Public sector digital capacity
Lack of sufficient digital capacity within government departments, posing significant risks to transformation programmes.
24 items
1 source
10 inquiries
Source spread
Where this theme appears
Public sector digital capacity has been flagged across 1 independent accountability source:
24 inquiry recs
This theme has been identified in one data source. As more data is added, cross-references may emerge.
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Source-grouped records are useful for tracing where a concern came from. Large sections show the 50 strongest matches for that source; counts still show the full theme total.
Inquiry Recommendations (24)
FP65 — Recommendation 65
Recommendation: The use of technology to assist fingerprint examiners in demonstrating to the court aspects of their evidence should be explored.
No response yet
28 — Avoiding information overload; terminals for NOMIS
Recommendation: Information overload should be avoided by enabling officers to get to the information they need quickly and to bypass the information they do not need. The technology should be up to date, and sufficient terminals should be provided to ensure …
Unknown
COVID-M5.11 — Data and Technology in Emergency Procurement
Recommendation: Within three years of the publication of this Report, the systems for the procurement and distribution of healthcare equipment should be digitalised and interoperable across the UK government and devolved administrations. As a minimum, these systems should be able to …
Gov response: No formal government response published. The Northern Ireland Executive had not published a response to the Module 5 report of 14 July 2026 when the Executive Office's publications list was checked on 25 September 2026.
No response yet
42 — Security information before NOMIS covers it
Recommendation: Since security information is not to be included in the first phase of NOMIS, there remains a need for a national database for security information. Establishments should have the 4x4 system converted to the 5x5 system if that has not …
Unknown
COVID-M5.3 — Emergency Procurement and Distribution Systems
Recommendation: The UK government, Scottish Government, Welsh Government and Northern Ireland Executive, within 12 months of the publication of this Report, should each have ready systems for the emergency procurement and distribution of healthcare equipment. These new systems must: integrate procurement …
Gov response: No formal government response published. The Northern Ireland Executive had not published a response to the Module 5 report of 14 July 2026 when the Executive Office's publications list was checked on 25 September 2026.
No response yet
LADB-3 — Establish common telephone numbers for public major incident information
Recommendation: The police service, in co-operation with the emergency services, should use their best endeavours to ensure that common telephone numbers are issued for the use of members of the public who are seeking to give or obtain information about persons …
Unknown
LADB-2 — Extend computerisation to all police forces for shared information access
Recommendation: Computerisation should be extended to all police forces, so that the information collated by each is readily available to all others (para 4.120).
Unknown
LADB-1 — Computerise system for managing missing persons and casualty information
Recommendation: The system for the reception of information about missing persons, casualties and survivors should be computerised. It should be possible for information which has been received to be entered directly into the computer and for information from it to be …
Unknown
CR2 — Technology for duplicate incident reconciliation
Recommendation: HM Coastguard should seek, at pace, to invest in the technology required to support its ability to reconcile duplicate small boat incidents. Where this cannot be accommodated within the existing budgets of the Maritime and Coastguard Agency, the Department for …
Words of: Department for Transport, Cranston Inquiry Report: Interim Response (CP 1635), July 2026
Gov response: Duplicate incidents are those where multiple calls are received about the same boat and/or there are multiple boats in the channel simultaneously, creating a complex and unclear operational picture. Technology and procedures that would usually …
Accepted
COVID-M5.10 — Transparency, Governance and Accountability in Emergencies
Recommendation: The UK government, Scottish Government, Welsh Government and Northern Ireland Executive should improve transparency, governance and accountability for procurement in an emergency. As a minimum, these improvements should include the following: Enhancing transparency Any central digital platform used for procurement …
Gov response: No formal government response published. The Northern Ireland Executive had not published a response to the Module 5 report of 14 July 2026 when the Executive Office's publications list was checked on 25 September 2026.
