Prison cell observation panels

Prison culture and practice leading to obscured cell observation panels, staff delaying entry, and misinterpreting views.

94 items 7 sources
Strongest theme matches

Mixed across source types and ranked by classifier confidence plus text match strength.

Indicative ranking
PFD report
99match
Anthony Binfield
Dec 2025 · Nottingham City and Nottinghamshire
A dangerous prison culture of delaying cell entry when observation panels are obscured, assuming privacy rather than self-harm risk, persists despite repeated policy reminders and staff unawareness.
Matched on terms: cell, observation, panel, prison
PFD report
89match
Stephen Sleaford
Oct 2024 · Leicester City and South Leicestershire
There's a severe lack of first aid and CPR training for prison officers, including new recruits, creating critical response gaps. Routinely obscured cell observation panels and unclear guidance on emergency cell entry further compromise prisoner safety.
Matched on terms: cell, observation, panel, prison
PFD report
85match
Damion Anthony Andre Martin
Oct 2013 · Liverpool
Inadequate prison risk assessment failed to identify a key suicide risk factor, first responders lacked CPR refresher training, and cell observation was compromised by restricted views and missed checks.
Matched on terms: cell, observation, prison
PFD report
85match
Michael Williams
Jul 2016 · Leicester City and Leicestershire South
Prison staff missed mandated observations and used predictable intervals for checks. There was an inappropriate delay in responding after a cell observation panel was blocked, indicating a lack of clear training.
Matched on terms: cell, observation, panel, prison
PPO recommendation
85match
The Governor
The Governor should ensure that: prisoners who block their observation panels are challenged, blockages are removed, and frequent offenders receive appropriate disciplinary action or support; staff are aware of national guidance and understand their responsibilities when they find a cell observation panel obscured; they confirm with PPO that that a Safety Newsletter/handbook has been issued and the date...
Matched on terms: cell, observation, panel, prison
PPO recommendation
85match
The Governor of HMP Liverpool
The Governor should ensure that staff are aware of and understand what is expected of them when they find a cell observation panel obscured.
Matched on terms: cell, observation, panel
PPO recommendation
85match
The Governor of HMP Whatton
The Governor should ensure that a local protocol is developed and shared with staff to instruct them on what to do if they find a cell observation panel obscured.
Matched on terms: cell, observation, panel
PPO recommendation
85match
The Governor of HMP Erlestoke
The Governor should ensure that a local protocol is developed and shared with staff to instruct them on what to do if they find a cell observation panel obscured.
Matched on terms: cell, observation, panel
IMB recommendation
81match
Gartree (2023)
Can the Governor give further assurance that staff will be adequality trained to ensure they challenge all and any prisoners who cover their observations panels? This has been raised in a number of PPO reports about Deaths in Custody.
Matched on terms: observation, panel, prison
PPO recommendation
77match
The Director of HMP Lowdham Grange
The Director should evidence how the prison will monitor the challenging of blocked observation panels to ensure compliance with local processes.
Matched on terms: observation, panel, prison
IMB recommendation
77match
Woodhill (2025)
Will the Governor respond to the PPO report and impose a more stringent incentives scheme policy for prisoners who repeatedly block their cell door observation panels?
Matched on terms: cell, observation, panel, prison
IMB recommendation
76match
Gartree (2024)
Please can the Governor give further assurance that staff will be adequately trained to ensure that they challenge any prisoner who covers their observations panels? This has been raised in a number of Prisons and Probation Ombudsman reports about deaths in custody.
Matched on terms: observation, panel, prison
PFD report
73match
Serena Nicolle
Jun 2021 · Surrey
The standard prison procedure of assessing breathing through a cell hatch by observing chest movement is unreliable, leading to erroneous assessments and a risk of future deaths.
Matched on terms: cell, prison
PFD report
73match
Saifur Rahman
May 2022 · Birmingham and Solihull
Delayed emergency "code blue" calls, absence of a central cell history record, and inadequate visual risk assessments by mental health staff in the prison pose significant ongoing safety risks.
