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Concerns regarding regulatory and government contradiction and Ofcom's complacency on online safety.

Conclusion
We are concerned at what appears to be contradiction and confusion between regulators and government over the capabilities, limitations and principles behind the Online Safety Act. We expect senior Ofcom officials and ministers to be fully aligned in their understanding of the Act—particularly in relation to critical issues such as misinformation and generative AI. Ofcom at times appeared complacent in its approach to 57 public safety online, failing to live up to its role as the UK’s online safety regulator and slipping into the role of mediator between the industry and the consumer. (Conclusion, Paragraph 75)
Government Response

A response document is linked to this report, dated 17 October 2025. Response attribution to this conclusion has not been verified. Read the response document.

Addressee Bodies
Department for Science, Innovation and Technology
Timeline
Recommendation age 1.2 yr
Report published 11 Jul 2025