporting hard-to-reach patients.
Recommendation: In some cases, NHSE’s payment mechanisms can mean that local systems do not receive financial recognition when they prioritise hard-to-reach patients. GP surgeries receive a payment for every child vaccination. This vaccination funding mechanism favours areas where parents are more …
Gov response: The government agrees with the Committee’s recommendation. deprivation and health inequalities. Areas with populations of relatively greater deprivation and higher premature mortality receive a relatively higher level of funding to recognise greater need and help …
Accepted
#75 — Undertake comprehensive review of National Funding Formula to ensure fair, needs-based allocation.
Recommendation: A comprehensive review of the National Funding Formula is urgently needed to ensure funding is allocated fairly and reflects the real level of need across the country. The current formula fails to address historic underfunding, ignores rising inflation, does not …
Gov response: The overall schools and high needs funding included in the Department’s spending review settlement – an increase of £4.2 billion by 2028–29 compared to 2025–26 – continues the support available for children and young people …
Not Addressed
#20 — Upholding rights and potential of marginalised groups and women should be UK ODA priorities.
Recommendation: Upholding the rights of marginalised groups, as well as realising the potential of women and girls in both achieving societal resilience and poverty reduction, should be strategic priorities for UK ODA. This must be reflected in the spending allocations. (Conclusion, …
Gov response: Partially Agree 34. The FCDO is transitioning to differentiated development partnerships based on mutual benefit – taking account of country need and long term UK interest. The UK will prioritize our geographic ODA where humanitarian …
No Published Response
#19 — ODA resourcing decisions must prioritise greatest need in fragile and climate-vulnerable states.
Recommendation: In the coming years, the greatest need will be in fragile and conflict- affected states, and states most vulnerable to climate change. Working in partnership to address these needs mutually benefits the affected countries and the UK. The empowerment and …
Gov response: Partially Agree 34. The FCDO is transitioning to differentiated development partnerships based on mutual benefit – taking account of country need and long term UK interest. The UK will prioritize our geographic ODA where humanitarian …
No Published Response
#11 — Deprived communities and minority groups experience longer elective care waiting times
Recommendation: In July 2025 NHSE started publishing new data alongside the existing monthly Referral to Treatment Waiting Times data that showed that people from deprived communities and minority backgrounds are more likely to be waiting longer than 18 weeks for care …
Gov response: 1.7 The Elective Reform Plan (ERP) set out several commitments aimed at tackling health disparities in access to and waiting time for elective care, including the publication of waiting list information disaggregated by demographic information, …
Accepted
#20 — Provide free over-the-counter medication for low-income patients through Pharmacy First scheme.
Recommendation: To avoid patients continuing to use GPs for support that could be offered in a community pharmacy setting because of concerns about the affordability of over-the- counter medication, we recommend that such medication is free for people on low incomes, …
Gov response: Partially Accept There is no charge connected to accessing Pharmacy First for support on one of the seven specified conditions. If the outcome of a Pharmacy First consultation is a supply of a prescription only …
Partially Accepted
#11 — Pharmacy's potential to improve healthcare access requires substantial public funding and support.
Recommendation: We have been encouraged to hear the enthusiasm within the pharmacy profession to deliver more patient facing care. However, the undoubted potential for pharmacy to improve access to health care, crucially including immunisations, and reduce pressure on general practice and …
Gov response: There is no charge connected to accessing Pharmacy First for support on one of the seven specified conditions. If the outcome of a Pharmacy First consultation is a supply of a prescription only medication for …
Partially Accepted
#2 — Overhaul the Community Pharmacy Contractual Framework to address funding gaps and reduce complexity.
Recommendation: We recommend that the Community Pharmacy Contractual Framework (CPCF) is completely overhauled, in close consultation with the community pharmacy sector. Any new framework must: a) close the gap in funding that community pharmacy has experienced over the course of the …
Gov response: Serious Shortage Protocols (SSPs) are a tool to manage and mitigate medicine and medical devices shortages. An SSP enables community pharmacists to supply a specified medicine or device in accordance with a protocol rather than …
Partially Accepted
#14 —
Recommendation: As part of its national health and care recovery plan, we recommend that the Government sets out the contribution that public health services will make, and ensures that this contribution is backed with a level of funding that acknowledges their …
Gov response: Partially accept. The Government recognises the crucial importance of effective public health services in supporting local populations, and the negative impact that the pandemic has had on health inequalities. Public health services are vital in …
Under Consideration
#13 — Significant regional disparities observed in energy support voucher redemption rates.
