2021

PFD Reports
Reports: 419 Areas: 62

83% response rate (above 63% average).

419 results
Alfred Jones
All Responded
2021-0135 24 Apr 2021 Greater Manchester South
Greater Manchester Health and Social Ca… NHS England
Concerns summary (AI summary) National shortages of MRI scanners and radiology staff led to prolonged hospital stays, increasing patients' risk of falls and contracting nosocomial infections.
Action Planned (AI summary) Tameside and Glossop Integrated Care NHS FT implemented a mobile MRI scanner offering additional outpatient scanning capacity. GMCA GMHSCP are promoting Diagnostic Radiography during career events in 21/22. A NW implementation plan for the next 5 years will be developed. NHS England and NHS Improvement are targeting funding to support diagnostics via the development of community diagnostic hubs which will augment access for inpatient activity in acute hospital services. Expansion of the imaging workforce is being developed in tandem with Health Education England (HEE).
Derek Russell
All Responded
2021-0119 23 Apr 2021 Mid Kent and Medway
Medway Maritime Hospital
Concerns summary (AI summary) A chronic and long-standing shortage of essential falls alarm equipment at the hospital significantly increases patient risk of falls and fatal injuries, compromising staff's ability to provide safety.
Action Planned (AI summary) Medway NHS Foundation Trust is developing a new Standard Operating Procedure and is actively exploring options to source additional falls alarm equipment. A new escalation process will be implemented for non-availability of falls equipment; this will be included in the SOP.
Guy Paget
All Responded
2021-0118 23 Apr 2021 West Yorkshire (East)
HMP Leeds
Concerns summary (AI summary) The prison lacked an efficient, tested system for emergency ambulance exit, leading to delays in transferring a seriously ill prisoner to hospital.
Action Taken (AI summary) The Local Security Strategy (LSS) at HMP Leeds has been revised to clearly outline the system that allows staff to utilise a manual override to facilitate emergency vehicle entry or exit in the event of any mechanical failure.
Kelly Hewitt
All Responded
2021-0180 22 Apr 2021 Milton Keynes
Minister of State for Prisons
Concerns summary (AI summary) There is an inadequate provision of mental health support for prison officers, which needs urgent review.
Action Taken (AI summary) HMPPS employs an Employee Psychological Support Services Clinical Lead. They launched a staff suicide prevention campaign, "Reach Out, Saves Lives" in September 2020, and are working with Remploy to provide learning opportunities. The Post Incident Care Policy is currently being reviewed.
Vilmantas Venskutonis
Historic (No Identified Response)
2021-0154 21 Apr 2021 Lincolnshire
United Lincolnshire Hospital Trust
Concerns summary (AI summary) The full implementation of a nine-point action plan from December 2019 to prevent further deaths, including specific dates, needs to be confirmed and any partial implementation justified.
Mary Gwanyama
All Responded
2021-0117 21 Apr 2021 Surrey
Surrey and Borders Partnership
Concerns summary (AI summary) A vulnerable patient was prematurely discharged into homelessness from a mental health unit without proper planning, medical review, or adequate risk assessment, failing to follow Care Programme Approach guidelines.
Action Planned (AI summary) The Trust will update its CPA policy and Acute Care Services Operational Protocol to reflect that anyone who is homeless must have a CPA discharge meeting on the inpatient ward prior to discharge. The CMHRS Operational Policy is going to be updated, with specific attention to the ‘transition’ process to another Trust.
Susan Adams
All Responded
2021-0116 21 Apr 2021 Staffordshire South
St George’s Hospital
Concerns summary (AI summary) Patients living near county boundaries face difficulties accessing consistent secondary psychiatric care, as crisis and long-term treatment services are split across different jurisdictions.
Noted (AI summary) MPFT acknowledges the concerns about commissioning difficulties for patients living near county boundaries, explains how they have worked with other trusts to provide care, and states that the matter has been forwarded to commissioners for consideration.
Ella Kissi-Debrah
All Responded
2021-0113 20 Apr 2021 Inner South London
British Thoracic Society Department for Environment, Food and Ru… Department for Transport +11 more
Concerns summary (AI summary) National air pollution limits exceed WHO guidelines, and there is low public awareness of pollution levels. Medical professionals also fail to adequately communicate the adverse health effects of air pollution.
