University Hospitals Birmingham NHS Foundation Trust
PFD Addressee
Reports: 34
Earliest: Oct 2013
Latest: 20 Oct 2025
100% 2-year response rate (above 83% average). 56% of classified responses show concrete action taken.
PFD Reports
28 resultsSyeda Fatima
All Responded
2025-0613
Birmingham and Solihull
Child Death
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Significant and systemic cultural tensions, including hierarchy and bullying, between midwifery and obstetric staff contributed to critical delays in patient care and decision-making.
Action Taken
(AI summary)
The Trust acknowledges cultural and systemic concerns in maternity services, stating significant improvements have already been made. They have also outlined an action plan with key initiatives to be undertaken, including daily multidisciplinary huddles, enhanced leadership training, simulation, and structured senior leader walkarounds.
John Rust
All Responded
2025-0524
20 Oct 2025
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Mandatory training for automated CSF drainage systems is not adequately enforced, with many staff untrained. There's no sustainable plan to ensure all current and future clinical staff receive essential training on critical equipment.
Noted
(AI summary)
Response from Deputy CEO and Chief Medical Officer, University Hospitals Birmingham NHS Foundation Trust, with no specific actions mentioned.
William Roath
All Responded
2025-0518
14 Oct 2025
Worcestershire
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A doctor's failure to advise "Nil by Mouth" and delay a SALT referral led to continued oral feeding, worsening aspiration pneumonia. Specific actions for doctors to prevent recurrence are still outstanding.
Action Taken
(AI summary)
UHB has delivered communication in the form of a Patient Safety Notice to all patient-facing staff to improve communications on SALT referrals. They have also taken steps to improve the comprehensive training of doctors in relation to recognising and acting upon swallowing problems and to strengthen the wider clinical governance framework around safe swallowing.
Robert Simpson
All Responded
2025-0423
12 Aug 2025
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A patient was discharged with incorrect medication and missed critical antibiotic doses due to stock issues and poor communication, highlighting systemic failures in medication management and escalation.
Action Taken
(AI summary)
The Trust has taken immediate actions including monitoring practice, sharing learning, and developing a comprehensive medicines management education and training refresher for nurses, and is monitoring compliance against standards weekly until improvement.
Mark Villers
All Responded
2025-0269
3 Jun 2025
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Insufficient radiologists led to a critical abnormality (aortic dissection) being missed on a CT scan, with current staffing levels still below guidelines, posing a risk of future deaths.
Noted
(AI summary)
The DHSC acknowledges concerns about insufficient radiologists at Good Hope Hospital and refers to the responsibility of individual NHS Trusts to determine staffing levels and the upcoming 10 Year Workforce Plan, deferring to the Trust for specific responses. The Trust reconfigured out-of-hours radiology reporting, separating ED and inpatient reporting across hospital sites starting September 1, 2024, and delivered an educational session around aortic dissection, though they maintain that the abnormality was very subtle and difficult to identify.
Tina Doig
All Responded
2025-0230
16 May 2025
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The haematology department is severely understaffed and over capacity, leading to insufficient time for comprehensive patient reviews and increasing the risk of future deaths.
Noted
(AI summary)
The Trust will appoint a consultant haematologist with oversight over the stem cell lab and investigations and work up of patients, and are entering discussions with NHSBT to create a joint post. They are also identifying funding at UHB by job planning review across the department. The DHSC expects NHS Trusts to review their staffing levels and notes existing regulations regarding staffing. They also note that they expect a response from the named Trust and Integrated Care Service.
Iris Carter
All Responded
2025-0191
16 Apr 2025
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A severe pressure sore developed before hospital discharge but was not properly inspected or adequately documented, indicating potential failures in skin assessment or record-keeping.
Action Taken
(AI summary)
University Hospitals Birmingham NHS Foundation Trust has implemented several changes, including daily safety huddles, nurse-in-charge safety checks, and senior sister spot checks. They have also improved the Radar system for identifying trust-acquired pressure ulcers and are exploring electronic data transfer.