Recommendation: We asked witnesses about the take-up rates for the vouchers. The Department told us that 76% of vouchers had so far been redeemed across Great Britain. It accepted that take- up was lower in metropolitan areas, and that the take-up …
Gov response: 2.1 The government agrees with the Committee’s recommendation. Recommendation implemented 2.2 The government has closely monitored Energy Bills Support Scheme (EBSS) voucher payments to traditional prepayment meter customers in Great Britain and published data regularly. …
Accepted
#5 — Publish analysis of actual NHS dental care costs, reflecting treatment complexity and community deprivation impacts.
Recommendation: DHSC and NHSE have not undertaken the analysis needed to understand the actual cost of delivering NHS dental care, without which any efforts at reform will fail to address fundamental issues around the affordability of NHS work. The discrepancy between …
Gov response: The government agrees with the Committee’s recommendation. and engaging with the BDA on this work, which the government expects will be published in due course. The government is working to reform the dental system, and …
Accepted
#74 — Ensure National Funding Formula provides fair, sufficient SEND funding reflecting regional need.
Recommendation: The National Funding Formula must ensure that funding for SEND is both fair and sufficient to meet the needs of children and young people across the country. While some geographical variation is to be expected, this should reflect the prevalence …
Gov response: The overall schools and high needs funding included in the Department’s spending review settlement – an increase of £4.2 billion by 2028–29 compared to 2025–26 – continues the support available for children and young people …
Not Addressed
#43 — Insufficient funding and support hinder educational outcomes for disadvantaged post-16 students.
Recommendation: On average, economically disadvantaged students aged 16–19 do not perform as well as their peers or achieve the same educational outcomes. Per-pupil funding drops sharply after the age of 16, creating a cliff edge that limits support for disadvantaged students. …
Gov response: The Department funds financial support programmes for 16–19-year-olds, including the Bursary Fund, and provides participation funding for learners up to 25 with EHC plans. For adults, Learner Support and Learning Support help overcome barriers to …
Accepted
#29 — Outdated police funding formula creates structural gaps for forces amid demographic changes since 2015.
Recommendation: In its 2015 report on the financial sustainability of police forces, our predecessor Committee recommended that a new police funding formula be introduced in 2016–17.80 In our evidence session, we asked whether changing demographics meant the out-of-date formula had led …
Gov response: 6.5 Changes to police governance, force mergers and the creation of the National Police Service require a new way of allocating funding between forces, aligned with these new structures. The Police Reform White Paper confirmed …
Response Pending
#38 — Revise Carr-Hill formula and PCN funding to better account for deprivation and high need.
Recommendation: NHS England should revise the Carr-Hill formula to ensure that core funding given to GP practices is better weighted for deprivation. NHS England must also review new PCN funding mechanisms to ensure that they do not inadvertently restrict funding for …
Gov response: Partially Accept. The Department partially accepts this recommendation. GP practices receive funding from a range of sources, including those distributed according to the Carr-Hill Formula and funding delivered to Primary Care Networks. NHS England keeps …
Not Accepted
#37 — Unfair primary care funding mechanisms exacerbate pressures in deprived areas and entrench regional variation.