Action Planned (AI summary) DEFRA, DFT, and DHSC will continue to work to improve public awareness of air pollution, including a pilot project with GPs providing air quality advice and information to a range of vulnerable groups. They will also make expertise available to relevant professional organisations. The Mayor of London has implemented measures such as the Ultra Low Emission Zone (ULEZ) and is expanding the monitoring network. They are also supporting health and care system support for vital structural changes. NICE amended its asthma guideline (NG80) in March 2021 to clarify the link between air pollution and asthma and added links to NICE guidelines on air pollution: outdoor air quality and health and indoor air quality at home. The RCGP is in the process of producing a planetary health element of the curriculum that all new GPs will be assessed against and are also planning a high-profile webinar incorporating elements regarding pollution. The RCP will work with specialist societies to raise the profile of air pollution's impacts, review the internal medicine curriculum, increase knowledge among physicians, produce resources for professionals to discuss air pollution with patients, improve incentives for conversations, and urge government to tighten regulations. The NMC will consider the concerns in their evaluation of pre-registration standards, focusing on communication with families, and identify further activity to ensure professionals understand their obligations to communicate clearly with patients about evidence related to managing and preventing ill-health. The BTS intends to build upon work undertaken to date by raising awareness of the effects of poor air quality, producing an updated Position Statement on air quality and lung health, and adding the health care profession voice to the debate on climate change and air pollution through membership of the UK Health Alliance on Climate Change and involvement in the Taskforce for Lung Health. The RCPCH curriculum includes a domain on health promotion, and they are working with NHS England/Improvement and Health Education England to develop asthma competencies for child health professionals and carers. They also declared a climate emergency and published a report on tackling climate change. HEE will write to the relevant medical Royal Colleges, GMC and NMC to highlight that improving awareness of the impact of air pollution on health should be considered when developing curricula. The GMC will review standards for medical education to consider how environmental issues are covered, encourage medical schools to address air pollution in curricula, and promote inclusion of environmental impacts in postgraduate training curricula. HEE will add the theme of environmental impacts to the list of potentially important areas to consider as they progress the credentialing agenda. UKHACC delivered a pilot project with Global Action Plan, funded by Defra and the Clean Air Fund, to educate paediatricians and respiratory health professionals on air pollution advice for patients. The London Borough of Lewisham has expanded monitoring capacity, taken part in the Breathe London project, and refreshed the Joint Strategic Needs Assessment for Air Quality. They also promote air quality monitoring tools via social media and local advertising, and ensure information is positioned on relevant websites and newsletters.
Peter Hussey
All Responded
2021-0115 19 Apr 2021 Stoke-on-Trent & North Staffordshire Coroner’s Court
Enteral (GB) UK, University Hospital of… MHRA NHS Supply Chain
Concerns summary (AI summary) An enteral feeding and drainage tube's product description and staff training were insufficient, leading to confusion about its reduced bore size. This caused inadequate drainage, and the product is still misleadingly promoted.
Action Planned (AI summary) NHS England and Improvement are working with the Healthcare Safety Investigation Branch (HSIB) testing and introducing national patient safety incident investigation training and developing a patient safety incident investigation training procurement framework. GBUK Enteral Ltd has revised device labelling and Instructions For Use (IFU) to remove references to drainage, add warnings about flow restrictions with ENFit connectors, and clarify the intended use as a feeding tube. They have also provided refresher training to sales staff and requested NHS supply chain to update the device description on their website. The Trust has designed a new proforma for evaluating equipment and has updated the Trust e-learning training package for the insertion and on-going management of Nasogastric/Orogastric tubes including troubleshooting guidance and a competency and self-assessment document. The manufacturer has updated the product labelling for the Carefeed devices to remove the secondary intended use of drainage; MHRA will write to UK manufacturers of nasogastric tubes to advise them of the risk associated with the use of the ISO standard ENFit connector in aspiration/decompression situations and ask them to update their risk assessment and is collaborating with NHS England and Improvement on raising awareness on the Medical Devices Safety Officers' (MDSO) network.
Stephen Oakes
All Responded
2021-0114 19 Apr 2021 Stoke-on-Trent & North Staffordshire Coroner’s Court
Enteral (GB) UK, University Hospital of… Industry Groups Supply Chain Stakeholders
Concerns summary (AI summary) Product description for a 14Fr feeding/drainage tube was misleading due to a restrictive connector, leading to inadequate drainage. Hospital evaluation was insufficient, and staff lacked training on product changes and alternative actions.
Action Planned (AI summary) The manufacturer has updated the product labelling for the Carefeed devices to remove the secondary intended use of drainage; MHRA will write to UK manufacturers of nasogastric tubes to advise them of the risk associated with the use of the ISO standard ENFit connector in aspiration/decompression situations and ask them to update their risk assessment and is collaborating with NHS England and Improvement on raising awareness on the Medical Devices Safety Officers' (MDSO) network. GBUK has revised device labelling and instructions for use, removing all references to drainage and adding warnings about flow restrictions with ENFit connectors and has provided refresher training to its sales force regarding nasogastric feeding tubes and ENFit connectors. The Trust has designed a new proforma for evaluating equipment and has updated the Trust e-learning training package for the insertion and on-going management of Nasogastric/Orogastric tubes including troubleshooting guidance and a competency and self-assessment document. NHS England and Improvement are working with the Healthcare Safety Investigation Branch (HSIB) testing and introducing national patient safety incident investigation training and developing a patient safety incident investigation training procurement framework.
