2016
PFD Reports
Reports: 472
Areas: 69
65% response rate (above 63% average).
Carl Thompson
Historic (No Identified Response)
2016-0492
18 Apr 2016
West Yorkshire (West)
Carralejo Fuerteventura
Foreign and Commonwealth Office
Concerns summary (AI summary)
Life-saving equipment used by lifeguards was defective or missing, including a defibrillator without batteries, causing significant resuscitation delays. There were also concerns about lifeguard training and information provided to holidaymakers.
Luke Ayres
All Responded
2016-0148
15 Apr 2016
Birmingham and Solihull
Birmingham and Solihull Mental Health N…
Concerns summary (AI summary)
Delays in emergency response were caused by a cut-off 999 call, a staff member providing ambulance information from a distance without current patient status, and paramedics not being immediately escorted to the ward.
Action Planned
(AI summary)
The trust has improvement measures in place including implementation of a single anti barricade system, replacement of 70 observation panels and piloting of a new clinical handover tool. The trust will also implement a more robust approach to Environmental and ligature risk assessments and extend the simulation of medical emergencies on wards.
Adele Blakeman
All Responded
2016-0145-wp25219
15 Apr 2016
Manchester South
Greater Manchester Police
Concerns summary (AI summary)
The antiquated GMP computer system hinders officers' access to critical information, preventing adequate situation assessment. Officers also failed to consistently record pertinent intelligence on individual profiles.
Action Planned
(AI summary)
• GMP is investing significantly in the replacement of technology through the IS Transformation Programme to replace existing separate command and control, custody, intelligence, work allocation, and property systems with one user experience and more intelligence information management process that enables partner agency information sharing (iOPS).
• Mobile technology is distributed to operational staff which is already demonstrating through pilot site a significant forwards steps in information access, input, and decision-making.
• GMP is undertaking comprehensive procurement, design and testing process before implementation which is currently scheduled for late 2017.
Helen Turner
Historic (No Identified Response)
2016-0159
14 Apr 2016
Kent Central and South East
East Kent Hospitals University NHS Foun…
Concerns summary (AI summary)
Critical delays in diagnosing a sigmoid colon obstruction and subsequently performing stenting and surgery led to a severe deterioration in the patient's condition. These delays significantly reduced her chances of survival.
Hayley Clark
All Responded
2016-0143
12 Apr 2016
Yorkshire South (East District)
Rotherham Hospital NHS Foundation Trust
Concerns summary (AI summary)
Staff failed to adjust the paracetamol dosage to reflect the patient's extremely low body weight, indicating a lack of appropriate medication management.
Action Planned
(AI summary)
An action plan is in place to ensure correct management of oral paracetamol for adult patients of extremely low body weight, including updating the drug chart, developing information for staff, and providing additional training. An audit of documentation of weights recorded in relevant nursing records and charts and on prescription charts will be undertaken.
Dennis Bennett
Partially Responded
2016-0142
12 Apr 2016
Manchester South
Greater Manchester West Mental Health N…
Trafford Council
Concerns summary (AI summary)
There was a significant lack of understanding among Trust staff regarding Deprivation of Liberty Safeguards (DOLS) applications, their "place-specific" nature, and their appropriate use in relation to Mental Health Act detentions. This risks negatively impacting other patients' care.
Action Planned
(AI summary)
Senior clinical staff will be provided with further bespoke training about Deprivation of Liberty safeguards. The Trust's Clinical Improvement Lead Nurse for Dementia, Older People and Carers Services is currently undertaking a review of end of life care and will consider the most appropriate legal framework to use.
Joyce Carney
All Responded
2016-0140
7 Apr 2016
Manchester West
Department of Health and Social Care
Greater Manchester Police
Home Office
+2 more
Concerns summary (AI summary)
Fragmented risk assessments and a lack of communication between police and hospital staff led to a misunderstanding of the ward layout, inadequate patient supervision, and a failure to assess risks to other patients and staff. There were no agreed protocols or senior oversight.
Action Planned
(AI summary)
The Trust has been working with Greater Manchester Police to learn lessons and address concerns including the security of patients under arrest and the protection of other patients. A final draft of the 'Patient Under Escort Record' is to be agreed and training on its use will be rolled out. The Department of Health has shared a report with NHS Protect to support a joint DH Home Office initiative to develop protocols, policies and procedures, to provide a national framework for joint risk assessments between police and NHS staff for patients detained at a hospital under arrest. The Minister for Policing will write to the National Policing Lead for Custody, Chief Constable to raise the matter with Chief Constables across England and Wales. The College of Policing is leading a programme of work aiming to set a national framework clarifying the roles and responsibilities of health and policing partners to maintain safety in mental health settings.
