2016
PFD Reports
Reports: 472
Areas: 69
65% response rate (above 63% average).
Patricia Steer
All Responded
2016-0201
25 May 2016
London Inner (North)
NHS England
Concerns summary (AI summary)
Nursing staff performing catheter changes were unaware of the risk of air embolization from uncapped/unclamped catheters, and there was a lack of accessible guidance on this critical safety point.
Action Taken
(AI summary)
NHS England clarifies that responsibility for the National Patient Safety Alerting System has transferred to NHS Improvement. It then refers to previous safety alerts and guidance related to central line risks, including resources on preventing air embolisms.
Beverley Siddall
All Responded
2016-0230
24 May 2016
Cornwall
Cornwall Council
Concerns summary (AI summary)
The road layout, safety notices, and barriers on a specific section of the A3075 are inadequate, posing a persistent risk of vehicles leaving the road.
Noted
(AI summary)
Cornwall Council has investigated the collision and determined that adding safety measures such as crash barriers is unlikely to improve safety and may cause additional injuries; they will continue to monitor the site.
Christopher Fields
All Responded
2016-0194
18 May 2016
Manchester South
Department of Health and Social Care
Greater Manchester Police
NHS England
+1 more
Concerns summary (AI summary)
Police left a vulnerable, injured person in an unsafe situation without awaiting an ambulance, leading to further assault. Ambulance dispatch algorithms are inaccurate, causing critical delays in response times for seriously injured patients.
Disputed
(AI summary)
North West Ambulance Service is exploring ways to minimise lengthy waits during high demand periods and has secured funding for additional frontline staff and new vehicles. It defends its coding system and response, citing pressures and circumstances at the time. The Department of Health disagrees with the coroner's concern, stating the call was correctly coded based on the information available at the time and the algorithm used is appropriate. They suggest the coroner contact the Priority Dispatch Corporation directly with concerns about the algorithm's design. Greater Manchester Police gave management action to an officer for lack of documentation, and addressed errors in recording inaccurate information. They propose to report back on wider work around vulnerability in October 2016. NHS England is conducting a review of ambulance coding systems and trialling a new system, taking into account previous similar calls and coroner's reports. Recommendations are expected in autumn 2016.
John Crittall
All Responded
2016-0187
16 May 2016
Surrey
BMI Hospitals
Care Quality Commission
General Medical Council
+2 more
Concerns summary (AI summary)
An acutely unwell patient was admitted to a private hospital lacking HDU/ITU facilities and emergency protocols. Chest drain insertion was performed against guidelines, without appropriate imaging or confirmation of its position, delaying critical haemothorax management.
Action Planned
(AI summary)
The Royal College of Radiologists will make its Fellows and members aware of the British Thoracic Society Pleural Disease Guidelines 2010. Following concerns about admitting acutely unwell patients without HDU/ITU facilities, BMI Mount Alvernia Hospital updated its admission policy to ensure all patients meet admission criteria. They also introduced mandatory training details for consultants and conduct monthly audits of consultant input into medical records.
Ronnie Olliffe
All Responded
2016-0224
15 May 2016
Mid Kent and Medway
HMP Rochester
Concerns summary (AI summary)
There was a failure to issue a Code Blue appropriately, a lack of understanding about its emergency consequences, and a failure to use an available defibrillator.
Action Taken
(AI summary)
Following a failure to issue a Code Blue, all night staff at HMP&YOI Rochester were issued copies of PSI 03/2013 and signed to confirm understanding. A Notice to Staff was issued and pocket-sized cards explaining the codes were ordered for all staff, and a defibrillator demonstration was provided.
Geoffrey Ellis
All Responded
2016-0186
13 May 2016
Manchester South
Stockport NHS Foundation Trust
Concerns summary (AI summary)
Illegible clinical records and incomplete documentation create a serious risk of communication breakdown and misinformation within patient care pathways.
Action Planned
(AI summary)
Stockport NHS Trust is installing an electronic patient record system (EPR) called 'TrakCare' with full roll out expected in 2017. In the meantime they will continue monthly 'live' spot audits of inpatient records to improve written records and communication.
Harold Davies
All Responded
2016-0185
13 May 2016
Nottinghamshire
A-ONE+
Highways England
Nottinghamshire County Council
Concerns summary (AI summary)
A junction has a history of multiple fatalities, but proposed remedial safety works lack funding and commencement dates. There are also concerns about the national speed limit on the approach and insufficient warning signs.
