2016
PFD Reports
Reports: 472
Areas: 69
65% response rate (above 63% average).
Mandeep Singh
All Responded
2016-0116
23 Mar 2016
Teesside
North East Ambulance Service NHS Founda…
Concerns summary (AI summary)
Ambulance arrival was significantly delayed due to severe demand, staff shortages, and challenges presented by road closures and diversions.
Action Taken
(AI summary)
NEAS has improved its paramedic resource base, with improved attrition rates, and is working to educate the public about appropriate use of services. They work with other agencies for road closure information and include such closures in shift reports.
Alwyn Head
All Responded
2016-0115
23 Mar 2016
Mid Kent and Medway
Medway NHS Foundation Trust
Concerns summary (AI summary)
Failures included not establishing MRSA history, withholding prophylactic antibiotics, lacking a post-operative wound care plan, and providing meaningless wound documentation, compromising patient safety.
Action Taken
(AI summary)
The Trust introduced new admission/transfer documentation for patient infection status, is providing staff training, and implemented ward-to-board rounds. A Deteriorating Patient Programme and a Sepsis Action Group are in place, and the Trust has provided feedback to the NICE consultation on the proposed new Sepsis Guidance.
Alan Dimbleby
Partially Responded
2016-0120
23 Mar 2016
Surrey
Bateman Engineering Ltd
Health and Safety Executive
the appropriate authority in Portugal
Concerns summary (AI summary)
Self-propelled sprayers lack operator seat restraints, risking operators being thrown from the vehicle if it overturns. HSE guidance may inappropriately suggest these restraints are not needed for this vehicle type.
Action Planned
(AI summary)
Bateman Engineering has changed the design of their cabs to include seat restraints, and now fits them on all vehicles before they leave the workshop. HSE will raise the issue of seat restraints on self-propelled sprayers at the next appropriate meeting for consideration in future revisions of applicable standards and will consider revising guidance to better inform the choice of vehicle when working on slopes.
June Parkes
Historic (No Identified Response)
2016-0493
23 Mar 2016
West Yorkshire (West)
Calderdale Royal Hospital
Concerns summary (AI summary)
Significant delays occurred in urgent endoscopies due to inadequate protocols for 'in-hours' care and re-bleeds, and a lack of 'out-of-hours' emergency endoscopy/surgery. Concerns also include poor record-keeping, NEWS compliance, and doctor presence during critical transfers.
Lincoln Brady
All Responded
2016-0118
23 Mar 2016
Teesside
South Tees Hospitals NHS Foundation Tru…
Concerns summary (AI summary)
Conflicting examination results during labour were not adequately investigated, leading to an undiagnosed breach presentation and preventing appropriate planning for delivery.
Action Taken
(AI summary)
The Trust has implemented presentation scanning for women in labour, with a training and skills maintenance programme for midwives. The partogram will include a section for documenting scan results, and relevant guidelines and website information have been updated.
Jane Bell
All Responded
2016-0119
22 Mar 2016
Blackpool and Fylde
Dalmeny Hotal
Concerns summary (AI summary)
Insufficient poolside supervision at the hotel due to infrequent patrols and reliance on CCTV monitored by reception staff who are also busy with other tasks, creating a risk of future deaths.
Action Taken
(AI summary)
The hotel has implemented constant poolside supervision, including patrolling staff and CCTV monitoring, with head counts recorded every 30 minutes. They have also hired a leisure club manager with extensive qualifications.
Ann Jacobs
Historic (No Identified Response)
2016-0111
19 Mar 2016
Derbyshire
Chesterfield Royal Hospital NHS Foundat…
Concerns summary (AI summary)
There is a lack of consistent 8-hourly potassium level monitoring and adherence to Trust guidance for patients diagnosed with severe hypokalaemia, posing a risk of adverse cardiac events.
Jonathan Lander
All Responded
2016-0114
18 Mar 2016
Worcestershire
Worcestershire Health and Care NHS Trust
Concerns summary (AI summary)
A critical policy for tracking patients discharged between services has not been implemented since 2015, despite being identified as necessary by a Root Cause Analysis, indicating a failure in governance.
Action Taken
(AI summary)
The Trust has implemented a Substance Misuse Information Sharing Protocol with Swanswell Worcestershire Recovery Partnership. Action Plans from Root Cause Analyses are now uploaded to an Embedded Lessons Database, monitored by the Governance Team.
Rubana Pathan
Partially Responded
2016-0113
18 Mar 2016
London North (Inner)
Homerton University Hospital NHS Trust
Johnson and Johnson Medical Devices
Concerns summary (AI summary)
Medical professionals and implant manufacturers lack awareness that a rare toxin causing sepsis can suppress typical inflammation signs, potentially delaying diagnosis and treatment for patients with breast implants.
Action Taken
(AI summary)
The hospital disseminated information about Staphylococcal Toxic Shock Syndrome to clinicians, including an evidence and literature search. The case will be discussed at a Hospital Grand Round, and the Trust is focusing on early recognition and treatment of sepsis.
