London (South)

Coroner Area
Reports: 52 Earliest: Aug 2013 Latest: 11 Dec 2025

58% response rate (below 63% average).

52 results
Francesca Sio
All Responded
2019-0390 15 Nov 2019
Bromley Clinical Commissioning Group Greenbrook Healthcare
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Mixing adult and child patients in urgent care centres creates a significant risk of children quietly deteriorating unnoticed, delaying crucial assessment and appropriate referral.
Noted (AI summary) NHS Bromley CCG is reviewing options for re-procuring services at Urgent Care Centres and will give due consideration to the coroner's concerns as part of the re-procurement process. Greenbrook Healthcare acknowledges the coroner's concern, but states it is mitigated against in their UCC. They detail measures taken to monitor the waiting room and point to a Serious Incident investigation that raised no concerns.
Yong Hong
Historic (No Identified Response)
2019-0130 5 Apr 2019
Bondcare, Clarendon Care Home Care Quality Commission Croydon County Council +1 more
Care Home Health related deaths Community health care and emergency services related deaths
Concerns summary (AI summary) The observation regime advised by the GP was not implemented, and no interpreter was sought to assist with assessment of his needs. Also, no risk assessment was carried out prior to making the decision to return his call bell.
Catherine Horton
All Responded
2019-0143 15 Jan 2019
Metropolitan Police
Mental Health related deaths
Concerns summary (AI summary) Multiple failures in a missing persons investigation, including incorrect closure due to severe understaffing and high workload in the police missing persons unit.
Action Taken (AI summary) The MPS has updated investigator toolkits on mobile devices, provides safeguarding officers in BCU Operations Rooms, delivers mandatory week-long training to officers posted to MPUs, and increased staffing levels in the South Area MPU.
Julia MacPherson
Partially Responded
2018-0298 27 Sep 2018
Care Quality Commission Department for Health Oxleas NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Failure to review a patient despite severe side effects and family concerns, inadequate mental capacity assessments, poor record-keeping for off-label medication consent, and unread clinical notes, compounded by a lack of statutory consent process for informal patients.
Noted (AI summary) The DHSC acknowledges the lack of a statutory process for recording consent to medication for voluntary mental health patients. They state that the Trust will implement additional safeguards, including pharmacist reviews of medications and capacity assessments, with concerns raised to the responsible clinician and clinical director. The CQC notes the concerns but states some relate to specific circumstances so they are unable to comment, but intends to follow through some areas of concern in more detail during an inspection later in the year.
Doris McCarthy
Historic (No Identified Response)
2018-0222 9 Jul 2018
Baycroft Care Homes Senior Villages
Care Home Health related deaths
Concerns summary (AI summary) Concerns persist about sensor system outages failing to alert staff to falls and inadequate safeguards for residents prone to sliding in chairs.
Rosalind Flett
Historic (No Identified Response)
2018-0160 24 May 2018
Department of Health and Social Care
Mental Health related deaths
Concerns summary (AI summary) Ambiguity in the Trust's search policy created a gap between "advanced" and "intimate" searches, preventing staff from conducting thorough searches and potentially missing concealed items.
Ellie Butler
Historic (No Identified Response)
2018-0421 10 Apr 2018
Cafcass Department for Housing, Communities and… London Borough of Sutton +4 more
Child Death (from 2015)
Concerns summary (AI summary) No specific concerns were detailed in the provided text, only a reference to appended concerns.
Jeremiah Obaka
Historic (No Identified Response)
2017-0292 12 Oct 2017
London Borough of Sutton
Community health care and emergency services related deaths
Concerns summary (AI summary) Lack of a consistent, agreed policy between the local authority and care agency regarding actions when service users do not respond or cannot be found.
Olaseni Lewis
All Responded
2017-0205 28 Jun 2017
Metropolitan Police South London and Maudsley NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths Police related deaths
Concerns summary (AI summary) Police training on restraint techniques and Acute Behavioural Disturbance (ABD) was inadequate and misunderstood, leading to officers misinterpreting risks, especially regarding "prolonged restraint." Additionally, there was a critical lack of clarity and training on inter-agency roles and responsibilities between police and healthcare staff.