Roy Evans
All Responded
2021-0112 16 Apr 2021 County of Ceredigion
Ceredigion County Council and Bucher Mu…
Concerns summary (AI summary) A vehicle should have been taken out of service due to multiple safety defects, including worn tyres and a fractured arm pivot, but remained in use after an inspection.
Noted (AI summary) Bucher Municipal, the manufacturer of the machine involved, asserts they were neither the user nor maintainer and their interventions had no bearing on the accident. They state the machine's manual specifies required maintenance checks. Ceredigion County Council outlines existing measures and improvements to vehicle maintenance and management systems implemented before July 2018, including documentation sign-offs, lesson learned processes, and monthly audits. They also increased the frequency of roller brake tests in December 2019 and undertook FTA audits in March 2020.
Yusuf Seyit
All Responded
2021-0111 16 Apr 2021 London Inner South
University Hospital Lewisham
Concerns summary (AI summary) A high-risk patient with infection symptoms did not receive timely antibiotic intervention. There was no clear treatment plan, and the actual administration time for a critical antibiotic was not confirmed.
Action Taken (AI summary) University Hospital Lewisham has re-audited sepsis performance against the Sepsis 6 Bundle standards, ensured all wards are stocked with the paper version of the Sepsis Assessment Bundle, reminded staff to administer critical medications within one hour of prescription, and is prioritising the implementation of an electronic (iCare) Sepsis Bundle.
Danielle Broadhead
All Responded
2021-0104 15 Apr 2021 West Yorkshire (Western)
Roads and Highways – Kirklees Council
Concerns summary (AI summary) The existing road layout and measures highlighting the kerb need review to ensure they meet safety regulations, particularly regarding the commencement of the kerb.
Action Planned (AI summary) Kirklees Council will extend the northern footway by 18m to improve pedestrian crossing opportunities on Barnsley Road. These works are part of a footway maintenance scheme started on May 7th 2021.
Ailsa Stewart
All Responded
2021-0110 15 Apr 2021 Manchester South
Department of Health and Social Care
Concerns summary (AI summary) A lack of national guidance on suspending domiciliary care packages and coordinating information sharing for vulnerable patients discharged from urgent care poses a risk to continuity of care.
Action Taken (AI summary) North West Ambulance Services (NWAS) has introduced an additional question to prevent a journey until confirmation is received that a care package is either not required or is in place. Communications have also been sent to NWAS staff reminding them to ensure patients are left with a communication device or alarm facility.
Saima Hussain Mann
All Responded
2021-0109 15 Apr 2021 Manchester South
Greater Manchester Mental Health NHS Fo…
Concerns summary (AI summary) The mental health service lacked a reliable system for direct, tailored communication with service users regarding their referral status and plan, failing to account for their specific needs.
Action Planned (AI summary) The Trust states that the Community Transformation Project will address referral processes between services and how service users are kept informed. In the interim, the Trafford Service Manager is updating the CMHT Standard Operating Procedure (SOP) to include the process of discharge from the CMHTs to ensure referrals into other services are actioned before case closure, to be completed by 9th July 2021.
Amy Chiverall
All Responded
2021-0178 14 Apr 2021 Manchester North
Rochcare
Concerns summary (AI summary) The care home's business decision not to use pendant call alarms meant fixed call bells were often out of reach for falls-risk residents, increasing their injury risk.
Action Taken (AI summary) Rochcare states that it has introduced several improvements including staff training, review of policies, incident follow-up, a new record keeping system, and the installation of call bells that allow residents to summon help when needed.
Richard Dyson and Simon Midgley
All Responded
2021-0108 14 Apr 2021 West Yorkshire (East)
Dept. for Business, Energy and Industri…
Concerns summary (AI summary) Hotels lack readily accessible and accurate guest/staff lists for emergency services, leading to critical delays in rescue efforts due to time lost establishing who was missing.
Action Planned (AI summary) The Scottish Government will work with SFRS to consider updating fire safety guidance for premises with sleeping accommodation, focusing on emergency fire action plans including procedures for checking evacuation and communicating with SFRS. SFRS will refresh prevention awareness internally, work with the hotel sector, engage with Dutyholders, and prepare a public education campaign on fire action plans.
