Welfare policy in Scotland

Scottish Affairs Committee Closed Inquiry
Opened: 14 Oct 2020 Closed: 17 Feb 2022 Parliament page
The inquiry will examine the effect of welfare policies on the lives of claimants and poverty and inequality levels more broadly in Scotland. It will: assess the effectiveness of Scottish Choices which provide a unique degree of flexibility for those on Universal Credit in Scotland explore the consequences of Universal … Read more
22 Recommendations
126 Conclusions
1 Report
6 Oral sessions
5 Letters
9 Events
Activity timeline 22 events
7 Feb
2022
Correspondence
19 Nov
2021
Report published
23 Jun
2021
Report published
17 Jun
2021
Oral evidence
17 Jun
2021
Formal meeting (oral evidence session) · Room 8, Palace of Westminster
13 May
2021
Correspondence
13 May
2021
Correspondence
21 Apr
2021
Formal meeting (private meeting) · Virtual meeting
25 Mar
2021
Correspondence
25 Mar
2021
Correspondence
18 Mar
2021
Oral evidence
18 Mar
2021
Formal meeting (oral evidence session) · Virtual meeting
Oral evidence sessions 6 sessions
17 Jun 2021
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Bless Kuri · Scottish and Southern Electricity Networks Claire Mack · Scottish Renewables Lucy Whitford · RES Matthieu Hue · EDF Renewables Steven McMahon · Ofgem
18 Mar 2021
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Andrew Latto · Department for Work & Pensions Justin Tomlinson · Department for Work & Pensions Margarita Morrison · Department for Work & Pensions Will Quince · Department for Work & Pensions
11 Mar 2021
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Callum Smith · Scottish Government Catherine Reeves · Scottish Government Shirley-Anne Somerville MSP · Scottish Government
11 Feb 2021
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Councillor Richard Bell · Glasgow City Council Polly Jones · The Trussell Trust Suzanne Lavelle · Southside Housing Association
21 Jan 2021
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Kirsty McKechnie · Child Poverty Action Group Scotland Marion Davis · One Parent Families Scotland Nina Ballantyne · Citizens Advice Scotland
16 Dec 2020
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Chris Birt · Joseph Rowntree Foundation David Eiser · Fraser of Allander Institute Neil Cowan · The Poverty Alliance Professor Gráinne McKeever · Ulster University Professor John McKendrick · Glasgow Caledonian University Professor Paul Spicker · Robert Gordon University
Title HC No. Published Items Response
Second Report - Welfare policy in Scotland HC 55 23 Jun 2021 148 Responded
Recommendations & Conclusions
148 results
1 Conclusion
Second Report - Welfare policy in …
The evidence we have seen from the inquiry has highlighted evidence of somewhat different approaches...
The evidence we have seen from the inquiry has highlighted evidence of somewhat different approaches adopted by the governments but these differences were not jeopardising the devolution of welfare to Scotland and both governments are striving to treat claimants fairly … Read more
Government Response
I am grateful to the Scottish Affairs Committee for the work undertaken in this inquiry. The report is an important contribution which will inform the development of social security in … Read more
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2 Recommendation
Second Report - Welfare policy in …
We recommend that DWP and Social Security Scotland work together to promote benefit up-take across...
We recommend that DWP and Social Security Scotland work together to promote benefit up-take across all benefits in Scotland. Jobcentre staff in Scotland should be aware of the principles of both the DWP customer charter and the Scottish Social Security … Read more
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3 Conclusion
Second Report - Welfare policy in …
We note that while intergovernmental relations on the devolution of welfare appear to be working...
We note that while intergovernmental relations on the devolution of welfare appear to be working well, the evidence received by the Committee highlights that there are operational issues around data sharing that need to be resolved to the satisfaction of … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
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4 Conclusion
Second Report - Welfare policy in …
The delays to the rollout of the devolved benefits until 2025 are highly regrettable.
The delays to the rollout of the devolved benefits until 2025 are highly regrettable. Although this delay can be blamed in part on covid-19, the largest delays were announced in 2019—a delay from 2021 to 2024. The Committee regrets that … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
Scotland Office
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5 Recommendation
Second Report - Welfare policy in …
We recommend that the Scottish Government liaise with the DWP before announcing new welfare policies.
We recommend that the Scottish Government liaise with the DWP before announcing new welfare policies. This will allow any complex issues to be ironed out before the announcement.
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6 Recommendation
Second Report - Welfare policy in …
We recommend that that both governments take the opportunity to publicly restate their priorities for...
We recommend that that both governments take the opportunity to publicly restate their priorities for joint working and joint delivery of social security to those who rely on it in Scotland. This could be done via a Ministerial statement or … Read more
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7 Recommendation
Second Report - Welfare policy in …
We recommend that the DWP should prioritise delivering the six to 16-year-old data required by...
We recommend that the DWP should prioritise delivering the six to 16-year-old data required by the Scottish Government, or work with the Scottish Government to find an alternative type of data, so that the Scottish Government are able to roll … Read more
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8 Recommendation
Second Report - Welfare policy in …
We recommend that Social Security Scotland consider all mechanisms for acquiring their own data where...
We recommend that Social Security Scotland consider all mechanisms for acquiring their own data where possible if they are requesting data which DWP does not hold. DWP and Social Security Scotland should develop a shared protocol and agreement about data … Read more
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9 Conclusion
Second Report - Welfare policy in …
We understand that the devolution of benefits has left a ‘tricky’ landscape of Scottish social...
We understand that the devolution of benefits has left a ‘tricky’ landscape of Scottish social security. There should be an improvement of communications to claimants on what measures are available to them and a review of how Jobcentres work in … Read more
Government Response
DWP delivers reserved benefits in Scotland and is temporarily delivering some devolved benefits under Agency Agreements on behalf of the Scottish Ministers. We will continue to ensure benefits are delivered … Read more
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10 Conclusion
Second Report - Welfare policy in …
We also note the increase in the number of work coaches (by 13,500) and specialist...
We also note the increase in the number of work coaches (by 13,500) and specialist disability employment advisers in recent months as a result of the UK Government’s recent recruitment campaign. We see this as a very welcome step in … Read more
Government Response
It is positive to see DWP’s response to the pandemic highlighted in the report, reflecting on the fact that Universal Credit was able to stand up to the challenge faced … Read more
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11 Recommendation
Second Report - Welfare policy in …
We recommend that the Joint Ministerial Working Group consider developing new communications materials and guidance...
We recommend that the Joint Ministerial Working Group consider developing new communications materials and guidance in the form of a Scottish welfare service directory to be updated annually. This would allow claimants, organisations (including housing associations and Local Authorities & … Read more
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12 Conclusion
Second Report - Welfare policy in …
We also recommend that Social Security Scotland fully engage with the independent benefit calculators currently...
We also recommend that Social Security Scotland fully engage with the independent benefit calculators currently signposted by the UK Government on its website and for both governments to learn from communications that have taken place throughout Welfare policy in Scotland … Read more
Government Response
This is a recommendation for the Scottish Government.
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13 Conclusion
Second Report - Welfare policy in …
We welcome the Scottish Government’s intention to move away from face to face assessments as...
We welcome the Scottish Government’s intention to move away from face to face assessments as part of the process for administering disability benefits from this summer onward, and we note the support this initiative has from mental health and inclusion … Read more
Government Response
This is a recommendation for the Scottish Government.
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14 Recommendation
Second Report - Welfare policy in …
We recommend that Social Security Scotland should provide more information on how they will gather...
We recommend that Social Security Scotland should provide more information on how they will gather the relevant data required to make decisions on the amount of money given to claimants in order to ensure that the move away from face … Read more
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15 Conclusion
Second Report - Welfare policy in …
We pay tribute to the DWP employees during this very difficult time in managing and...
We pay tribute to the DWP employees during this very difficult time in managing and handling the huge increase of people accessing welfare because of the covid-19 pandemic. The digital by default system has withstood the pressure placed on it … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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16 Recommendation
Second Report - Welfare policy in …
We recommend that there should be an increase in resources and support for claimants who...
We recommend that there should be an increase in resources and support for claimants who struggle or cannot make a claim online—for example telephone and or video call appointments. The DWP should provide more financial resources for the Help to … Read more
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17 Conclusion
Second Report - Welfare policy in …
We note the wealth of evidence we have received as part of this inquiry that...