No response yet
P2-15 — Establish legal recognition and regulation of fire engineer profession
Recommendation: We therefore recommend that the profession of fire engineer be recognised and protected by law and that an independent body be established to regulate the profession, define the standards required for membership, maintain a register of members and regulate their …
Words of: HM Government, Grenfell Tower Inquiry Phase 2 Report: Government response (CP 1248), presented to Parliament by the Deputy Prime Minister and Secretary of State for Housing, Communities and Local Government, 26 February 2025
Gov response: The government accepts this recommendation. We recognise the importance of fire engineers in ensuring life safety and will consider how to most effectively protect and regulate the profession.
Accepted
In progress
P2-14 — Require test results disclosure and transparency for construction products
Recommendation: a) that copies of all test results supporting any certificate issued by the construction regulator be included in the certificate; b) that manufacturers be required to provide the construction regulator with the full testing history of the product or material …
Words of: HM Government, Grenfell Tower Inquiry Phase 2 Report: Government response (CP 1248), presented to Parliament by the Deputy Prime Minister and Secretary of State for Housing, Communities and Local Government, 26 February 2025
Gov response: The government accepts this recommendation in principle. Any claims made about a product’s performance, including statements about its suitability for use in certain situations, must be clear, honest and evidenced. Test results relied on when …
Accepted in part
In progress
P2-13 — Make construction regulator responsible for product conformity certificates
Recommendation: We therefore recommend that the construction regulator should be responsible for assessing the conformity of construction products with the requirements of legislation, statutory guidance and industry standards and issuing certificates as appropriate. We should expect such certificates to become pre-eminent …
Words of: HM Government, Grenfell Tower Inquiry Phase 2 Report: Government response (CP 1248), presented to Parliament by the Deputy Prime Minister and Secretary of State for Housing, Communities and Local Government, 26 February 2025
Gov response: The government accepts this recommendation in principle. We have published a construction products green paper alongside the response to the Inquiry that addresses this recommendation more effectively, as it will be considered as part of …
Accepted in part
In progress
F136 — Public accountability of commissioners and public engagement
Recommendation: Commissioners need to be recognisable public bodies, visibly acting on behalf of the public they serve and with a sufficient infrastructure of technical support. Effective local commissioning can only work with effective local monitoring, and that cannot be done without …
Speaker not recorded. Source: Department of Health, Hard Truths: the Journey to Putting Patients First, volume 2 (Cm 8777-II), November 2013
Gov response: Accepted. NHS England will support and assure clinical commissioning groups to be recognisable, visible local bodies. The National Health Service (Clinical Commissioning Groups) Regulations 2012 already require that clinical commissioning groups’ names reflect their local …
Accepted
F128 — Expert support
Recommendation: Commissioners must have access to the wide range of experience and resources necessary to undertake a highly complex and technical task, including specialist clinical advice and procurement expertise. When groups are too small to acquire such support, they should collaborate …
Speaker not recorded. Source: Department of Health, Hard Truths: the Journey to Putting Patients First, volume 2 (Cm 8777-II), November 2013
Gov response: Accepted. Commissioning support services have been developed to provide commissioners with the range of capacity and expertise required to commission effectively. Commissioning comprises some activities for which the statutory commissioning body must retain ultimate responsibility, …
Accepted
In progress
F127 — Resources for scrutiny
Recommendation: The NHS Commissioning Board and local commissioners must be provided with the infrastructure and the support necessary to enable a proper scrutiny of its providers' services, based on sound commissioning contracts, while ensuring providers remain responsible and accountable for the …
Speaker not recorded. Source: Department of Health, Hard Truths: the Journey to Putting Patients First, volume 2 (Cm 8777-II), November 2013
Gov response: Accepted. The NHS Standard Contract, NHS England’s assurance of clinical commissioning groups, and the development of commissioning support services, together provide a new infrastructure to ensure that commissioners have the capacity and capability to scrutinise …
Accepted
In progress
FENN-8 — Timed recording and retrieval system for all controller communications and messages
Recommendation: All messages received or made by HQ and line controllers must be timed and recorded with an effective retrieval system. A telephone system incorporating the most up-to-date facilities shall also be provided, as should data and video transmission equipment.
