2017
PFD Reports
Reports: 446
Areas: 66
65% response rate (above 63% average).
Margaret Atkinson
Partially Responded
2017-0021
30 Jan 2017
County Durham and Darlington
G4S
National Offender Management Service
Tees, Esk and Wear Valley NHS Trust
Concerns summary (AI summary)
Concerns were raised about the difficulty in describing and assessing risk from unusual prisoner behaviour, potentially leading to its normalisation and overlooking signs of increased risk.
Action Planned
(AI summary)
The prison Mental Health services are using more specific language than "ligature" to describe observations, discussed in team meetings. The Trust will work with partners to agree and promote a guidance document within the NE prison cluster.
David Holman
All Responded
2017-0018
30 Jan 2017
Cheshire
Cheshire East Council, Highway Departme…
Concerns summary (AI summary)
A lack of dedicated cycle lanes on a busy road, coupled with an obstructed footpath and a hazardous kerb dip, created an unsafe environment for cyclists.
Action Planned
(AI summary)
Cheshire East Council has programmed works to remove and relocate a road sign situated in the footway and re-kerb a length of the road to provide a higher consistent kerb height. The Road Safety Team will also conduct a complete Safety Assessment of the carriageway regarding the provision of a cycleway.
Frederick Chisnall
All Responded
2017-0017
30 Jan 2017
Cheshire
Halton Clinical Commissioning Group
St Helens Clinical Commissioning Group
Concerns summary (AI summary)
Agency staff lacked adequate training in proper documentation, monitoring clinical condition changes, and urgently obtaining medical assistance, raising concerns about patient safety.
Action Taken
(AI summary)
Following a safeguarding investigation, Reflex Agency provided further training to its staff, and disciplinary action was taken against a nurse by St Mary's Nursing Home, who also assured they would no longer use Reflex Agency for non-registered staff. The Team Manager for St Helens Contracts and Quality Monitoring service liaised with the agencies for assurance of actions taken.
Frances Cappuccini
All Responded
2017-0020
27 Jan 2017
Kent (North-West)
Maidstone and Tunbridge Wells NHS Trust
Concerns summary (AI summary)
Multiple failures included not checking for retained placenta, ignoring haemorrhage protocols, inadequate anaesthetist supervision, delays in emergency help, and poor note-keeping, all impacting patient safety.
Action Taken
(AI summary)
The Trust detailed standard practice for checking placenta removal and monitoring blood loss after caesarean sections. They described actions to improve diagnosis and treatment of Postpartum Haemorrhage (PPH), including training, equipment, PPH boxes and proformas. Also described documentation training and audits for staff.
Derek Thomas
Historic (No Identified Response)
2017-0016
27 Jan 2017
Hampshire (North East)
HM Principal Inspector of Railways
Office of Rail and Road
Concerns summary (AI summary)
The unmanned and unprotected railway crossing relies solely on a distant train horn for warning, with previously obscured visibility contributing to safety risks.
Albie Marlow
All Responded
2017-0015
26 Jan 2017
Bedfordshire and Luton
Luton and Dunstable Hospital
Concerns summary (AI summary)
A mother's repeated requests for a Caesarean Section were not granted, leading to the baby's death and raising concerns about respecting maternal wishes in delivery.
Action Taken
(AI summary)
The hospital revised its VBAC form to incorporate a full clinical assessment including abdominal palpation and a vaginal examination for women undergoing IOL with a history of previous caesarean. Actions relating to improving the timeliness of epidurals and decision making around non-elective caesarean sections have been completed and implemented.
Raymond Pollard
All Responded
2017-0023
25 Jan 2017
Brighton and Hove
Brighton and Sussex University Hospital…
Concerns summary (AI summary)
A poorly informed decision to discharge a patient with no improvement, without doctor review, led to a failed discharge that seriously compromised the patient's health.
Action Planned
(AI summary)
The Trust's Head of Nursing reviewed the concerns and will share the learning with staff in Respiratory Medicine through sessions focusing on discharge procedures, responding to changes in patient NEWS scores, and appropriate documentation. Mr Pollard's care will be explored again at the next Respiratory Morbidity and Mortality Meeting and raised at the Trust-wide Deteriorating Patient Steering Group meeting.