Recommendation: It is unacceptable that areas already under significant pressure due to high levels of deprivation, ill health and under-doctoring have these pressures compounded by unfair funding mechanisms which fail to take account of deprivation. It is particularly concerning that new …
Gov response: Partially Accept. The Department partially accepts this recommendation. GP practices receive funding from a range of sources, including those distributed according to the Carr-Hill Formula and funding delivered to Primary Care Networks. NHS England keeps …
Not Addressed
#36 —
Recommendation: We recommend that the Government review the impact of the place‑ based funding model annually, publishing metrics to ensure that ‘doubly‑ disadvantaged’ neighbourhoods are being fully included in the process. (Recommendation, Paragraph 117)
Response Pending
#33 —
Recommendation: The Department must also acknowledge that due to funding pressures 34% of headteachers are using the premium to plug financial gaps in other parts of their operation. We note the Department’s recent changes to the conditions of the pupil premium …
Gov response: 87. We recognise the pressures schools have faced and have listened to teachers and parents. This Government has announced the biggest funding boost for schools in a decade, which will give every school more money …
Under Consideration
#32 —
Recommendation: The Department must do more to target funding to address attainment gaps, such as that which persistently affects disadvantaged White pupils. This should begin with reform to the pupil premium, which should be weighted to account for persistent disadvantage, including …
Gov response: 87. We recognise the pressures schools have faced and have listened to teachers and parents. This Government has announced the biggest funding boost for schools in a decade, which will give every school more money …
Under Consideration
#31 —
Recommendation: Additional funding for disadvantaged students, including disadvantaged White students, is welcome, but is insufficient and insufficiently targeted and does not always reflect true level of need. This seems to have extended to the Government’s “catch-up” funding, with insufficiently targeted formulas …
Gov response: 87. We recognise the pressures schools have faced and have listened to teachers and parents. This Government has announced the biggest funding boost for schools in a decade, which will give every school more money …
Under Consideration
#30 —
Recommendation: School funding has failed to keep pace with where deprivation is in the country, and as a result schools serving disadvantaged communities, including disadvantaged White communities, have suffered financially. The National Funding Formula promises to correct this, but the formula’s …
Gov response: 87. We recognise the pressures schools have faced and have listened to teachers and parents. This Government has announced the biggest funding boost for schools in a decade, which will give every school more money …
Under Consideration
#11 —
Recommendation: The Department also highlighted the impact of the new minimum per-pupil funding levels on the distribution of funding. The effect of these had been to shift funding in the direction of schools that had very low levels of deprivation.12 The …
Under Consideration
#10 —
Recommendation: The Department told us that funding allocations were now catching up with changing levels of deprivation—some areas remained very deprived but were not as deprived as they had been in the early 2000s, while other areas remained less deprived but …
Gov response: 2.2 The national funding formula (NFF) distributes funding for schools fairly, based on the needs of schools and their pupils. This includes targeted funding for schools which have higher numbers of pupils from disadvantaged backgrounds …
Under Consideration
#7 —
Recommendation: There has also been a relative re-distribution of funding from more deprived schools (those with a higher proportion of pupils eligible for free school meals) to less deprived schools. Between 2017–18 and 2020–21, average per-pupil funding for the most deprived …
Gov response: 2.1 The government agrees with the Committee’s recommendation. Target implementation date: July 2022 2.2 The national funding formula (NFF) distributes funding for schools fairly, based on the needs of schools and their pupils. This includes …
Under Consideration
#3 —
Recommendation: It is not possible to tell whether individual academy schools are receiving the government’s guaranteed minimum per-pupil funding levels. In 2018–19, the Department introduced minimum levels of schools block per-pupil funding for all schools in England. In January 2020, the …
Gov response: 3.1 The government disagrees with the Committee’s recommendation. 3.2 The department does not collect information from academy trusts in this form and it would not be practicable to collect and publish it for the academic …
Under Consideration
#2 —
Recommendation: Under the national funding formula, schools that are more deprived have fared worse than those that are less deprived. In 2018–19, the Department introduced a national funding formula with the aim of allocating school funding more transparently, consistently and fairly …
Gov response: 2.2 The national funding formula (NFF) distributes funding for schools fairly, based on the needs of schools and their pupils. This includes targeted funding for schools which have higher numbers of pupils from disadvantaged backgrounds …
Under Consideration
#25 —
Recommendation: We recommend that NHS England, together with ICBs and the new Office for Health Improvement and Disparities (OHID), work together to deliver regional and national coordination as the system tackles the backlog in elective care. If the independent sector is …
Gov response: The Elective Recovery Taskforce is working to ensure that innovative solutions to tackling the backlog are adopted across the country to ensure that access to care is not dependent on where you live. This includes …
Under Consideration
#13 —
Recommendation: The pandemic has had a negative impact on health inequalities and highlighted the crucial importance of effective public health services in supporting local populations. Public health services are therefore vital allies in tackling the backlog, and we are surprised at …
Gov response: Partially accept. The Government recognises the crucial importance of effective public health services in supporting local populations, and the negative impact that the pandemic has had on health inequalities. Public health services are vital in …
Under Consideration
#17 —
Recommendation: The geographical inequity of relying on council tax to provide the majority of funding for adult social care is compounded by an out-of-date adult social care relative needs formula. The Government must update the adult social care relative needs formula …
Gov response: Achieving the high quality, personalised care and support outlined in People at the Heart of Care, starts in the home where people live. Wherever possible, care and support should be in a person’s own home …
Under Consideration
#15 —
Recommendation: Sport England’s 2016–2021 strategy, Towards an Active Nation, aimed to understand and address the barriers to activity for the least active by working with a broader range of partners and encouraging local collaboration. Sport England pledged £250 million, or 25% …
Not Addressed
#20 — Provide detailed statement on NHS funding allocation formula for rural mental health needs.
