2016

PFD Reports
Reports: 472 Areas: 69

65% response rate (above 63% average).

Clear 222 results
Christine Stevenson
All Responded
2016-0123 10 Mar 2016 Manchester (South)
Medicines and Healthcare Products Regul…
Concerns summary (AI summary) Large volumes of Oramorph solution, despite containing less than 0.2% morphine, are prescribed without sufficient control. This poses a serious and potentially fatal risk to naive users due to the high total dosage.
Action Planned (AI summary) Greater Manchester will raise concerns about volumes/strengths of prescribed controlled drugs and provide guidance to prescribers, as well as examine its reporting system to identify high-volume prescribers. They will highlight prescribing volumes in the national Care Quality Commission "Controlled Drugs Vigilance Newsletter" and use local newsletters, with some CCGs already working with practices to reduce high doses. The Home Office notes the concerns and states information from the investigation has been added to the Yellow Card Scheme to monitor substances suspected of being misused. The Home Secretary has commissioned the ACMD to explore potential medical and social harms arising from the illicit supply of medicines.
Derek Nixon
All Responded
2016-0103 10 Mar 2016 Stoke on Trent and North Staffordshire
Staffordshire County Council
Concerns summary (AI summary) A lorry driver's elevated cab position prevented seeing a pedestrian crossing directly in front of the vehicle, resulting in a fatal collision and highlighting pedestrian visibility issues for large vehicles.
Action Planned (AI summary) Staffordshire County Council proposes to not reinstate a 'Keep Clear' marking and install a short section of guardrail at the junction of Ball Haye Street and Fountain Street in Leek. These measures are proposed to be funded from the 2016/17 financial year Capital Programme.
John Rogers
All Responded
2016-0097 9 Mar 2016 North Wales (East and Central)
Betsi Cadwaladr University Health Board
Concerns summary (AI summary) The health board's current systems are inadequate to ensure staff possess appropriate and up-to-date qualifications and training for their required work.
Action Taken (AI summary) The University Health Board has undertaken and completed a detailed action plan relating to Ysbyty Glan Clwyd with specific training requirements. They are strengthening systems to ensure training and qualifications remain up to date, introducing a more rigorous approach to monitoring and a supportive approach for staff training.
Elsie Tindle
All Responded
2016-0098 8 Mar 2016 Sunderland
Department of Health and Social Care
Concerns summary (AI summary) The insufficient number of Second Opinion Appointed Doctors (SOADs) leads to delays, causing practitioners to default to urgent powers for ECT, risking the bypass of crucial safeguards and inappropriate treatment.
Action Taken (AI summary) The Department of Health acknowledges CQC's administrative error and the SOAD shortage. CQC has undertaken a 100% comparison check and implemented process reminders and daily checks to mitigate errors, and is also reviewing the SOAD fee structure to potentially free up SOAD time. The Department of Health has strengthened the 2015 MHA Code of Practice concerning the use of section 62, and SOADs have been instructed to feedback any issues regarding the use of s62 directly to CQC.
Lee Gaunt
All Responded
2016-0092 4 Mar 2016 Manchester South
Greater Manchester Fire and Rescue Serv…
Concerns summary (AI summary) The Fire and Rescue Service failed to provide effective occupational health support, assigning extra duties to a distressed employee after a colleague's death, indicating a general lack of support for staff in stressful situations.
Action Taken (AI summary) GMFRS has amended its procedures to allow employees to self-refer for counselling via its occupational health provider. It has also been piloting a system known as Trauma Risk Management (TRiM) since November 2015, and established a working group with trade union participation examining the facilities available for addressing the effects of dealing with stressful situations.
Elsie Raper
All Responded
2016-0090 4 Mar 2016 County Durham and Darlington
County Durham and Darlington NHS Trust,… Neasham Road Surgery
Concerns summary (AI summary) A patient's severe tibia and fibula fractures remained undiagnosed for four days despite regular medical visits, leading to extreme pain and contributing to her death.