Matthew Sargent
All Responded
2016-0138
7 Apr 2016
Worcestershire
Government Legal Department
Worcestershire Health and Care NHS Trust
Concerns summary (AI summary)
Critical information sharing failures occurred as historical prisoner data and ACCT histories were not consistently reviewed or shared with healthcare staff upon reception. Personal officers also lacked regular meetings, limiting their knowledge of individuals.
Noted
(AI summary)
Care UK notes the concerns raised but states that the role and responsibilities of Personal Officers fall within the remit of the Prison Service. They note that PSI 74/2011 sets out the mandatory requirements for prison staff and healthcare in respect of prisoner's ACCT status ACCT alerts and risk assessments. Following concerns regarding the Personal Officer scheme, the prison will ensure that all staff are reminded of the policy. In response to concerns about historical information, a process has been put in place to ensure that staff have access to historical information where this information is available.
Nadim Butt
Historic (No Identified Response)
2016-0137
7 Apr 2016
Stoke-on-Trent and North Staffordshire
University Hospital of North Midlands
Concerns summary (AI summary)
The hospital failed to conduct a serious untoward incident review or root cause analysis, limiting critical examination of decisions. Additionally, a necessary consultant-led out-of-hours rota for post-surgery patients was not yet implemented.
Milly Zemmel
All Responded
2016-0139
6 Apr 2016
Manchester City
North Manchester General Hospital
Concerns summary (AI summary)
There were gross failures in applying the falls risk policy, escalating clinical review, providing one-to-one supervision, and handing over critical patient information, leading to an unsupervised, vulnerable patient falling. The internal investigation was also inadequate.
Action Taken
(AI summary)
The Trust has revised its Incident Reporting and Investigation Policy, launched an Enhanced Patient Observation Policy, and will include failure to escalate lack of medical review in the Lessons Learned Bulletin. Staff will use the SBAR communication tool.
Vincent Smith
Historic (No Identified Response)
2016-0134
6 Apr 2016
Sunderland
Village Nursing and Care Home
Concerns summary (AI summary)
The nursing home failed to adequately assess and act upon a resident's vulnerability to falls. Concerns were raised regarding the admissions policy, falls risk assessments, and associated staff training.
Monica Lewis-Hinds
Historic (No Identified Response)
2016-0133
6 Apr 2016
London (South)
London Ambulance Service
Concerns summary (AI summary)
The ambulance service's call triage protocol is inadequate as call handlers do not proactively ask about the "type of fit," potentially missing critical information for patient care.
Mark Seward
Partially Responded
2016-0136
5 Apr 2016
Warwickshire
AGD Equipment Limited
Construction Plant Hire Association
Concerns summary (AI summary)
A lack of clarity on pressure testing definitions and widespread non-compliance with work equipment regulations (PUWER) and HSE guidance across the industry posed significant safety risks.
Action Taken
(AI summary)
The company has reminded staff about the health and safety policy, reviewed the site safety induction, and introduced a new traffic management plan. They have also invested in new health and safety software and appointed a new Safety Officer/Assistant Manager.
Dorothy Imisson
Historic (No Identified Response)
2016-0496
5 Apr 2016
Preston and West Lancashire
Blackpool Teaching Hospitals NHS Trust
Care Quality Commission
Concerns summary (AI summary)
The District Nursing Service compromised patient care by failing to develop appropriate care plans and not following NMC guidance for record-keeping or NICE clinical guidelines.
Kristian Jaworski
All Responded
2016-0125
4 Apr 2016
London (North)
Department of Health and Social Care
Concerns summary (AI summary)
A presumption in favour of vaginal delivery, partly driven by cost, needs to be re-evaluated to ensure patient safety and appropriate medical decision-making.
Noted
(AI summary)
The Department refers to existing Royal College of Obstetricians and Gynaecologists (RCOG) guidelines on operative vaginal delivery and General Medical Council (GMC) guidance on record keeping, but does not commit to any specific new actions.
Arthur Mason
All Responded
2016-0128
1 Apr 2016
Norfolk
Maurice Mason Ltd
Concerns summary (AI summary)
Staff lacked formal risk assessment training and failed to identify risks for farm tasks, compounded by the absence of a comprehensive emergency plan for hazardous areas.