Recommendation: We welcome the Government’s commitment to provide more funding for mental health and to ensure local mental health spending increases by the same proportion as overall increases in local health funding. Despite this, we are concerned by the possibility that …
Gov response: In order to address health inequalities, NHS England (NHSE) allocates funding to each Integrated Care System using a weighted capitation formula based on the size of the local population and its needs. The formula takes …
Not Addressed
#11 — Ensure administrative barriers do not hinder timely energy support for prepayment meter customers.
Recommendation: Prepayment meter customers pay for their energy in advance by topping up a meter with a smart card, ‘key’ or cash token. Those on prepayment meters are typically on more expensive energy tariffs due to the cost of the systems …
Gov response: 2.1 The government agrees with the Committee’s recommendation. Recommendation implemented 2.2 The government has closely monitored Energy Bills Support Scheme (EBSS) voucher payments to traditional prepayment meter customers in Great Britain and published data regularly. …
Accepted
#2 — Publish analysis of unredeemed energy vouchers and actions to increase household redemption rates.
Recommendation: The Department is still not doing enough to ensure that support reaches the two million consumers on prepayment meters. Those on prepayment meters are typically on more expensive energy tariffs due to the cost of the systems used to run …
Gov response: The government agrees with the Committee’s recommendation. Recommendation implemented The government has closely monitored Energy Bills Support Scheme (EBSS) voucher payments to traditional prepayment meter customers in Great Britain and published data regularly. Supplier data …
Accepted
#13 — Inadequate CEIAG funding causing significant disparities and gaps in provision for schools.
Recommendation: The Department’s expenditure on CEIAG provision is around £5,000 per school— falling far short of the estimated £38,000 to £76,000 needed to achieve the Gatsby benchmarks. The expectation on schools and colleges to pay for CEIAG out of their already …
Gov response: The Government partially accepts this recommendation. We welcome the Committee’s focus on the important area of careers provision funding and recognise that there are disparities in provision. As the Committee recognised, we are continuing to …
Accepted
#46 — Develop funding and training strategy to address insufficient LARC provision in general practice.
Recommendation: The Government should develop a funding and training strategy to address the lack of LARC provision in general practice, particularly in those areas not covered by a women’s health hub. This should include an assessment of whether the current fee …
Gov response: Long-acting reversible contraception (LARC), as one of the most effective and cost-effective forms of contraception, plays a crucial role in supporting women’s reproductive health by: • enabling women to make decisions on if and when …
Not Addressed
#20 — Ringfencing of Homelessness Prevention Grant funding may detrimentally impact some local authorities.
Recommendation: We welcome the Government’s decision to increase homelessness funding for 2025/26, including the £192.9 million uplift to the Homelessness Prevention Grant (HPG). However, the decision to ringfence 49% of HPG funding for activities to prevent and relieve homelessness may be …
Gov response: The Government currently spends around £34 billion annually on housing support including around £12 billion in the private rented sector. Local Housing Allowance (LHA) rates, which set the maximum level of support in the private …
Not Addressed
#31 — NHS dental workforce maldistribution creates shocking regional inequalities in access to care.
Recommendation: It is also clearly the case that NHS dental workforce issues are much more pronounced in some parts of England than others and that this is leading to some shocking regional inequalities in access to dental care.92 At the lowest …
Gov response: 1.5 Reforming the dental contract needs careful consideration and this will take time. In the meantime, the government is addressing the immediate challenges for patients trying to access NHS dental care by delivering 700,000 extra …
Accepted
#8 — Concerns raised over NHS dental contract's UDA rates, incentives, and uncompetitive funding.