Action Planned (AI summary) The surgery will implement several actions, including investigation of falls in elderly patients and prompt referral for x-rays, as well as regular reviews of factors contributing to falls and discussion of the issues with the staff at Grosvenor Park Care Home. Four Seasons Health Care has initiated 24-hour falls observation charts, completed a list of all residents with a confirmed diagnosis of osteoporosis, reviewed and rewritten residents' care plans to incorporate details associated with a diagnosis of osteoporosis and increased risk of fracture, and now refers residents to the Community Matron for review after low impact falls.
Ranjan Mistry
All Responded
2016-0093 4 Mar 2016 Manchester (South)
Tameside Hospital NHS Foundation Trust
Concerns summary (AI summary) There was no, or insufficient, assessment of the deceased's Falls Risk, neurological observation charts were incomplete or lost, and medical staff were not reviewing nursing notes or vice versa; handover sheets were being shredded, preventing further reference.
Action Taken (AI summary) The Trust has initiated one-to-one training and support for staff involved and is undertaking a review of the documentation, which aligns with actions following the Trust's participation in the National Falls Audit and the 'Everyone Matters' programme. The Trust has also initiated a Guidance Document available online for staff involved in concise and local falls investigation.
Stewart Akins
All Responded
2016-0091 3 Mar 2016 Worcestershire
West Mercia Constabulary
Concerns summary (AI summary) Critical information about the deceased's repeated suicide intentions recorded in police custody was not relayed to the Magistrates' Court, leading to bail being granted without full awareness of the high self-harm risk.
Action Taken (AI summary) West Mercia Police revised its practice so all Prisoner Escort Forms are signed as accurate by the custody sergeant, who has overall responsibility for ensuring risks are correctly documented and communicated. Mandatory training for custody sergeants includes highlighting known risks to the OIC upon consideration for MG7 remand application.
Aleeza Ahmed
All Responded
2016-0089 3 Mar 2016 Manchester (South)
Stockport Council
Concerns summary (AI summary) Chamfered kerbstones and the absence of a protective Armco barrier on a central reservation were identified as potential factors contributing to a vehicle overturning and posing increased danger to road users.
Action Planned (AI summary) Stockport Metropolitan Borough Council plans to make a bid to the Greater Manchester Casualty Reduction Partnership for funding to install a central barrier on Crookilley Way. They are also planning a review of the speed limit on that road.
Devinder Seth
All Responded
2016-0075 26 Feb 2016 London (East)
Royal London Hospital
Concerns summary (AI summary) Ward staff lacked clear guidance on recognising and managing the risks and side effects of opiate medication in orthogeriatric patients, leading to unrecognised opiate toxicity.
Action Planned (AI summary) The Pharmacy department at Barts Health NHS Trust is producing guidance for staff relating to the risk of opiate medications, their side-effects and the signs of opiate toxicity, and a 'share the learning' bulletin. Newham University Hospital is planning to review Serious Untoward Incidents reported from 2013 to date to identify if there are any opiate related SUIs and is retraining all nursing staff.
Jakovas Fofonovas
All Responded
2016-0077 26 Feb 2016 London Inner (South)
Network Rail
Concerns summary (AI summary) Safety recommendations from a British Transport Police report to restrict public access and enhance safety at a railway bridge remained unaddressed by the time of the inquest.
Action Taken (AI summary) Network Rail demolished and replaced the footbridge at Bostall Manor Way with a new, safer design, including industry standard height railings (1250mm) and acoustic fencing with anti-climb extensions. Old building materials have been removed from the site.
Marie Rollason
All Responded
2016-0100 24 Feb 2016 Black Country
Royal Wolverhampton, New Cross Hospital
Concerns summary (AI summary) The report identifies a potential lack of recognition of the deceased's repeated loss of consciousness prior to hospital readmission.
Action Taken (AI summary) The Royal Wolverhampton NHS Trust confirms that clinical staff in the Emergency Department receive regular training in the identification and treatment of pulmonary embolism. A training session on venous thromboembolism has recently been delivered, and ECG interpretation is included in training sessions.
