Update on the rollout of smart meters

Public Accounts Committee Closed Inquiry
Opened: 17 May 2023 Closed: 14 Feb 2024 Parliament page
Energy suppliers are legally obliged to meet bespoke annual individual minimum smart meter installation targets for domestic and small business customers in Great Britain in the period from 1 January 2022 to 31 December 2025. At the end of December 2022, 55% of all meters were smart, meaning they can … Read more
5 Recommendations
20 Conclusions
1 Report
1 Oral session
2 Letters
1 Event
Oral evidence sessions 1 session
Update on the rollout of smart meters
Anne Pardoe · Citizens Advice Clive Maxwell · Department for Energy Security and Net Zero Daisy Cross · Energy UK Daron Walker · Department for Energy Security and Net Zero Marcus Shepheard · Climate Change Committee Neil Kenward · Ofgem
Recommendations & Conclusions
1 result
5 Recommendation Rejected
Seventy-Second Report - Update on …
Ensure suppliers prioritise replacing faulty smart meters and deploy future-proofed technology.
Too many smart meters are not fully functioning and millions more will be impacted when the 2G and 3G mobile communication networks close. In March 2023, around 3 million (9%) of smart meters were not working properly in total. Of … Read more
Government Response
The government rejects the recommendation to exclude 2G or 3G connectivity from new installations, stating it would pause the rollout, increase costs, and reduce benefits while 4G technology is still under development.
HM Treasury
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Government Response AI assessment · 25 of 5 classified

Total 5 recs + 20 conclusions
Correspondence 2 letters
11 Jul 2023 Correspondence from Daisy Cross, Head of Future, Retail Markets, Energy UK, re Follow-up from PAC Committee session on ‘The rollout of smart meters’, dated 6 July 2023
Parliament page
10 Jul 2023 Correspondence from Dan Brooke, CEO, Smart Energy GB, re Update on the rollout of smart meters, dated 30 June 2023
Parliament page