Seventh report - Parliamentary and Health Service Ombudsman Scrutiny 2019–20
Select Committee
Public Administration and Constitutional Affairs Committee
HC 843
25 January 2021
Government response
Seventh Special Report- Parliamentary and Health Service Ombudsman Scrutiny 2019–20: Government’s and PHSO response to the Committee’s Seventh Report of Session 2019–21 · published 20 Apr 2021
Recommendations & Conclusions
1 results
2
Recommendation
Rejected
Para 14
In May 2020, the PHSO reported to the Committee that it had experienced an increase...
Recommendation
In May 2020, the PHSO reported to the Committee that it had experienced an increase of 13 per cent in demand compared to the previous financial year. Due to the introduction of a new digital casework management system, comparisons between …
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Government Response Summary
The government rejected the recommendation, stating the information provided was correct, accurate, and already clarified to the committee, therefore no correction was needed.