Rachael Ryan
All Responded
2024-0632
15 Nov 2024
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The absence of a clear protocol for deep tissue biopsy and failure to hold a multi-disciplinary meeting led to significant delays in diagnosis and appropriate antibiotic treatment.
Action Taken
(AI summary)
The Trust has increased consultant geriatrician presence, clarified the pathway for Interventional Radiology referrals, and will reiterate the Infection Service's role in complex pressure ulcer reviews. Supplementary guidance on pressure ulcer treatment, including biopsy requests and contact information, is being written with a draft expected by February 2025 and will be launched via a Lesson of the Month safety notice.
Phyllis Tromans
All Responded
2024-0591
1 Nov 2024
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A high-risk patient suffered from inadequate pressure area care, including missed repositioning and an incomplete wound care plan. The subsequent investigation failed to identify the root causes of these critical care gaps.
Action Taken
(AI summary)
The Trust has implemented a project to reduce pressure ulcers in the ED, including targeted training for ED staff. They have also revised the investigation process to include individual statements and improved learning dissemination.
Robert Taylor
All Responded
2024-0567
22 Oct 2024
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Critical enhanced nursing observations were not implemented despite identified need, and the subsequent investigation inadequately addressed this failure or actions to prevent recurrence.
Action Taken
(AI summary)
The Lead Nurse for falls has worked with the legal service team to revise the templates used for the nursing witness statement. The Legal Services Team will ensure that specialist nurse leads for the Trust are involved from the start of a Coronial investigation or inquest process and that staff are fully prepared to attend an inquest. In addition, a series of training for ward managers and nursing staff is being rolled out commencing early next year across all hospital sites.
Joan Knight
All Responded
2024-0566
22 Oct 2024
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The mortality review was flawed, containing contradictory findings on avoidability, indicating a systemic failure in learning from deaths and raising risks for future patients.
Action Taken
(AI summary)
The trust has disabled multiple methodology coding fields in its Dendrite software, requested specialties use Learning from Deaths Team recommended coding scores, and identified specialties using Dendrite software. It plans to pilot a new M&M recording platform, roll it out across the Trust, publish updated M&M standards, and introduce a Trust Mortality Committee.
Alan Fallows
All Responded
2024-0458
19 Aug 2024
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Datix reports were not completed timely, subjected to automated approval, and used templates, leading to incomplete information and missed opportunities to investigate patient safety incidents effectively.
Action Taken
(AI summary)
UHB updated training provided by the falls team to reinforce reporting requirements following a fall and updated the Datix system so governance lead within the patient safety team is named as final approver.
Peter Fanning
All Responded
2024-0249
7 May 2024
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Insufficient radiology slots for feeding tube replacements caused week-long delays and suboptimal nutrition for complex patients. There was also a lack of clear procedures for maintaining nutrition during these delays.
Action Taken
(AI summary)
The Trust has increased interventional radiology capacity from one to four lists per week across its sites and increased the number of consultants able to provide this service to three. Temporary funding has also been provided to increase IR capacity on the Heartlands site.
Tracey Farndon
All Responded
2024-0186
5 Apr 2024
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
An overwhelmed emergency department with insufficient staff, coupled with staff's failure to recognize sepsis symptoms and critical low blood pressure, compromised patient safety.
Action Taken
(AI summary)
The Department notes actions taken by University Hospitals Birmingham NHS Foundation Trust including further clinical skills training for nursing staff, educational updates to increase sepsis awareness, feedback to staff involved in the patient's care, and reviews of procedures. The Department also mentions national initiatives regarding sepsis research and awareness. In response to concerns about ED crowding and staffing, the Trust is implementing whole-system interventions, including daily safety huddles and flow-navigation matrons. Following concerns about blood pressure monitoring, the Trust commenced manual blood pressure training for ED staff in March 2024 and created a Moodle educational package for all staff.