Philmore Mills
Partially Responded
2016-0110
17 Mar 2016
Berkshire
College of Policing
National Police Chiefs’ Council
Concerns summary (AI summary)
Police training for subjects with suspected excited delirium lacks instruction on containment tactics and fails to inform officers that restraint take-down procedures can carry a risk of death, only focusing on minor injuries.
Action Planned
(AI summary)
The College of Policing will add specific reference to 'containment' to the ABD/PA chapter of the National Personal Safety Manual and clarify that, in certain circumstances, prone restraint carries a risk of death, within the next scheduled update.
Jacqueline Scott
Partially Responded
2016-0112
17 Mar 2016
London Inner (West)
Department of Health and Social Care
Phillips Healthcare
St Georges University Hospitals NHS Fou…
Concerns summary (AI summary)
The BIPAP machine's battery alarm is visually obscured and lacks a distinct sound, hindering staff recognition of critical power loss due to inadequate training. The ward lacked isolated power supply, and there was no system to detect mains power failure.
Action Planned
(AI summary)
The Department of Health acknowledged concerns about BiPAP machine design and power supply resilience. It will review relevant sections of the Hospital Technical Memorandum (HTM) as part of its wider technical guidance programme and consider the issue of alerts, but believes current HTM guidance is adequate. St George's will install a UPS/IPS backup system in the Richmond ADU, with completion expected in summer 2016, to address power supply concerns. Nursing staff are also undertaking twice-weekly checks of emergency call bell systems.
Helen England
All Responded
2016-0141
16 Mar 2016
Manchester West
Department of Health and Social Care
Concerns summary (AI summary)
No protocol or guidance exists for Mental Health Nurses regarding doctor referral decisions when discharging self-harm patients, particularly those on a Community Treatment Order, creating a significant risk.
Action Taken
(AI summary)
The Trust has amended its Community Treatment Order Procedure in light of the coroner's concerns and is communicating this to staff.
Steven May
Partially Responded
2016-0109
16 Mar 2016
Nottinghamshire
NHS England
HMP Ranby
National Offender Management Service
+5 more
Concerns summary (AI summary)
Prison healthcare suffered from reception nursing staff failing to consult medical notes, lacking mental health expertise, and incomplete ACCT documents. Inadequate First Aid/CPR training and poor weekend/Bank Holiday healthcare access also posed significant risks.
Action Taken
(AI summary)
HMP Ranby reminded staff about comprehensive record-keeping for ACCT interviews, reinforced elements of its Local Security Strategy regarding night-time incidents, and provided access to the LSS with annual knowledge testing. The prison is taking steps to ensure compliance with PSI 29/2015 regarding training. The Trust has already addressed concerns by obtaining additional funding from NHS England for new posts at HMP Ranby to meet healthcare demands.
Anna Masson
All Responded
2016-0108
15 Mar 2016
Central Hampshire
Southern Health NHS Foundation Trust
Concerns summary (AI summary)
A new mental health referral screening pathway, conducted by junior staff, may not be robust enough to identify urgent cases, and there is inconsistent practice across the Trust's mental health teams.
Action Planned
(AI summary)
The Trust is reviewing its CMHT Standard Operating Procedure (SOP) to standardize screening processes across all teams, ensuring appropriate staff expertise and multi-disciplinary team discussions. A randomised audit will be undertaken across CMHTs to ensure governance around the screening process, with completion expected in September 2016.
Margaret Metcalfe
All Responded
2016-0107
14 Mar 2016
Teesside
Rosedale Care Home
Concerns summary (AI summary)
Both a patient's hand-held buzzer and specialist bed alarm failed to alert staff when she got out of bed, resulting in a fall that was only discovered by hearing a 'thud'.
Action Taken
(AI summary)
Rosedale Centre implemented a new policy regarding Care Assist pagers, including staff responsibilities for checking equipment, documenting its use, responding to alerts, and reporting problems, with monthly audits by the manager.
Amelia Calvo
Partially Responded
2016-0192
11 Mar 2016
Manchester City
appropriate Royal Colleges
Department of Health and Social Care
Concerns summary (AI summary)
The death was contributed to by inadequate guarding of an endotracheal tube in a ventilated baby and a critical breakdown in communication among medical staff during a theatre procedure.
Action Taken
(AI summary)
RMCH revised the Team Brief used in theatres, implemented an Introductions Board, and confirmed that if the operating surgeon is not present, the patient will not be sent for. Paediatric Anaesthetic Department Mortality and Morbidity discussions will take place as part of Trust-wide Audit and Clinical Effectiveness (ACE) Days from January 2017, with summary notes provided.
