2016
PFD Reports
Reports: 472
Areas: 69
65% response rate (above 63% average).
Patrick McGagh
All Responded
2016-0171
28 Apr 2016
Manchester South
South Manchester University Hospital NH…
Concerns summary (AI summary)
A patient was discharged without a discharge letter or prescribed antibiotics being provided to his GP or care staff, leaving them unaware of his medication needs.
Action Taken
(AI summary)
UHSM has undertaken a retrospective audit within the ED of the discharge prescriptions, reiterated to all staff within the ED and CDU the importance of ensuring that patients requiring medication and prescriptions with specific instructions for the GP should be supplied, commenced a regular audit program within the ED to monitor compliance with the policy and documentation and highlighted to the staff within both ED and CDU the importance of comprehensive documentation relating to any discussions had with patient; families and carers regarding treatment and management plans to all clinical staff across the organisation.
Laxmi Thakker
Historic (No Identified Response)
2016-0165
28 Apr 2016
London Inner West
Croydon University Hospital and NHS Tru…
Concerns summary (AI summary)
Deficiencies included inadequate observation charts, poor staff training on critical care teams, communication issues, flawed blood administration systems, and significant failures in escalating clinical concerns.
Christopher Holyoake
All Responded
2016-0163
27 Apr 2016
Leicester City and Leicestershire South
Commissioning and Operations, Centra Mi…
Fire Officers Association
Reckitt Benckisher Healthcare (UK) Ltd
Concerns summary (AI summary)
E45 cream, a highly flammable paraffin-based product, lacked fire hazard warnings on its packaging and prescription, leading to a dangerous lack of awareness among carers and the deceased.
Action Planned
(AI summary)
The company will be submitting an application to the MHRA to update the labelling of several E45 products to include guidance on potential flammability. The warning to be added to the product labelling is: "If using large quantities, regularly change clothing, bedding or dressings impregnated with the product and keep away from fire as may pose a fire hazard". CFOA has circulated the report to Chief Fire Officers/Chief Executives and other practitioners in the fire and rescue services and Chief Fire Officers/Chief Executives will ensure that the information and details contained within your report are shared with the appropriate staff. The MHRA included an article in Drug Safety Update on paraffin-based skin emollients and fire risk, reminding healthcare professionals to advise patients on the risks and to change clothing and bedding regularly. NHS Improvement have informed the editors of the BNF that the risk also applies to less concentrated aqueous based paraffin containing products, and the BNF will in future include a revised warning that will inform healthcare professionals of the risk applying to all paraffin containing products. NHS Improvement will communicate this risk to the Medication Safety Officers (MSOs) network so the risk can be appropriately communicated and addressed within their organisations. NHS Improvement have also asked the Care Quality Commission, the Royal College of Nursing, and networks within the care home sector to communicate the risk via suitable newsletter and bulletin articles.
Kathryn Bull
Historic (No Identified Response)
2016-0188
27 Apr 2016
London Greater Inner South
British Obesity and Metabolic Surgery S…
Concerns summary (AI summary)
Death was caused by hyperammonaemia syndrome, a rare and poorly understood adverse consequence of gastric bypass surgery, with symptoms that are not well known.
Ernest Higgs
All Responded
2016-0181
27 Apr 2016
Surrey
British Medical Association
Care UK
Epsom and St Helier University Hospital…
+3 more
Concerns summary (AI summary)
Confusion arose from unrecorded GP advice in multi-disciplinary notes and unconfirmed telephone advice. Conflicting information between care providers also caused significant delays in diagnostic testing.
Action Planned
(AI summary)
The Trust will include a statement within the newsletter sent to GPs within the Trust's catchment area reminding them of 24-hour access to the Trust's pathology department. They will also be sending a letter to each of their three local CCGs requesting that this information is passed on to all registered care homes in their area. The CCG's Quality Committee has undertaken an in-depth analysis of the issues relating to nursing and residential care home quality, which will lead to changes in the way they commission and assure quality of services. They are at the final stages of developing a nursing home Primary Care Standard, recruiting a specialist dietician and the CHC team will raise concerns should they find poor documentation either from the nursing/residential home andlor poorly documented communication between general practitioner and care home staff. The practice has drafted a policy regarding telephone advice to nursing homes, and will audit responses to nursing home phone requests 6 months after implementation. They are waiting for BMA clarity on multi-disciplinary notes before committing to a stance, but are in agreement with the nursing home regarding contemporaneous notes.
Caragh Melling
Historic (No Identified Response)
2016-0167
27 Apr 2016
London Inner North
NHS Pathways
Concerns summary (AI summary)
The current NHS Pathways triage system lacks a crucial breathing analysis tool for identifying agonal breathing, a concern raised nationally since 2014 with no apparent action.