Action Planned (AI summary) The Metropolitan Police Service describes updated training for officers regarding restraint techniques, Acute Behavioural Disturbance (ABD), and mental health, including de-escalation techniques and communication skills. It also notes the implementation of a national MOU about when police can be asked to attend mental health settings. The South London and Maudsley NHS Trust outlined actions to address training compliance, including immediate action requests and potential service suspension if training levels fall below minimum safety standards.
Christopher Brennan
Historic (No Identified Response)
2016-0433 5 Dec 2016
Resuscitation Council (UK) South London and Maudsley NHS Trust
Child Death (from 2015) Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) The adolescent psychiatric unit lacked specific policies for managing self-harm risks from items, and emergency equipment did not include laryngoscopes, despite their prior successful use in airway obstructions.
Darren Mindham
Historic (No Identified Response)
2016-wp25374
Advisory Council on the Misuse of Drugs
Alcohol, drug and medication related deaths Suicide (from 2015)
Concerns summary (AI summary) The report identifies that pentobarbital, a drug commonly used in suicides, is not subject to strict controls despite evidence showing that reduced access to means of suicide can decrease suicide rates.
Ratidzai Sangare
Historic (No Identified Response)
2016-0195 18 May 2016
Oxleas NHS Foundation Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Healthcare staff failed to recognize a critical condition requiring immediate resuscitation and delayed alarm response due to assumptions. Agency staff had limited access to telephones for emergencies.
Darren Mindham
All Responded
2016-0170 3 May 2016
Department of Health and Social Care
Suicide (from 2015)
Concerns summary (AI summary) Pentobarbital, a Schedule 3 drug, is frequently used in suicides due to less strict controls; stricter regulation could reduce suicide rates.
Noted (AI summary) The Department of Health states that the classification of Pentobarbital is a matter for the Advisory Council on the Misuse of Drugs (ACMD), not the Department of Health, and advises redirecting the letter. They continually monitor trends in suicide data and take action to reduce access to means of suicide.
Monica Lewis-Hinds
Historic (No Identified Response)
2016-0133 6 Apr 2016
London Ambulance Service
Community health care and emergency services related deaths
Concerns summary (AI summary) The ambulance service's call triage protocol is inadequate as call handlers do not proactively ask about the "type of fit," potentially missing critical information for patient care.
Robert Walker
Historic (No Identified Response)
2016-0494 9 Mar 2016
Tandridge District Council
Road (Highways Safety) related deaths
Concerns summary (AI summary) A road bend lacks adequate deviation markings, a tree trunk near the carriageway edge endangers road users, and a path's slippery surface could cause walkers to fall into the road.
Rio Andrew
All Responded
2016-026 26 Jan 2016
Department of Health and Social Care Lifeskills
Child Death (from 2015) Community health care and emergency services related deaths
Concerns summary (AI summary) The regulation of private medical companies at events is inadequate, creating false security and leaving event medical provision, including "ambulance technicians," largely unregulated, with insufficient checks on mentor suitability for trainees.
Noted (AI summary) The Association of Ambulance Chief Executives (AACE) acknowledges the concerns around private ambulance providers and unregulated 'Ambulance Technicians'. AACE supports the College of Paramedics' efforts to protect the 'Ambulance Technician' title and works with statutory ambulance services to ensure quality assurance when contracting with private providers. The Department of Health is intending to consult later in 2016 on whether permanent companies that provide cover at temporary events should be regulated by the CQC. Officials will review the issues and proposals from Life Skills Medical UK and discuss them with the CQC and Association of Ambulance Chief Executives.
