Fifth report - Protecting pension savers—five years on from the Pension Freedoms: Accessing pension savings

Select Committee
Work and Pensions Committee HC 237 18 January 2022
Report Status Government responded
Conclusions & Recommendations 33 items (24 recs)
Government Response (AI assessment · 33 of 33 classified)
Government response
Eighth Special Report - Protecting pension savers–five years on from the pension freedoms: Accessing pension savings: Government and the Financial Conduct Authority Responses to the Committee’s Fifth Report · published 27 Apr 2022

Recommendations & Conclusions

13 results
1 Conclusion Acknowledged
Para 7
The pension freedoms gave people the freedom to choose what to do with their money.
Conclusion
The pension freedoms gave people the freedom to choose what to do with their money. On balance these changes have been a success and we do not want to see them rolled back. However, many savers need more support than … Read more
Government Response Summary
The government acknowledges the need for more support for savers and lists ongoing measures like Pension Wise, Pensions Dashboards, Mid-life MOT, and Stronger Nudge, without committing to any new specific action.
Department for Work and Pensions
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7 Conclusion Acknowledged
Para 34
Hybrid products which provide a ready-made mix of lump-sums, drawdown and annuities can be complicated...
Conclusion
Hybrid products which provide a ready-made mix of lump-sums, drawdown and annuities can be complicated and costly. We believe that a personalised mix of retirement products would better meet the needs of savers. However, these options will be difficult for … Read more
Government Response Summary
The government acknowledges the importance of joint consultations between TPR and FCA and supports this goal where opportunities permit, citing examples of collaborative work. DWP intends to issue a call for evidence in May to consider what members of trust-based schemes want in terms of information and support.
Department for Work and Pensions
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14 Recommendation Acknowledged
Para 62
The Department for Work and Pensions and the Pensions Regulator are developing proposals for equivalent...
Recommendation
The Department for Work and Pensions and the Pensions Regulator are developing proposals for equivalent measures to investment pathways for trust-based schemes. We recommend that investment pathways should have the same form for contract- based and trust-based schemes. Read more
Government Response Summary
The government states that amending the level of PAA would depend on changes being made. The government continues to monitor the uptake of the PAA to understand the success of the scheme and is keeping the level under review.
Department for Work and Pensions
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16 Recommendation Acknowledged
Para 74
Pension Wise is a well-regarded but under-utilised service.
Recommendation
Pension Wise is a well-regarded but under-utilised service. The pension freedoms will be seen as a failure if savers make poor decisions without receiving the guidance they were promised when the freedoms were introduced. The Minister for Pensions and Financial … Read more
Government Response Summary
The government supports MaPS’ guidance transformation strategy, which will seek to triage members towards the guidance service most appropriate for them and increase the flexibility of Pension Wise so that it may more be more effectively tailored towards an individual’s needs.
Department for Work and Pensions
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17 Recommendation Acknowledged
Para 75
The “stronger nudges” towards guidance being proposed by the Department for Work and Pensions and...
Recommendation
The “stronger nudges” towards guidance being proposed by the Department for Work and Pensions and the Financial Conduct Authority will not be enough to make receiving pensions guidance the norm. The Money and Pensions Service told us that it would … Read more
Government Response Summary
The government did not commit to trialling automatic Pension Wise appointments, but mentioned that TPR and the FCA promote the tools available from MoneyHelper and will continue to work with partners to promote guidance services.
Department for Work and Pensions
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18 Recommendation Acknowledged
Many savers have multiple pension pots with different providers and schemes.
Recommendation
Many savers have multiple pension pots with different providers and schemes. At the moment, it is not possible for providers and regulators to aggregate data on individual savers, rather than individual pension pots. This makes it more difficult to ensure … Read more
Government Response Summary
The Government agrees that digital tools have an important role and encourages MaPS to go further in developing its digital offer, supporting MaPS' guidance transformation strategy, but notes some people may need additional support.
Department for Work and Pensions
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20 Recommendation Acknowledged
Para 87
The Pension Advice Allowance allows £500 to be withdrawn from a pension up to three...
Recommendation
The Pension Advice Allowance allows £500 to be withdrawn from a pension up to three times in different tax years for advice. Either because of a lack of awareness or lack of demand the policy is not working. Its design … Read more
Government Response Summary
The government acknowledges the issue of deferred small pots and describes existing actions like Pensions Dashboards, Simpler Annual Benefit Statements and a de minimis on flat fee charges. They are working with an industry group to develop automated consolidation solutions but do not directly address the specific recommendations regarding the PAA.
Department for Work and Pensions
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21 Recommendation Acknowledged
Para 94
The line between advice and guidance is a continuing issue of debate.
Recommendation
The line between advice and guidance is a continuing issue of debate. There is demand for both enhanced guidance and limited advice, but there is reluctance from the industry to operate too close to the advice/guidance boundary and resistance to … Read more
Government Response Summary
The government states that individuals using dashboards will be able to delegate access to MaPS guiders or authorized financial advisers and that the MaPS dashboard will be integrated into the MaPS retirement planning hub to better tailor guidance interventions.
Department for Work and Pensions
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22 Recommendation Acknowledged
Para 95
We recommend that the Money and Pensions Service offers enhanced guidance, under our proposed definition,...
Recommendation
We recommend that the Money and Pensions Service offers enhanced guidance, under our proposed definition, through its pensions services. We also recommend that the Money and Pensions Service establishes an industry group to develop best practice proposals and templates for … Read more
Government Response Summary
The government welcomes the industry-led campaign for Pensions Engagement Season and states they will continue to look at ways that they can prompt people to engage with their pensions, including what role annual benefit statements can play.
Department for Work and Pensions
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25 Conclusion Acknowledged
Para 109
Pensions dashboards will let people see all of their pensions on a digital platform.
Conclusion
Pensions dashboards will let people see all of their pensions on a digital platform. This has the potential to be the most influential policy in helping people take good decisions when they first access their pension pots. To be successful, … Read more
Government Response Summary
The government agrees that pensions dashboards offer a significant opportunity and are working closely with regulators, pension providers, and administrators on this issue.
Department for Work and Pensions
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27 Conclusion Acknowledged
Para 111
Many savers will have built up a number of small pension pots, which would benefit...
Conclusion
Many savers will have built up a number of small pension pots, which would benefit from consolidation. However, the issue of small pension pots cannot be solved simply by encouraging savers to change their behaviour to proactively consolidate their small … Read more
Government Response Summary
The department is working closely with the ABI/PLSA-led industry coordination group on consolidating small pension pots and expects a progress report in May 2022.
Department for Work and Pensions
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30 Recommendation Acknowledged
Para 119
A pension statement season would be a short period each year when schemes were required...
Recommendation
A pension statement season would be a short period each year when schemes were required to send savers annual pension statements. We are not convinced that the gains from a statement season will justify the complexity of introducing it. In … Read more
Government Response Summary
The government acknowledges the challenges of delivering a statement season and states they will continue to look at ways to prompt people to engage with their pensions, but offers no specific action beyond welcoming the industry-led Pensions Engagement Season.
Department for Work and Pensions
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32 Recommendation Acknowledged
Para 128
We support the Government’s intention to make pensions simpler.
Recommendation
We support the Government’s intention to make pensions simpler. Recent policy changes to the normal minimum pension age have highlighted the difficulties of achieving this and we are disappointed that these changes have made making decisions about accessing pensions even … Read more
Government Response Summary
The government acknowledges the benefits of timely and thorough consultation and achieving cross-party consensus where possible. They cite consultations regarding the NMPA increase as evidence of this approach, while protecting existing rights.
Department for Work and Pensions
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