We note the wealth of evidence we have received as part of this inquiry that the payment award for claimants of Universal Credit is not enough to tackle poverty in Scotland and provide claimants with a stable support base from … Read more
Government Response
Universal Credit has provided a vital safety net for six million people during the pandemic, and the UK Government announced the temporary uplift as part of a £400 billion package … Read more
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18 Recommendation
Second Report - Welfare policy in …
We recommend that the UK Government closely review the issue of making permanent the £20...
We recommend that the UK Government closely review the issue of making permanent the £20 uplift in the run up to the expiration of this policy at the end of September 2021, whilst also taking into account the significant financial … Read more
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19 Conclusion
Second Report - Welfare policy in …
We also recommend that DWP raise the work allowance for Universal Credit claimants and re-establish...
We also recommend that DWP raise the work allowance for Universal Credit claimants and re-establish work allowances for single adult claimants so that they can keep more of the money they earn, to allow them to work their way out of poverty.
Government Response
Universal Credit aims to reduce the number of workless households by reducing financial and administrative barriers to work. The 63% single earnings taper rate ensures that payments reduce in a … Read more
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20 Conclusion
Second Report - Welfare policy in …
We welcome the improvements made to the advance payment system, such as the doubling of...
We welcome the improvements made to the advance payment system, such as the doubling of the amount of time to repay, and a reduction in the rate at which deductions can be made. We also acknowledge the advance system is … Read more
Government Response
New Claim Advances are the claimant’s benefit paid early, allowing claimants to access up to 100% of their estimated Universal Credit payment upfront. With a Universal Credit Advance, claimants receive … Read more
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21 Recommendation
Second Report - Welfare policy in …
We recommend that the DWP consider alternative arrangements to the five week wait for a...
We recommend that the DWP consider alternative arrangements to the five week wait for a first payment and associated advances system (which currently acts as an interest free loan) and should consider again the recommendation from the Work and Pensions … Read more
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22 Conclusion
Second Report - Welfare policy in …
We note criticism levied about sanctions in the Universal Credit system, and we are particularly...
We note criticism levied about sanctions in the Universal Credit system, and we are particularly concerned that sanctions do not foster a positive atmosphere for people when they are receiving Universal Credit and looking for a job. Despite this, we … Read more
Government Response
Work Coaches will continue to work with claimants to ensure claimant commitments are reasonable for claimants’ circumstances and allow them to continue to adhere to the Covid-19 public health advice … Read more
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23 Recommendation
Second Report - Welfare policy in …
Whilst the economy is in the midst of recovering from the covid-19 pandemic, and with...
Whilst the economy is in the midst of recovering from the covid-19 pandemic, and with the jobs market in great difficulty and 490,000 people (as of March 2021) in Scotland claiming Universal Credit, based on the overwhelming evidence from witnesses, … Read more
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24 Conclusion
Second Report - Welfare policy in …
We see Universal Credit Scottish Choices as positive and flexible options to the people of...
We see Universal Credit Scottish Choices as positive and flexible options to the people of Scotland, but the policy has been let down by a lack of communication by the Scottish Government and the DWP and Jobcentre Plus network in … Read more
Government Response
As stated in the response to Recommendation 14, advertising the availability of Scottish Choices in the initial online claim process would not support the Scottish Government’s policy of offering them … Read more
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25 Conclusion
Second Report - Welfare policy in …
The Scottish Government and the DWP should work together and seek agreement before announcing further...
The Scottish Government and the DWP should work together and seek agreement before announcing further Scottish Choices options to ensure there is no delay in roll out. We therefore recommend the following: a) That Scottish Choices be made available to … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
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26 Conclusion
Second Report - Welfare policy in …
Many commentators highlighted how the process of the devolution of welfare powers to Scotland has...
Many commentators highlighted how the process of the devolution of welfare powers to Scotland has worked well. In their written evidence the Child Poverty Action Group said that the ‘governments appear to have mostly worked well together’53 whilst The Poverty … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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27 Conclusion
Second Report - Welfare policy in …
In the written evidence provided from the Scottish Government and the DWP, collaboration appears to...
In the written evidence provided from the Scottish Government and the DWP, collaboration appears to be working well at inter-governmental level. The Scottish Government highlight that they have a ‘constructive relationship’56 with the DWP with the Cabinet Secretary for Social … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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28 Conclusion
Second Report - Welfare policy in …
It appears that this positive working relationship has been fostered despite the debate as to...
It appears that this positive working relationship has been fostered despite the debate as to whether the UK and Scottish governments have differing viewpoints on social security (detailed in Chapter 2). The Cabinet Secretary highlighted there were ‘a range of … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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29 Conclusion
Second Report - Welfare policy in …
Despite high-level political agreement to devolve welfare powers, there have been delays to this process.
Despite high-level political agreement to devolve welfare powers, there have been delays to this process. The Joseph Rowntree Foundation noted that ‘the timetable for full control and delivery by Scotland was originally planned for May 2021 but is now timetabled … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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30 Conclusion
Second Report - Welfare policy in …
The Scottish Government has claimed that delays were due to covid-19, however there were already...
The Scottish Government has claimed that delays were due to covid-19, however there were already significant delays before the pandemic. Indeed, in 2019, in a statement to the Scottish Parliament, the Cabinet Secretary delayed the programme from being fully operational … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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31 Conclusion
Second Report - Welfare policy in …
Agency agreements between the Scottish Government and the DWP have been used during the process...
Agency agreements between the Scottish Government and the DWP have been used during the process of the devolution of welfare powers. An agency agreement is used when the DWP delivers benefits which have been devolved to the Scottish Government via … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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32 Conclusion
Second Report - Welfare policy in …
We were told by the UK and Scottish governments that these agency agreements are funded...
We were told by the UK and Scottish governments that these agency agreements are funded by the Scottish Government who reimburse the DWP for delivering the benefits 72 Scottish Government (WPS0013) 73 Scottish Government (WPS0013) 74 Scottish Government (WPS0013) 75 … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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33 Conclusion
Second Report - Welfare policy in …
Andrew Latto, Deputy Director, Devolution, Pensioner Benefits and Carer’s Allowance, Policy Group at the DWP...
Andrew Latto, Deputy Director, Devolution, Pensioner Benefits and Carer’s Allowance, Policy Group at the DWP highlighted that ‘there is no interest in keeping agency agreements going for longer than is absolutely necessary’.83 This is because for the duration of the … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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34 Conclusion
Second Report - Welfare policy in …
Professor McKeever, Ulster University, stated that the sharing of data between the DWP and the...
Professor McKeever, Ulster University, stated that the sharing of data between the DWP and the Scottish Government and Scottish Social Security Agency is ‘very critical to rolling out the success of the benefit system.’86 This point is supported throughout the … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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35 Conclusion
Second Report - Welfare policy in …
We heard that improvement in data sharing between the Scottish Government and DWP was needed.
We heard that improvement in data sharing between the Scottish Government and DWP was needed. Policy in Practice, a policy analysis company, highlighted in their evidence to us that Universal Credit data (caseload management data, including client details) is not … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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36 Conclusion
Second Report - Welfare policy in …
The Scottish Government outlined how the access to DWP-held data about claimants, caseloads, and trends...
The Scottish Government outlined how the access to DWP-held data about claimants, caseloads, and trends is necessary to develop devolved administrative systems. In their evidence they stated that data sharing to help manage the transfer of claimants from the DWP … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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37 Conclusion
Second Report - Welfare policy in …
Oral evidence we received from the Scottish Government highlighted an unequal relationship between it and...
Oral evidence we received from the Scottish Government highlighted an unequal relationship between it and the DWP in relation to sharing existing data. The Scottish Government Cabinet Secretary for Social Security and Older People highlighted that it must make individual … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
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38 Conclusion
Second Report - Welfare policy in …
The Cabinet Secretary also highlighted her disapproval of the current processes used for data sharing...
The Cabinet Secretary also highlighted her disapproval of the current processes used for data sharing between the governments. She described the current system of looking at data sharing opportunities on a benefit-by-benefit basis as a ‘work-in-progress’98 which may need to … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
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39 Conclusion
Second Report - Welfare policy in …
The most pressing data sharing issue between the two governments relates to the planned rollout...