Steven Murphy
Historic (No Identified Response)
2016-0164
27 Apr 2016
Portsmouth and South East Hampshire
South West Trains
Concerns summary (AI summary)
South West Trains failed to respond positively to a British Transport Police report recommending measures to reduce the risk of people climbing over a footbridge parapet.
Marjorie Wood
Partially Responded
2016-0161
25 Apr 2016
Manchester South
Kingsley Care Home
Timperley Care Home
Concerns summary (AI summary)
There is a lack of clear understanding about the legal status of individuals in care homes, which can negatively impact their care and treatment.
Action Taken
(AI summary)
Kingsley Healthcare Group has reviewed its Deprivation of Liberty Safeguards Policy and Procedure and has provided further training and supervision to staff and checked for completed application and authorization records during audits.
Norma Holden
Historic (No Identified Response)
2016-0160
25 Apr 2016
Manchester City
University of Manchester NHS Foundation…
Concerns summary (AI summary)
The inquest identified matters of concern presenting a risk of future deaths if not addressed, requiring action by the relevant authorities.
Marina Fagan
All Responded
2016-0162
22 Apr 2016
London Inner North
Department of Health and Social Care
Concerns summary (AI summary)
A nationwide shortage of neurologists leads to significant delays in accessing specialist care, including long outpatient waiting times and lack of out-of-hours neurological expertise in some hospitals.
Noted
(AI summary)
The Department of Health acknowledges the concerns about the availability of neurologists and waiting times, noting that it is the responsibility of providers to ensure appropriate staffing levels, and that Health Education England (HEE) plans the future workforce and has invested in training places in neurology. They state that national waiting time standards are being met.
Richard Grant
All Responded
2016-0157
21 Apr 2016
Birmingham and Solihull
Black Country Partnership NHS Foundatio…
Concerns summary (AI summary)
Critical delays occurred in referring a patient who attempted suicide to the correct mental health team, and the GP was not promptly informed of assessment outcomes. This risked the patient not receiving timely mental health support.
Action Taken
(AI summary)
Black Country NHS has developed and shared a MHLS checklist and reviewed the SPOR duty system. MHLS standard has been developed requiring all letters are drafted within the same or following shift and are dispatched within 3 working days.
Margaret Rogerson
Historic (No Identified Response)
2016-0155
21 Apr 2016
Manchester West
BUPA
Mill View Nursing Home
Right Honourable Jeremy Hunt MP
Concerns summary (AI summary)
Care home staff lacked adequate training in safe patient feeding techniques and associated risks, with no refresher courses. Family members also lacked access to essential feeding training.
Christopher Brand
All Responded
2016-0154
21 Apr 2016
Berkshire
Broadmoor Hospital
Concerns summary (AI summary)
Hospital staff failed to follow observation policy due to obscured views and delayed checking on a patient's welfare. Crucially, CPR was not initiated immediately after finding the patient unresponsive, causing dangerous delays.
Action Taken
(AI summary)
West London Mental Health Trust has implemented monthly checks of observation windows on each ward, and staff have undertaken mandatory training in observation and engagement skills. They are commissioning Immediate Life Support courses and have incorporated the National Early Warning Score (NEWS) into clinical policy.
Derrick Rose-Fowler
Historic (No Identified Response)
2016-0153
21 Apr 2016
Shropshire, Telford and Wrekin
HMP Stoke Heath
Ministry of Justice
Concerns summary (AI summary)
A prison officer lacked first aid training, potentially delaying CPR, and the bullying policy was ineffective for prisoners unwilling to name names. Critical concerns about the deceased's mental health and self-harm history were not escalated to a MASH meeting.
Keith Harper
All Responded
2016-0151
21 Apr 2016
Essex
Highways Agency
Concerns summary (AI summary)
Drivers lacked adequate warning of a pedestrian crossing near a roundabout due to limited visibility and misleading road features. Additionally, carriageway markings were obscured by resurfacing and debris.
Action Taken
(AI summary)
Essex County Council has completed work to refresh the carriageway markings exiting the roundabout, including the segregation line and give-way triangles.
Mary Walker
All Responded
2016-0150
21 Apr 2016
Manchester West
Belong Village
Care Quality Commission
Concerns summary (AI summary)
Night-time patient checks lacked specific details on patient condition, and there was unclear guidance for care assistants on escalating health concerns. Both procedures require urgent review.
Action Taken
(AI summary)
Belong Wigan has provided refresher training to all staff on 'Safe Management of Records' policy and procedures, emphasizing accurate recording. All support workers have been reminded of procedures to escalate health concerns. The CQC undertook a comprehensive ratings inspection at Belong Wigan Care Village and found a flow chart for unexpected changes in health had been developed and given to every member of staff and was displayed within each household. Also, a night time record sheet had been introduced.