Wilfred Pearson
All Responded
2016-0088 24 Feb 2016 Manchester (South)
Tameside Hospital NHS Foundation Trust
Concerns summary (AI summary) Concerns include outdated treatment protocols, poor medical notes, inadequate care escalation, and severe junior medical staff shortages. The patient was also unlawfully detained.
Action Taken (AI summary) Tameside Hospital NHS Foundation Trust revised the Status Epilepticus Policy twice since Mr. Pearson's admission, including references to recent guidance in the Lancet Medical Journal. They have also provided MCA/DOLS training sessions and promote DOLS principles through internal communications.
Freda Weston
All Responded
2016-0080 23 Feb 2016 Manchester (South)
Stockport NHS Foundation Trust
Concerns summary (AI summary) Premature discharge, critical delays in antibiotic administration due to severe staff shortages, and staff unfamiliarity with escalation guidelines were identified. Handover sheets were also destroyed.
Action Taken (AI summary) Stockport NHS Foundation Trust will supply Patient Information Leaflets with monitored dosage systems, including a generic medicine patient information leaflet. All wards in the Medicine Business Group have access to electronic handover, and printed handover sheets are shredded at the end of each shift. The Trust is recruiting European registered nurses.
Patricia Medland
All Responded
2016-0102 22 Feb 2016 Exeter and Greater Devon
Bampton Surgery
Concerns summary (AI summary) The patient's daughter was unaware of her designated role as a protective factor in the care plan, potentially preventing her from recognising signs of her mother's mental health relapse.
Action Planned (AI summary) The practice agreed to encourage sharing appropriate information with relatives and carers, always discussing this with the patient, and has informed the NHS Northern, Eastern and Western Clinical Commissioning Group of the issues raised for wider sharing.
Clifford Crofts
All Responded
2016-0066 22 Feb 2016 Surrey
Ashford and St Peter’s Hospital Trust
Concerns summary (AI summary) A critical post-operative care plan went missing, and nursing staff faced unsuccessful attempts to escalate care for acute pain. Significant delays occurred in obtaining a CT scan.
Action Taken (AI summary) The Trust has made several changes including no longer undertaking feeding enterostomies on Fridays or weekends, implementing the RIG care plan in radiology, making care plans available on the intranet, and producing an online training module for staff.
Brenda Morris
All Responded
2016-0065 19 Feb 2016 London Inner (North)
East London NHS Foundation Trust
Concerns summary (AI summary) Lack of communication with the partner regarding leave conditions and no routine family feedback were identified. There was also confusion about doctor authorisation for unplanned leave and substandard documentation.
Action Planned (AI summary) The Trust has developed an 'In-patient leave agreement' and an 'In-patient leave checklist' to be completed before a patient goes on leave, with a pilot on older persons wards aiming for full introduction by the end of the month and quarterly audits starting in July 2016.
Eric Gaskell
All Responded
2016-0057 16 Feb 2016 Manchester (West)
Royal Bolton Hospital
Concerns summary (AI summary) Hospital policy restricts doctors to issuing only hospital-specific prescriptions. This, combined with a non-24-hour pharmacy, prevents A&E patients from accessing critical medication outside of pharmacy hours.
Action Planned (AI summary) The hospital will review the existing stock list of over-labelled and pre-packed medicines with the Accident and Emergency Department by 31 May 2016. They also plan to advertise the opening hours and process for obtaining medicines out of hours with the Accident and Emergency Department in April 2016.
Adam Withers
All Responded
2016-0059 15 Feb 2016 Surrey
Department of Health and Social Care NHS England Surrey and Borders Partnership NHS Trust
Concerns summary (AI summary) Psychiatric nursing staff failed to sufficiently record patient observations and interactions, lacking understanding of their importance, and made unlabelled retrospective entries after death, compromising patient assessment and care.