The most pressing data sharing issue between the two governments relates to the planned rollout of the Scottish Child Payment to children aged six to 16, a policy priority for the Scottish Government. Currently the Scottish Government offers £10 a … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
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40 Conclusion
Second Report - Welfare policy in …
In their written evidence to the Committee the DWP talk of examples of the work...
In their written evidence to the Committee the DWP talk of examples of the work that has already been done with regards to data transfer to help to support the devolution of welfare to the Scottish Government. • DWP supplies … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
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41 Conclusion
Second Report - Welfare policy in …
Andrew Latto, Deputy Director, Devolution, Pensioner Benefits and Carer’s Allowance Policy Group at the DWP...
Andrew Latto, Deputy Director, Devolution, Pensioner Benefits and Carer’s Allowance Policy Group at the DWP told us told us that there are existing processes in place through which the DWP process data requests based on whether it exists, whether they … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
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42 Conclusion
Second Report - Welfare policy in …
The Minister for Disabled People, Health and Work, Justin Tomlinson MP, highlighted that effective data...
The Minister for Disabled People, Health and Work, Justin Tomlinson MP, highlighted that effective data sharing and intergovernmental relations ensured the successful roll-out of the Scottish Child Payment for younger children aged under six years old. He said that in … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
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43 Conclusion
Second Report - Welfare policy in …
However, the DWP also highlighted difficulties they experienced responding to other data requests from the...
However, the DWP also highlighted difficulties they experienced responding to other data requests from the Scottish Government. The Minister for Disabled People, Health and Work explained that in his opinion the Scottish Government have announced welfare policies that the Scottish … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
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44 Conclusion
Second Report - Welfare policy in …
The DWP explained their reading of the situation in regards to the Scottish Government rolling...
The DWP explained their reading of the situation in regards to the Scottish Government rolling out the Scottish Child Payment to children older than six years old. The Minister for Disabled People, Health and Work noted that the data necessary … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
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45 Conclusion
Second Report - Welfare policy in …
They went on to explain that the UK Government ‘do not offer maternity grant in...
They went on to explain that the UK Government ‘do not offer maternity grant in the case of older children’113 and so the data required ‘does not necessarily exist’114 for a direct data transfer to the Scottish Government in the … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
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46 Conclusion
Second Report - Welfare policy in …
The DWP concluded on this point that they understand that the Scottish Government is working...
The DWP concluded on this point that they understand that the Scottish Government is working with ‘very good intentions’116 to try to deliver supportive welfare policies to people in Scotland but the UK Government ‘worry that things are announced before … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
Scotland Office
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47 Conclusion
Second Report - Welfare policy in …
A related issue raised by the DWP was whether the data they collect from clients...
A related issue raised by the DWP was whether the data they collect from clients involves a consent process that limits their ability to transfer to other agencies, such as the Scottish Government. In our evidence session with the DWP, … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
Scotland Office
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48 Conclusion
Second Report - Welfare policy in …
We heard that some existing processes were in place for sharing data such as in...
We heard that some existing processes were in place for sharing data such as in the instance of suspected cases of domestic or financial abuse. Margarita Morrison, Area Director, Work and Health Services Scotland at the DWP stated that the … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
Scotland Office
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49 Conclusion
Second Report - Welfare policy in …
The evidence we have heard on data sharing between the governments suggests that there are...
The evidence we have heard on data sharing between the governments suggests that there are three main operational issues regarding data sharing: • data that the DWP may hold but may not currently share due to established processes underpinning consent … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
Scotland Office
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50 Conclusion
Second Report - Welfare policy in …
We note that while intergovernmental relations on the devolution of welfare appear to be working...
We note that while intergovernmental relations on the devolution of welfare appear to be working well, the evidence received by the Committee highlights that there are operational issues around data sharing that need to be resolved to the satisfaction of … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
Scotland Office
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51 Conclusion
Second Report - Welfare policy in …
The delays to the rollout of the devolved benefits until 2025 are highly regrettable.
The delays to the rollout of the devolved benefits until 2025 are highly regrettable. Although this delay can be blamed in part on covid-19, the largest delays were announced in 2019—a delay from 2021 to 2024. The Committee regrets that … Read more
Government Response
DWP considers fully and responds to all data sharing requests from the Scottish Government. It has established a dedicated Scottish Devolution Data Sharing Board, which brings together DWP experts to … Read more
Scotland Office
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52 Recommendation
Second Report - Welfare policy in …
We recommend that the Scottish Government liaise with the DWP before announcing new welfare policies.
We recommend that the Scottish Government liaise with the DWP before announcing new welfare policies. This will allow any complex issues to be ironed out before the announcement.
Scotland Office
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53 Recommendation
Second Report - Welfare policy in …
We recommend that that both governments take the opportunity to publicly restate their priorities for...
We recommend that that both governments take the opportunity to publicly restate their priorities for joint working and joint delivery of social security to those who rely on it in Scotland. This could be done via a Ministerial statement or … Read more
Scotland Office
View details
54 Recommendation
Second Report - Welfare policy in …
We recommend that the DWP should prioritise delivering the six to 16-year-old data required by...
We recommend that the DWP should prioritise delivering the six to 16-year-old data required by the Scottish Government, or work with the Scottish Government to find an alternative type of data, so that the Scottish Government are able to roll … Read more
Scotland Office
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55 Recommendation
Second Report - Welfare policy in …
We recommend that Social Security Scotland consider all mechanisms for acquiring their own data where...
We recommend that Social Security Scotland consider all mechanisms for acquiring their own data where possible if they are requesting data which DWP does not hold. DWP and Social Security Scotland should develop a shared protocol and agreement about data … Read more
Scotland Office
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56 Conclusion
Second Report - Welfare policy in …
The Scotland Act 2016 devolved significant new welfare powers to the Scottish Parliament.
The Scotland Act 2016 devolved significant new welfare powers to the Scottish Parliament. A consequence of the devolution process is that it is possible for people to be eligible for social security payments from four different agencies and potentially dealing … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
Scotland Office
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57 Conclusion
Second Report - Welfare policy in …
As discussed in Chapter two, there are different policy approaches and choices relating to reducing...
As discussed in Chapter two, there are different policy approaches and choices relating to reducing poverty through social security policies. This diversity creates different benefit administration and communication processes and responsibilities. We heard from the Cabinet Secretary for Social Security … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
Scotland Office
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58 Conclusion
Second Report - Welfare policy in …
Witnesses consistently highlighted the need to reduce complexity, increase awareness, and improve access to the...
Witnesses consistently highlighted the need to reduce complexity, increase awareness, and improve access to the available benefits and support systems. Nina Ballantyne of Citizens Advice Scotland highlighted that whilst the social security landscape in Scotland may be complicated by the … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
Scotland Office
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59 Conclusion
Second Report - Welfare policy in …
A solution offered in the evidence for providing this service to claimants in Scotland was...
A solution offered in the evidence for providing this service to claimants in Scotland was for there to be a “no wrong door policy” explained by Kirsty McKechnie of the Child Poverty Action Group to us as if a claimant … Read more
Government Response
The UK Government recognises the Committee’s observation of the mutual respect between the UK and Scottish Governments and that both are working towards the safe and secure devolution of aspects … Read more
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60 Conclusion
Second Report - Welfare policy in …
Citizen’s Advice Scotland stated that to achieve a ‘no wrong door policy’ it would require:...
Citizen’s Advice Scotland stated that to achieve a ‘no wrong door policy’ it would require: efforts to ensure that people receive information about other benefits they might be entitled to that are delivered by a different agency–for instance if someone … Read more
Government Response
DWP and the Social Security Scotland have recently established a regular Operational Reference Group to look at ways of continuously improving the benefits experience of DWP and Social Security Scotland’s … Read more
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61 Conclusion
Second Report - Welfare policy in …
We heard how a wide range of organisations supported people to understand their eligibilities and...
We heard how a wide range of organisations supported people to understand their eligibilities and access benefits and poverty relief. Local Authorities have invested funds and developed services to help people experiencing poverty navigate the various benefits 128 Q102 129 … Read more
Government Response
DWP and the Social Security Scotland have recently established a regular Operational Reference Group to look at ways of continuously improving the benefits experience of DWP and Social Security Scotland’s … Read more
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62 Conclusion
Second Report - Welfare policy in …
We heard how these agencies adapted during covid-19 lockdowns; Glasgow Life, an arm’s length organisation...