Action Taken
(AI summary)
The company has ceased the practice of personnel entering grain bins for cleaning. They have also booked IOSH Directing Safely and Managing Safely courses for staff.
Lillian Hursell
All Responded
2016-0129
1 Apr 2016
Mid Kent and Medway
Ranc Care Home Ltd
Concerns summary (AI summary)
Faulty bedrail mechanisms led to instability, and staff provided inappropriate first aid after a patient's fall by moving her without assessing potential head and neck injuries.
Action Taken
(AI summary)
The care home has commenced retraining in first aid, moving and handling, and health and safety. They have introduced bedrail audits, re-educated staff in bed rail use, and advised staff not to move a person following a fall until assessed.
Roy Oakley
Historic (No Identified Response)
2016-0126
1 Apr 2016
Essex
Basildon Hospital Trust
Concerns summary (AI summary)
No specific concerns were detailed in the provided text.
Sheila Slater
All Responded
2016-0127
31 Mar 2016
South Lincolnshire
Department for Transport
Concerns summary (AI summary)
The staggered junction of the A16 with the B1166 is part of the Crowland Bypass which was pened in 2010 and there have been 3 fatalities associated with this junction and 10 injury producing collisions.
Noted
(AI summary)
The Department refers to existing design standards and notes the local authority is responsible for road safety. Highways England has been undertaking a scoping study with a view to updating the design guidance.
John Watt
All Responded
2016-0124
31 Mar 2016
Surrey
Surrey Local Highways Services Group Ma…
Concerns summary (AI summary)
The lack of a safe or controlled pedestrian crossing on the main A25 road in Abinger Hammer village poses a significant risk to locals and visitors, especially families.
Action Planned
(AI summary)
Surrey County Council will request funding for a feasibility study to determine if a pedestrian crossing facility is possible and safe, will inspect and recondition the existing Vehicle Activated Sign and investigate the provision of signs to warn drivers that pedestrians are crossing the A25.
David Curtis
All Responded
2016-0144
31 Mar 2016
Exeter and Greater Devon
Devon County Council
Devon Highways
Concerns summary (AI summary)
Inconsistent and inadequate road signage fails to warn motorists of a critical left-hand bend immediately beyond a hill crest, unlike the opposite direction which has appropriate warnings.
Action Planned
(AI summary)
Devon County Council will erect a left-hand bend warning sign in advance of the crest of the hill on the A3079; work is anticipated to be completed by 31st July 2016.
Steven Nicholson
All Responded
2016-0135
30 Mar 2016
Newcastle Upon Tyne
Durham County Council
Concerns summary (AI summary)
The A1018 slip road lacks appropriate lighting to identify sudden hazards and crucial signage warning motorists of flooding risks.
Action Planned
(AI summary)
The council is implementing a scheme to improve highway drainage by replacing side gullies with more effective open gullies, expecting completion by the end of July 2016. They have arranged for temporary flood warning signs to be deployed until the works are complete.
Pamela Thurston
Partially Responded
2016-0122
29 Mar 2016
Norfolk
Caring Homes Healthcare Group Limited
Cedar Care Home
Concerns summary (AI summary)
The care home failed to update the care plan for a patient with a choking risk and left her unsupervised to eat after a 17-hour period without food, leading to choking and subsequent death.
Action Taken
(AI summary)
A memorandum was sent to all Home Managers regarding timely meals, choking risk assessments, and SALT referrals. The Senior Manager Monthly Report was amended to monitor Homes' adherence to the memorandum.
Dorota Kijowska
Historic (No Identified Response)
2016-0121
29 Mar 2016
Essex
North Essex Partnership University NHS …
Concerns summary (AI summary)
The outcome of a critical review meeting was not formally signed off by attendees nor clearly communicated to the patient, leading to a lack of clarity.
Adam Miles
Partially Responded
2016-0132
29 Mar 2016
South Yorkshire (West)
British Waterways
Canal and River Trust
Hilton Hotel
Concerns summary (AI summary)
The hotel allowed smoking near the canal without adequate barriers to prevent falls, and the canal itself lacked any means of escape for individuals who fell in.
Action Planned
(AI summary)
The hotel has posted signage about the lack of smoking area on the canal side and risks of deep water. They also plan to install a new CCTV unit on the canal side. The Canal & River Trust proposes placing two additional life rings on the side of the basin closest to the hotel and placing additional "Danger deep water" signs at locations around the basin.