Road incident data sharing
Lack of effective systems for sharing crucial road incident information, including accurate location data and 'damage only' collisions.
39 items
7 sources
1 inquiry
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
PFD report
97match
Sean Salvin
Inadequate information sharing, inaccurate incident location, and deficient risk assessments for highway hazards (including flooding and tree growth impacting lighting) contributed to ongoing road safety concerns.
Matched on
terms: incident, road, sharing
PFD report
69match
Leanne Gower
Police do not routinely share damage-only collision data with councils, hindering effective identification of hazardous road sections and informed highway maintenance decisions.
Matched on
terms: road
PFD report
69match
Nicholas Stocks
Police failed to fully report road traffic collision concerns to the council, and there are inadequate systems for risk assessment and urgent communication of needed repairs to damaged road signs and markings.
Matched on
terms: road
PFD report
69match
Harry Simmons
A dangerous road junction is prone to collisions due to drivers cutting corners, sun glare impairing visibility, and a lack of effective signage or road design to mitigate risks.
Matched on
terms: road
PFD report
69match
Lachlan Campbell
Poor information sharing between ambulance service and police, including incorrect call status and police not being given ETAs or asked about scene presence, led to significant delays in patient care. The lack of police-to-hospital conveyance options for urgent cases is also a concern.
Matched on
terms: sharing
Inquiry recommendation
69match
MAI-4 - Appoint control room intelligence collators (Fire)
All fire and rescue services should consider appointing a person within their control rooms who, in the event of a Major Incident, has the sole role of gathering and collating all available information and intelligence, and sharing it internally and externally to the extent appropriate.
Matched on
terms: incident, sharing
Inquiry recommendation
69match
MAI-2 - Appoint control room intelligence collators (Ambulance)
All ambulance service trusts should consider appointing a person within their control rooms who, in the event of a Major Incident, has the sole role of gathering and collating all available information and intelligence, and sharing it internally and externally to the extent appropriate.
Matched on
terms: incident, sharing
PFD report
65match
Nargis Begum
The public lacks crucial understanding and awareness regarding their responsibility to report motorway incidents, despite existing SMART motorway campaigns, leaving stationary vehicles a significant hazard.
Matched on
terms: incident
Inquiry recommendation
62match
MAI-168 - Review Major Incident plans for joint working
Those organisations should consider what changes need to be made to Major Incident plans in order to achieve those aims.
Matched on
terms: incident
Inquiry recommendation
62match
MAI-31 - Joint GMFRS/NWFC incident log review procedures
Greater Manchester Fire and Rescue Service and North West Fire Control should conduct a joint review of the circumstances in which it is appropriate for Greater Manchester Fire and Rescue Service personnel to check the North West Fire Control incident log. Policies should be written by both organisations to reflect the outcome of this review. Training should be...
Matched on
terms: incident
PFD report
61match
David Walsh
Delayed reporting of road traffic collisions by Police to the Highways Department (annual review vs. immediate) prevents timely identification and intervention for highway safety improvements.
Matched on
terms: road
PFD report
57match
Andrew Kitson
A lack of comprehensive statistical data prevents adequate review of police pursuit risks and effectiveness. The current system places an onerous burden on drivers and limits pursuit managers' real-time oversight.
Matched on
classifier match
PFD report
53match
Nicholas Dumphreys
Safety-critical vehicle information may not reach all police forces due to informal communication channels. There's also no policy to prevent faulty decommissioned police vehicles from being sold, and a lack of national garage standards risks inadequate maintenance.
Matched on
classifier match
PFD report
49match
Mark Harris
Police received incorrect name spelling and unclear instructions for a welfare check, indicating critical communication failures and a lack of agreed protocols between ambulance and police services.
Matched on
classifier match
PFD report
49match
Lee Marsden
A significant delay in activating motorway warning signals and communication failure between agencies, combined with the lack of an internal review, indicate a missed opportunity for learning.
Matched on
classifier match
PFD report
49match
Martin Evans, Patricia Evans and Neil Errington
The DVLA's over-reliance on drivers self-reporting medical unfitness is problematic, as some individuals with impairments may lack insight or be unwilling to inform them, risking future deaths.
Matched on
classifier match
Committee recommendation
48match
#7 - Fourth report: Road safety: young and novice drivers
As with other age groups, rural roads pose a particular risk for young drivers, with three quarters of young driver fatalities taking place on those roads. We welcome the Department’s 2019 commitment to establish a Rural Roads Working Group although it is unsatisfactory that, by October 2020, that group had still not met.
Matched on
terms: road
Committee recommendation
48match
#2 - Fourth report: Road safety: young and novice drivers
The Department should commission a study of crash rates for older novice drivers and how the driver’s experience level contributes to these crashes. This would allow the Department to understand better the risks around older novice drivers and whether to monitor and target more actively crash rates amongst this demographic. (paragraph 33) Reforms to the learning and testing...
Matched on
terms: road
Committee recommendation
48match
#1 - Fourth report: Road safety: young and novice drivers
Research conducted by the insurance industry shows that a significant proportion of older novice drivers—that is, drivers aged above 25 who are relatively new to driving—are involved in crashes. However, this is difficult to verify because official statistics are not recorded for this particular demographic. This absence of data is particularly disappointing given that our predecessor Committee recommended...
Matched on
terms: road
PFD report
45match
Stephen Cloudsdale
Highway safety concerns on the A66 include inadequate lighting and warning signage for crossing vehicles, high traffic speeds, and an insufficient central reservation width.