We heard how these agencies adapted during covid-19 lockdowns; Glasgow Life, an arm’s length organisation who deliver Universal Credit support on behalf of Glasgow City Council, ‘set up a universal support service freephone helpline number’140 and Health and Social Care … Read more
Government Response
DWP and the Social Security Scotland have recently established a regular Operational Reference Group to look at ways of continuously improving the benefits experience of DWP and Social Security Scotland’s … Read more
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63 Conclusion
Second Report - Welfare policy in …
To successfully support people experiencing poverty many of these agencies require good collaborations and communications...
To successfully support people experiencing poverty many of these agencies require good collaborations and communications with the DWP and Social Security Scotland. Professor McKeever, Ulster University, emphasised the need for a ’better systemic approach’142 at the organisational level ‘of what … Read more
Government Response
DWP and the Social Security Scotland have recently established a regular Operational Reference Group to look at ways of continuously improving the benefits experience of DWP and Social Security Scotland’s … Read more
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64 Conclusion
Second Report - Welfare policy in …
As discussed in detail in Chapter five, most people applying to the DWP for Universal...
As discussed in detail in Chapter five, most people applying to the DWP for Universal Credit in Scotland will initially apply through an online digital process. Once a claim is processed, they will meet with an assigned Jobcentre Plus work … Read more
Government Response
DWP and the Social Security Scotland have recently established a regular Operational Reference Group to look at ways of continuously improving the benefits experience of DWP and Social Security Scotland’s … Read more
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65 Conclusion
Second Report - Welfare policy in …
Policy in Practice submitted written evidence outlining how there are practical issues for claimants to...
Policy in Practice submitted written evidence outlining how there are practical issues for claimants to address in accessing job centres and their services in the more rural areas of Scotland. In their research, Policy in Practice found that uptake of … Read more
Government Response
DWP and the Social Security Scotland have recently established a regular Operational Reference Group to look at ways of continuously improving the benefits experience of DWP and Social Security Scotland’s … Read more
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66 Conclusion
Second Report - Welfare policy in …
Taking all these concerns into account we were happy to hear of the increase in...
Taking all these concerns into account we were happy to hear of the increase in the number of work coaches by 13,500 across the UK to boost jobseeker support as a response to the covid-19 pandemic.164 We were very pleased … Read more
Government Response
It is positive to see DWP’s response to the pandemic highlighted in the report, reflecting on the fact that Universal Credit was able to stand up to the challenge faced … Read more
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67 Conclusion
Second Report - Welfare policy in …
We understand that the devolution of benefits has left a ‘tricky’ landscape of Scottish social...
We understand that the devolution of benefits has left a ‘tricky’ landscape of Scottish social security. There should be an improvement of communications to claimants on what measures are available to them and a review of how Jobcentres work in … Read more
Government Response
DWP and the Social Security Scotland have recently established a regular Operational Reference Group to look at ways of continuously improving the benefits experience of DWP and Social Security Scotland’s … Read more
Scotland Office
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68 Conclusion
Second Report - Welfare policy in …
We also note the increase in the number of work coaches (by 13,500) and specialist...
We also note the increase in the number of work coaches (by 13,500) and specialist disability employment advisers in recent months as a result of the UK Government’s recent recruitment campaign. We see this as a very welcome step in … Read more
Government Response
It is positive to see DWP’s response to the pandemic highlighted in the report, reflecting on the fact that Universal Credit was able to stand up to the challenge faced … Read more
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69 Recommendation
Second Report - Welfare policy in …
We recommend that the Joint Ministerial Working Group consider developing new communications materials and guidance...
We recommend that the Joint Ministerial Working Group consider developing new communications materials and guidance in the form of a Scottish welfare service directory to be updated annually. This would allow claimants, organisations (including 159 Policy in Practice (WPS0010) 160 … Read more
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70 Conclusion
Second Report - Welfare policy in …
We also recommend that Social Security Scotland fully engage with the independent benefit calculators currently...
We also recommend that Social Security Scotland fully engage with the independent benefit calculators currently signposted by the UK Government on its website and for both governments to learn from communications that have taken place throughout the covid-19 pandemic to … Read more
Government Response
This is a recommendation for the Scottish Government.
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71 Conclusion
Second Report - Welfare policy in …
The Scottish Government are set to begin taking responsibility for the payment of benefits to...
The Scottish Government are set to begin taking responsibility for the payment of benefits to disabled people in Scotland this year via the new Scottish Social Security agency. This transfer of powers was due to take place in 2020, however, … Read more
Government Response
The next step in the programme is, as you know, the delivery of disability benefits, starting with the introduction of our eleventh benefit, Child Disability Payment in 3 local authority … Read more
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72 Conclusion
Second Report - Welfare policy in …
The Child Disability Payment171 will be replacing the Disability Living Allowance (DLA) (Child)172 benefit.
The Child Disability Payment171 will be replacing the Disability Living Allowance (DLA) (Child)172 benefit. People who are eligible will be between three months and 18 years of age and have: • lived with a disability for at least three months … Read more
Government Response
The next step in the programme is, as you know, the delivery of disability benefits, starting with the introduction of our eleventh benefit, Child Disability Payment in 3 local authority … Read more
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73 Conclusion
Second Report - Welfare policy in …
The Adult Disability Payment175 will be replacing the Personal Independence Payment (PIP).176 Those eligible for...
The Adult Disability Payment175 will be replacing the Personal Independence Payment (PIP).176 Those eligible for the payment are: • people who are age 16 to state pension age (which in 2021 will be 65); • people who have difficulties with … Read more
Government Response
The next step in the programme is, as you know, the delivery of disability benefits, starting with the introduction of our eleventh benefit, Child Disability Payment in 3 local authority … Read more
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74 Conclusion
Second Report - Welfare policy in …
The rate of these benefits according to the Scottish Government ‘will remain the same as...
The rate of these benefits according to the Scottish Government ‘will remain the same as the current rate of the equivalent UK disability benefit.’178 This means that those eligible will receive between £23.60 and £141.50 per week, depending on the … Read more
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75 Conclusion
Second Report - Welfare policy in …
The DWP’s preferred approach for administering disability benefits in the UK centres on a contracted-out...
The DWP’s preferred approach for administering disability benefits in the UK centres on a contracted-out assessment process, involving face to face assessments to gain information and assess a claimant’s capability for work to determine the level of entitlement. The Minister … Read more
Government Response
This is a recommendation for the Scottish Government.
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76 Conclusion
Second Report - Welfare policy in …
The Cabinet Secretary told us in her evidence that the Scottish Government were, in this...
The Cabinet Secretary told us in her evidence that the Scottish Government were, in this instance, moving away from the DWP’s system of using contracted out face to face assessments as part of the information gathering process to administrate disability … Read more
Government Response
This is a recommendation for the Scottish Government.
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77 Conclusion
Second Report - Welfare policy in …
The Scottish Association for Mental Health ‘welcomed the Scottish Government’s commitment that no one will...
The Scottish Association for Mental Health ‘welcomed the Scottish Government’s commitment that no one will be subject to a face to face reassessment’190 once the Scottish 177 Scottish Government, Social Security, Disability Assistance, accessed 26 April 2021 178 Scottish Government, … Read more
Government Response
This is a recommendation for the Scottish Government.
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78 Conclusion
Second Report - Welfare policy in …
The UK Government’s Minister for Disabled People, Health and Work, however, told us that he...
The UK Government’s Minister for Disabled People, Health and Work, however, told us that he had reservations about the Scottish Government’s ‘potential changes to adult PIP [Personal Independence Payment]’192 and how he felt the potential changes ‘would replicate the limitations … Read more
Government Response
This is a recommendation for the Scottish Government.
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79 Conclusion
Second Report - Welfare policy in …
We welcome the Scottish Government’s intention to move away from face to face assessments as...
We welcome the Scottish Government’s intention to move away from face to face assessments as part of the process for administering disability benefits from this summer onward, and we note the support this initiative has from mental health and inclusion … Read more
Government Response
This is a recommendation for the Scottish Government.
Scotland Office
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80 Recommendation
Second Report - Welfare policy in …
We recommend that Social Security Scotland should provide more information on how they will gather...
