1.1 The government agrees with the Committee’s recommendation. Recommendation implemented 1.2 The Department for Work and Pensions (the department) takes very seriously its responsibilities with regard to ensuring claimants have the right support from work coaches and the government agrees with the Committee’s recommendation. 1.3 The department wrote to the Committee on 30 June, following the session on 15 May, setting out the revised approach to determining resourcing levels and priorities. As that letter set out, this new approach involves making certain elements of the local flexibility framework permanent. 1.4 The letter also set out the evidence on which the decision to implement these changes was made. As requested by the Committee in their subsequent letter of 10 July, the department has provided more detail in its letter of 9 September 2025 on the evidence related to these changes alongside this Treasury minute and therefore considers this recommendation to have been implemented.