Improving Broadband
Public Accounts Committee
Closed
Inquiry
In 2010, the government announced its aim for the UK to have the “best superfast broadband network in Europe”, and set up the Superfast Programme to subsidise broadband roll out to areas where it is not commercially viable for providers to reach. In a report published in mid-October, the NAO …
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5
Recommendations
17
Conclusions
1
Report
1
Oral session
1
Letter
1
Event
Activity timeline 4 events
29 Nov
2021
2021
26 Mar
2021
2021
8 Jan
2021
2021
Report published
9 Nov
2020
2020
Oral evidence
Oral evidence sessions 1 session
9 Nov 2020
View on parliament.uk
Improving broadband
Raj Kalia · Department for Digital, Culture, Media and Sport
Sarah Healey · Department for Digital, Culture, Media and Sport
Susannah Storey · Department for Culture, Media and Sport
Reports 1 report · click to expand
| Title | HC No. | Published | Items | Response |
|---|---|---|---|---|
| Thirty-fifth Report - Improving Broadband | HC 688 | 8 Jan 2021 | 22 | Responded |
Recommendations & Conclusions
16 results
2
Recommendation
Accepted
Thirty-fifth Report - Improving Br…
The Department has failed to make meaningful progress to tackle the barriers faced by operators...
The Department has failed to make meaningful progress to tackle the barriers faced by operators in maximising gigabit connectivity by 2025. At the time we took evidence in early November, the Department expected that state aid rules would be a …
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Government Response
The government agrees and details actions already taken through its Barrier Busting Taskforce, including new legislation, consultations, and Department for Transport reforms for access and street works. It commits to publishing an update on this work shortly and continuing to address identified risks.
HM Treasury
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3
Recommendation
Accepted
Thirty-fifth Report - Improving Br…
The Department is not clear how, in a centralised procurement model, it will retain the...
The Department is not clear how, in a centralised procurement model, it will retain the people, skills and knowledge in local authorities that were critical to success in the superfast programme. The Department recognises that although it now intends to …
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Government Response
The government agrees with the recommendation and commits to supporting local authorities through a Barrier Busting Task Force, close collaboration with the LGA, meetings with officials, and by assigning dedicated regional field team resources.
HM Treasury
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4
Recommendation
Accepted
Thirty-fifth Report - Improving Br…
he Department has been unable to show how it has learnt lessons from the superfast...
he Department has been unable to show how it has learnt lessons from the superfast programme into the detailed design of the gigabit programme. The Department’s objectives for its superfast programme were unspecific and delivery of the 95% broadband coverage …
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Government Response
The government agrees and outlines how it is incorporating lessons by committing funding to high-need areas, publishing a detailed targeting approach, and regularly reporting progress. It also cites independent evaluations and stakeholder consultations informing the UK Gigabit Programme design, including improvements like automated build plan sharing and extended clawback periods in contracts.
HM Treasury
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5
Recommendation
Accepted
Thirty-fifth Report - Improving Br…
he Department is yet again failing to prioritise consumers in rural areas.
he Department is yet again failing to prioritise consumers in rural areas. The Department says that it intends to take an ‘outside-in’ approach to the roll-out of gigabit capable broadband, focussing on those areas that currently do not have access …
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Government Response
The government 'agrees' and states the recommendation is 'implemented', outlining how it uses Ofcom data and collects future build plans to identify premises and ensure data reliability. It detailed ongoing delivery through existing programmes and the Gigabit Broadband Voucher Scheme, with further procurements planned.
HM Treasury
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6
Recommendation
Accepted
Thirty-fifth Report - Improving Br…
The Department cannot provide certainty to consumers that they will have a choice of internet...
The Department cannot provide certainty to consumers that they will have a choice of internet provider or be protected from overcharging should they become tied to the sole supplier in an area. The Department wants to encourage greater competition in …
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Government Response
The government agrees to implement annual wholesale access price benchmarking within contracts, evaluate Retail Service Provider quality in bids, and work with Ofcom and industry to increase network competition and facilitate standardisation to protect consumers from overcharging and ensure choice.
HM Treasury
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8
Conclusion
Accepted
Thirty-fifth Report - Improving Br…
The National Audit Office’s report called for the Department to present a detailed plan and...
The National Audit Office’s report called for the Department to present a detailed plan and schedule identifying how it will meet the timeline.16 But when we pressed for a broad timetable or indicative dates for the essential steps towards achieving …
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Government Response
The government agrees with the committee, confirming £1.2 billion for gigabit broadband rollout, and committing to announce first procurement locations, publish quarterly updates on the procurement pipeline, and submit a Programme Business Case for approval in Summer 2021.
HM Treasury
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11
Conclusion
Accepted
Thirty-fifth Report - Improving Br…
We asked about progress towards resolving the barriers which industry has repeatedly said need to...
We asked about progress towards resolving the barriers which industry has repeatedly said need to be addressed if it is to progress the commercial roll-out to reach 80% of UK premises by 2025. The Department said that it is working …
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Government Response
The government details existing legislative and policy actions taken by its Barrier Busting Taskforce, including new legislation for property access, consultations on new build broadband, and reforms to street works processes. It commits to publishing an update on its barrier busting work shortly and continuing to address key issues.
HM Treasury
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12
Conclusion
Accepted
Thirty-fifth Report - Improving Br…
The National Audit Office report stated that the requirement to remove equipment supplied by high...