We recommend that Social Security Scotland should provide more information on how they will gather the relevant data required to make decisions on the amount of money given to claimants in order to ensure that the move away from face … Read more
Scotland Office
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81 Conclusion
Second Report - Welfare policy in …
We realise the huge amount of work done by DWP employees during the difficult time...
We realise the huge amount of work done by DWP employees during the difficult time since the covid-19 pandemic started and pay tribute to their hard work. We understand that many DWP employees were ‘redeployed at very short notice’200 to … Read more
Government Response
It is positive to see DWP’s response to the pandemic highlighted in the report, reflecting on the fact that Universal Credit was able to stand up to the challenge faced … Read more
Scotland Office
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82 Conclusion
Second Report - Welfare policy in …
Throughout the inquiry we heard evidence from stakeholders who said the Universal Credit application system...
Throughout the inquiry we heard evidence from stakeholders who said the Universal Credit application system had coped with the quick expansions of applications over the past year. David Eiser of The Fraser of Allander Institute, an economic research organisation, noted … Read more
Government Response
It is positive to see DWP’s response to the pandemic highlighted in the report, reflecting on the fact that Universal Credit was able to stand up to the challenge faced … Read more
Scotland Office
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83 Conclusion
Second Report - Welfare policy in …
The Minister for Welfare Delivery highlighted that he felt the Universal Credit digital application system...
The Minister for Welfare Delivery highlighted that he felt the Universal Credit digital application system ‘stood up to the challenge’207 that the pandemic presented and that the previous legacy benefits system, which more heavily relied on paper-based administration, separate benefits … Read more
Government Response
It is positive to see DWP’s response to the pandemic highlighted in the report, reflecting on the fact that Universal Credit was able to stand up to the challenge faced … Read more
Scotland Office
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84 Conclusion
Second Report - Welfare policy in …
Unlike previous benefit systems Universal Credit is designed to be a digital by default system,...
Unlike previous benefit systems Universal Credit is designed to be a digital by default system, meaning that digital mechanisms are the DWP’s primary approach for the application and processing of Universal Credit. This process has reformed benefit administration; online applications … Read more
Government Response
It is positive to see DWP’s response to the pandemic highlighted in the report, reflecting on the fact that Universal Credit was able to stand up to the challenge faced … Read more
Scotland Office
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85 Conclusion
Second Report - Welfare policy in …
Chris Birt of The Joseph Rowntree Foundation commented that this digital by default system meant...
Chris Birt of The Joseph Rowntree Foundation commented that this digital by default system meant that for some claimants ‘being able to [apply for Universal Credit] online is far simpler and that is obviously welcome.’211 Neil Cowan of The Poverty … Read more
Government Response
It is positive to see DWP’s response to the pandemic highlighted in the report, reflecting on the fact that Universal Credit was able to stand up to the challenge faced … Read more
Scotland Office
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86 Conclusion
Second Report - Welfare policy in …
Throughout the inquiry we heard evidence that highlighted that the digital by default system, whilst...
Throughout the inquiry we heard evidence that highlighted that the digital by default system, whilst working for some claimants, was not a suitable way for many claimants in most need of social security payments to access Universal Credit in Scotland … Read more
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87 Conclusion
Second Report - Welfare policy in …
Marion Davis of One Parent Families Scotland noted that there ‘are huge and significant problems...
Marion Davis of One Parent Families Scotland noted that there ‘are huge and significant problems around digital access for parents who do not have a PC or a tablet’.213 Nina Ballantyne at Citizens Advice Scotland agreed saying that ‘a lot … Read more
Government Response
The Department considers the existing resource to be sufficient. There is already assistance available to help claimants to make and maintain their Universal Credit claim using the Freephone Universal Credit … Read more
Scotland Office
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88 Conclusion
Second Report - Welfare policy in …
Furthermore, once a claimant does manage to access a device suitable for navigating the Universal...
Furthermore, once a claimant does manage to access a device suitable for navigating the Universal Credit system Scotland’s geography and rurality present further digital access issues. Nina Ballantyne of Citizens Advice Scotland highlighted that rural areas in Scotland make up … Read more
Government Response
The Department considers the existing resource to be sufficient. There is already assistance available to help claimants to make and maintain their Universal Credit claim using the Freephone Universal Credit … Read more
Scotland Office
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89 Conclusion
Second Report - Welfare policy in …
On top of having a device and a good internet connection a claimant is also...
On top of having a device and a good internet connection a claimant is also expected to have the necessary IT skills to access the Universal Credit system. A digital-literacy barrier was highlighted in the evidence we heard. Neil Cowan … Read more
Government Response
The Department considers the existing resource to be sufficient. There is already assistance available to help claimants to make and maintain their Universal Credit claim using the Freephone Universal Credit … Read more
Scotland Office
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90 Conclusion
Second Report - Welfare policy in …
We have heard about support programmes designed for claimants who don’t have the confidence, or...
We have heard about support programmes designed for claimants who don’t have the confidence, or the skills required to make an application for and maintain their Universal Credit claim provided by local organisations who have stepped in to deliver what … Read more
Government Response
The Department considers the existing resource to be sufficient. There is already assistance available to help claimants to make and maintain their Universal Credit claim using the Freephone Universal Credit … Read more
Scotland Office
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91 Conclusion
Second Report - Welfare policy in …
In 2018 the DWP responded to previous concerns about access and support for Universal Credit...
In 2018 the DWP responded to previous concerns about access and support for Universal Credit applications by funding the ‘Help to Claim’ service. This is administered in Scotland on DWP’s behalf by Citizens Advice Scotland. The Minister for Welfare 218 … Read more
Government Response
The Department considers the existing resource to be sufficient. There is already assistance available to help claimants to make and maintain their Universal Credit claim using the Freephone Universal Credit … Read more
Scotland Office
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92 Conclusion
Second Report - Welfare policy in …
We heard in evidence from the DWP of their pilot of using video calls as...
We heard in evidence from the DWP of their pilot of using video calls as a way of supporting people with their Universal Credit claim especially during the pandemic when people have not been able to travel. They stated this … Read more
Government Response
The Department considers the existing resource to be sufficient. There is already assistance available to help claimants to make and maintain their Universal Credit claim using the Freephone Universal Credit … Read more
Scotland Office
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93 Conclusion
Second Report - Welfare policy in …
We pay tribute to the DWP employees during this very difficult time in managing and...
We pay tribute to the DWP employees during this very difficult time in managing and handling the huge increase of people accessing welfare because of the covid-19 pandemic. The digital by default system has withstood the pressure placed on it … Read more
Government Response
The Department considers the existing resource to be sufficient. There is already assistance available to help claimants to make and maintain their Universal Credit claim using the Freephone Universal Credit … Read more
Scotland Office
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94 Recommendation
Second Report - Welfare policy in …
We recommend that there should be an increase in resources and support for claimants who...
We recommend that there should be an increase in resources and support for claimants who struggle or cannot make a claim online—for example telephone and or video call appointments. The DWP should provide more financial resources for the Help to … Read more
Scotland Office
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95 Conclusion
Second Report - Welfare policy in …
Throughout our inquiry we received a significant amount of evidence that suggested the amount of...
Throughout our inquiry we received a significant amount of evidence that suggested the amount of money provided by Universal Credit is insufficient for reducing poverty in Scotland. Below is a table highlighting the standard allowance that a claimant of Universal … Read more
Government Response
Universal Credit has provided a vital safety net for six million people during the pandemic, and the UK Government announced the temporary uplift as part of a £400 billion package … Read more
Scotland Office
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96 Conclusion
Second Report - Welfare policy in …
Claimants may also be eligible for additional elements of Universal Credit including those for children,...
Claimants may also be eligible for additional elements of Universal Credit including those for children, housing, health and disabilities, and for carers.
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97 Conclusion
Second Report - Welfare policy in …
We heard evidence from various stakeholders that this amount of money was not adequate to...
We heard evidence from various stakeholders that this amount of money was not adequate to ensure that claimants remain out of poverty and pay their essential bills. The Trussell Trust told us that ‘benefit issues and low benefit income are … Read more
Government Response
Universal Credit has provided a vital safety net for six million people during the pandemic, and the UK Government announced the temporary uplift as part of a £400 billion package … Read more
Scotland Office
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98 Conclusion
Second Report - Welfare policy in …
Many of the stakeholders told us that increasing the amount of money that claimants receive...
