2021
PFD Reports
Reports: 419
Areas: 62
83% response rate (above 63% average).
Nicholas Winterton
Partially Responded
2021-0204
31 Mar 2021
City of London
College of Clinical Perfusion Scientists
National Institute for Cardiovascular O…
Public Health England
+1 more
Concerns summary (AI summary)
The nationally recognized risk level for Mycobacterium Chimaera infection is inaccurate and outdated, leading to inadequate informed consent and a low threshold of suspicion among clinicians.
Action Planned
(AI summary)
PHE will update risk estimates for Mycobacterium chimaera infection and publish them by September 2021, cascading the information to healthcare professionals through clinical networks; they will forward the request to update NHS guidance to NHS England.
Steven Costello
All Responded
2021-0095
31 Mar 2021
West Sussex
Brighton and Sussex University Hospital…
Concerns summary (AI summary)
Accident and Emergency patient notes, particularly for mental health concerns, were not regularly updated or reviewed, indicating a need for improved documentation processes and staff training.
Action Taken
(AI summary)
The Royal Sussex County Hospital has updated the Emergency Department documentation to include clear guidelines for assessing the risk of self harm and suicide, with prompting questions and a traffic light system; training on the updated documentation has been delivered to all Emergency Department staff.
Joan Coley
Partially Responded
2021-0093
31 Mar 2021
Birmingham and Solihull
Aston Medical School
Birmingham Medical School
Department of Health and Social Care
+3 more
Concerns summary (AI summary)
Inadequate training and lack of competency assessment for junior doctors on central line blood draws, compounded by poor handover between wards, create inherent safety risks.
Action Planned
(AI summary)
The Department of Health has been in contact with multiple organisations including medical schools who have agreed that medical students will cease undertaking blood sampling from a central line under direct supervision, with a more detailed response indicating further actions to follow.
Mohammed Zeb
Historic (No Identified Response)
2021-0096
30 Mar 2021
North Yorkshire, Western District
Craven District Council, Yorkshire Dale…
Concerns summary (AI summary)
A critical lack of accessible water rescue aids, including flotation devices or throw lines, at the incident scene hindered efforts to save a non-swimmer.
Roy Morris
All Responded
2021-0094
29 Mar 2021
Buckinghamshire
Oxford Health NHS Foundation Trust
Concerns summary (AI summary)
Inadequate application of the Care Programme Approach (CPA) policy and untimely allocation of care coordinators for patients discharged from inpatient mental health settings.
Action Planned
(AI summary)
The trust will strengthen the understanding and application of the CPA policy through a task and finish group of clinicians, who will review the role of the Care Coordinator and review standard operating procedures. They are also embedding the six principles of the Triangle of Care, using better lives assessments and carers’ assessments.
Raymond Powell
All Responded
2021-0089
29 Mar 2021
Birmingham and Solihull
Cole Valley Care Ltd
Concerns summary (AI summary)
The nursing home failed to investigate a resident's fall, did not record a preceding fall or update the falls risk assessment, and provided misleading observation records, indicating systemic safety failures.
Action Taken
(AI summary)
The nursing home has implemented a new post falls protocol folder, a new manager’s report/handover for nurses, and a Daily Walkabout Form. They have also promoted an RGN to Deputy Manager and implemented a new daily task folder for nurses to complete audits.
Bathsheba Shepherd
Historic (No Identified Response)
2021-0099
28 Mar 2021
London (West)
Central and North West London NHS Found…
Concerns summary (AI summary)
Delays in resolving Care Programme Approach (CPA) issues between authorities and the inability of a mentally ill person to register with a GP due to a lack of documentation pose ongoing risks.
Nicholas Rousseau
All Responded
2021-0087
28 Mar 2021
Milton Keynes
Milton Keynes University Hospital
Concerns summary (AI summary)
Senior A&E consultants held conflicting views on managing elevated lactate levels and sepsis, with one disregarding NICE guidelines due to perceived inconvenience, indicating a lack of standardized care.
Action Planned
(AI summary)
The hospital will update the MKUH sepsis policy for November 2021, repeat an audit of the management of patients with suspected sepsis, and consider designating a sepsis lead within the department.
Rachel Johnston
Partially Responded
2021-0090
26 Mar 2021
Worcestershire
Care Quality Commission
Field Fisher Solicitors
Holmleigh Care Homes Ltd
+1 more
Concerns summary (AI summary)
The care home failed to adequately investigate nurse failings or report them to the NMC for over two years, and lacked proper policies for identifying, investigating, or suspending staff misconduct.
Action Taken
(AI summary)
Following a death, the care home introduced training for all nurses and reviewed its policies. They have since implemented the Staff Retention policy to ensure agency workers under investigation do not work and are reported, and implemented a Professional Boundaries policy requiring staff to comply with standards of conduct.
Clara Freeman
All Responded
2021-0085
26 Mar 2021
Plymouth Torbay and South Devon
Hart Care Nursing and Residential Home
Concerns summary (AI summary)
Concerns were raised about the proficiency of care staff in managing falls, specifically their interaction with ambulance services, accurate medical recording, and awareness of post-fall complications.