Angus West
All Responded
2016-0158
20 Apr 2016
Yorkshire West (Eastern)
York Teaching Hospitals NHS Foundation …
Concerns summary (AI summary)
The placenta was not retained after a baby's death, impeding a comprehensive post-mortem examination to determine the cause, such as infection or cord issues.
Noted
(AI summary)
The Royal College of Midwives agrees with the coroner's recommendations to retain and safely store placentas for babies compromised in labour. They provide information regarding current practice, disposal and reasons to store placenta within the NHS. York Teaching Hospital is instituting a standard operating procedure in respect to retention of placenta following childbirth by September 2016. They have already established that all placentas are routinely inspected at all deliveries, and that all placentas from stillborn infants or intra partum deaths are sent for detailed histopathology examination.
Helen Patton
All Responded
2016-0152
20 Apr 2016
Newcastle Upon Tyne
Department of Health and Social Care
Concerns summary (AI summary)
Mini Tracheostomy Procedures pose an ongoing mortality risk due to being frequently performed outside theatre and without ultrasound guidance. A critical lack of national guidelines exacerbates these risks.
Noted
(AI summary)
The Department of Health acknowledges concerns regarding mini tracheostomy procedures, and includes a joint response from the Faculty of Intensive Care Medicine (FICM) and the Royal College of Anaesthetists (RCOA). They confirm that routine use of ultrasound is not mandated and references various guidelines related to tracheostomy procedures. The Faculty of Intensive Care Medicine and Royal College of Anaesthetists reviewed information about a death following a minitracheostomy, but state the provided data is inadequate to answer questions definitively and note that routine ultrasound is not mandated prior to minitracheostomy.
Ronald Hamer
Partially Responded
2016-0149
20 Apr 2016
South Wales Central
Health Inspectorate Wales
Minister for Health and Social Services
Welsh Ambulance Services NHS Trust
Concerns summary (AI summary)
An ambulance response was critically delayed by over two hours, and no follow-up calls were made to the patient's family. This was attributed to an absence of clear planning for high call volumes, risking future service failures.
Action Planned
(AI summary)
The Welsh Ambulance Services NHS Trust has developed an action plan and is monitoring progress through a Task and Finish Group of senior staff, led by the Director of Quality, Safety and Patient Experience.
Corey Price
Historic (No Identified Response)
2016-0146
19 Apr 2016
South Wales Central
Powys County Council
Concerns summary (AI summary)
An advanced warning sign of the approaching left bend on the A470 would assist in warning motorists of the nature of the road ahead and reduce the risk of similar fatalities.
Alesha O’Connor
Historic (No Identified Response)
2016-0146-wp25227
19 Apr 2016
South Wales Central
Powys County Council
Concerns summary (AI summary)
An advanced warning sign of the approaching left bend on the A470 would assist in warning motorists of the nature of the road ahead and reduce the risk of similar fatalities.
Margaret Challis
Historic (No Identified Response)
2016-0146-wp25226
19 Apr 2016
South Wales Central
Powys County Council
Concerns summary (AI summary)
An advanced warning sign of the approaching left bend on the A470 would assist in warning motorists of the nature of the road ahead and reduce the risk of similar fatalities.
Rhodri Miller-Binding
Historic (No Identified Response)
2016-0146-wp25225
19 Apr 2016
South Wales Central
Powys County Council
Concerns summary (AI summary)
A "challenging" A470 road stretch with a history of serious collisions lacks adequate warning signs for an approaching left bend. An advanced warning sign is needed to reduce future fatality risks.
Leslie Carswell
Partially Responded
2016-0147
19 Apr 2016
Birmingham and Solihull
Sandwell and West Birmingham NHS Trust
University Hospital Birmingham NHS Foun…
Concerns summary (AI summary)
Technical difficulties in transmitting CT scans between trusts caused critical delays in deciding treatment plans for urgent conditions. These unresolved issues risk delaying life-saving care.
Action Taken
(AI summary)
The Image Exchange Portal (IEP) Standard Operating Procedure was updated to clarify how images are transmitted, including contingencies for out of hours and documentation requirements. All radiographers are being trained in IEP and Image Link and a weekly data report from the CRIS system has been set up to monitor image transfers performed out of hours.
Doreen Mattinson
Historic (No Identified Response)
2016-0156
18 Apr 2016
London Inner North
Acorn Lodge Care Home
Concerns summary (AI summary)
Oxygen was incorrectly administered at a care home, with staff failing to recognise appropriate emergency oxygen levels and positioning. The clinical manager, a registered nurse, lacked training in oxygen administration.