Geraldine Butterfield
Historic (No Identified Response)
2017-0022
25 Jan 2017
Surrey
Collingwood Nursing Home
Concerns summary (AI summary)
Nursing staff lacked sufficient knowledge of the choking policy and understanding of when to provide life-sustaining treatment in the presence of a DNAR order.
Thomas Coyne
Historic (No Identified Response)
2017-0207
19 Jan 2017
Cheshire
Northern Rail
Concerns summary (AI summary)
Inadequate CCTV coverage at the station and the absence of physical barriers at platform ends allowed unmonitored access to the tracks, posing a serious safety risk.
Teresa Dennett
Partially Responded
2017-0026
18 Jan 2017
Nottinghamshire
Derby and Burton Hospitals
National Institute for Clinical Excelle…
NHS England
+2 more
Concerns summary (AI summary)
Absence of a clear pathway for life-saving neurosurgery referral, issues with diagnostic imaging, and insufficient input from stroke physicians were identified as critical concerns. A lack of defined protocols risked delayed treatment for patients needing urgent surgery.
Action Planned
(AI summary)
A new protocol for the transfer of patients requiring life-saving surgery has been written and shared with relevant stakeholders. The protocol has been published online and all critical care units in the country have been contacted. Sheffield Teaching Hospitals NHS is finalising and communicating a local protocol for the admission of patients requiring emergency neurosurgical procedures, based on SBNS guidelines. This will be shared with trusts within their neurosurgery catchment area. NHS England sought assurance from Specialised Neurosurgical Centres and referring hospitals that protocols are in place to ensure patients requiring life-saving surgical intervention will be referred regardless of critical care bed availability. Neuroscience Centres confirmed that protocols are in place and adhered to, and the Society of British Neurological Surgeons re-circulated guidelines on patient transfer.
Michael Parke
All Responded
2017-0025
18 Jan 2017
Cumbria
Department of Health and Social Care
North Cumbria University NHS Trust: NHS…
Concerns summary (AI summary)
Recurring avoidable deaths from misplaced nasogastric tubes revealed staff unaware of or not applying the relevant policy, the trust not ensuring compliance or providing training, and a failure to learn from previous incidents, compounded by a lack of corporate memory.
Action Planned
(AI summary)
The Department of Health acknowledges the need for consistent implementation of patient safety requirements for nasogastric tubes. They are considering the evidence and economic implications of routine pH testing and will consider mandating it if the evidence supports it. The DH also highlights NIHR funding for a location-indicating naso-gastric tube being developed by the University of Hull. The Trust has created an action plan in response to the concerns raised, summarised in an attached report. Progress will be included in the Trust’s Internal Audit Plan for 2017/18 and reported to the public Board meeting in March 2017.
Amanda Coulthard
All Responded
2017-0024
18 Jan 2017
Cumbria
Department of Health and Social Care
North Cumbria University NHS Trust: NHS…
Concerns summary (AI summary)
Recurring avoidable deaths from misplaced nasogastric tubes revealed staff unaware of or not applying the relevant policy, the trust not ensuring compliance or providing training, and a failure to learn from previous incidents, compounded by a lack of corporate memory.
Action Planned
(AI summary)
The Department of Health acknowledges concerns about nasogastric tube misplacement and refers to ongoing work, including an NIHR-funded project at the University of Hull to develop a location-indicating NGT. The Trust has created an action plan in response to the concerns raised, summarised in an attached report. Progress will be included in the Trust’s Internal Audit Plan for 2017/18 and reported to the public Board meeting in March 2017.
Shane Hardy
Historic (No Identified Response)
16 Jan 2017
Gloucestershire
Change Grow Live
2Gether NHS Foundation Trust
Concerns summary (AI summary)
Individuals with co-occurring addictions and mental health issues fell through service gaps, receiving no assistance. Additionally, there was a lack of inter-agency information sharing and no identified lead agency for communication.
Natalie Gray
All Responded
2017-0003
13 Jan 2017
Mid Kent and Medway
Kent and Medway NHS
Concerns summary (AI summary)
Concerns included an unfinalized discharge pathway for personality disorder patients, inadequate risk assessment forms and subjective terminology leading to inaccurate assessments. Crucially, significant third-party information was not consistently recorded.