Action Taken
(AI summary)
All staff members in charge of shifts have attended First Aid Training, which included calling the emergency services, managing falls, fractures, choking, bleeding, dressings, CPR, anaphylaxis, the recovery position and monitoring the patient while awaiting help.
Lee Marsden
All Responded
2021-0084
26 Mar 2021
Manchester North
Highways England
North West Motorway Police Group
Concerns summary (AI summary)
A significant delay in activating motorway warning signals and communication failure between agencies, combined with the lack of an internal review, indicate a missed opportunity for learning.
Action Planned
(AI summary)
Highways England will brief North West Highways England Regional Operations Centre staff and police officers on using 'free text' entries in incident logs, shared with all Regional Control Centres as best practice nationally. They maintain their existing policy for activating warning signals is robust and appropriate, and will not take further action on it. Highways England and the NWMPG have agreed to add a free text description to the log to clearly identify the source of information. Police operators and supervisors within NWMPG will be briefed to add this plain language to logs, with a briefing note circulated to staff.
Sean Fegan
Partially Responded
2021-0083
25 Mar 2021
Nottingham City and Nottinghamshire
GP
GP, Change Grow Live, Nottinghamshire H…
Concerns summary (AI summary)
Failures in mental health care include inappropriate decisions to decline treatment, a lack of dual diagnosis services, poor family liaison, and insufficient autism awareness leading to misinterpretation of needs.
Action Planned
(AI summary)
The Trust will deliver mandatory training in learning disability and autism for all health and social care staff, piloted from April 2021. Learning from Autism Deaths Thematic Review will be included in training and future service developments, monitored through a Quality Improvement Plan.
Azra Hussain
All Responded
2021-0082
25 Mar 2021
Birmingham and Solihull
Birmingham and Solihull Mental Health N…
Concerns summary (AI summary)
Critical family concerns about a suicide attempt were not recorded or escalated, and known ligature points in en-suite bathrooms remained unmitigated, indicating failures in risk assessment and safety.
Noted
(AI summary)
The Trust has taken steps to reduce risk from ligatures, including installing pressure sensor alarms on en-suite bathroom doors, removing door furniture, and establishing a rolling capital programme for ligature works. They are also reviewing therapeutic observational practice, staffing levels, and care plans. HSE states that the safety of the environment for patients, including management of ligature points, falls within the remit of CQC, not HSE, according to a Memorandum of Understanding. NHS Birmingham and Solihull ICB provides supplementary information to the Coroner, in support of the information provided by Birmingham and Solihull Mental Health Foundation Trust, in response to the Regulation 28 Report. The CQC has asked for weekly reports on ward improvements, sought an independent review from NHS England, and will share learning from the inquest with inspectors and registered persons. They are monitoring the trust and will use enforcement powers if regulations are not met.
Sheldon Farnell
All Responded
2021-0081
25 Mar 2021
City of Sunderland
Department of Health and Social Care
Concerns summary (AI summary)
Revision of sepsis recognition guidance, mandatory, up-to-date sepsis training, and a review of overly cautious antibiotic prescribing are needed to prevent future deaths.
Action Taken
(AI summary)
The Department of Health and Social Care notes that the South Tyneside and Sunderland NHS Foundation Trust has taken action to improve the identification and management of sepsis, particularly in children, including improvements to processes and policies, and introduced multidisciplinary training.
Ben O’Hara
Partially Responded
2021-0077
17 Mar 2021
Inner North London
Camden & Islington NHS Foundation Trust…
St Pancras Hospital
Concerns summary (AI summary)
Failures included not seeking family consent for contact, an unreviewed outdated medical alert, lack of formal mental health assessment, and absence of an overall care coordinator, hindering comprehensive mental health care.
Action Taken
(AI summary)
The Trust has developed a new post for a Senior Crisis Liaison Nurse to work between Personality Disorder and crisis services, appointed to in June 2021. Crisis teams have also been reminded that they may bring complex cases to the complex case panel/risk panel for discussion and support.
Jamie Poole
All Responded
2021-0075
15 Mar 2021
Stoke-on-Trent & North Staffordshire Coroner’s Court
NHS England
Concerns summary (AI summary)
It is not standard practice across all trusts to regularly test magnesium levels in transplant patients on immunosuppressive medication, despite a known life-threatening side effect, posing an inconsistent risk.
Action Planned
(AI summary)
NHS England will issue a National Patient Safety Alert (Level 2) on the risk of severe hypomagnesemia in transplant recipients using Tacrolimus and PPIs, and send out a Reminder Alert on Magnesium monitoring in patients on PPI. An Expert Clinical review will make recommendations on magnesium monitoring in patients on Immunosuppression.
Timothy Steele
Historic (No Identified Response)
2021-0076
15 Mar 2021
City of Brighton and Hove
Sussex Partnership NHS Foundation Trust
Concerns summary (AI summary)
Inefficient processes led to a patient being lost to follow-up and failure to appoint a Lead Practitioner, exacerbated by fragmented and inconsistent application of the Care Programme Approach (CPA).
