2014
PFD Reports
Reports: 557
Areas: 71
55% response rate (below 63% average).
Toni Skillington
Historic (No Identified Response)
2014-0369
31 Jul 2014
London North (Inner)
London Ambulance Service NHS Trust
Concerns summary (AI summary)
The dispatch system inadequately captured methadone overdoses and patient solitude. Welfare checks were not actioned, resulting in a three-hour delay in paramedic response to an overdose.
Nadine Thurman
Historic (No Identified Response)
2014-0303
31 Jul 2014
Black Country
Dudley and Walsall NHS Mental Health Tr…
Concerns summary (AI summary)
The psychiatric assessment was flawed due to a relative being excluded and the patient being inappropriately prompted about solitary assessment.
Edna Smither
Historic (No Identified Response)
2014-0353
31 Jul 2014
Manchester (South)
Harbour Healthcare
United Care (North) Limited
Concerns summary (AI summary)
Inadequate staff First Aid training, a locked emergency exit, and a lack of calm leadership during an emergency were compounded by significant delays in reporting serious incidents under RIDDOR.
John Shelley
All Responded
2014-0352
31 Jul 2014
Carmarthenshire & Pembrokeshire
Hywel Dda University Health Board
Concerns summary (AI summary)
The inquest revealed unstated circumstances that pose a continued risk of future deaths if action is not taken.
Action Taken
(AI summary)
Since the event, all staff in the residential units have been trained in Basic Life Support. The University Health Board is evaluating options for training healthcare support staff in managing life-threatening conditions.
Antonio Allen
All Responded
2014-0351
31 Jul 2014
Manchester (South)
Central Manchester NHS Foundation Trust
Concerns summary (AI summary)
Midwives were repeatedly uncontactable for an overdue home birth, leading to the delivery being performed by family members before their eventual arrival.
Action Taken
(AI summary)
Following a telephone line failure, women are now given two telephone numbers to call for planned home births. A standard operating procedure is in place to check essential telephone lines are fully functioning.
Monique Whitbread
Historic (No Identified Response)
2014-0368
30 Jul 2014
London North (Inner)
University College Hospital
Concerns summary (AI summary)
A gastric bypass procedure inadvertently led to hernia strangulation and death in a bariatric patient. The surgeon's revised practice of using sleeve gastrectomy for patients with hernias should be nationally disseminated.
Lynn Gormly
Partially Responded
2014-0356
30 Jul 2014
Hammerson Plc
Pelican Partners Ltd
Peterborough City Council
Concerns summary (AI summary)
The Queensgate Car Parks' low walls are ineffective in preventing suicides and pose a risk to pedestrians. Design improvements like higher barriers, as seen in modern car parks, are needed to deter jumps.
Action Taken
(AI summary)
The organisation has installed over 200 automated cameras, including PTZ cameras with motion sensors on the top level of the car park. They have also upgraded the security control room, installed a red wall sensor, worked with the Samaritans, and are playing positive music in the stairwells.
Anne Whitworth
Historic (No Identified Response)
2014-0358
30 Jul 2014
Local Care Direct organisation
Sheridan Teal House
Concerns summary (AI summary)
Incompatible computer systems prevented out-of-hours doctors from accessing GP records, leading to a missed opportunity to escalate urgent treatment.
Christopher Royal
All Responded
2014-0354
30 Jul 2014
Leicester City & South Leicestershire
Baron’s Park Nursing Home
Concerns summary (AI summary)
The nursing home had an unreliable patient observation system, expired First Aid certifications, staff incompetence in CPR, and concerns regarding care quality due to excessively long shifts.
Action Taken
(AI summary)
Following a review of observation policies, the organisation issued a new policy to nursing staff and created a new record sheet for nursing staff. The organisation also developed a more robust training matrix and added a clause to employment contracts about keeping training up-to-date.
Gary Million
Historic (No Identified Response)
2014-0348
29 Jul 2014
County Durham & Darlington
North East Ambulance Trust
Concerns summary (AI summary)
Critical delays occurred in locating a patient due to ambulance service staff lacking training on finding callers with incomplete address information and inadequate communication protocols with BT. Subsequent investigations and revised protocols were also insufficient and poorly implemented.