Recommendation: In the written evidence submitted to our inquiry, concerns included that: • UDA rates are linked to the figures used in 2006 which no longer reflect current need.13 Rates vary from practice to practice so dentists in the same location …
Gov response: 1.1 The government agrees with the Committee’s recommendation. Target implementation date: to be advised 1.2 To rebuild dentistry in the long term, work on the government’s ambition to reform the dental contract with a shift …
Not Addressed
#1 — Northern Ireland's public services remain in crisis across health, education, and justice.
Recommendation: Northern Ireland’s public services remain in crisis. Its health service is under immense pressure, with long waiting lists, a struggling primary care sector and an acute mental health situation, in part due to Northern Ireland’s recent history. There are severe …
Gov response: We welcome your assessment on the state of public services, one year on from the previous Committee’s initial report, and recognise that improving public services will not be quick or easy. There are very real …
Not Addressed
#69 — Uprate £6,000 SEND funding threshold annually and establish sustainable, equitable funding model
Recommendation: The current £6,000 notional threshold is outdated and inadequate. It must be automatically uprated each year in line with inflation to prevent further erosion of support for pupils with SEND. This is a necessary correction to address years of chronic …
Gov response: The overall schools and high needs funding included in the Department’s spending review settlement – an increase of £4.2 billion by 2028–29 compared to 2025–26 – continues the support available for children and young people …
Not Addressed
#68 — Current funding for SEND inclusion and £6,000 threshold remain significantly inadequate
Recommendation: It is clear that the current levels of funding provided to schools and multi- academy trusts are inadequate to support the effective inclusion of pupils with SEND. The notional £6,000 threshold is insufficient to deliver good SEN support, placing unsustainable …
Gov response: The overall schools and high needs funding included in the Department’s spending review settlement – an increase of £4.2 billion by 2028–29 compared to 2025–26 – continues the support available for children and young people …
Accepted
#56 — Colleges face significant challenges due to limited and inequitable capital funding.
Recommendation: Colleges face significant challenges due to limited and short-term capital funding. Whilst recent allocations have addressed urgent maintenance needs, the lack of sustained capital investment prevents long-term improvements. The £300 million allocated for 2025–26 is insufficient given the scale of …
Gov response: PLANS ALREADY IN PLACE The Government has committed £6.7 billion in capital funding for education in 2025–26, representing a 19% real-terms increase from 2024–25. This includes £950 million dedicated to skills capital. A key focus …
Accepted
#13 — Competitive bus grant allocation leads to unequal funding, failing to consider rurality.
Recommendation: The Department’s decision to allocate some grants competitively has meant funding per person varied significantly. On average, mayoral combined authorities received significantly more bus service improvement funding (£34 per person) than county councils (£19 per person).27 We asked the Department …
Gov response: 2. PAC conclusion: The department’s funding for buses has been short-term, fragmented and poorly targeted, hindering effective investment in the sector. 2. PAC recommendation: The department should, in its Treasury Minute response to this report, …
Accepted
#35 — Home Office failed to achieve equitable asylum distribution targets, lacking credible plan
Recommendation: The Home Office has failed to achieve its targets for an equitable distribution of asylum seekers. Asylum accommodation is still heavily concentrated in particular areas, often areas of high deprivation. Many local authorities do not have faith that the department …
Gov response: The Home Office is committed to ensuring that decisions on the distribution of asylum seekers and the identification of contingency accommodation sites are fair, evidence-based, and transparent. Dispersal Accommodation is being managed via the National …
Not Addressed
#5 — Permanently apply ringfence to prevent diversion of NHS dental funding by ICBs
Recommendation: We welcome the fact that to try and address the underspend, NHS England is applying a ringfence for 2023/24, to ensure that no ICB can divert funding away from NHS dentistry. We recommend that this ringfence applies permanently, and NHS …
Gov response: Partially accept The Department partially accepts this recommendation. We accept the Committee’s recommendation that we need to build further on the contractual changes we announced in July 2022, to further support and incentivise Dental Practices …
Partially Accepted
#26 — Update Learning Support Fund eligibility to include pharmacists and pharmacy technicians.