Action Taken
(AI summary)
The Trust has implemented steps to support discharge from in-patient services, including using a countdown to discharge tool and strengthening links between CMHT and CRHT teams. The Trust is improving relationships with Kent Police by designating a third police officer to the acute service line and holding quarterly executive liaison meetings.
Sarah Tyler
All Responded
2017-0002
13 Jan 2017
North Wales (East and Central)
Betsi Cadwaladr University Health Board
Concerns summary (AI summary)
Pervasive hospital admission delays due to insufficient beds were exacerbated by increased 'bed blocking' on weekends, stemming from reduced patient discharges. This systemic issue poses a significant risk to timely patient care.
Action Planned
(AI summary)
The Health Board is implementing an Unscheduled Care Plan in 2017/18 to improve waiting times for hospital admissions and reduce bed occupancy. The plan includes targets for each section and will be overseen by a Health Board-wide Transformation Group, with progress monitored monthly and by Welsh Government.
Jennifer Clark
All Responded
2017-0001
12 Jan 2017
Bedfordshire and Luton
Watford General Hospital
Concerns summary (AI summary)
The neonatal unit has insufficient beds and is inadequate for the high number of births, despite an expansion proposal being rejected. This severe lack of facilities poses a high risk to babies' lives.
Action Planned
(AI summary)
The Trust states that it has adequate neonatal facilities but acknowledges that the Neonatal Unit requires modernisation. The Trust Board approved a redevelopment plan including the NICU and the Strategic Outline Case is awaiting consideration.
Charles Rendell
All Responded
2017-0006
11 Jan 2017
Berkshire
Bayer Plc
Concerns summary (AI summary)
There is inadequate communication to patients and prescribing clinicians about Ciprofloxacin's rare but serious side effect of suicidal ideation. This lack of awareness prevents timely recognition and appropriate reaction to potential symptoms.
Noted
(AI summary)
Bayer states that patient safety is taken very seriously. They reviewed reports of psychiatric effects associated with ciprofloxacin and believe the UK product information includes an appropriate warning to advise prescribers and patients. The MHRA reviewed the information and considers that the product information for Ciproxin provides up-to-date information on the risk of mental disturbances. They will review all UK Package Leaflets for generic ciprofloxacin products to ensure consistent presentation of this information.
Emily Voukelatou
All Responded
2017-0004
11 Jan 2017
London Inner (North)
Camden and Islington NHS Trust
Concerns summary (AI summary)
The crisis team routinely failed to involve family in patient care, leading to lost input. Repeated unreturned calls from worried relatives also indicated poor communication and information handling within the service.
Action Taken
(AI summary)
The Trust stresses the importance of family input and states it is routinely assessed, with patient consent, throughout the care pathway. The trust issued guidance to staff at North Camden Crisis House to ensure that numbers and contact details are clearly provided to families.
Ana Sirghi-Marin
Partially Responded
2017-0005
9 Jan 2017
London Inner (North)
British Maternal and Fetal Medicine Soc…
Royal College of Obstetricians and Gyna…
Concerns summary (AI summary)
A guideline is needed for immediate microbiological analysis of discolored, non-purulent/non-blood-stained amniotic fluid samples. This precaution is vital for early infection detection, even if not immediately impactful.
Action Planned
(AI summary)
The RCOG will consider the coroner's recommendations regarding bacteriological examination and antibiotic treatment of discoloured amniotic fluid when revising their Green-top guideline. They will also consider adding a prominent notice to their website encouraging doctors to consider these actions.
David Moran
All Responded
2017-0008
6 Jan 2017
Cheshire
5 Boroughs NHS Foundation Trust
Concerns summary (AI summary)
The Trust's referral urgency guidance was imprecise, lacking a default to urgent in cases of doubt or absent screening. Communication between administrative, nursing, and clinical staff also appeared ineffective.
Action Taken
(AI summary)
The Trust has implemented a telephone system for the Assessment Team, piloted in Warrington in December 2016 and due Trust-wide by April 2017. All information relating to patients and their referrals must be documented within the electronic patient recording system (RiO), and a senior clinical member of staff reviews all referrals daily.
Roseleen O’Donoghue
Historic (No Identified Response)
2017-0007
3 Jan 2017
Manchester (South)
Your Housing
Concerns summary (AI summary)
The installed stair lift does not stop in a safe position at the top, leaving the step plate suspended over the stairwell. This creates a falling risk for users and may affect other similar installations.