Dorota Kuklinska
All Responded
2024-0027
18 Jan 2024
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Clear guidelines are needed to ensure acute trusts refer patients with strong clinical signs of a brain bleed for specialist neurosurgical advice, as clinicians were unaware of existing protocols.
Action Planned
(AI summary)
University Hospitals Birmingham NHS Foundation Trust will circulate a letter to all emergency departments in their catchment area to re-iterate the established pathway/guidance and to highlight that, if there are concerns with particular cases, their on-call team can be contacted for advice. The Trust has also shared its internal guideline for managing SAH with SWBH to assist in review of their own guidelines. Sandwell and West Birmingham NHS Trust has committed to aligning its internal guidance with UHB by updating its clinical guidance for the management of subarachnoid haemorrhage to include a requirement to seek a neurology opinion for those patients who either refuse or have an inconclusive lumbar puncture result. As an interim measure, the sad case of Mrs Kuklinska has been anonymised and used as a learning session with medical staff.
Sinon Masha
All Responded
2023-0228
30 Jun 2023
Birmingham and Solihull
Child Death
Concerns summary (AI summary)
The hospital's multiprofessional appointment system for high-risk home births is not functioning as per guidance, resulting in fragmented communication and depriving patients of crucial collective professional perspectives, risking lives.
Action Taken
(AI summary)
The Trust has appointed two consultant midwives, implemented a bi-weekly MDT meeting, established an audit process for high-risk home births, and plans to review the Birth Choices Guidelines and home birth guidance by 31 October 2023.
Hilary Thomas
All Responded
2023-0216
28 Jun 2023
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Overwhelmed hospital resources led to delayed test results, critical national guidance for consultant review of high-risk patients was not followed, and staff lacked awareness regarding CT scan requirements.
Noted
(AI summary)
The Trust will display laminated posters of joint guidance in acute surgical areas, publish and disseminate a new trust policy, update the online requesting system, engage with the West Midlands Postgraduate School of Surgery to inform trainees, and report the incident to CORESS, with completion expected by 31st October 2023. The Department of Health and Social Care acknowledges the concerns about capacity at Birmingham Heartlands Hospital and outlines national plans to improve A&E waiting times, increase hospital capacity, and support timely discharge from hospital, but doesn't detail specific actions beyond those already in place.
Norma Bruton
All Responded
2023-0165
19 May 2023
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The hospital's falls risk assessment form inadequately prompts staff to consider or document the presence and relevance of patient attachments, such as chest drains or IV infusions, in relation to falls risk.
Action Planned
(AI summary)
The Trust will add a drop-down menu to the falls risk assessment to allow staff to record any equipment such as drains, and this will also be recorded in the Patient Handling Assessment Form. This change is expected to be implemented on 15th August 2023.
Leroy Hamilton
All Responded
2023-0013Deceased
11 Jan 2023
Birmingham and Solihull
Other related deaths
Concerns summary (AI summary)
Critical shortages of inpatient mental health beds and PDU spaces leave acutely ill patients without specialist care. Police also failed to correctly classify and risk-assess mentally unwell individuals as high-risk missing persons.
Action Planned
(AI summary)
West Midlands Police have taken multiple steps including updating missing person investigation training, providing a toolkit for staff interactions with missing persons, upgrading the missing persons recording system, and developing training in partnership with Birmingham and Solihull Mental Health Foundation Trust. Birmingham and Solihull ICB, with BSMHFT and UHBFT, are jointly reviewing pathways of care for acutely unwell people requiring mental health support, including the need for increased mental health beds and Psychiatric Decision Unit spaces. A consistent system-wide protocol across urgent care services for mental health patients who go missing will be led by the Mental Health Provider Collaborative. The Department of Health is supporting the NHS to reduce waiting times in A&E by adding beds, speeding up discharge, and increasing transparency. West Midlands Police are setting up a working group with key partner agencies to discuss and design a joint missing person protocol.