Hope Evans
Historic (No Identified Response)
2014-0569
28 Jul 2014
Swansea Neath & Port Talbot
Welsh Government
Concerns summary (AI summary)
Critical patient history, including IVF treatment abroad and ESBL E. coli infection, was not effectively transferred between hospitals. This led to inappropriate treatment and a lack of necessary barrier nursing, highlighting failures in inter-hospital documentation.
Frances Andrade
Partially Responded
2014-0347
28 Jul 2014
Surrey
Director of Public Prosecutions
Surrey and Borders Partnership NHS Foun…
Concerns summary (AI summary)
Vulnerable witnesses require clear advice on psychiatric counselling and timely explanations of trial proceedings. Additionally, better measures are needed to secure prescription medication from family members with a history of overdoses.
Action Taken
(AI summary)
The Trust has taken steps to ensure staff interactions with family carers recognise the risk of medication misuse and highlight it as an area to be considered. They have also recommended staff should ensure that when specific risks are identified in a person, this must be followed by comprehensive risk management care plans.
Suzanne Cammell
Partially Responded
2014-0579
28 Jul 2014
Oxfordshire
Thames Valley Police
Gloucestershire Constabulary
Concerns summary (AI summary)
Critical high-risk information about a patient's previous suicide attempt, recorded on police databases, was not effectively communicated between police forces or to frontline officers. This hindered proper risk assessment and the implementation of a Mental Health Act assessment.
Noted
(AI summary)
Thames Valley Police reviewed the communication between their control room and Gloucestershire Police regarding the deceased. They clarified the information that was shared and noted that Gloucestershire Police had previous knowledge of the deceased's mental health issues. They have also put measures in place to address information sharing between the Professional Standards Department and the officer who prepared the report.
Faye Rippon
Historic (No Identified Response)
2014-0349
28 Jul 2014
Exeter & Greater Devon
North Devon District Hospital
Concerns summary (AI summary)
Current protocols for late terminations of pregnancy (21/40 gestation) are inadequate as they lead to live births, causing distress and conflicting with the intent of Abortion Act amendments. Foeticide should be considered before induction at this stage.
Edna Bulmer
Historic (No Identified Response)
2014-0346
25 Jul 2014
West Yorkshire (West)
Dovecote Lodge
Concerns summary (AI summary)
The coroner noted inconsistencies in the documented level of falls risk and that measures to minimise risk were not implemented promptly. It was also unclear whether a system was in place for reviewing risk assessments after further incidents.
Clare Cooper
All Responded
2014-0345
25 Jul 2014
Surrey
East Surrey Clinical Commissioning Group
Eating Disorder Services for Adults
Royal College of Pathologists
+3 more
Concerns summary (AI summary)
The report identifies poor GP documentation, a lack of robust assessment of presenting signs and symptoms, and a lack of routine vital sign monitoring. There were also concerns about the recognition, assessment, and management of electrolyte abnormalities.
Noted
(AI summary)
The Royal College of General Practitioners provides information on its role and remit, and references existing guidance and resources related to the concerns raised regarding referral letters and communication with secondary care. The Trust has revised its referral form to improve the quality of information GPs provide, including asking for more detail and highlighting the need to exclude organic causes of weight loss prior to referral to the Eating Disorders Service. The trust has also shared the concern about hospital notes with their medical records team. The Royal College of Psychiatrists agrees with the need for better EDS proformas. They highlight concerns about risk assessment in psychiatry and the need for eating disorder specialists with adequate medical training. The college plans to raise these issues at the next Executive Committee Meeting and will ask for consideration on how best to disseminate robust EDS proformas across the UK health economy. The surgery will ensure all consultations are fully documented in patient notes and proper assessments are conducted. All GPs will complete the BMJ online learning e-module on hyponatraemia. A consultant endocrinologist will give a lunchtime educational meeting at the practice on hyponatraemia and Addison's Disease. All patient referrals will have copies of all investigations attached.
Stephen Amer
All Responded
2014-0344
25 Jul 2014
Hertfordshire
Hertfordshire County Council
Concerns summary (AI summary)
Concerns relate to the adequacy of support for sole carers, comprehensive mental health risk assessment, and the balance between patient wishes and the broader family's well-being, particularly for those under significant stress.