Noted (AI summary) The Department of Health states that original paper records should not be destroyed after a patient's death where the death may be subject to investigation. They state that the NHS Records Management Code of Practice is currently under review. The Trust has instigated work to improve the quality of engagement with adult inpatient services using a process of purposeful engagement and revised their Observation Policy to include clearer guidance on recording all clinical interventions. This is a joint strategic statement from NHS Improvement and the CQC about working together to ensure financial rigour while improving quality outcomes for patients. It describes how the two organisations will work together in the future.
Peter Tye
All Responded
2016-0050 15 Feb 2016 Plymouth, Torbay and South Devon
Department of Health and Social Care
Concerns summary (AI summary) Misplacement of a central venous line into an artery highlighted a need for wider promulgation of improved insertion and removal procedures to reduce deaths.
Action Planned (AI summary) The FICM and ICS Joint Standards Committee are discussing how to monitor incident reports and publicise lessons learnt, and Mr. Tye’s case will be discussed at the next meeting where a mechanism for cascading this information will be agreed.
Margaret Hions
All Responded
2016-0047 12 Feb 2016 Carmarthenshire and Pembrokeshire
West Wales General Hospital
Concerns summary (AI summary) Inadequate adherence to clinical pharmacy policy regarding tinzaparin prescribing, blood level monitoring, and creatinine clearance monitoring posed risks to patient safety.
Action Planned (AI summary) The Health Board has reviewed its practice in the prescribing of tinzaparin and monitoring of blood levels, and a revised guideline has been produced, subject to consultation and approval; the importance of monitoring creatinine clearance is being reiterated to clinicians and pharmacists.
Sandra Wood
All Responded
2016-0048 12 Feb 2016 North West Kent
Maidstone and Tonbridge Wells NHS Trust
Concerns summary (AI summary) The NHS Trust's lack of routine weekend CT scan facilities led to a critical delay in an urgent scan, proving too late for the patient.
Noted (AI summary) The Trust states they do have facilities to provide CT scans during weekends and that scans are carried out on all patients that require them, based on a clinical decision; the Trust has taken the opportunity to re-iterate the processes in place to clinical staff regarding the availability of CT scanning 24/7 for urgent cases.
Eitvydas Zdanys
All Responded
2016-0043 9 Feb 2016 Bedfordshire and Luton
Bedfordshire Police
Concerns summary (AI summary) Police officers responding to a road traffic incident lacked basic life support training, rendering them unable to assess or resuscitate a seriously injured motorcyclist.
Action Planned (AI summary) The officers involved will shortly receive training on when and how to administer CPR, and all officers will be reminded during their annual refresher training of when it is necessary and appropriate to commence CPR; all officers will be trained further as to the management of scenes following a RTC where a major injury is suspected.
David Hughes
All Responded
2016-0040 9 Feb 2016 Leicestershire City and South Leicestershire
Leicestershire Partnership NHS Trust
Concerns summary (AI summary) Critical patient observations were inconsistently performed and recorded, fluid balance charts were meaningless, patient bedrooms lacked call bells, and nursing staff showed insufficient understanding of physical illness signs.
Action Planned (AI summary) The Trust has completed a cycle of recruitment into new general nurse posts at the Bradgate Unit and has commenced a second cycle; the service will review this strategy and consider other workforce diversity options if there are no applicants again.
Isla Lord
All Responded
2016-0035 5 Feb 2016 Bedfordshire and Luton
Princess Alexandra Hospital NHS Trust
Concerns summary (AI summary) A critical lack of liaison between tertiary and local hospitals resulted in no agreed delivery plan for a baby with identified heart anomalies, increasing risks for mother and child.
Action Taken (AI summary) The Standard Operating Policy for obstetric ultrasound scanning has been amended to include consultant requests for detailed delivery plans from tertiary centers, documented in patient notes. This policy has been added to the Trust guidelines, obstetric doctors have been notified, and referrals to tertiary centers will be monitored by the weekly Multidisciplinary Paediatric Plans of Care Meeting.