Noted
(AI summary)
Highways England has discussed the coroner's report with relevant parties and is seeking funding for an accident remedial scheme designed by AOne+ involving interactive signs, clearer markings, and improved signage. They cleared vegetation around the junction to improve visibility and aim to deliver the scheme within the next year if funds are approved. A-one+ acknowledges the coroner's concerns and states that they have made safety recommendations to Highways England regarding the junction. However, they state that it is Highways England's responsibility to secure funding for improvements. A-one+'s contract for the area expired on July 1, 2016 and it no longer has responsibility for the site. Nottinghamshire County Council acknowledges the coroner's concerns regarding accidents at the A46/Station Road junction but states that the Trunk Road is the responsibility of Highways England, and they defer to Highways England's proposed measures. They do not consider a speed limit reduction on Station Road to be effective or appropriate.
Constance Pridmore
All Responded
2016-0491
12 May 2016
Cumbria
Department of Health and Social Care
University Hospitals of Morecambe Bay N…
Concerns summary (AI summary)
Rib fractures and a subsequent haemothorax were not identified on admission, leading to undetected blood accumulation and death during a chest drain insertion procedure.
Action Planned
(AI summary)
The Trust has undertaken several actions to address radiology reporting delays, including offering overtime to consultants, supporting undergraduate radiographer training, maximizing advanced practitioner skills, employing locums, introducing advice and guidance for GPs, and workforce planning. Voice recognition technology has been rolled out across all radiology staff. The Department of Health is increasing clinical radiology training posts by 32 in 2016 and is reviewing specialty intakes from 2017 onwards, taking into account the Urgent and Emergency Care Review. NHS England is implementing urgent and emergency care networks.
Archie Hall
All Responded
2016-0495
12 May 2016
Suffolk
Suffolk County Council Highway Departme…
Concerns summary (AI summary)
The Orwell Bridge has easily accessible walkways with a low concrete wall offering inadequate fall prevention. There are no physical deterrents or handholds, posing a significant risk of falls that has led to multiple deaths.
Action Planned
(AI summary)
Highways England commissioned a review of preventative measures for suicides on the Orwell Bridge and are reviewing the effectiveness of the telephones located at either end of the bridge, and will implement changes at the earliest opportunity. They are not intending to take further action regarding toe holds on the outer face of the bridge.
Gillian Taylor
All Responded
2016-0178
11 May 2016
South Wales Central
Department of Health and Social Care
Powys Teaching Health Board
Concerns summary (AI summary)
A lack of acute mental health facilities in Powys forces patients to be moved far from home, causing discontinuity of care and negatively impacting patient engagement, thus increasing self-harm and suicide risk.
Action Planned
(AI summary)
Following the report, Welsh Government facilitated a meeting between all Health Boards mental health managers to discuss using Welsh NHS beds whenever possible. They also highlighted the existing requirement for care coordinators and treatment plans for all patients in Wales receiving secondary mental health services, even when placed 'out of area'. Powys Teaching Health Board is working to repatriate Mental Health Services for direct delivery, expecting to treat more patients within Powys and reduce out-of-county placements. Kent and Medway NHS Trust revised its 'Unable to Contact' Protocol, launched it at the Acute Leadership Forum, and cascaded training to CRHT teams. The new Protocol is being piloted in CRHTs trust wide for 3 months to ensure the changes are robust and workable.
Christine Street
All Responded
2016-0177
10 May 2016
Brighton and Hove
Brighton and Sussex University Hospital…
Concerns summary (AI summary)
Incomplete documentation and a care assistant's failure to adhere to observation policy for a vulnerable patient led to an unwitnessed fall. There was also a complete lack of documentation for specialling observations, contravening Trust and national policies.
Action Taken
(AI summary)
Brighton and Sussex University Hospitals NHS Trust held study days for nurses on LBAW covering topics including Deprivation of Liberty, falls prevention, one-to-one care, and end of life care, after the inquest. An audit has been carried out of every patient specialled and the findings are being collated for action.
Lee Nauman
All Responded
2016-0175
6 May 2016
Yorkshire West Western
Bradford Metropolitan Borough Council
Concerns summary (AI summary)
The road surface had a crumbling edge, pothole, and debris, which may have contributed to a loss of control. Review and remedial action on these road conditions are needed.
Noted
(AI summary)
Bradford Metropolitan District Council filled potholes and patched the carriageway on Lee Lane following an inspection related to the Regulation 28 notification. They suggest the accident was likely caused by gravel washout from a private drive due to flooding, rather than potholes.
Tony Jopson and Michael Jopson
All Responded
2016-0172
4 May 2016
Cumbria
Department for Transport
Concerns summary (AI summary)
The A66's varied road standard, including single carriageway sections, is inadequate for high traffic volumes, particularly HGVs, leading to head-on collisions; it should be dual carriageway throughout.