Action Planned
(AI summary)
Hertfordshire County Council will develop and introduce a consent form by 20 October 2014 to allow patient information to be shared with social care services. The department has issued a practice instruction to social care staff to create or update a separate carer's assessment and will share the conclusions with local hospital trusts in an effort to ensure that they allow sufficient time to discuss discharges with relatives / carers face to face.
Nathan Healer
All Responded
2014-0343
25 Jul 2014
Sunderland
Department of Health and Social Care
Concerns summary (AI summary)
A newborn's severe condition was not appreciated, leading to a missed opportunity for timely blood glucose testing despite existing hospital and NICE guidance. There is a delay in finalising and implementing updated national guidance for neonatal hypoglycaemia management.
Noted
(AI summary)
The Department of Health notes the concerns raised regarding the NICE guideline CG63 and its review. They state that draft guidance is due to go out for consultation in September 2014 and the finalized guidance is expected to be published in February 2015 and that there is no scope to expedite the process.
Charles Lawrence
All Responded
2014-0342
25 Jul 2014
Portsmouth & South East Hampshire
Alexandra Rose Care Home
Concerns summary (AI summary)
The care home lacks a critical protocol to ensure a doctor examines residents who experience multiple falls within a 24-hour period, indicating a gap in immediate medical assessment for recurrent fallers.
Action Taken
(AI summary)
The care home implemented a 'falls alert' notification to be faxed to residents' doctors after more than one fall in 24 hours, and included this protocol in resident care plans.
Donna Kirkland
All Responded
2014-0341
25 Jul 2014
Coventry
Coventry and Warwickshire Partnership T…
Department of Health and Social Care
Concerns summary (AI summary)
Patients had unlimited and unsupervised access to alcohol-based hand sanitising gels, enabling decanting and storage in rooms. Staff lacked awareness of the gels' alcohol content and potential for ingestion, posing a significant safety risk.
Noted
(AI summary)
The Trust replaced wall-mounted alcohol-based hand sanitiser dispensers with alcohol-free alternatives and raised staff awareness of the risks associated with ingestion of alcohol. The Department of Health acknowledges the concerns and points to existing national guidance on suicide prevention and risk assessment in mental health services, but doesn't describe specific actions taken or planned in response to the report.
Graham Darby
Historic (No Identified Response)
2014-0367
24 Jul 2014
London North
East London NHS Foundation Trust
Family Mosaic
Hackney Alcohol Recovery Centre
Concerns summary (AI summary)
A crucial communication breakdown occurred as a patient's explicit suicide threat regarding eviction was not adequately flagged to the housing provider by mental health services. This prevented the housing provider from taking appropriate preventative actions.
John Thorpe
Historic (No Identified Response)
2014-0340
23 Jul 2014
South Lincolnshire
East Midlands Local Education and Train…
Lincolnshire East Clinical Commissionin…
Concerns summary (AI summary)
The deceased was inappropriately asked to self-refer to mental health services, and crucial follow-up was absent. Doctors failed to adequately consider the increased suicide risk associated with starting antidepressants in a patient with a history of attempts.
Kenneth Paul
Historic (No Identified Response)
2014-0338
23 Jul 2014
South Lincolnshire
Department for Transport
Concerns summary (AI summary)
The delivery vehicle involved in the collision lacked an automatic audible reverse warning device. There is no legislative requirement for such safety features on light commercial vehicles, creating an unnecessary risk.
Graeme Kidd
Historic (No Identified Response)
2014-0337
23 Jul 2014
Norfolk
Norfolk and Suffolk NHS Foundation Trust
Concerns summary (AI summary)
Locum doctors lacked access to vital electronic records and awareness of mental health services, while GPs faced referral barriers due to mandatory physical checks. Additionally, patients lacked essential medication advice in the prescribing doctor's absence.
Yahya Khan
Historic (No Identified Response)
2014-0334
22 Jul 2014
Hertfordshire
National Institute of Health and Care E…
Concerns summary (AI summary)
The coroner raised concerns about the diagnostic challenges of acute appendicitis in very young children, emphasizing the need for improved recognition pathways even when experienced clinicians assess rare conditions.