Many of the stakeholders told us that increasing the amount of money that claimants receive through Universal Credit would be effective in reducing poverty in Scotland. We heard from Kirsty McKechnie at the Child Poverty Action Group that ‘the way … Read more
Government Response
Universal Credit has provided a vital safety net for six million people during the pandemic, and the UK Government announced the temporary uplift as part of a £400 billion package … Read more
Scotland Office
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99 Conclusion
Second Report - Welfare policy in …
Our survey on the experiences of people with social security in Scotland found that a...
Our survey on the experiences of people with social security in Scotland found that a majority (68%) felt that the money they received in support payments would not cover their bills for rent, food, internet, council tax and utilities. One … Read more
Government Response
Universal Credit has provided a vital safety net for six million people during the pandemic, and the UK Government announced the temporary uplift as part of a £400 billion package … Read more
Scotland Office
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100 Conclusion
Second Report - Welfare policy in …
At the start of the covid-19 pandemic Universal Credit was uplifted by £20 a week...
At the start of the covid-19 pandemic Universal Credit was uplifted by £20 a week (£1,040 a year).244 The evidence we have heard has been very supportive of this policy and the change has helped Universal Credit claimants enormously during … Read more
Government Response
Universal Credit has provided a vital safety net for six million people during the pandemic, and the UK Government announced the temporary uplift as part of a £400 billion package … Read more
Scotland Office
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101 Conclusion
Second Report - Welfare policy in …
Many of the witnesses we heard from recommended to the UK Government that the £20...
Many of the witnesses we heard from recommended to the UK Government that the £20 a week uplift be made permanent for Universal Credit claimants. Many stakeholders wanted to take this further as well and said the increase should also … Read more
Government Response
Universal Credit has provided a vital safety net for six million people during the pandemic, and the UK Government announced the temporary uplift as part of a £400 billion package … Read more
Scotland Office
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102 Recommendation
Second Report - Welfare policy in …
We are also aware of other Parliamentary Committees and statutory bodies that have investigated the...
We are also aware of other Parliamentary Committees and statutory bodies that have investigated the issue of making the £20 uplift permanent and extending it to legacy benefit claimants. The Work and Pensions Select Committee recommended in their Report into … Read more
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103 Conclusion
Second Report - Welfare policy in …
The Scottish Government in their evidence to us highlighted that they had a ‘number of...
The Scottish Government in their evidence to us highlighted that they had a ‘number of concerns around the adequacy of the payment [on Universal Credit] even before coronavirus.’259 The Cabinet Secretary for Social Security and Older People also said that … Read more
Government Response
Universal Credit has provided a vital safety net for six million people during the pandemic, and the UK Government announced the temporary uplift as part of a £400 billion package … Read more
Scotland Office
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104 Conclusion
Second Report - Welfare policy in …
The UK Government announced in the Budget in March 2021 that the £20 uplift would...
The UK Government announced in the Budget in March 2021 that the £20 uplift would remain until the end of September 2021.265 In explaining to us why the uplift was not made permanent the Minister for Welfare Delivery noted the … Read more
Government Response
Universal Credit has provided a vital safety net for six million people during the pandemic, and the UK Government announced the temporary uplift as part of a £400 billion package … Read more
Scotland Office
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105 Conclusion
Second Report - Welfare policy in …
We have heard in evidence that there are other levers that the DWP could pull...
We have heard in evidence that there are other levers that the DWP could pull to change the Universal Credit system to help to tackle poverty in Scotland alongside increasing adequacy of payments. One option that Citizens Advice Scotland and … Read more
Government Response
Universal Credit aims to reduce the number of workless households by reducing financial and administrative barriers to work. The 63% single earnings taper rate ensures that payments reduce in a … Read more
Scotland Office
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106 Conclusion
Second Report - Welfare policy in …
A work allowance is the amount that a claimant can earn before their Universal Credit...
A work allowance is the amount that a claimant can earn before their Universal Credit payment is affected. Once a claimant starts work their Universal Credit amount will gradually decrease as the claimant earns more money through their job. The … Read more
Government Response
Universal Credit aims to reduce the number of workless households by reducing financial and administrative barriers to work. The 63% single earnings taper rate ensures that payments reduce in a … Read more
Scotland Office
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107 Conclusion
Second Report - Welfare policy in …
Should a claimant earn more than their work allowance, their Universal Credit payments will be...
Should a claimant earn more than their work allowance, their Universal Credit payments will be reduced at a rate (known as a taper rate) of 63p for every £1 earned.275 However, since 2015 ‘only people with limited capability for work, … Read more
Government Response
Universal Credit aims to reduce the number of workless households by reducing financial and administrative barriers to work. The 63% single earnings taper rate ensures that payments reduce in a … Read more
Scotland Office
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108 Conclusion
Second Report - Welfare policy in …
Neil Cowan from The Poverty Alliance told us that with current work allowance arrangements have...
Neil Cowan from The Poverty Alliance told us that with current work allowance arrangements have led to employment ‘becoming less, rather than more, reliable as a route out of poverty.’279 Nina Ballantyne of Citizens Advice Scotland called for the work … Read more
Government Response
Universal Credit aims to reduce the number of workless households by reducing financial and administrative barriers to work. The 63% single earnings taper rate ensures that payments reduce in a … Read more
Scotland Office
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109 Conclusion
Second Report - Welfare policy in …
DWP was keen to highlight its approach to tackling poverty in Scotland and around the...
DWP was keen to highlight its approach to tackling poverty in Scotland and around the UK. It argues that the welfare reforms carried out since 2010 have brought a ‘holistic approach to supporting individuals and households’283 with their ‘fundamental principle … Read more
Government Response
DWP delivers reserved benefits in Scotland and is temporarily delivering some devolved benefits under Agency Agreements on behalf of the Scottish Ministers. We will continue to ensure benefits are delivered … Read more
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110 Conclusion
Second Report - Welfare policy in …
We note the wealth of evidence we have received as part of this inquiry that...
We note the wealth of evidence we have received as part of this inquiry that the payment award for claimants of Universal Credit is not enough to tackle poverty in Scotland and provide claimants with a stable support base from … Read more
Government Response
Universal Credit has provided a vital safety net for six million people during the pandemic, and the UK Government announced the temporary uplift as part of a £400 billion package … Read more
Scotland Office
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111 Recommendation
Second Report - Welfare policy in …
We recommend that the UK Government closely review the issue of making permanent the £20...
We recommend that the UK Government closely review the issue of making permanent the £20 uplift in the run up to the expiration of this policy at the end of September 2021, whilst also taking into account the significant financial … Read more
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112 Conclusion
Second Report - Welfare policy in …
We also recommend that DWP raise the work allowance for Universal Credit claimants and re-establish...
We also recommend that DWP raise the work allowance for Universal Credit claimants and re-establish work allowances for single adult claimants so that they can keep more of the money they earn, to allow them to work their way out … Read more
Government Response
Universal Credit aims to reduce the number of workless households by reducing financial and administrative barriers to work. The 63% single earnings taper rate ensures that payments reduce in a … Read more
Scotland Office
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113 Conclusion
Second Report - Welfare policy in …
Beyond the adequacy of the Universal Credit system we heard further evidence highlighting that there...
Beyond the adequacy of the Universal Credit system we heard further evidence highlighting that there were other issues with how Universal Credit works and that these issues were causing hardship for claimants in Scotland. A particular issue was the five … Read more
Government Response
New Claim Advances are the claimant’s benefit paid early, allowing claimants to access up to 100% of their estimated Universal Credit payment upfront. With a Universal Credit Advance, claimants receive … Read more
Scotland Office
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114 Conclusion
Second Report - Welfare policy in …
Universal Credit is paid once a month, usually into a claimant’s bank, building society or...
Universal Credit is paid once a month, usually into a claimant’s bank, building society or credit union account. After applying for Universal Credit, it usually takes around five weeks for a new claimant to get their first payment. Universal Credit … Read more
Government Response
New Claim Advances are the claimant’s benefit paid early, allowing claimants to access up to 100% of their estimated Universal Credit payment upfront. With a Universal Credit Advance, claimants receive … Read more
Scotland Office
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115 Conclusion
Second Report - Welfare policy in …
An example of the process is provided on the Gov.uk website: • You make a...