The National Audit Office report stated that the requirement to remove equipment supplied by high risk vendors from telecoms networks puts the schedule at risk.29 The Department conceded that this might cause a delay to the future programme and that …
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Government Response
The government is conducting a technical consultation with network operators on the use of Huawei equipment, which is nearing completion, and the Secretary of State will announce the outcome in due course to address the impact on the programme schedule.
HM Treasury
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13
Conclusion
Accepted
Thirty-fifth Report - Improving Br…
The National Audit Office report sets out how the Department intends to adopt a centralised...
The National Audit Office report sets out how the Department intends to adopt a centralised procurement for its gigabit programme, even though it considered the partnership approach that it used under the Superfast Programme to have been very successful. The …
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Government Response
The government agrees with the committee and commits to actions by Spring 2021 to ensure continued local authority involvement despite centralised procurement. This includes advice from the Barrier Busting Task Force, working with the Local Government Association to define roles for the UK Gigabit programme, meeting with existing LA partners, and providing regional field teams with named contacts for each local authority.
HM Treasury
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15
Conclusion
Accepted
Thirty-fifth Report - Improving Br…
The National Audit Office’s report said that it had been difficult to assess the Superfast...
The National Audit Office’s report said that it had been difficult to assess the Superfast Programme’s performance because it lacked programme-specific measures against which to judge success. It explained that the Department’s coverage targets, for example, to reach 95% of …
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Government Response
The government agrees with the committee's observation, commits to regularly publishing progress against the UK Gigabit Programme's milestones to improve performance assessment, and details other actions taken to address areas of greatest need, learn from evaluations, and improve program design and clawback mechanisms.
HM Treasury
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16
Conclusion
Accepted
Thirty-fifth Report - Improving Br…
The Department told us that it wanted to have very clear objectives and to be...
The Department told us that it wanted to have very clear objectives and to be clear about the benefits for the subsidised part of its gigabit programme but could offer no further detail on how it intends to design and …
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Government Response
The government agrees with the committee’s point and commits to publishing progress against the UK Gigabit Programme’s milestones regularly, using lessons from previous evaluations to inform the new programme's design.
HM Treasury
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17
Conclusion
Accepted
Thirty-fifth Report - Improving Br…
The National Audit Office report noted that the Department estimates £0.9 billion of funding will...
The National Audit Office report noted that the Department estimates £0.9 billion of funding will be returned by suppliers where capital expenditure was lower than expected or actual take-up of superfast broadband is higher than expected.45 The Department told us …
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Government Response
The government acknowledges the observations about returned funding by detailing improvements to the Superfast Broadband Programme, including centralising supplier build plans, extending the clawback period to 15 years, and incorporating a one-off recovery to bring forward future clawback value.
HM Treasury
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18
Conclusion
Accepted
Thirty-fifth Report - Improving Br…
The Future Telecoms Infrastructure Review sets out government’s intention to take an ‘outside-in’ approach to...
The Future Telecoms Infrastructure Review sets out government’s intention to take an ‘outside-in’ approach to rolling out gigabit-capable broadband, where areas that are currently unable to access superfast speeds are prioritised so they are not left further behind.48 The Department …
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Government Response
The government details its plan to implement an 'outside-in' approach by collecting and updating robust data from Ofcom and operators, conducting public reviews for each project, and has published the first review for Cumbria.
HM Treasury
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19
Conclusion
Accepted
Thirty-fifth Report - Improving Br…
The National Audit Office’s report describes how the Superfast Programme was able to leave the...
The National Audit Office’s report describes how the Superfast Programme was able to leave the very hardest to reach premises until last when, in a bid to meet its timeline, the Department prioritised maximising the number of premises reached over …
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Government Response
The government reaffirms its commitment to an 'outside-in' approach by detailing plans for targeting premises without superfast broadband through new procurements, comprehensive data collection, and formal public reviews for each project.
HM Treasury
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21
Conclusion
Accepted
Thirty-fifth Report - Improving Br…
The National Audit Office was concerned that greater competition in the broadband infrastructure market would...
The National Audit Office was concerned that greater competition in the broadband infrastructure market would not necessarily lead to a greater choice of internet providers for consumers. In its report, it explained that in areas that needed subsidy, smaller alternative …
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Government Response
The government agrees with the committee's concern and commits to specific actions by Spring 2021, including annual wholesale access price benchmarking in contracts, evaluating retail service provider quality in bids, working with Ofcom to increase network competition, and facilitating industry efforts to standardise and aggregate wholesale networks.
HM Treasury
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22
Conclusion
Accepted
Thirty-fifth Report - Improving Br…
We asked the Department how it intended to protect consumers in areas with a single...
We asked the Department how it intended to protect consumers in areas with a single dominant supplier from being charged a lot more without proper competition. The Department told us that its contracts had price control provisions to ensure that …
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Government Response
The government provides details on how it will protect consumers, including annual wholesale access price benchmarking within contracts, evaluating Retail Service Provider quality in bids, and working with Ofcom and industry to increase competition and facilitate network standardisation to ensure choice and fair pricing.
HM Treasury
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Correspondence 1 letter
29 Nov 2021
Correspondence from Sarah Healey, Permanent Secretary, Department for Digital, Culture, Media and Sport, re Improving Broadband, dated 23 November 2021
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