Madhumita Mandal
Historic (No Identified Response)
8 Dec 2015
Croydon Clinical Commissioning Group Croydon Health Services Virgin Care Wandle LLP
Community health care and emergency services related deaths
Concerns summary (AI summary) An emergency department streaming model that relied on untrained receptionists without medical observations led to critical delays in patient assessment by qualified healthcare professionals.
Anne Wilson
Partially Responded
2015-0293 21 Jul 2015
London Ambulance Service Metropolitan Police
Community health care and emergency services related deaths
Concerns summary (AI summary) Changes in police welfare check policy were not communicated to ambulance services, and police staff lacked training on managing mental health requests, leading to critical information not being acted upon or shared with the requesting GP.
Action Planned (AI summary) A Control Services Bulletin will be issued by the end of September 2015 about the MPS welfare checks policy to mitigate the risk of a call to a vulnerable patient closed prior to assessment. Joint meeting governance arrangements are to be reviewed to ensure they are robust.
Colette Hughes
All Responded
2015-0246 30 Jun 2015
Hammerson Plc
Other related deaths
Concerns summary (AI summary) An easily accessible wall, despite meeting regulations, has been the site of multiple deaths and poses a danger, particularly to impaired individuals. Physical modifications may be necessary to prevent future fatalities.
Action Taken (AI summary) Hammerson PLC is making access to the parapet walls of the car park more difficult with 'hostile planting', installing similar planting on lower level walls and installing vehicle stopping barriers along the floor adjacent to the walls. They are also exploring the feasibility of raising the height of the parapet walls.
John Lobo
All Responded
2015-0182 11 May 2015
Exora Medical Limited
Other related deaths
Concerns summary (AI summary) Assessing fitness to travel for direct repatriation requires medical expertise beyond a paramedic, and independent medical assessment should be considered in such cases.
Action Planned (AI summary) Exora Medical will give consideration to obtaining a second and independent medical assessment in situations where facilities are not being provided by an insurance company for repatriation, especially from distant countries.
Roger de Klerk
All Responded
2014-0448 16 Oct 2014
London Borough of Croydon
Road (Highways Safety) related deaths
Concerns summary (AI summary) Poorly designed bicycle lanes and confusing signage at a junction create significant dangers for cyclists due to tramlines, forcing unsafe crossing angles and conflicts with pedestrians.
Action Planned (AI summary) The council will conduct a detailed review of the Addiscombe Road / Cherry Orchard Road junction, engaging TfL's design team to find improvements for cyclists and road safety, including short-term and extensive options, and will discuss Quietway funding with TfL. The council will also review signing and markings at all other sites in Croydon where cyclists cross tram tracks and is researching potential products to fill the gap in tram tracks.
Liam Hardy
Historic (No Identified Response)
2014-0307 2 Jul 2014
South West London and St George’s Menta…
Mental Health related deaths
Concerns summary (AI summary) The electronic patient record system (RiO) failed to summarise critical patient history, preventing a comprehensive assessment and potentially altering care decisions.
Deanne Smith
Partially Responded
2014-0141 31 Mar 2014
Bromley Drug and Alcohol Service United Pharmacy
Alcohol, drug and medication related deaths
Concerns summary (AI summary) The practice of dispensing large quantities of methadone to drug-dependent individuals over public holidays increases the risk of future deaths and needs policy review.
Action Taken (AI summary) United Pharmacy pharmacists are working closely with patients' special workers, having regular meetings with Bromley Drugs and Alcohol services, and will encourage services to use pharmacies open at weekends for medication pick-ups.
Brian Kent
Historic (No Identified Response)
2014-0053 6 Feb 2014
Italian Embassy
Other related deaths
Concerns summary (AI summary) No specific concerns are detailed in the provided text.
Samuel Boon
Historic (No Identified Response)
2014-0046 4 Feb 2014
Department for Education
Alcohol, drug and medication related deaths
Concerns summary (AI summary) The expedition lacked adequate risk assessments, failed to provide sufficient pre-trip information, neglected to formally assess participant fitness, and did not train leaders in managing critical medical conditions, alongside unverified evacuation procedures.