Unknown
P2-19 — Review architect education and training for fire safety
Recommendation: We recognise that both the Architects Registration Board and the Royal Institute of British Architects have taken steps since the Grenfell Tower fire to improve the education and training of architects. We recommend that they should review the changes already …
Words of: The Architects Registration Board and the Royal Institute of British Architects, their acceptance as printed in HM Government, Grenfell Tower Inquiry Phase 2 Report: Government response (CP 1248), 26 February 2025
Gov response: ARB and RIBA accept this recommendation. The Inquiry’s report notes that both the regulator, the Architects Registration Board (ARB), and the professional body, the Royal Institute of British Architects (RIBA), have taken steps since the …
Accepted
In progress
P2-18 — Develop fire engineering courses for construction professionals
Recommendation: We also recommend that the government, working in collaboration with industry and professional bodies, encourage the development of courses in the principles of fire engineering for construction professionals and members of the fire and rescue services as part of their …
Words of: HM Government, Grenfell Tower Inquiry Phase 2 Report: Government response (CP 1248), presented to Parliament by the Deputy Prime Minister and Secretary of State for Housing, Communities and Local Government, 26 February 2025
Gov response: The government accepts this recommendation. We recognise the importance that the principles of fire engineering can have for these professions and others. We will work with industry and professional bodies to consider how best to …
Accepted
In progress
P2-17 — Define competent fire engineer knowledge and skills
Recommendation: The development and maintenance of a statement of professional skills should ultimately be the responsibility of the body that regulates the profession, but pending the establishment of such a body we recommend that the government convene a group of practitioner …
Words of: HM Government, Grenfell Tower Inquiry Phase 2 Report: Government response (CP 1248), presented to Parliament by the Deputy Prime Minister and Secretary of State for Housing, Communities and Local Government, 26 February 2025
Gov response: The government accepts this recommendation. We will convene a panel of academics and industry experts to consider what should be expected of a competent fire engineer. The panel will also support and advise on the …
Accepted
P2-16 — Increase Masters-level fire engineering course places
Recommendation: In order to speed up the creation of a body of professional fire engineers we also recommend that the government take urgent steps to increase the number of places on high-quality masters level courses in fire engineering accredited by the …
Words of: HM Government, Grenfell Tower Inquiry Phase 2 Report: Government response (CP 1248), presented to Parliament by the Deputy Prime Minister and Secretary of State for Housing, Communities and Local Government, 26 February 2025
Gov response: The government accepts this recommendation. We recognise the value that more masters level courses in fire engineering could bring and will consider how to most effectively increase their number and take-up.
Accepted
In progress
P2-1 — Establish single construction industry regulator
Recommendation: We therefore recommend that the government draw together under a single regulator all the functions relating to the construction industry to which we have referred. (113.6)
Words of: HM Government, Grenfell Tower Inquiry Phase 2 Report: Government response (CP 1248), presented to Parliament by the Deputy Prime Minister and Secretary of State for Housing, Communities and Local Government, 26 February 2025
Gov response: The government accepts this recommendation in principle. The single regulator will deliver the functions specified in the report with two exceptions. We do not believe it is appropriate for the single regulator to undertake testing …
Accepted in part
In progress
P2-57 — Local authority review third-party contracts
Recommendation: Local authorities must review all contractual arrangements and agreements with third-party providers of services that care for and transport the deceased. This must include consideration of assurance mechanisms, such as key performance indicators, regular reporting, formal contract review meetings, site …
Words of: Department of Health and Social Care, Interim update on government progress in responding to the Fuller inquiry phase 2 report, 16 December 2025
Gov response: For the remaining 21 recommendations, these remain under consideration.
Response Unclear
DM-23 — Retain documents in digitised form
Recommendation: It is recommended that, whenever a major incident remains under investigation or inquiry, documents should be retained in digitised form, subject to appropriate security measures and made available to those who subsequently and justifiably require access to them.
Words of: Home Office, Government response to the report of the Daniel Morgan Independent Panel (CP 857), presented to Parliament by the Home Secretary, 15 June 2023
Gov response: 2.4.4. The new Code of Practice, together with a new, complementary APP on ‘Archiving of records in the public interest’, will set guidance for preserving records where there is a public interest, as well as …
Noted