Jason Vaughan
All Responded
2016-0105
11 Mar 2016
South Yorkshire (East)
Rotherham, Doncaster and South Humber N…
Concerns summary (AI summary)
The IAPT electronic patient record system has insufficient narrative detail, and its risk assessment tool cannot track minor patient deterioration. Practitioners may also lack awareness of increasing suicide rates in specific demographics.
Action Planned
(AI summary)
The Trust will reiterate the importance of recording all relevant data on the IAPT system through internal communications. The Trust is also part of a national 'Sign up to Safety' movement and is relaunching its campaign to reduce suicides.
Christine Stevenson
All Responded
2016-0123
10 Mar 2016
Manchester (South)
Medicines and Healthcare Products Regul…
Concerns summary (AI summary)
Large volumes of Oramorph solution, despite containing less than 0.2% morphine, are prescribed without sufficient control. This poses a serious and potentially fatal risk to naive users due to the high total dosage.
Action Planned
(AI summary)
Greater Manchester will raise concerns about volumes/strengths of prescribed controlled drugs and provide guidance to prescribers, as well as examine its reporting system to identify high-volume prescribers. They will highlight prescribing volumes in the national Care Quality Commission "Controlled Drugs Vigilance Newsletter" and use local newsletters, with some CCGs already working with practices to reduce high doses. The Home Office notes the concerns and states information from the investigation has been added to the Yellow Card Scheme to monitor substances suspected of being misused. The Home Secretary has commissioned the ACMD to explore potential medical and social harms arising from the illicit supply of medicines.
Derek Nixon
All Responded
2016-0103
10 Mar 2016
Stoke on Trent and North Staffordshire
Staffordshire County Council
Concerns summary (AI summary)
A lorry driver's elevated cab position prevented seeing a pedestrian crossing directly in front of the vehicle, resulting in a fatal collision and highlighting pedestrian visibility issues for large vehicles.
Action Planned
(AI summary)
Staffordshire County Council proposes to not reinstate a 'Keep Clear' marking and install a short section of guardrail at the junction of Ball Haye Street and Fountain Street in Leek. These measures are proposed to be funded from the 2016/17 financial year Capital Programme.
Charles Newby
Historic (No Identified Response)
2016-0104
10 Mar 2016
West Yorkshire (Western)
Canal River Trust
Concerns summary (AI summary)
There are no life rings installed at Lock 19 on the Calder Canal, creating a clear risk of future deaths from drowning.
Robert Walker
Historic (No Identified Response)
2016-0494
9 Mar 2016
London (South)
Tandridge District Council
Concerns summary (AI summary)
A road bend lacks adequate deviation markings, a tree trunk near the carriageway edge endangers road users, and a path's slippery surface could cause walkers to fall into the road.
William Higgleton
Partially Responded
2016-0131
9 Mar 2016
London (East)
North East London Foundation Trust Good…
Redbridge Clinical Commissioning Group
Concerns summary (AI summary)
A critical lack of psychotherapy services for patients with anti-social personality disorder means their primary treatment is unavailable, creating a risk of future deaths.
Action Planned
(AI summary)
NELFT and CCGs will review care pathways for patients with anti-social personality disorder, ensuring support to access existing services per NICE guidelines and develop a communication plan. The review, commencing in May 2016, aims to identify service gaps and consider developing local personality disorder networks, with completion expected by 30 September 2016.
John Rogers
All Responded
2016-0097
9 Mar 2016
North Wales (East and Central)
Betsi Cadwaladr University Health Board
Concerns summary (AI summary)
The health board's current systems are inadequate to ensure staff possess appropriate and up-to-date qualifications and training for their required work.
Action Taken
(AI summary)
The University Health Board has undertaken and completed a detailed action plan relating to Ysbyty Glan Clwyd with specific training requirements. They are strengthening systems to ensure training and qualifications remain up to date, introducing a more rigorous approach to monitoring and a supportive approach for staff training.
Elsie Tindle
All Responded
2016-0098
8 Mar 2016
Sunderland
Department of Health and Social Care
Concerns summary (AI summary)
The insufficient number of Second Opinion Appointed Doctors (SOADs) leads to delays, causing practitioners to default to urgent powers for ECT, risking the bypass of crucial safeguards and inappropriate treatment.
Action Taken
(AI summary)
The Department of Health acknowledges CQC's administrative error and the SOAD shortage. CQC has undertaken a 100% comparison check and implemented process reminders and daily checks to mitigate errors, and is also reviewing the SOAD fee structure to potentially free up SOAD time. The Department of Health has strengthened the 2015 MHA Code of Practice concerning the use of section 62, and SOADs have been instructed to feedback any issues regarding the use of s62 directly to CQC.
Patricia Thomas
Historic (No Identified Response)
2016-0096
7 Mar 2016
Swansea
BMA
General Dental Council
NHS England: Wales and Scotland
+2 more
Concerns summary (AI summary)
A significant lack of awareness among health professionals regarding the dangerous interaction between Miconazole Gel and Warfarin, combined with unclear information resources, risks uncontrolled bleeding.