Emergency services related deaths
PFD Category
Reports: 252
Areas: 59
Earliest: Jan 2016
Latest: 10 Mar 2026
85% response rate (above 62% average). 56% of classified responses show concrete action taken. Reports rose 21% from 38 (2023) to 46 (2024).
PFD Reports
252 resultsLilian Behrendt
All Responded
2022-0169
Norfolk
Downham Grange Care Home
Concerns summary
The care home exhibited abysmal record-keeping, failing to document patient deterioration or observation results. Issues included insufficient mobile recording devices, lack of staff accountability, and unclear DNACPR status.
Action taken summary
Kingsley Healthcare has removed pre-loaded, emotionally charged words like 'content' from its electronic care management software across all homes. Staff are now required to manually describe resident
Grenville Wait
All Responded
2022-0195
Manchester South
Department of Health and Social Care
Concerns summary
The North West Ambulance Service routinely fails to meet national target response times for category 2 calls, highlighting ongoing issues with service demand and capacity.
Action taken summary
The Department of Health and Social Care is planning significant investment, including an additional £3.3 billion, to improve ambulance response times and urgent care. This involves increasing bed cap