Action Planned
(AI summary)
The Department of Transport commissioned the Northern Trans Pennine study, covering the A66 and A69 and the Chancellor announced in the 2016 Budget his commitment to upgrade the A66 and A69. Safety improvements at specific locations on the A66 are to be delivered this financial year.
Michael Jopson
All Responded
2016-wp25249
4 May 2016
Cumbria
Department for Transport
Concerns summary (AI summary)
The A66 is a mix of dual carriageway and winding country road, and the coroner suggests that from a road safety perspective the road should be dual carriageway throughout to avoid avoidable deaths.
1 response
from Department of Transport
Darren Mindham
All Responded
2016-0170
3 May 2016
London South
Department of Health and Social Care
Concerns summary (AI summary)
Pentobarbital, a Schedule 3 drug, is frequently used in suicides due to less strict controls; stricter regulation could reduce suicide rates.
Noted
(AI summary)
The Department of Health states that the classification of Pentobarbital is a matter for the Advisory Council on the Misuse of Drugs (ACMD), not the Department of Health, and advises redirecting the letter. They continually monitor trends in suicide data and take action to reduce access to means of suicide.
Mihangel ap Dafydd
All Responded
2016-0169
3 May 2016
Carmarthenshire and Pembrokeshire
West Wales General Hospital
Concerns summary (AI summary)
Windows in Morlais Ward service user areas are not ligature-free, posing a safety risk, and planned remedial work has not yet been completed.
Action Planned
(AI summary)
The Welsh Government will issue an addendum to Health Building Note 35, highlighting the requirement for ligature-free design in both new and existing acute mental health unit facilities. They have also requested a formal review of HBN 35 by NHS Shared Services Partnership – Specialist Estate Services (NWSSP-SES). The Health Board will repeat ligature audits across mental health and learning disability in-patient units and submit prioritised recommendations for consideration by the 2016/17 Capital programme regarding replacement, repair or adaptation of windows. In the meantime, inpatient areas will continue to be subject to regular environmental risk assessment.
William Thompson
All Responded
2016-0130
30 Apr 2016
London Inner (North)
London Borough of Hackney
Concerns summary (AI summary)
A high-risk service user lacked a smoke detector in his bedroom; social workers failed to assess or address this significant fire safety risk.
Action Taken
(AI summary)
The Hackney Safeguarding Adults Board commissioned a Safeguarding Adults Review under the provisions of the Care Act 2014, which has twenty six recommendations for improving practice and procedures across all of the partners and agencies involved with the case. Other measures have also been implemented, some in relation specifically to practice in the Council and others with partners to prevent as far as is possible further deaths in similar situations.
Jan Bodnar
All Responded
2016-0166
29 Apr 2016
Hertfordshire
Hertfordshire County Council
Concerns summary (AI summary)
Dangerous plant growth on a central reservation severely restricted driver visibility at a junction, requiring regular maintenance and review of similar junctions.
Action Taken
(AI summary)
The Council cleared vegetation at a specific junction in July 2015. They also carried out an assessment of similar junctions, identifying 6 requiring vegetation clearance, which is planned for July 2016. The Council also revised the remit for highway safety inspectors and revised the maintenance regime for vegetation for the identified length of road.
Patrick McGagh
All Responded
2016-0171
28 Apr 2016
Manchester South
South Manchester University Hospital NH…
Concerns summary (AI summary)
A patient was discharged without a discharge letter or prescribed antibiotics being provided to his GP or care staff, leaving them unaware of his medication needs.
Action Taken
(AI summary)
UHSM has undertaken a retrospective audit within the ED of the discharge prescriptions, reiterated to all staff within the ED and CDU the importance of ensuring that patients requiring medication and prescriptions with specific instructions for the GP should be supplied, commenced a regular audit program within the ED to monitor compliance with the policy and documentation and highlighted to the staff within both ED and CDU the importance of comprehensive documentation relating to any discussions had with patient; families and carers regarding treatment and management plans to all clinical staff across the organisation.
Christopher Holyoake
All Responded
2016-0163
27 Apr 2016
Leicester City and Leicestershire South
Commissioning and Operations, Centra Mi…
Fire Officers Association
Reckitt Benckisher Healthcare (UK) Ltd
Concerns summary (AI summary)
E45 cream, a highly flammable paraffin-based product, lacked fire hazard warnings on its packaging and prescription, leading to a dangerous lack of awareness among carers and the deceased.