Matched on
classifier match
Committee recommendation
44match
#5 - Fourth report: Road safety: young and novice drivers
There are a number of factors that contribute to the higher proportional rates of young drivers in the casualty statistics. We welcome the Department for Transport’s Driver 2020 research project which is exploring several technological and educational based measures targeted at improving the safety rates for young drivers.
Matched on
terms: road
Committee recommendation
44match
#4 - Fourth report: Road safety: young and novice drivers
There have been welcome reductions in the overall numbers of young and novice drivers killed and seriously injured in road traffic crashes over the past 15 years. However, this progress has now stalled. We believe that improvements to the safety of vehicles and the learning and testing process, as well as the increasing use of telematic technology by...
Matched on
terms: road
CQC action
39match
Capital Homecare (UK) Limited
The provider to update its framework of incidents management, covering how information was sufficiently shared with partners.
Matched on
terms: incident
Committee recommendation
36match
#14 - Provide update on connecting homelessness data with public services and improve related data collection.
The Government should provide an update on its efforts to connect homelessness data with data from other public services, including health data, to take a more holistic approach to understanding the drivers of homelessness in England. It should also consider how it may improve data 46 collection and reporting of the housing circumstances of A&E admissions and GP...
Matched on
classifier match
LGO / SPSO decision
30match
23-018-205 - Liverpool City Council
Summary: Mr X complains the Council failed to properly respond to his concerns about pavement parking which caused a road safety issue. When it did respond, the works it carried out were incorrect and not as agreed. We found there was fault with the Council’s response to the complaint and the works were not done correctly. We recommended...
Matched on
terms: road
Committee recommendation
27match
#4 - Third Report - Rollout and safety of smart motorways
The available data on the safety of all-lane running motorways are limited and volatile. There are only five-years of safety data available for 29 miles of all-lane running motorways. The Department and National Highways should pause the rollout of all-lane running motorways until five-years of safety data is available for the remaining 112 miles of all-lane running motorway...
Matched on
classifier match
LGO / SPSO decision
27match
21-016-501 - Leeds City Council
Summary: Miss X complains the Council failed to keep CCTV images that could have helped identify a driver that she says caused an accident, in which her car was written off. As a result she has lost out on her no claims bonus and insurance is much more expensive. We found the Council was at fault. The Council...
Matched on
classifier match
LGO / SPSO decision
26match
25-010-369 - Essex County Council
Summary: We will not investigate this complaint about the Council’s failure to notify Mr X about the closure of a highway in his area. There is no evidence of fault on the part of the Council. The Council is not the highway authority for the roadworks in question.
Matched on
terms: road
PHSO casework decision
23match
P-003405 - Royal United Hospitals Bath NHS Foundation Trust
Miss A complains that in April 2023, South Western Ambulance NHS Foundation Trust failed to record her father was experiencing head pain following a fall. She also complains that on admission to the Emergency Department, Royal United Hospitals Bath NHS Foundation Trust failed to act upon her father’s head trauma and take appropriate action.
Matched on
classifier match
NAO recommendation
22match
Investigation into government’s actions to combat waste crime in England
Make use of data from police databases and systems to enhance intelligence gathering and improve collaboration with partners.
Matched on
classifier match
Committee recommendation
18match
#11 - Sixth Report - Coronavirus: lessons learned to date
Arrangements should be established and tested to allow immediate flows of data between bodies relevant to an emergency response with a mechanism to resolve immediately and decisively any disputes.
Matched on
classifier match
LGO / SPSO decision
18match
PSOW-202503972 - Welsh Government
Ms C complained that a Welsh Government body had not provided an adequate response to her complaint about the conduct of a member of staff. The Ombudsman decided that the body did not have a complaints procedure in place. Whilst it had responded promptly when the complaint was first raised, the final response did not provide a clear...
Matched on
classifier match
LGO / SPSO decision
18match
22-007-895 - Cumbria County Council
Summary: We will not investigate this complaint about the failure of a traffic enforcement officer to issue a penalty for a car which Mr X says was causing an obstruction. There is insufficient evidence of fault which caused any significant injustice to Mr X.
Matched on
classifier match
LGO / SPSO decision
18match
24-020-357 - Durham County Council
Summary: We will not investigate this complaint the Council are liable for the costs of damage caused to an unattended motor vehicle. This is because the courts are better suited to decide liability for damaged property and it would be reasonable for Miss X to pursue any claim through the Council’s insurers or the courts if necessary.
Matched on
classifier match
LGO / SPSO decision
14match
24-011-449 - Lancashire County Council
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to carry out changes to the bus and parking arrangements where she lives. There is insufficient evidence of fault causing injustice which would warrant an investigation.
Matched on
classifier match
LGO / SPSO decision
14match
25-010-561 - North Lincolnshire Council
Summary: We will not investigate Mr X’s complaint about the Council not taking responsibility for the timing of temporary traffic lights at highway works by a water company which it permitted, and officers not contacting the company after he reported the matter. There is insufficient significant personal injustice to Mr X from the issues complained of to warrant...
Matched on
classifier match
LGO / SPSO decision
9match
21-012-697 - South Gloucestershire Council
Summary: We will not investigate this complaint about the Council’s decision on a temporary Traffic Regulation Order. There is insufficient evidence of fault by the Council which has caused any significant injustice to Mr X.
Matched on
classifier match
LGO / SPSO decision
9match
21-011-604 - Cumbria County Council
Summary: We will not investigate this complaint about the introduction of parking restrictions near Ms X’s home. There is insufficient evidence of fault which would warrant an investigation.
Matched on
classifier match
LGO / SPSO decision
9match
25-009-340 - Suffolk County Council
Summary: We will not investigate this complaint about the way the Council decided not to make an Experimental Traffic Regulation Order permanent. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
Matched on
classifier match