The Department’s focus, in what it told us, was on the best-performing local transport authorities around the country. This was at odds with experience in our constituencies, sometimes even in neighbouring counties.54 We questioned why there was such disparity in bus service performance in areas with otherwise similar characteristics. The Department could describe what happened in successful areas but could not provide insightful analysis across the country on what factors enabled good performance.55 The Department acknowledged that it needs to get better at enabling local transport authorities and operators to share best practice.56 Ensuring accessibility