An example of the process is provided on the Gov.uk website: • You make a new Universal Credit claim on 1 September. 287 Department for Work and Pensions (WPS0021) 288 Department for Work and Pensions (WPS0021) 289 Citizens Advice Scotland … Read more
Government Response
New Claim Advances are the claimant’s benefit paid early, allowing claimants to access up to 100% of their estimated Universal Credit payment upfront. With a Universal Credit Advance, claimants receive … Read more
Scotland Office
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116 Conclusion
Second Report - Welfare policy in …
We heard evidence of how the five week wait for Universal Credit and the associated...
We heard evidence of how the five week wait for Universal Credit and the associated advance payment system is causing a lot of difficulty for claimants in Scotland. Chris Birt of The Joseph Rowntree Foundation said it can ‘force people … Read more
Government Response
New Claim Advances are the claimant’s benefit paid early, allowing claimants to access up to 100% of their estimated Universal Credit payment upfront. With a Universal Credit Advance, claimants receive … Read more
Scotland Office
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117 Conclusion
Second Report - Welfare policy in …
The Poverty Alliance in their written evidence to us highlighted that from their research they...
The Poverty Alliance in their written evidence to us highlighted that from their research they found that the five week wait was ‘the most negative aspect of Universal Credit for many people.’295 They argue that the policy is a major … Read more
Government Response
New Claim Advances are the claimant’s benefit paid early, allowing claimants to access up to 100% of their estimated Universal Credit payment upfront. With a Universal Credit Advance, claimants receive … Read more
Scotland Office
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118 Conclusion
Second Report - Welfare policy in …
Should a claimant require money before the five week wait has been completed they can...
Should a claimant require money before the five week wait has been completed they can apply for an advance payment. This means a claimant can receive an advance worth the amount of their first estimated payment on Universal Credit.299 According … Read more
Government Response
New Claim Advances are the claimant’s benefit paid early, allowing claimants to access up to 100% of their estimated Universal Credit payment upfront. With a Universal Credit Advance, claimants receive … Read more
Scotland Office
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119 Conclusion
Second Report - Welfare policy in …
Again, the UK Government provides an example on their website: • Your first estimated payment...
Again, the UK Government provides an example on their website: • Your first estimated payment is £344 and you get £344 as an advance. 291 Department for Work and Pensions, Universal Credit: How you’re paid, accessed 14 April 2021 292 … Read more
Government Response
New Claim Advances are the claimant’s benefit paid early, allowing claimants to access up to 100% of their estimated Universal Credit payment upfront. With a Universal Credit Advance, claimants receive … Read more
Scotland Office
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120 Conclusion
Second Report - Welfare policy in …
The advance payment system was commented on critically by our witnesses.
The advance payment system was commented on critically by our witnesses. Kirsty McKechnie of the Child Poverty Action Group said that advances ‘contribute to the ongoing hardship that people experience on Universal Credit and the difficulty in making ends meet … Read more
Government Response
New Claim Advances are the claimant’s benefit paid early, allowing claimants to access up to 100% of their estimated Universal Credit payment upfront. With a Universal Credit Advance, claimants receive … Read more
Scotland Office
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121 Conclusion
Second Report - Welfare policy in …
Our colleagues on the Work and Pensions Select Committee recently held an inquiry entitled Universal...
Our colleagues on the Work and Pensions Select Committee recently held an inquiry entitled Universal Credit: the wait for a first payment. They recommended the DWP should: pay all first time claimants of Universal Credit a “starter payment” equivalent to … Read more
Government Response
New Claim Advances are the claimant’s benefit paid early, allowing claimants to access up to 100% of their estimated Universal Credit payment upfront. With a Universal Credit Advance, claimants receive … Read more
Scotland Office
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122 Conclusion
Second Report - Welfare policy in …
We welcome the improvements made to the advance payment system, such as the doubling of...
We welcome the improvements made to the advance payment system, such as the doubling of the amount of time to repay, and a reduction in the rate at which deductions can be made. We also acknowledge the advance system is … Read more
Government Response
New Claim Advances are the claimant’s benefit paid early, allowing claimants to access up to 100% of their estimated Universal Credit payment upfront. With a Universal Credit Advance, claimants receive … Read more
Scotland Office
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123 Recommendation
Second Report - Welfare policy in …
We recommend that the DWP consider alternative arrangements to the five week wait for a...
We recommend that the DWP consider alternative arrangements to the five week wait for a first payment and associated advances system (which currently acts as an interest free loan) and should consider again the recommendation from the Work and Pensions … Read more
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124 Conclusion
Second Report - Welfare policy in …
Some of our contributors discussed the use of sanctions on claimants who fail to maintain...
Some of our contributors discussed the use of sanctions on claimants who fail to maintain their claimant commitment. A claimant commitment is an agreement between a claimant and the DWP. It is a record of the responsibilities (to prepare for … Read more
Government Response
Work Coaches will continue to work with claimants to ensure claimant commitments are reasonable for claimants’ circumstances and allow them to continue to adhere to the Covid-19 public health advice … Read more
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125 Conclusion
Second Report - Welfare policy in …
Kirsty McKechnie of The Child Poverty Action Group highlighted that this policy caused a lot...
Kirsty McKechnie of The Child Poverty Action Group highlighted that this policy caused a lot of stress to claimants, since whether or not a claimant had met their claimant commitment was ‘very much at the work coach’s discretion. It depends … Read more
Government Response
Work Coaches will continue to work with claimants to ensure claimant commitments are reasonable for claimants’ circumstances and allow them to continue to adhere to the Covid-19 public health advice … Read more
Scotland Office
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126 Conclusion
Second Report - Welfare policy in …
There were also questions raised as to the effectiveness of sanctions in encouraging claimants to...
There were also questions raised as to the effectiveness of sanctions in encouraging claimants to find work. The Poverty Alliance said that ‘sanctions are both ineffective in their stated purpose of encouraging entry into employment and act only to exacerbate … Read more
Government Response
Work Coaches will continue to work with claimants to ensure claimant commitments are reasonable for claimants’ circumstances and allow them to continue to adhere to the Covid-19 public health advice … Read more
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127 Conclusion
Second Report - Welfare policy in …
We did not ask the DWP to comment on its sanctions policy as part of...
We did not ask the DWP to comment on its sanctions policy as part of this inquiry. However, we are aware that it has commented on this matter recently, in response to the House of Lords Economics Affairs Committee’s inquiry … Read more
Government Response
Work Coaches will continue to work with claimants to ensure claimant commitments are reasonable for claimants’ circumstances and allow them to continue to adhere to the Covid-19 public health advice … Read more
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128 Conclusion
Second Report - Welfare policy in …
We note criticism levied about sanctions in the Universal Credit system, and we are particularly...
We note criticism levied about sanctions in the Universal Credit system, and we are particularly concerned that sanctions do not foster a positive atmosphere for people when they are receiving Universal Credit and looking for a job. Despite this, we … Read more
Government Response
Work Coaches will continue to work with claimants to ensure claimant commitments are reasonable for claimants’ circumstances and allow them to continue to adhere to the Covid-19 public health advice … Read more
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129 Recommendation
Second Report - Welfare policy in …
Whilst the economy is in the midst of recovering from the covid-19 pandemic, and with...
Whilst the economy is in the midst of recovering from the covid-19 pandemic, and with the jobs market in great difficulty and 490,000 people (as of March 2021) in Scotland claiming Universal Credit, based on the overwhelming evidence from witnesses, … Read more
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130 Conclusion
Second Report - Welfare policy in …
The Scotland Act 2016 afforded the Scottish Government the opportunity to make changes to the...
The Scotland Act 2016 afforded the Scottish Government the opportunity to make changes to the way in which Universal Credit is administered to claimants in Scotland. However, Universal Credit remains a reserved benefit which means the DWP retain control of … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
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131 Conclusion
Second Report - Welfare policy in …
There are currently two Universal Credit Scottish Choices in operation: • Twice-monthly payments, whereby Universal...
There are currently two Universal Credit Scottish Choices in operation: • Twice-monthly payments, whereby Universal Credit is paid twice a month (may not necessarily be every two weeks) rather than monthly; and • Direct Payments, whereby claimants can opt for … Read more
Government Response
Accept. As stated in the response to Recommendation 14, advertising the availability of Scottish Choices in the initial online claim process would not support the Scottish Government’s policy of offering … Read more
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132 Conclusion
Second Report - Welfare policy in …
There are two further Scottish Choices options that are yet to be rolled out.