Christopher Collinson
All Responded
2021-0361
26 Oct 2021
Birmingham and Solihull
Alcohol, drug and medication related deaths
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A manual patient allocation system risks unassessed patients, and the electronic prescribing system lacks a secondary check, increasing the danger of incorrect medication being administered.
Action Taken
(AI summary)
The Trust has rolled out its in-house electronic system, PICS, to Birmingham Heartland’s Hospital AMU to provide a paper-free electronic patient record. However, they will not be introducing a secondary check for enoxaparin prescribing due to concerns about alert fatigue, arguing existing systems are sufficient.
Leonard Pritchard
All Responded
2021-0207
17 Jun 2021
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The emergency department has an inadequate supply of mobility aids for patient assessments, posing a significant risk, and the procurement process for these essential aids is unmanaged and delayed.
Noted
(AI summary)
NHS England notes that the Trust has responded adequately at a local level and that the matters of concern have been dealt with, and has shared the Regulation 28 Report and both responses with the Regional NHSE/I teams. Immediately following the inquest, the hospital sourced 10 zimmer frames and made them available in the ED; a process for procurement, storage, labeling and auditing of walking frames was fully implemented in early July.
Francis Cooney
All Responded
2020-0154
10 Aug 2020
Birmingham & Solihull
Community health care and emergency services related deaths
Suicide
Concerns summary (AI summary)
Critical medication changes for a patient with cognitive impairment were not communicated to the next of kin, causing confusion. A lack of clear policy and systemic investigation into this communication breakdown risks future harm to vulnerable patients.
Action Planned
(AI summary)
The Trust will reinforce with staff the requirement to record sight of a registered LPA, review the 'Communication with Relatives Procedure', and explore options for implementing electronic flagging of patients lacking capacity.
Geoffrey Duke
All Responded
2019-0256
30 May 2019
Stoke-on-Trent & North Staffordshire
Community health care and emergency services related deaths
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Repeatedly, clinicians failed to consider a pacemaker box change as the source of undiagnosed infections, and no clear referral process existed for patients experiencing post-pacemaker surgery complications, delaying diagnosis.
Noted
(AI summary)
The trust has developed a Cardiac Implantable Electronic Device Lead Infection Microbiology Hospital Guideline to aid in detection and treatment of Subacute Bacterial Endocarditis (SBE) related to cardiac rhythm devices and will link it to existing guidance for Pyrexia of Unknown Origin (PUO). The learning board has been shared and will be further supported at the Trust-wide Quality Summit and in a monthly 'Patient Safety Brief' newsletter. The practice discussed the case and reviewed the patient's medical record, concluding that the diagnosis was difficult to make in primary care due to the unusual nature of the infection and non-specific symptoms. They now recognise this as a possible cause of malaise in similar future scenarios. The Trust is undertaking a programme of education for acute physicians via grand rounds and a 'Lesson of the Month' email to raise awareness of pacemaker related endocarditis. They will also update patient information leaflets to include additional instructions regarding fever and device related endocarditis, aiming to complete this by November 2019.
Ronald Lowe
All Responded
2019-0113
3 Apr 2019
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A hospital's system for ensuring radiographers had read and signed standard operating procedures was not robust, increasing the risk of dangerous practice due to incorrect understanding of duties.
Action Taken
(AI summary)
The Trust conducted a review of outpatient CTPA studies, created a central register for radiographer training across multiple sites, and reviews staff training during annual appraisals.
Ann Swoffer
All Responded
2019-0026
22 Jan 2019
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Hospital practices diverged from national guidelines, junior staff failed to escalate issues during weekends due to senior staff absence, and a lack of integrated protocols across trust sites created inconsistent care standards.
Action Taken
(AI summary)
The Trust found the guidelines are recognized and used at Good Hope Hospital, and a gastroenterology consultant now attends weekend ward rounds. A unified operational structure will be established by May 2019, with alignment of protocols and guidelines across sites as a short-term goal.