Matched on terms: cell, prison
PFD report
73match
Brandon Johnson
Oct 2024 · Inner West London
Inadequate and unreliable procedures for checking prisoners' signs of life, with staff lacking sufficient time and clear training to perform robust, positive-response checks in cells.
Matched on terms: cell, prison
PFD report
69match
Raymond Knight
Apr 2019 · Essex
Police station CCTV cameras do not cover individual holding cells, creating a critical gap in monitoring and photographic records of prisoners.
Matched on terms: cell, prison
PFD report
69match
Stuart Berry
Dec 2025 · Essex
Multiple failures by mental health services and serious deficiencies in prison suicide risk assessment, including poor ACCT completion, inadequate observations, and accessible ligature points, contributed to the death.
Matched on terms: observation, prison
IOPC learning recommendation
69match
Recommendations - Leicestershire Police and Mitie, October 2025
The IOPC recommends that Leicestershire Police should create guidance for custody staff to support them in implementing the College of Policing Authorised Professional Practice (APP) when conducting cell checks. The guidance should include the length of cell checks, actions to be taken and what should be observed, what to do if a detainee’s face is obscured (for example,...
Matched on terms: cell
IOPC learning recommendation
65match
Man dies after becoming unwell in custody - Essex Police, November 2017
Our investigation into the death of a man following his detention at Grays Police Station found that there was not full CCTV coverage of the holding cell in which he had been placed. This was because the CCTV camera in the holding area did not include, within its coverage, sight into the individual holding cells. This issue was...
Matched on terms: cell, prison
LGO / SPSO decision
63match
201304806 - Scottish Prison Service
SPSO (Scottish Public Services Ombudsman)
Mr C, who is a prisoner, complained that the built-in DVD player on his in-cell TV set did not work. He did not feel it was fair to pay the full TV service charge when his set was defective. However, the prison confirmed that Mr C was paying for access to TV channels, which he still had, and...
Matched on terms: cell, prison
LGO / SPSO decision
57match
201303897 - Scottish Prison Service
SPSO (Scottish Public Services Ombudsman)
Mr C, a prisoner, complained that staff at his prison carried out a personal search in a manner that was unreasonable in his particular circumstances. In looking at Mr C's complaint, our role was to examine whether the prison followed the correct procedure in carrying out the search. When we looked at the search procedures we found that...
Matched on terms: prison
IMB recommendation
56match
Coldingley (2024)
Does the Minister agree that it is unacceptable in 2024 for prisoners to live without in-cell sanitation? The refurbishment in Coldingley will not be completed for at least three years so, for at least two years, some men will continue to rely on an antiquated and unreliable sanitation system. What can be done to ensure these prisoners can...
Matched on terms: cell, prison
LGO / SPSO decision
55match
201103838 - Scottish Prison Service
SPSO (Scottish Public Services Ombudsman)
Mr C, who is a prisoner, complained that at times the Scottish Prison Service (SPS) had required him to share a cell that was not of an adequate size to accommodate two prisoners. He had been sharing a cell that was intended as a single, but which has been fitted with bunk beds. The prison told him that...
Matched on terms: cell, prison
LGO / SPSO decision
55match
201404940 - Scottish Prison Service
SPSO (Scottish Public Services Ombudsman)
Mr C complained that his prison unreasonably reversed their decision to allow him to move into a shared cell. We found that, as they acknowledged, the prison had made the wrong decision in allowing Mr C to move to a shared cell and, therefore, they were correcting their mistake when they returned him to a single cell. Therefore,...
Matched on terms: cell, prison
IOPC learning recommendation
52match
Recommendation - Greater Manchester Police, June 2022
The IOPC recommends that Greater Manchester Police should ensure custody cell doors are equipped with an opening hatch that allows officers to be able to hear and communicate with detainees without the requirement to open the cell door in order to facilitate this. This follows an IOPC review of a Death and Serious Injury (DSI) local investigation by...