Action Planned
(AI summary)
The company will be submitting an application to the MHRA to update the labelling of several E45 products to include guidance on potential flammability. The warning to be added to the product labelling is: "If using large quantities, regularly change clothing, bedding or dressings impregnated with the product and keep away from fire as may pose a fire hazard". CFOA has circulated the report to Chief Fire Officers/Chief Executives and other practitioners in the fire and rescue services and Chief Fire Officers/Chief Executives will ensure that the information and details contained within your report are shared with the appropriate staff. The MHRA included an article in Drug Safety Update on paraffin-based skin emollients and fire risk, reminding healthcare professionals to advise patients on the risks and to change clothing and bedding regularly. NHS Improvement have informed the editors of the BNF that the risk also applies to less concentrated aqueous based paraffin containing products, and the BNF will in future include a revised warning that will inform healthcare professionals of the risk applying to all paraffin containing products. NHS Improvement will communicate this risk to the Medication Safety Officers (MSOs) network so the risk can be appropriately communicated and addressed within their organisations. NHS Improvement have also asked the Care Quality Commission, the Royal College of Nursing, and networks within the care home sector to communicate the risk via suitable newsletter and bulletin articles.
Ernest Higgs
All Responded
2016-0181
27 Apr 2016
Surrey
British Medical Association
Care UK
Epsom and St Helier University Hospital…
+3 more
Concerns summary (AI summary)
Confusion arose from unrecorded GP advice in multi-disciplinary notes and unconfirmed telephone advice. Conflicting information between care providers also caused significant delays in diagnostic testing.
Action Planned
(AI summary)
The Trust will include a statement within the newsletter sent to GPs within the Trust's catchment area reminding them of 24-hour access to the Trust's pathology department. They will also be sending a letter to each of their three local CCGs requesting that this information is passed on to all registered care homes in their area. The CCG's Quality Committee has undertaken an in-depth analysis of the issues relating to nursing and residential care home quality, which will lead to changes in the way they commission and assure quality of services. They are at the final stages of developing a nursing home Primary Care Standard, recruiting a specialist dietician and the CHC team will raise concerns should they find poor documentation either from the nursing/residential home andlor poorly documented communication between general practitioner and care home staff. The practice has drafted a policy regarding telephone advice to nursing homes, and will audit responses to nursing home phone requests 6 months after implementation. They are waiting for BMA clarity on multi-disciplinary notes before committing to a stance, but are in agreement with the nursing home regarding contemporaneous notes.
Marina Fagan
All Responded
2016-0162
22 Apr 2016
London Inner North
Department of Health and Social Care
Concerns summary (AI summary)
A nationwide shortage of neurologists leads to significant delays in accessing specialist care, including long outpatient waiting times and lack of out-of-hours neurological expertise in some hospitals.
Noted
(AI summary)
The Department of Health acknowledges the concerns about the availability of neurologists and waiting times, noting that it is the responsibility of providers to ensure appropriate staffing levels, and that Health Education England (HEE) plans the future workforce and has invested in training places in neurology. They state that national waiting time standards are being met.
Richard Grant
All Responded
2016-0157
21 Apr 2016
Birmingham and Solihull
Black Country Partnership NHS Foundatio…
Concerns summary (AI summary)
Critical delays occurred in referring a patient who attempted suicide to the correct mental health team, and the GP was not promptly informed of assessment outcomes. This risked the patient not receiving timely mental health support.
Action Taken
(AI summary)
Black Country NHS has developed and shared a MHLS checklist and reviewed the SPOR duty system. MHLS standard has been developed requiring all letters are drafted within the same or following shift and are dispatched within 3 working days.
Christopher Brand
All Responded
2016-0154
21 Apr 2016
Berkshire
Broadmoor Hospital
Concerns summary (AI summary)
Hospital staff failed to follow observation policy due to obscured views and delayed checking on a patient's welfare. Crucially, CPR was not initiated immediately after finding the patient unresponsive, causing dangerous delays.
Action Taken
(AI summary)
West London Mental Health Trust has implemented monthly checks of observation windows on each ward, and staff have undertaken mandatory training in observation and engagement skills. They are commissioning Immediate Life Support courses and have incorporated the National Early Warning Score (NEWS) into clinical policy.
Keith Harper
All Responded
2016-0151
21 Apr 2016
Essex
Highways Agency
Concerns summary (AI summary)
Drivers lacked adequate warning of a pedestrian crossing near a roundabout due to limited visibility and misleading road features. Additionally, carriageway markings were obscured by resurfacing and debris.
Action Taken
(AI summary)
Essex County Council has completed work to refresh the carriageway markings exiting the roundabout, including the segregation line and give-way triangles.