Leaseholders in blocks with dangerous cladding have had their properties valued nil, making it impossible for them to sell or remortgage. This issue was raised with us many times in written evidence from across the sector and confidentially from residents.54 It is unacceptable that leaseholders are in effect ‘mortgage prisoners’, through no fault of their own. The Department told us that lenders and surveyors have been more diligent in considering mortgage valuations, because of the risks identified since the Grenfell tragedy.55 The introduction of the External Wall Fire Review process in December 2019 was brought in to sort this issue. It was designed to provide assurances to lenders that the cladding system is safe or is in need of remediation, which should allow for an informed lending decision. Identifying what work is required, when it will be carried out and how it will be funded should be considered in the valuation process, and certified by a professional with an EWS1 form.56