Recommendation: We recommend that the list of healthcare professionals able to access the Learning Support Fund is updated to include pharmacists and technicians. (Paragraph 140) Pharmacy 47
Gov response: Partially Accept The Committee raises an interesting issue. MPharm students are outside of the scope of the Learning Support Fund (LSF) as it only applies to those courses which were eligible for the NHS Bursary …
Partially Accepted
#25 — Insufficient placements and financial support threaten NHS Long Term Pharmacy Workforce Plan targets.
Recommendation: The lack of access to placements, supervisors and adequate financial support is a serious challenge, which could undermine efforts to meet the pharmacy targets set out in the NHS Long Term Workforce Plan. If those ambitions are to be met, …
Gov response: Partially Accept This summer we will publish a refreshed Long Term Workforce Plan to deliver the transformed health service we will build over the next decade, and treat patients on time again. Initial Education and …
Partially Accepted
#19 — Create new Establishment Payment for community pharmacies to develop patient consultation spaces.
Recommendation: We recommend the creation of a new “Establishment Payment” to be paid to eligible community pharmacies to support the development of consultation spaces for patients. This funding should be targeted at pharmacies that are the most reliant on NHS work …
Gov response: In line with the ICS People Function guidance (Report template – NHSI website (england.nhs.uk)), the role of pharmacy leadership within ICBs is clear. The development of a one pharmacy workforce approach, within the multidisciplinary team …
Accepted
#1 —
Recommendation: Comorbidities pose a risk for BAME people to experience coronavirus more severely and, at times, with adverse health outcomes. To tackle comorbidities, primary prevention should be prioritised. We are concerned that the decision to disband Public Health England could result …
Gov response: The government notes the Committee’s concerns that disbanding Public Health England (PHE) could have on existing health improvement work. Preventing physical and mental ill-health and reducing health inequalities remain top priorities for the government. Alongside …
Under Consideration
NAO Audit Recommendations (10)
Introducing Integrated Care Systems: joining up local services to improve health outcomes
c) by April 2023, NHSE should set out plans to identify unavoidable cost differences in the provision of healthcare by different trusts and take account of them in the formula for allocating funding to ICBs. This should include a timetable …
Accepted
School funding in England
We recommend that the Department should take the following actions: a) Evaluate the impact of the national funding formula and minimum funding levels over time and use that information to inform whether further action is needed to meet its objectives. …
Accepted
Childhood obesity
In line with the timing of the proposed spending review, the government should target support and funding to local authorities and population groups who have the greater obesity problems.
Accepted
Supporting disadvantaged families through free early education and childcare entitlements in England
The Department should identify how it can best incentivise the provision of sufficient high-quality entitlement places in deprived areas. This should include reviewing the effectiveness of the existing supplement arrangements and establishing why local authorities are making only limited use …
Partially accepted
Supporting disadvantaged families through free early education and childcare entitlements in England
The Department should work with local authorities to develop a better understanding of the approaches that work best in increasing take-up of the entitlements by disadvantaged families. This work should include collaborating with local authorities to evaluate the impact of …
Accepted
Condition of school buildings
f) formally assess the appropriateness of the threshold which determines whether responsible bodies receive maintenance and repair funding directly or through applying for specific projects;
Accepted
Condition of school buildings
e) use new data, including the results of its second data collection programme when available, to assess whether its current formula for allocating funding for maintenance and repair is sufficiently aligned with need;
Accepted
Support for pupils with special educational needs and disabilities in England
The Department should more robustly investigate the reasons for local variations, drawing on the data available and supported by its specialist advisers and NHS England, and establish the extent to which the variations can reasonably be explained. It should challenge …
Partially accepted
Progress in preventing cardiovascular disease
DHSC should incentivise delivery of Health Checks towards the groups in the population that are at highest risk of CVD to help mitigate health inequalities and reduce potential longer-term costs falling on the NHS in the future.
Progress in preventing cardiovascular disease
DHSC should review the relative value of commissioning Health Checks through local authorities against alternative commissioning routes, such as NHSE, which could include incentives for delivering Health Checks in the Quality and Outcomes Framework for primary care practitioners.