There are two further Scottish Choices options that are yet to be rolled out. These are: • Split Payments: To split the Universal Credit household payment between members of a couple. • Removal of the spare room subsidy: To remove … Read more
Government Response
We welcome the recommendation, particularly for the Scottish Government to work with DWP to agree details and administration ahead of announcing any further potential changes.
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133 Conclusion
Second Report - Welfare policy in …
We heard in our inquiry that Universal Credit Scottish Choices is a positive feature for...
We heard in our inquiry that Universal Credit Scottish Choices is a positive feature for people who claim it in Scotland. Neil Cowan from The Poverty Alliance highlighted that ‘anything that makes Universal Credit more responsive to people’s needs and … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
Scotland Office
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134 Conclusion
Second Report - Welfare policy in …
According to DWP figures from November 2020, 35,608 Universal Credit claimants had chosen the Scottish...
According to DWP figures from November 2020, 35,608 Universal Credit claimants had chosen the Scottish Choices option of having their rent paid directly to their landlord, whilst 77,100 people had chosen to receive the more frequent payment option whilst receiving … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
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135 Conclusion
Second Report - Welfare policy in …
Throughout the inquiry we heard evidence that there were a number of barriers that were...
Throughout the inquiry we heard evidence that there were a number of barriers that were preventing claimants from accessing the options provided by Scottish Choices: • Lack of awareness of the Choices. • The wait for Scottish Choices to be … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
Scotland Office
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136 Conclusion
Second Report - Welfare policy in …
We heard that not enough claimants know about the Choices and that this has meant...
We heard that not enough claimants know about the Choices and that this has meant that their uptake is lower than what it could be. Neil Cowan from The Poverty Alliance mentioned in evidence that their research showed that claimants … Read more
Government Response
Accept. As stated in the response to Recommendation 14, advertising the availability of Scottish Choices in the initial online claim process would not support the Scottish Government’s policy of offering … Read more
Scotland Office
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137 Conclusion
Second Report - Welfare policy in …
The Scottish Government released its own evaluation of Universal Credit Scottish Choices in March 2021.
The Scottish Government released its own evaluation of Universal Credit Scottish Choices in March 2021. The evaluation did accept that ‘overall awareness of the term ‘Scottish choices’ among the people on Universal Credit interviewed for this research was low.’334 The … Read more
Government Response
We welcome the recommendation, particularly for the Scottish Government to work with DWP to agree details and administration ahead of announcing any further potential changes.
Scotland Office
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138 Conclusion
Second Report - Welfare policy in …
Another barrier to people signing up to Scottish Choices is that claimants cannot access the...
Another barrier to people signing up to Scottish Choices is that claimants cannot access the choices immediately, instead having to wait until they have received their first Universal Credit payment before taking up one or both options. Citizens Advice Scotland … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
Scotland Office
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139 Conclusion
Second Report - Welfare policy in …
This point was illustrated further by Kirsty McKechnie of the Child Poverty Action Group.
This point was illustrated further by Kirsty McKechnie of the Child Poverty Action Group. They argued that the initial five-week wait for a first payment would put claimants off opting for the twice-monthly choice as it would leave claimants with … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
Scotland Office
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140 Conclusion
Second Report - Welfare policy in …
The Scottish Federation of Housing Associations also highlights that the policy choice of building in...
The Scottish Federation of Housing Associations also highlights that the policy choice of building in this wait time for Scottish Choices does not align with other DWP policies: the rationale given by the DWP for the one month wait to … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
Scotland Office
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141 Conclusion
Second Report - Welfare policy in …
We heard evidence that there were administration issues with the direct payment to landlords option.
We heard evidence that there were administration issues with the direct payment to landlords option. Citizens Advice Scotland told us that it ‘has been tricky for DWP, social landlords and all the other various parts of the system—the Scottish Government … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
Scotland Office
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142 Conclusion
Second Report - Welfare policy in …
Polly Jones from The Trussell Trust told us that: There are quite complicated discussions and...
Polly Jones from The Trussell Trust told us that: There are quite complicated discussions and arrangements between DWP and Scottish Government on how this is managed and how many minutes a work coach can spend talking about Scottish Choices in … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
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143 Conclusion
Second Report - Welfare policy in …
The Minister for Welfare Delivery, said that ‘information is available through gov.uk [UK Government website]...
The Minister for Welfare Delivery, said that ‘information is available through gov.uk [UK Government website] as part of the Universal Credit application, which outlines what Scottish Choices are and how they operate.’352 Margarita Morrison, Area Director, Work and Health Services … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
Scotland Office
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144 Conclusion
Second Report - Welfare policy in …
The lack of rolling out the remaining two Scottish Choices options (split payment between couples...
The lack of rolling out the remaining two Scottish Choices options (split payment between couples on Universal Credit, and removing the underoccupancy charge (Bedroom Tax) at source in Universal Credit) was identified by witnesses and in written evidence as issues … Read more
Government Response
We welcome the recommendation, particularly for the Scottish Government to work with DWP to agree details and administration ahead of announcing any further potential changes.
Scotland Office
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145 Conclusion
Second Report - Welfare policy in …
The Scottish Government told us that they believe the roll out of the two further...
The Scottish Government told us that they believe the roll out of the two further Scottish Choices options is being delayed because the DWP is not prioritising this work in the devolution programme. The Cabinet Secretary explained that she accepts … Read more
Government Response
We welcome the recommendation, particularly for the Scottish Government to work with DWP to agree details and administration ahead of announcing any further potential changes.
Scotland Office
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146 Conclusion
Second Report - Welfare policy in …
The Minister for Welfare Delivery responded to this by telling us that the Scottish Government...
The Minister for Welfare Delivery responded to this by telling us that the Scottish Government had announced their intention to roll out the further option of split payments for Universal Credit claimants in Scotland but had ‘no clear intention or … Read more
Government Response
We welcome the recommendation, particularly for the Scottish Government to work with DWP to agree details and administration ahead of announcing any further potential changes.
Scotland Office
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147 Conclusion
Second Report - Welfare policy in …
We see Universal Credit Scottish Choices as positive and flexible options to the people of...
We see Universal Credit Scottish Choices as positive and flexible options to the people of Scotland, but the policy has been let down by a lack of communication by the Scottish Government and the DWP and Jobcentre Plus network in … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
Scotland Office
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148 Conclusion
Second Report - Welfare policy in …
The Scottish Government and the DWP should work together and seek agreement before announcing further...
The Scottish Government and the DWP should work together and seek agreement before announcing further Scottish Choices options to ensure there is no delay in roll out. We therefore recommend the following: a) That Scottish Choices be made available to … Read more
Government Response
The Scottish Government’s current policy is to offer Scottish Choices in the second assessment period. This allows time, in the first assessment period, to consider DWP Alternative Payment Arrangement, for … Read more
Scotland Office
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Correspondence 5 letters
7 Feb 2022 Correspondence with Chloe Smith MP, Minister for Disabled People, Health and Work, and David Rutley MP, Minister for Welfare Delivery, Department for Work and Pensions, on welfare policy in Scotland, dated 22 November 2021 and 27 January 2022
Parliament page
13 May 2021 To committee Letter from the Minister for Disabled People, Health and Work, Justin Tomlinson MP, and the Minister for Welfare Delivery, Will Quince MP, Department for Work & Pensions, follow-up to oral evidence session on 18 March about welfare policy in Scotland, 22 April 2021
Parliament page
13 May 2021 To committee Letter from the Chair to the Department for Work and Pensions Ministers, Will Quince MP and Justin Tomlinson MP, relating to the oral evidence session on 18 March about welfare policy in Scotland, 30 March 2021
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25 Mar 2021 To committee Letter from Shirley-Anne Somerville MSP, Cabinet Secretary for Social Security and Older People, on a report the Scottish Government has published on the links between Universal Credit and homelessness in Scotland, 17 March 2021
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25 Mar 2021 To committee Letter from Shirley-Anne Somerville, Cabinet Secretary for Social Security and Older People, on publication of the first evaluation of the Universal Credit (UC) Scottish choices, 5 March 2021
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