Resetting government programmes
Public Accounts Committee
Closed
Inquiry
Both the National Audit Office and Public Accounts Committee have examined a number of government programmes which have needed a “reset” for various reasons. The Committee will question two panels of witnesses on programmes that have required resets for any reason such as a reset to what the programme is …
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6
Recommendations
19
Conclusions
1
Report
1
Oral session
1
Event
Activity timeline 4 events
18 Nov
2023
2023
15 Sep
2023
2023
Report published
5 Jun
2023
2023
Oral evidence
5 Jun
2023
2023
Formal meeting (oral evidence session) · The Grimond Room, Portcullis House
Oral evidence sessions 1 session
5 Jun 2023
View on parliament.uk
Resetting Programmes
Conrad Smewing · HM Treasury
Dr David Marsh · Ministry of Defence
Jim Barton · HM Prisons and Probation Service
Matthew Lodge · Department for Transport
Neil Couling CBE · Department of Work and Pensions
Nick Smallwood · Infrastructure and Projects Authority
Reports 1 report · click to expand
| Title | HC No. | Published | Items | Response |
|---|---|---|---|---|
| Seventy-First Report - Resetting government programmes | HC 1233 | 15 Sep 2023 | 25 | Responded |
Recommendations & Conclusions
17 results
2
Conclusion
Accepted
Seventy-First Report - Resetting g…
Require IPA to share good practice embedding for upfront planning and assurance regime use
Resets could have been avoided with more realistic upfront planning and scoping, including to better reflect the backdrop against which government programmes operate. This is a critically important part of the inception of any project. We heard that there has …
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Government Response
The government agrees and commits that by June 2024, the IPA and HM Treasury will review existing guidance on upfront planning to identify gaps and update it, also bringing all relevant guidance together.
HM Treasury
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3
Conclusion
Accepted
Seventy-First Report - Resetting g…
Require IPA to foster openness and transparency across programmes and monitor profession skills
Not having the right environment to encourage diverse views, transparency and constructive challenge has created problems in identifying and managing resets. A transparent and honest culture helps create an environment which supports constructive challenge and open conversations. This will encourage …
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Government Response
The government agrees, outlining existing continuous learning and courses for leaders, and commits to reviewing how it can further address transparency, confirming a letter with more information was sent to the Committee.
HM Treasury
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5
Recommendation
Accepted
Seventy-First Report - Resetting g…
Ensure programme SROs have required skills and stay in post expected length of time.
Broader programme-related good practice, such as having the skills, leadership and governance relevant to the programme stage, has not always been applied. Government departments do not always have the specific skills needed to undertake a reset. This includes not always …
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Government Response
The government states the recommendation is implemented, detailing existing measures such as mandatory leadership training for SROs, tenure monitoring, and a bespoke allowance to support retention of experienced senior civil servants.
HM Treasury
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6
Conclusion
Accepted
Seventy-First Report - Resetting g…
Encourage departments to understand and manage full risks when resetting major programmes.
Resetting programmes can create new risks that are not always effectively managed. A programme reset is much more than the routine change management expected within any large programme. To help address the root causes of any underlying issues, a reset …
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Government Response
The government agrees and states the IPA will develop guidance on managing new risks during program resets and consider how to integrate this into existing assurance, confirming a letter with further information was sent to the Committee.
HM Treasury
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1
Conclusion
Accepted
Seventy-First Report - Resetting g…
Committee took evidence from Treasury, IPA, and four SROs on resetting major programmes.
On the basis of a report by the Comptroller and Auditor General, we took evidence from HM Treasury and the Infrastructure and Projects Authority (IPA) about resetting major programmes.2 We also took evidence from four senior responsible owners (SROs): Matthew …
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Government Response
The government commits to clarifying and updating HM Treasury's guidance for the Treasury Approvals Process to specify how programme and project resets fit within existing approval and assurance processes.
HM Treasury
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7
Conclusion
Accepted
Seventy-First Report - Resetting g…
Government lacks a standard definition for programme resets, hindering lesson identification.
As government does not have a standard definition for a reset, government bodies may not recognise when a reset is required, being carried out, or has been completed.15 There was some confusion over what was termed a reset. The SRO …
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Government Response
The government agrees with the committee's conclusion and commits to HM Treasury and the IPA developing guidance by June 2024 to establish a common definition for programme and project resets across government. This guidance will also outline roles and responsibilities for identifying, managing, and overseeing the reset process.
HM Treasury
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9
Conclusion
Accepted
Seventy-First Report - Resetting g…
IPA and central government bodies crucial in identifying and building case for programme resets.
Although those deciding on a reset, such as the SRO or programme board, need to be aware of what may trigger a reset we consistently heard how the IPA and central government bodies, could help identify or build the case …
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Government Response
The government agrees with the committee's observations and commits to developing new guidance by June 2024 with HM Treasury and IPA, establishing a common definition for programme resets and outlining roles and responsibilities for identifying and managing them. They will also review and update existing guidance to clarify how current processes apply to project resets.
HM Treasury
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16
Recommendation
Accepted
Seventy-First Report - Resetting g…
Government bodies must consider stopping failing programmes, not just continuing on previous courses.
It is important to have open and honest conversations on how to progress a programme, including whether a reset is the right solution.52 Where a government body identifies a programme is at risk of not achieving its intended outcomes, it …
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Government Response
The government agrees and states a target implementation date of June 2024. The IPA will review how to further address transparency concerns in government programmes to encourage open communication and early risk identification.