Matched on terms: cell
IMB annual report
52match
Woodhill (2025)
prison
HMP Woodhill faced ongoing challenges in safety, healthcare, and infrastructure during the reporting year, despite some positive developments like an improved induction unit and valued mental health services. High rates of assaults and self-harm, coupled with staffing inexperience and significant delays in mental health transfers, were prominent concerns. The Board also highlighted the deteriorating state of the prison's...
Matched on terms: prison
LGO / SPSO decision
52match
201305611 - Scottish Prison Service
SPSO (Scottish Public Services Ombudsman)
Mr C, who is a prisoner, complained that the prison did not address his concerns about the temperature in his residential hall. We made enquiries of the Scottish Prison Service (SPS), and found that complaints were received from prisoners about the temperature in the hall. Steps were taken to resolve this, including providing advice to prisoners on how...
Matched on terms: prison
IMB recommendation
51match
Dartmoor (2024)
Lockdown, due to the Covid pandemic, coincided with the elevated Radon gas levels being identified. During this period, 2020-2021, prisoners were frequently locked down for 23 hours a day. The risk to prisoners of prolonged exposure to Radon gas in cells with poor ventilation appears to have been ignored. Why was this not raised?
Matched on terms: cell, prison
LGO / SPSO decision
51match
201607622 - Scottish Prison Service
SPSO (Scottish Public Services Ombudsman)
Ms C complained about a number of aspects of the Scottish Prison Service (SPS)' management of her. She complained that the SPS: held her in an unsuitable cell when she was on Act 2 Care (the suicide risk management policy) acted unreasonably in relation to an incident when she was attempting suicide unreasonably removed her from Act 2...
Matched on terms: cell, prison
IMB recommendation
51match
Birmingham (2020)
Will the minister guarantee that, as advised, when the three Victorian wings, now closed, are refurbished they will be single-occupancy cells, to avoid the overcrowding of the past that contributed to uninhabitable living conditions, poor staff/prisoner relationships and an unsafe prison?
Matched on terms: cell, prison
Article 2 learning point
51match
AB — HMP Bedford - LP H
HMPPS
We recommend that a more detailed policy is developed about the allocation of cells. For prisoners subject to ACCT monitoring, any cell moves should be agreed as part of the reviewing process, other than in an emergency when they should be reported to the Case Review.
Matched on terms: cell, prison
PFD report
49match
Maureen Martin
Jun 2019 · Staffordshire South
The Nurses' Station desk on the ward was improperly positioned, obstructing staff visibility, which contributed to a patient's fall.
Matched on classifier match
IMB recommendation
48match
Lancaster Farms (2021)
To ensure that work previously planned to introduce screening of toilets within double cells is completed as soon as possible (paragraph 5.1.2).
Matched on terms: cell
IOPC learning recommendation
48match
Recommendation - North Yorkshire Police, March 2021
​The IOPC recommends that North Yorkshire Police should: Until any work on re-positioning/re-configuring any CCTV facilities are completed North Yorkshire Police should put in place interim measures to mitigate the risks posed by CCTV blind spots in cells. This follows the receipt of a DSI report where an individual had been found unresponsive in a CCTV cell having...
Matched on terms: cell
IMB recommendation
48match
Exeter (2024)
Will the return of the temporary CSU to A wing, following refurbishment, provide a suitable location for segregated prisoners and an appropriate and dedicated space for reviews and adjudications to take place?
Matched on terms: prison
Article 2 learning point
48match
AB — HMP Bedford - LP D
HMPPS
Although there is now CCTV, staff should check prisoners in the holding room every ten minutes.
Matched on terms: prison
IOPC learning recommendation
47match
Man sustained a serious injury while in custody – Cleveland Police, August 2019
The IOPC recommends that Cleveland Police should review the working practices used in custody, specifically in relation to CCTV observations, to ensure that the principles set out in the Authorised Professional Practice (APP) are followed. This should include consideration of; This follows an incident where a man self-harmed in custody, removing stitches from an existing injury to his...
