DWP’s preparations for changes in the world of work

Work and Pensions Committee Closed Inquiry
Opened: 14 May 2020 Closed: 2 Feb 2022 Parliament page
This inquiry looked at how prepared the Department for Work and Pensions (DWP) and its Jobcentre Plus network is for changes in the world of work brought about by new technology. It focussed on: The challenges the DWP faces as a result of technological change How prepared the DWP is … Read more
21 Recommendations
4 Conclusions
1 Report
6 Oral sessions
1 Letter
6 Events
Oral evidence sessions 6 sessions
DWP’s preparations for changes in the world of work
John Paul Marks · Department for Work and Pensions Jonathan Mills · Department for Energy Security and Net Zero Mims Davies MP · Department for Work and Pensions
Work and Pensions Committee
Antony Walker · techUK Dr George Zarkadakis · Willis Towers Watson Tamara Hill · British Retail Consortium Tebessum Rashid · Black Training and Enterprise Group Verity Davidge · Make UK
DWP’s preparations for changes in the world of work
Carys Roberts · Institute for Public Policy Research Dr Mary-Ann Stephenson · UK Women's Budget Group Hector Minto · Microsoft James Taylor · Scope Julia Waltham · Working Families Kim Chaplain · Centre for Ageing Better
DWP’s preparations for the world of work–Universal Basic income
Anthony Painter Dr Malcolm Torry · University of Bath Edward Davies · Centre for Social Justice Paul Vaughan · Fife Council Professor Nick Pearce
DWP’s preparations for changes in the world of work
Anna Thomas · Institute for the Future of Work Associate Professor Jo Ingold · Deakin University, Faculty of Business and Law Ian Pope · Public and Commercial Services Union Jonathan Boys · Chartered Institute of Personnel and Development Kate Bell · Trades Union Congress Professor Alan Felstead · Cardiff University School of Social Sciences
Work and Pensions Committee meeting
Ashley McCaul · ThinkForward Ben Marson · The Prince's Trust Joe Fitzsimons · Institute of Directors Laura-Jane Rawlings · Youth Employment UK Sam Windett · Impetus Torsten Bell · Resolution Foundation
Recommendations & Conclusions
3 results
11 Conclusion Acknowledged
First Report - DWP’s preparations …
Changes in the world of work will affect some groups of people more significantly than...
Changes in the world of work will affect some groups of people more significantly than others. We heard that automation has the potential to exacerbate existing inequalities—but that does not have to be the case.
Government Response
The government discusses the move towards hybrid working and its potential benefits for disabled people. It highlights the Flexible Working Taskforce's focus and commitments in the National Disability Strategy on flexible working, carer leave, and a 'Disability at Work' advice hub.
Department for Work and Pensions
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14 Recommendation Acknowledged
First Report - DWP’s preparations …
The pandemic has accelerated the take up of new technology in the workplace, and it...
The pandemic has accelerated the take up of new technology in the workplace, and it has led to a growth in remote working. It is likely that some of the changes to working patterns and practices will remain in place … Read more
Government Response
The government acknowledges the recommendation by referencing existing ONS data on hybrid working and disabled people's experience, and highlights commitments in the National Disability Strategy and the focus of the Flexible Working Taskforce, but does not explicitly commit to monitoring and publishing a specific analysis covering technology take-up, working patterns, and job quality as requested.
Department for Work and Pensions
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23 Recommendation Acknowledged
First Report - DWP’s preparations …
We welcome the fact that DWP has recruited 13,500 additional Work Coaches in response to...
We welcome the fact that DWP has recruited 13,500 additional Work Coaches in response to the pandemic. DWP should continue to assess whether the number of Work Coaches is sufficient, and commit to recruiting more in the future if demand … Read more
Government Response
The government states it has increased Disability Employment Advisers and regularly reviews their numbers and functions to ensure adequate capacity. However, it does not make a specific commitment to recruit more Work Coaches if demand rises or to hire more/upskill DEAs if necessary, as recommended.
Department for Work and Pensions
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Government Response AI assessment · 25 of 21 classified

Total 21 recs + 4 conclusions
Correspondence 1 letter
22 Jun 2021 Correspondence with Secretary of State for DWP about the Restart scheme
Parliament page