Gary Day
All Responded
2021-0107 13 Apr 2021 Inner North London
Moorfields Eye Hospital NHS Foundation …
Concerns summary (AI summary) Surgical consent forms failed to disclose death risk from air embolus. No post-operative check for embolus was done, and the patient was discharged too quickly without adequate monitoring.
Action Taken (AI summary) Moorfields Eye Hospital NHS Foundation Trust has completed an internal investigation, shared the report with the next of kin, and elected to not undertake further procedures of this nature due to lack of facilities for enhanced monitoring.
Hannah Browning
Partially Responded
2021-0106 13 Apr 2021 North Wales (East and Central)
Betsi Cadwaladr University Health Board Wrexham County Borough Council
Concerns summary (AI summary) Mental Health Services failed to adequately protect a patient with an immediate self-harm plan, making no attempt to contact her or reinforce available crisis options.
Action Taken (AI summary) Wrexham County Borough Council has developed a social work checklist for mental health social work teams and duty cases, implemented in May 2021, to ensure clear guidance and process adherence regarding risk identification and escalation.
Natasha Crabb
Partially Responded
2021-0103 13 Apr 2021 County of Surrey
Department of Health and Social Care Home Office
Concerns summary (AI summary) There are no legal powers to prevent butane inhalation or restrict its purchase, making it easy for individuals addicted to obtain large amounts despite fatal risks.
Action Planned (AI summary) The Department of Health and Social Care directs readers to the Talk to FRANK website, mentions contact with the Home Office re: powers under the Psychoactive Substances Act 2016, and plans to invest £2.5m in piloting an enhanced RECONNECT service for offenders with complex needs.
Anthony Wilkinson
All Responded
2021-0102 13 Apr 2021 South Yorkshire (West District)
Stars Social Support Ltd, Care Quality …
Concerns summary (AI summary) The care provider demonstrated a lack of transparency, failed to update and communicate care plans effectively, and over-relied on an insecure WhatsApp group for critical service user information.
Action Taken (AI summary) The Trust has amended its Level 6 food consistency advice sheets by removing picture anomalies and amending statements to remove ambiguity, based on IDDSI Framework reviewed in May 2021. The organisation has ceased trading and is liaising with the Local Authority and CQC to transfer service users. CQC has reviewed the concerns raised, contacted Stars Social Support Limited, and referred the report to CQC's policy team to review. The shorter report guidance was implemented in January 2019.
Ann Coles
All Responded
2021-0101 13 Apr 2021 County of Surrey
Royal College of GPs Royal College of Physicians
Concerns summary (AI summary) A significant gap exists in patient oversight as there is no compulsory requirement for lung imaging when individuals are prescribed long-term amiodarone, despite known lung toxicity risks.
Noted (AI summary) The RCGP acknowledges the concerns, provides background on amiodarone, and recommends that the coroner request the MHRA comment on the matter as regulatory responsibility lies with them. The RCP recommends that no new monitoring systems are required for amiodarone, but that strict adherence to existing NICE and local shared care guidelines will provide for safe and monitored practice. MHRA will take forward the PEAG's recommendations to improve product information on pulmonary toxicity and consider additional risk minimisation measures, such as a Patient Alert Card, and issue a reminder to healthcare professionals via the Drug Safety Update.
Janet Willcock
All Responded
2021-0105 9 Apr 2021 City of Brighton & Hove
University Hospitals Sussex NHS Foundat…
Concerns summary (AI summary) Crucial opportunities were missed to auscultate the patient's chest in A&E and before surgery, leading to a missed new heart murmur that should have triggered an urgent cardiology referral.
Action Planned (AI summary) The hospital will present the case at the next Governance Meeting to highlight the importance of auscultation and rationale documentation, and will audit Emergency Department documentation.
Pauline Brumfitt
Partially Responded
2021-0098 6 Apr 2021 Sefton, St. Helens and Knowsley
Care Quality Commission Widnes Hall Care Home
Concerns summary (AI summary) The care home failed to implement existing falls risk assessment policies, missing opportunities to prevent multiple falls and neglecting timely reporting or investigation of incidents.
Action Taken (AI summary) Anchor Hanover Group has reviewed and updated training, policies and procedures, introduced more formal triage arrangements, additional handover guidance, and improvements to Care Quality Indicators.
Imre Thomas
Historic (No Identified Response)
2021-0097 4 Apr 2021 Lancashire and Blackburn with Darwen
NHS England
Concerns summary (AI summary) Cancelled hospital appointments put vulnerable prisoners at risk, highlighting a need to investigate organizing special prison clinics for hospital consultants.