Initial lessons from the government’s response to the COVID-19 pandemic

Public Accounts Committee Closed Inquiry
Opened: 30 Apr 2021 Closed: 16 Nov 2021 Parliament page
By the end of March 2021, the NAO will have published 17 reports on the government’s response to COVID-19, and the Committee has conducted inquiries on almost all of them. Continuing on from our session on the NAO’s Covid cost tracker, the Committee will examine the key themes that have … Read more
21 Recommendations
6 Conclusions
1 Report
1 Oral session
7 Letters
1 Event
Activity timeline 10 events
Oral evidence sessions 1 session
Initial lessons from the government’s response to the COVID-19 pandemic
Alex Chisholm · Cabinet Office James Bowler CB · HM Treasury Simon Case · Cabinet Office Sir Chris Wormald · Department of Health and Social Care Sir Tom Scholar · HM Treasury
Recommendations & Conclusions
5 results
5 Recommendation Not Addressed
Thirteenth Report - Initial lesson…
Government has yet to improve its approach to managing risk or set out which trade-offs...
Government has yet to improve its approach to managing risk or set out which trade-offs it intends to make in future emergencies. The pandemic has highlighted the importance of carrying out robust risk planning and being clear about risk appetite … Read more
Government Response
The government's response is completely unrelated to the recommendation, discussing BBC audience decline and strategies rather than the implementation of a risk management profession.
HM Treasury
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1 Conclusion Not Addressed
Thirteenth Report - Initial lesson…
On the basis of a Report by the Comptroller and Auditor General, we took evidence...
On the basis of a Report by the Comptroller and Auditor General, we took evidence from the Cabinet Office, the Department of Health & Social Care (the Department) and HM Treasury on initial lessons from the government’s response to the … Read more
Government Response
The government's response provides an overall introduction to its response to the Committee's report, outlining the context of the COVID-19 pandemic and the government's actions, rather than specifically addressing this introductory conclusion about the committee's evidence session.
HM Treasury
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15 Conclusion
Thirteenth Report - Initial lesson…
The NAO found that the pandemic had disproportionately impacted specific groups of people.
The NAO found that the pandemic had disproportionately impacted specific groups of people. For example, disrupted schooling is likely to have longer-term adverse effects on children from disadvantaged backgrounds. The Education Endowment Foundation predicted that schools closures in the 2019/20 … Read more
HM Treasury
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19 Conclusion
Thirteenth Report - Initial lesson…
Our previous work has shown a mixed picture in terms of the views of end...
Our previous work has shown a mixed picture in terms of the views of end users regarding the satisfaction and success of programmes introduced in response to the pandemic. Gathering feedback from end users and frontline workers is vital for … Read more
HM Treasury
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25 Conclusion
Thirteenth Report - Initial lesson…
Our recent report on fraud and error highlighted that the taxpayer is expected to lose...
Our recent report on fraud and error highlighted that the taxpayer is expected to lose billions of pounds from the increased risk of fraud and error in the government’s COVID-19 schemes. It found that the cost of fraud and error … Read more
HM Treasury
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Government Response AI assessment · 24 of 21 classified

Total 21 recs + 6 conclusions
Correspondence 7 letters
23 Nov 2021 Correspondence Catherine Little, Director General, Public Spending Head of Government Finance Function, re The Boardman Review, dated 15 November 2021
Parliament page
16 Nov 2021 Correspondence from Joanna Davinson, Executive Director, Central Digital and Data Office and Jennifer Rowland, Deputy Director, Efficiency and Cabinet Office HM Treasury, re in relation to recommendation 2 of the Thirteenth Report of the 2021-22 Session of the Public Accounts Committee, on ‘Initial Lessons from the Government’s Response to the COVID-19 Pandemic, dated 4 November 2021
Parliament page
16 Nov 2021 Correspondence from Sir Chris Wormald KCB, Permanent Secretary, Department of Health and Social Care, re an update on the Thirteenth Report of Session 2021-22, Initial Lessons, dated 2 November 2021
Parliament page
16 Nov 2021 Correspondence from Simon Baugh, Chief Executive, Government Communication, re in relation to recommendation 4 of the Thirteenth Report of the 2021-22 Session of the Public Accounts Committee, on ‘Initial Lessons from the Government’s Response to the COVID-19 Pandemic’, dated 29 October 2021
Parliament page
16 Nov 2021 Correspondence from Joanna Davinson, Executive Director, Central Digital and Data Office, re in relation to recommendation 2 of the Thirteenth Report of the 2021-22 Session of the Public Accounts Committee, on ‘Initial Lessons from the Government’s Response to the COVID-19 Pandemic, 28 October 2021
Parliament page
2 Jul 2021 Correspondence from the Cabinet Office, dated 24 June 2021 regarding the publication of Government contracts
Parliament page
30 Jun 2021 Correspondence from Sir Chris Wormald KCB, Permanent Secretary, Department of Health and Social Care, re PAC hearing – Initial lessons learnt, dated 22 June 2021
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