HM Treasury
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17
Conclusion
Accepted
Seventy-First Report - Resetting g…
Time needed for programme resets varies significantly due to complexity and political involvement.
The time needed to undertake a reset will vary. Across 24 resets, the NAO found that the time spent ranged from less than three months to more than a year. Various factors contribute to the time needed for a reset …
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Government Response
The government accepts the observation and commits that HM Treasury and the IPA will publish guidance for project delivery professionals by June 2024, outlining factors influencing reset times to ensure sufficient planning.
HM Treasury
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18
Conclusion
Accepted
Seventy-First Report - Resetting g…
Political pressure often leads to underestimating the necessary time for proper programme resets.
The SROs highlighted to us the need to take appropriate time to ‘do the job properly’. For the Ajax programme, the NAO found the Ministry of Defence had underestimated how long a reset would take. It expected to conclude negotiations …
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Government Response
The government accepts the observation, committing that HM Treasury and the IPA will publish guidance for project delivery professionals by June 2024, outlining factors influencing reset times to ensure departments allow sufficient time.
HM Treasury
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19
Conclusion
Accepted
Seventy-First Report - Resetting g…
Dedicated 'space' and strategic pauses are crucial for effective government programme resets.
The C&AG’s report identified value in creating ‘space’ to reset a programme. To do this teams might generate or capitalise on opportunities to pause a programme (rather than resetting ‘in flight’); establish a dedicated reset team to focus on resetting; …
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Government Response
The government accepts the observation, committing that HM Treasury and the IPA will publish guidance for project delivery professionals by June 2024, outlining factors influencing reset times to ensure departments allow sufficient time to undertake resets properly.
HM Treasury
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20
Recommendation
Accepted
Seventy-First Report - Resetting g…
Programme governance arrangements must dynamically evolve throughout lifecycle, especially during and after resets.
Governance arrangements need to evolve throughout a programme lifecycle to reflect the risks and requirements at each stage. This includes both during and after a reset, so governance and approvals processes remain proportionate to the programme risks with skills, expertise …
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Government Response
The government states the recommendation is implemented, detailing existing initiatives such as mandating SROs to undertake the Major Projects Leadership Academy, approving pivotal role allowances for retention, and introducing a Project Delivery Accreditation scheme to build capability and address resourcing gaps.
HM Treasury
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21
Conclusion
Accepted
Seventy-First Report - Resetting g…
Programme resets necessitate specific skills and expertise, requiring adaptable leadership and dedicated teams.
Given a reset may involve different activities, or a different focus, to how the programme was being managed it may require specific skills and expertise such as around planning, negotiation, political engagement, or stakeholder management.68 As such, the skills and …
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Government Response
The government agrees with the committee's conclusions, detailing existing and ongoing initiatives to address the need for specific skills and leadership in major programmes. These include mandating SROs to undertake the IPA’s Major Projects Leadership Academy, implementing a pivotal role allowance for retention, and introducing the Government Project Delivery Accreditation scheme with a target to accredit 2,000 individuals by March 2025.
HM Treasury
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22
Recommendation
Accepted
Seventy-First Report - Resetting g…
Reset leaders require clear vision, critical skills, and resilience against external pressures.
As with a programme, those leading a reset, such as the SRO, need to have a clear vision shared with stakeholders alongside the skills and experience to critically examine a programme, motivate staff and contractors, and deal with external pressure.75 …
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Government Response
The government states the recommendation is implemented, citing existing initiatives like mandating SROs to the Major Projects Leadership Academy, approving pivotal role allowances for retention, and introducing a Project Delivery Accreditation scheme to develop skills and leadership capability.
HM Treasury
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23
Conclusion
Accepted
Seventy-First Report - Resetting g…
Effective programme resets require understanding root causes of issues, not just addressing symptoms.
As a reset is a fundamental or substantial change to what a programme will achieve, or how it is delivered, it cannot be managed through routine change control procedures.82 We heard from the SRO for Ajax that when undertaking resets, …
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Government Response
The government agrees with a target implementation date of June 2024. HM Treasury and IPA will develop guidance to define programme resets, clarify roles, and outline the reset management process, including reviewing and updating existing guidance on Treasury approval and assurance processes.
HM Treasury
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24
Recommendation
Accepted
Seventy-First Report - Resetting g…
Programme resets introduce new risks requiring a fundamental reassessment of the risk profile.
In focusing on the underlying issues, and as a reset significantly changes what or how a programme delivers, it introduces new risks and opportunities that need to be identified and managed.85 The SRO for Ajax told us how the 2018 …
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Government Response
The government agrees and states the recommendation is implemented. The IPA will develop guidance on effectively managing the reset process and new risks, and will explore how to better support departments in managing these risks through existing assurance mechanisms.
HM Treasury
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25
Conclusion
Accepted
Seventy-First Report - Resetting g…
Programme resets necessitate re-evaluating commercial arrangements and fostering effective supplier relationships.
The risk profile of a programme may shift with changes to the commercial approach or how this is managed during a reset. For a reset, the government body will need to consider what existing arrangements with delivery partners mean for …
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Government Response
The government agrees with the committee's conclusions, stating that the IPA will develop guidance on effectively managing the reset process to address new risks, particularly those related to commercial arrangements with suppliers. The IPA will also consider how to better support departments in managing these risks through existing assurance mechanisms.
HM Treasury
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