Joe Robinson
Partially Responded
2021-0074
15 Mar 2021
Greater Manchester South
Home Office
National Police Chiefs Council
Concerns summary (AI summary)
Police were unable to prevent a large, illegal gathering with no safety provisions, and concerns remain about whether lessons learned regarding policing such events have been effectively shared.
Noted
(AI summary)
The Home Office acknowledges the concerns and outlines the police powers to deal with illegal raves, but states that decisions about deployment are operational matters for the police. They highlight funding to tackle drug supply, treatment services, and Project ADDER.
Lesley Powell
All Responded
2021-0282
12 Mar 2021
City of Brighton and Hove
East Sussex County Council
Concerns summary (AI summary)
Pedestrian safety on the A2100, Battle Hill, needs review following a fatal road traffic collision, highlighting concerns about highway safety for those crossing the road.
Action Planned
(AI summary)
East Sussex County Council is developing a potential pedestrian crossing scheme on the A2100 Battle Hill, with preliminary design completed and funding allocated in the 2021/22 Capital Programme for further development, subject to consultation and legal agreements.
Elizabeth Robinson
All Responded
2021-0072
12 Mar 2021
Gwent
Aneurin Bevan University Health board
Concerns summary (AI summary)
Inadequate nursing staff levels and an unreviewed internal investigation meant nurses were unable to deliver safe care, assess patient fall risk correctly, and were unaware of learning opportunities.
Action Taken
(AI summary)
Aneurin Bevan University Health Board has established a Ysbyty Ystrad Fawr (YYF) Health Care Support Worker (HCSW) pool in September 2020 to support enhanced care levels. The Corporate Serious Incident Team is implementing a training programme for Investigating Officers and trialling standardised template agendas for use at Serious Incident investigation meetings.
Emma Dorman
All Responded
2021-0071
11 Mar 2021
West Yorkshire, Western Division
South West Yorkshire Partnership
Concerns summary (AI summary)
Non-clinical staff inappropriately influenced patient leave decisions, overriding clinical judgment. Additionally, the ward lacked psychologist input for over three years due to persistent recruitment failures.
Action Planned
(AI summary)
The Trust is reviewing its Patient Flow Procedure, skill-mix for vacant psychology posts, and will update the Job Description and Person Specification for the vacant part-time Psychologist post in Ward 18, anticipating completion in June 2021 and in the interim a Clinical Psychologist will provide in-reach support.
Edward Bilbey
All Responded
2021-0068
10 Mar 2021
Derby and Derbyshire
Department for Culture, Media and Sport
England Boxing
Concerns summary (AI summary)
England Boxing lacked adequate child protection policies, enforcement, and up-to-date records for welfare officers, leaving clubs vulnerable and compromising child safety measures.
Noted
(AI summary)
England Boxing had already implemented remedial actions to increase safety and awareness, including revising the Rule Book to make safeguarding responsibilities clear, introducing mandatory DBS checks, and implementing safeguarding training. Following the inquest, they are setting up an independent inquiry to investigate adherence to regulations. DCMS acknowledges the concerns, describes existing safeguarding measures and engagement with sports bodies, but states they do not intend to introduce further sport-specific legislation at this time. They will work with Sport England and England Boxing to review the specific concerns raised.
Rodney Gates
All Responded
2021-0070
8 Mar 2021
Mid Kent and Medway
Medway Maritime Hospital
Concerns summary (AI summary)
Critical patient observations were missed due to low numbers of nursing staff, heavy reliance on agency nurses with limited experience, and a lack of essential equipment on the ward.
Action Taken
(AI summary)
Medway Maritime Hospital has implemented electronic observation recording with a red-flagging system, delivered MHLS training to nurses, trained Band 6 nurses in ALERT and Advanced Life Support, established an acute response team, improved shift handovers, increased A&E staffing, reduced reliance on agency nurses, enhanced the nursing team in Pembroke Ward, and invested in an after-hours equipment store.
Yvonne Copland
All Responded
2021-0067
8 Mar 2021
Isle of Wight
Highways – Isle of Wight Council and Ri…
Concerns summary (AI summary)
The road junction has a history of serious collisions due to poor visibility, deceptive road layout, and inadequate signage/safety measures, despite being a high-traffic route.
Action Planned
(AI summary)
Ringway Island Roads will commission junction designs in May 2021, conduct a design review and consultation in July 2021, commit to a design option in September 2021, tender for a delivery contractor in November 2021, and commence works in February 2022 to improve the junction. The Isle of Wight Council will commission junction designs in May 2021, conduct a design review and consultation in July 2021, commit to a design option in September 2021, tender for a delivery contractor in November 2021, and commence works in February 2022 to improve the junction.
Joan Rutter
Historic (No Identified Response)
2021-0066
8 Mar 2021
Blackpool and Fylde
Riverside Rest Home
Concerns summary (AI summary)
Poor record-keeping, especially during night shifts, obscured important resident events. The delivery of overnight care meant staff were often unaware of residents needing assistance, posing risks.