The government highlights that the FCA's access to cash rules came into force in September 2024 and the FCA is committed to monitoring their impact, including undertaking and publishing a formal review of effectiveness with timings to be confirmed this autumn. It also notes the Bank of England's new oversight powers over wholesale cash distribution, effective from June.

The government agrees on the importance of businesses having clear information on payment methods and highlights existing data from the British Retail Consortium, alongside ongoing work by the Payment Systems Regulator (PSR) to improve transparency of card scheme and processing fees.

The government commits to continually monitoring and evaluating payments data, including new specific data from the Bank of England's expanded surveys which now includes a question on the impact of businesses refusing cash. However, it does not see a need for annual reporting due to ongoing data evaluation.

The government recognises the importance of cash for vulnerable groups and commits to publishing a Financial Inclusion Strategy later this year, which will include a committee to examine barriers to accessing appropriate financial products and services.

The government agreed on the importance of financial inclusion but stated that businesses decide payment methods and the Equality Act 2010 does not mandate cash acceptance. It highlighted existing legal obligations for businesses and public authorities to consider reasonable adjustments for disabled persons.