Matched on terms: observation
IOPC learning recommendation
47match
Recommendations - Metropolitan Police Service, July 2021
The IOPC recommends that the Metropolitan Police Service (MPS) should review the custody handover practices to ensure there is adequate monitoring of occupied cells during handover periods. We would recommend that as part of this, it is also ensured that there is a process in place for officers/ staff monitoring cells to also be given the handover information....
Matched on terms: cell
IMB recommendation
47match
Leeds (2022)
Yet again, the IMB must raise the issue of inappropriate accommodation for prisoners. Sharing small cells that were built for single occupancy is difficult at the best of times. Prisoners sharing a cell with someone they do not get on with or have different values or beliefs from is often a recipe for trouble and prisoners have little...
Matched on terms: cell, prison
IMB recommendation
47match
Brixton (2024)
HMP Brixton recently celebrated its bicentenary. Old buildings do not get better with age and without money spent on them; we have reported as much year after year. In 2012, we wrote ‘The neglect of capital works at Brixton, over many years, means that the prison buildings are not fit for purpose, and will not be, despite best...
Matched on terms: cell, prison
IMB recommendation
47match
Berwyn (2024)
What will the Prison Service do to address the serious problem with paint peeling off the walls in cells, given that the refurbishment programme has been stopped due to the increase in the prison population and current measures are inadequate?
Matched on terms: cell, prison
Article 2 learning point
47match
SR — HMP Durham - LP 1
HMP Durham
In order to reduce the risk of harm posed by prisoners to other prisoners’ Cell Sharing Risk Assessments should be better recorded and steps to mitigate risk of harm clearly stated. In addition, there should be a system for retrieval of the document upon request.
Matched on terms: cell, prison
IMB annual report
46match
Durham (2025)
prison
HMP Durham, a reception and resettlement prison, housed an average of 961 men against an operational capacity of 985 during the reporting year. The Board observed improvements in first-night healthcare screening and a reduction in self-harm incidents, alongside a significant increase in overall deaths in custody. Persistent overcrowding, inadequate regime delivery with prisoners spending 21.5 hours in cells,...
Matched on terms: cell, prison
IMB recommendation
46match
Swinfen Hall (2020)
Concerns about hygiene include: • the practice of prisoners on most wings being required to eat meals in their cells, close to a toilet (see paragraph 5.1(b)). Is there a plan to improve this? • the risk of further infestation of rats on the site, which was dangerously extensive last year (see paragraph 5.1(c)]. What mitigation measures are...
Matched on terms: cell, prison
PFD report
45match
Daniel Dunkley
May 2017 · Milton Keynes
The report notes that three referrals were made for Mr Dunkley to undergo a full mental health assessment before his death.
Matched on classifier match
IMB recommendation
44match
Exeter (2020)
Will the Governor consider deploying dedicated staffing in the CSU to provide night cover and/or increase viewing access to CCTV in the CSU so that it can be viewed from the A2/3 wing offices? (See paragraph 5.2.2).
Matched on classifier match
IMB recommendation
44match
Rochester (2021)
The Board is still noting that cell clearance checks remain haphazard and many are not conducted properly, particularly when an individual is moved to the CSU from a double cell. Can this be addressed please?
Matched on terms: cell
IMB recommendation
43match
Norwich (2021)
Are there plans for the replacement/refurbishment of the segregation unit to provide a unit with the scope to allow staff to 'focus on helping prisoners manage their behaviour and problems rather than simply on punishment' (PSO 1700, Introduction)?
Matched on terms: prison
LGO / SPSO decision
43match
201200636 - Scottish Prison Service
SPSO (Scottish Public Services Ombudsman)
Mr C, who is a prisoner, complained that the prison refused to locate him next to his friend and also that they inappropriately located him next to individuals with whom he had had issues in the past. When the prison explained to us the reasons for their decisions, we were satisfied that they had taken all relevant factors...
Matched on terms: prison
IMB recommendation
42match
Isis (2022)
A solution to the broken windows in prisoners’ cells needs to be found and funded.
Matched on terms: cell, prison