32
Acknowledged
Google's monetisation of misinformation highlights systemic failures within the digital advertising industry.
Conclusion
In particular, we were concerned by evidence that Google may have helped to monetise misinformation relating to the attacks, contributing to the violence. This is unacceptable, and is just one example of a much wider problem with the digital advertising industry. We are concerned that Google was seemingly unaware of the chain of events when we asked them about it; failed to tell us how much revenue was earned from this; and failed to reassure us that the company would prevent this from happening again. (Conclusion, Paragraph 96)
Government Response Summary
The government acknowledges the concern about online misinformation and its potential for real-world impact, stating its commitment to a safer online world and urging providers to counter its spread. It highlights that the Online Safety Act takes a proportionate approach by focusing on illegal content and that which is harmful to children, without committing to new specific actions regarding monetization of other harmful content or transparency from platforms like Google.
Government Response
Acknowledged
Government Response
Acknowledged
HM Government
Acknowledged
The government is committed to a safer online world and we urge providers to counter the spread of mis- and disinformation on their services. The government recognises that online misinformation has the potential to cause real-world impacts and undermine public trust in the information environment. However, tackling this issue is extremely complicated. We need to be honest that you cannot eliminate all harmful content online and a balance must be found with freedom of expression – a critical fundamental right. We recognise that mis- and disinformation is a broad, and cross-cutting issue, and we therefore think the most appropriate response is to directly address the most prevalent and concerning harms associated with it. The OSA takes a proportionate approach by focusing on the worst kinds of mis- and disinformation – that which is illegal or harmful to children. This means companies are required to tackle illegal disinformation content on their services and protect children from certain harmful mis- and disinformation. The OSA will also hold Category 1 services to account over the enforcement of their terms of service, including terms related to mis- and disinformation. The Online Safety Act introduces duties for in-scope services to implement proportionate systems and processes for mitigating risks to users’ safety. Regulated services are required to monitor how effective these systems and processes are. Accordingly, Ofcom will judge the systems and processes that platforms have in place to address content captured under the Act’s safety duties, and take enforcement action where proportionate systems and processes are not in place, including by requiring certain steps or imposing fines via penalty notices. Under the regime, Ofcom does not make judgements on, or serve penalty notices in response to, individual pieces of content. To equip Ofcom with the powers this recommendation proposes, there would need to be an associated duty on platforms to tackle the monetisation of harmful content; this would necessitate defining ‘harmful content’, i.e. that which falls out of scope of the current duties but still has the capacity to cause harm to users. Imposing penalties in relation to individual pieces of content where providers haven’t been made aware of them could also have broader implications for policies designed to ensure the efficient functioning of the internet by providing limited protections to essential internet intermediary services. The Gold Standard is a certification scheme run by the Internet Advertising Bureau (IAB UK) that seeks to improve the digital advertising landscape through the implementation of standards for buyers and sellers of digital media space. Its purpose is to create a safe and responsible ecosystem, work towards greater consumer safety online, and increase business and consumer trust in online ads. The Working Group of the Online Advertising Taskforce is concerned with promoting awareness and uptake of the Gold Standard.
Source
Report
2nd Report – Social media, misinformation and harmful algorithms
11 Jul 2025
HC 441
Addressee Bodies
Department for Science, Innovation and Technology
Timeline
Recommendation age
0.9 yr
Report published
11 Jul 2025