Katy Roberts
PFD Report
Partially Responded
Ref: 2018-0136
Coroner's Concerns (AI summary)
There was a failure to communicate the Care Plan and changes to it in writing, as well as to provide a clear route or opportunity to challenge these changes.
View full coroner's concerns
1) Failure to communicate in writing a Care Plan and changes to it (2)Failure to_provide a clear route _or opportunity to challenge or appeal these changes the Katy the Katy these to the Care Plan; (3) Failure to expressly communicate in writing all routes by which, to raise concerns and seek help on a non-emergency or emergency basis.
Responses
Action Planned
The trust will implement a Community Care Plan for CAMHS clients, to be completed with the young person and family, and develop an implementation plan for its introduction across community teams. They will also survey service users to ensure guidance on seeking help is available. (AI summary)
The trust will implement a Community Care Plan for CAMHS clients, to be completed with the young person and family, and develop an implementation plan for its introduction across community teams. They will also survey service users to ensure guidance on seeking help is available. (AI summary)
View full response
Dear writing
requirement in their monthly Performance Meetings and progress will be reviewed at the CAMHS Directorate Operational Governance meeting each Quarter: 2 Young Person's Engagement A striking element of the Coroner's finding was the extent to which, whilst there had evidently been good communications between professionals involved in Katy'$s care, there were opportunities missed to hear Katy's thoughts and views CAMHS community practitioners will ensure that the Community Care Plan proposed is reviewed by the Young Person and their family and then either agreed, or changed, within working weeks The number of Community Care Plans changed, following challenge or appeal will be audited and performance considered by CAMHS Directorate Operational Governance meeting each Quarter.
3. Guidance to Young People, their Parents Carers All CAMHS community services provide clear written guidance to Young People their families and other agencies on how to seek help from CAMHS and other services_ We will remind all staff to make this information available routinely and will conduct a survey with service user, carers and parents in January 2019 to assure the CAMHS Directorate operational management teams that the information is being made available_ Southwark now has an Emergency and Developing Crisis Protocol, which has been widely shared with GPs, schools counsellors, Young People and their families; copy is attached_
requirement in their monthly Performance Meetings and progress will be reviewed at the CAMHS Directorate Operational Governance meeting each Quarter: 2 Young Person's Engagement A striking element of the Coroner's finding was the extent to which, whilst there had evidently been good communications between professionals involved in Katy'$s care, there were opportunities missed to hear Katy's thoughts and views CAMHS community practitioners will ensure that the Community Care Plan proposed is reviewed by the Young Person and their family and then either agreed, or changed, within working weeks The number of Community Care Plans changed, following challenge or appeal will be audited and performance considered by CAMHS Directorate Operational Governance meeting each Quarter.
3. Guidance to Young People, their Parents Carers All CAMHS community services provide clear written guidance to Young People their families and other agencies on how to seek help from CAMHS and other services_ We will remind all staff to make this information available routinely and will conduct a survey with service user, carers and parents in January 2019 to assure the CAMHS Directorate operational management teams that the information is being made available_ Southwark now has an Emergency and Developing Crisis Protocol, which has been widely shared with GPs, schools counsellors, Young People and their families; copy is attached_
Sent To
- South London & Maudsley NHS Trust
Response Status
Linked responses
1 of 3
56-Day Deadline
26 Aug 2018
About PFD responses
Organisations named in PFD reports must respond within 56 days explaining what actions they are taking.
Source: Courts and Tribunals Judiciary
Report Sections
Investigation and Inquest
On 11/10/2017 an investigation was opened into the death of Katy Roberts aged 16. The investigation concluded at the end of the inquest on 12/04/2018. The conclusion of the inquest was suicide.
Circumstances of the Death
Several years before her death; was diagnosed with Asperger's Syndrome, PTSD with a history of Anxiety, Depression and an eating disorder and was under the care of Child and Adolescent Mental Health Service (CAMHS) at SLAM at the time of her death In around May 2017 , the care plan that had been formulated and notified to Katy in writing was significantly altered. Although this change was communicated orally to and her family, it was not confirmed in writing and little, if any opportunity was provided to appeal this decision to alter Katy's care plan , despite the family's increasing concerns over its appropriateness for Katy. Consequently, at the time of her death Katy was under care plan believed by the family to be unsuitable for her; thereby exacerbating a breakdown of trust on the part of Katy's family in the service provided by CAMHSISLAM and creating a lack of provision for care or advice when a crisis, due to unexpected circumstances arose_
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Data sourced from Courts and Tribunals Judiciary under the Open Government Licence.