Accepted
LGO / SPSO Decisions (12)
PSOW-202305989 — Cwm Taf Morgannwg University Health Board
An Advocate complained on behalf of Mrs A regarding the care that her daughter, Ms B, received from Cwm Taf Morgannwg University Health Board (“the First Health Board”) and another health board (“the Second Health Board”) in 2022. Specifically, Mrs A complained about the manner in which the funding request …
PSOW (Public Services Om…
Health
Upheld
Mar 2025
PSOW-202307570 — Cardiff and Vale University Health Board
An Advocate complained on behalf of Mrs A regarding the care that her daughter, Ms B, received from another health board (“the First Health Board”) and Cardiff and Vale University Health Board (“the Second Health Board”) in 2022. Specifically, Mrs A complained about the Second Health Board’s communication with her …
PSOW (Public Services Om…
Health
Not Upheld
Mar 2025
PSOW-202409232 — Cardiff and Vale University Health Board
Ms A complained about the response she received from Cardiff and Vale University Health Board, to her complaint that delays to her pregnancy dating scan meant she was unable to have further screening tests because the scan took place after week 14 of her pregnancy. The Ombudsman decided that the …
PSOW (Public Services Om…
Health
May 2025
PSOW-202502522 — Hywel Dda University Health Board
Ms A complained that the Health Board had not followed guidelines in relation to procedures for the treatment of overseas nationals. In particular, she said that the Health Board had not properly considered whether the debt she had incurred for treatment should be written off. The assessment found that the …
PSOW (Public Services Om…
Health
Dec 2025
201609108 — A Medical Practice in the Tayside NHS Board …
Mr C complained that his GP practice unreasonably failed to arrange a scan of his shoulder and that they failed to refer him to an external psychology service. Mr C also had concerns that the practice failed to consult with him following a review of his medication, and that they …
SPSO (Scottish Public Se…
Health
Partly Upheld
Oct 2017
201608586 — A Medical Practice in the Grampian NHS Board …
Mr C complained to us that he, his wife and daughter were removed from the practice's list. National Services Scotland (NSS) wrote to Mr C to say that his GP practice had asked NSS to remove him, his wife and their daughter from their patient list because of a breakdown …
SPSO (Scottish Public Se…
Health
Upheld
Oct 2017
21-012-563 — Rochdale Metropolitan Borough Council
Summary: Mr and Mrs B say the Council failed to provide appropriate advice and support about funding and care options in 2020, failed to carry out a continuing healthcare assessment, failed to review the case, delayed identifying a suitable home when Mrs B was in hospital, delayed responding to the …
LGO (Local Government & …
Adult Care Services
Upheld
Jun 2022
22-001-495 — Worcestershire County Council
Summary: The Council gave wrong advice to Mr X about the debt owed by the late Mrs A for her residential care, and as a result he acted to his detriment in distributing her estate. The Council is now seeking to recover the debt through the Courts and the substantive …
LGO (Local Government & …
Adult Care Services
Upheld
Jul 2022
24-020-538 — Suffolk County Council
Summary: We will not investigate this complaint that the Council was at fault in declining to include the provision of school transport in the complainant’s daughter’s Education Health and Care plan, and in failing to respond reasonably to her complaint about the matter. She used her right to appeal to …
LGO (Local Government & …
Education
Apr 2025
24-017-140 — Sefton Metropolitan Borough Council
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for free home to school transport for her child. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
LGO (Local Government & …
Education
Apr 2025
201508616 — A Medical Practice in the Lanarkshire NHS Board …
Mrs A and her daughters were removed from the GP list following an incident at the practice involving her husband, who was not registered at the practice. Mrs A's father (Mr C) complained that the decision to remove Mrs A and her daughters from the list was unreasonably severe and …
SPSO (Scottish Public Se…
Health
Partly Upheld
Nov 2016
201808455 — East Renfrewshire Health and Social Care Partnership
Allegations were made against C that they entered into inappropriate financial arrangements with clients to whom they provided homecare services. C complained about the way that the partnership conducted the investigation into those allegations and the impact this had on them and their business. In terms of the Adult Support …
SPSO (Scottish Public Se…
Health and Social Care
Upheld
Jul 2021