Child Maintenance

Public Accounts Committee Closed Inquiry
Opened: 12 Jan 2022 Closed: 14 Oct 2022 Parliament page
The Child Maintenance Service (CMS) - set up in 2012 to replace the previous Child Support Agency - is for separated families who have not been able to reach a private arrangement about how their children’s living costs will be paid. The Department for Work and Pensions estimates that £934 … Read more
29 Recommendations
7 Conclusions
1 Report
1 Oral session
1 Event
Oral evidence sessions 1 session
Child Maintenance
Arlene Sugden · Department for Work and Pensions Hilda Massey · Department for Work and Pensions Peter Schofield · Department for Work and Pensions
Title HC No. Published Items Response
Ninth Report - Child Maintenance HC 255 22 Jun 2022 36 Responded
Recommendations & Conclusions
2 results
22 Conclusion Not Addressed
Ninth Report - Child Maintenance
The Department’s legislation for child maintenance is designed to encourage parents to use Direct Pay...
The Department’s legislation for child maintenance is designed to encourage parents to use Direct Pay first, but around half of Direct Pay arrangements are either not sustained or not effective. The Department told us that it preferred parents using its … Read more
Government Response
Despite stating agreement, the government's response primarily focuses on existing processes for identifying domestic abuse, reviewing completed work, and improving communications for those on Direct Pay, rather than addressing the core observation that around half of Direct Pay arrangements are ineffective or not sustained, especially for parents who would have preferred Collect & Pay.
HM Treasury
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23 Conclusion Not Addressed
Ninth Report - Child Maintenance
We asked the Department why it was taking so long to identify missed payments and...
We asked the Department why it was taking so long to identify missed payments and transfer customers onto Collect & Pay.47 The Department informs parents that they should get in touch if their Direct Pay arrangement fails but some do … Read more
Government Response
Despite stating agreement, the government's response focuses heavily on existing domestic abuse support processes and general communication to parents on Direct Pay, rather than addressing the committee's observation that the department does not monitor Direct Pay payments and takes too long to identify missed payments, leading to significant arrears.
HM Treasury
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Government Response AI assessment · 36 of 29 classified

Total 29 recs + 7 conclusions