2023

PFD Reports
Reports: 552 Areas: 65

85% response rate (above 63% average).

Clear 413 results
Derek Larkin
All Responded
2023-0018Deceased 19 Jan 2023 Dorset
Dorset Clinical Commissioning Group Dorset Council
Concerns summary (AI summary) Inability of Dorset Council's Adult Social Care system (Mosaic) to communicate with NHS SytemOne prevents social care teams from accessing vital patient medication and review information, hindering comprehensive care.
Noted (AI summary) Dorset Council confirms that they ensure health is consulted on medication, its use, storage and any risks at assessment and review points. They also confirm written confirmation from Health in writing of any known risks linked to the use of specific medications for named individuals and how to safely manage these is obtained. The learning recommended from the action plan was shared with relevant managers in February 2023. The ICB notes that patient information is accessible via the Dorset Care Record (DCR) and that this gentleman has had a DCR since February 2018, which has been accessed by health and social care staff. They have shared the findings with the relevant teams to inform any future improvements to the DCR.
Lyn Brind
All Responded
2023-0017Deceased 18 Jan 2023 Norfolk
Department of Health and Social Care
Concerns summary (AI summary) Critical delays in transferring patients from ambulances to the emergency department are caused by hospital bed shortages, leading to insufficient patient monitoring and significant ambulance handover delays.
Action Taken (AI summary) The Department of Health and Social Care highlights the 'Delivery plan for recovering urgent and emergency care services', investments in virtual wards, and the Discharge Fund to improve patient flow and reduce ambulance handover delays. They note improvements in A&E performance and handover times at the relevant hospital.
John Henderson
All Responded
2023-0025Deceased 17 Jan 2023 Mid Kent and Medway
HM Prison and Probation Service, HMP Ro…
Concerns summary (AI summary) There was no clear process for sharing critical medical information about prisoners with chronic conditions with frontline staff, leaving officers unaware of potential medical emergencies and appropriate responses.
Action Taken (AI summary) Oxleas NHS Foundation Trust has introduced a Personal Management Plan (PMP) in collaboration with HMPPS, which allows healthcare staff to share information with prison officers about prisoners with chronic conditions, including alerts on their NOMIS record and guidance for staff.
Teegan Barnard
All Responded
2023-0014Deceased 17 Jan 2023 West Sussex
Care Quality Commission Health Education England NHS England +2 more
Concerns summary (AI summary) Failures included not excluding tension pneumothoraces during cardiac arrest, delayed recognition of surgical emphysema, and the anaesthetic department's failure to investigate or conduct a robust morbidity review after the patient's death.
Noted (AI summary) NHS England notes the Trust's strengthened training and improvement work following the death. They highlight ongoing work nationally on maternity services, and dissemination of learning through the Regulation 28 Working Group. The Royal College of Anaesthetists will share learning about bilateral pneumothoraces as a cause of cardiac arrest via its Patient Safety Update. They will also amend guidance to ensure responsibilities around investigation and equipment management after catastrophic events are clear and embed this change into practice through the RCoA’s Anaesthesia Clinical Services Accreditation scheme. The Royal College of Anaesthetists will share learning about bilateral pneumothoraces as a cause of cardiac arrest via its Patient Safety Update. They will also amend guidance to ensure responsibilities around investigation and equipment management after catastrophic events are clear and embed this change into practice through the RCoA’s Anaesthesia Clinical Services Accreditation scheme. The CQC has requested information from University Hospitals Sussex NHS Foundation Trust regarding actions taken and intended in response to the report. They will monitor the Trust's progress and compliance, including implementation of the national medical examiner system and processes for equipment isolation. St Richard's Hospital describes their Maternity Improvement Program developed with the Maternity Safety Support Program and the achievement of year 4 requirements of the Clinical Negligence Scheme for Trusts (CNST). They have also reviewed and strengthened processes for decision making about the local investigation of incidents referred to HSIB. Health Education England expresses condolences but states the concerns fall outside its remit, highlighting work on patient safety training and collaboration on broader NHS improvements.
Sean Duignan
All Responded
2023-0016Deceased 16 Jan 2023 Bedfordshire and Luton
Bedfordshire Police Chief Constable and…
Concerns summary (AI summary) Severe security failures at the police armoury included a chronically failing access system, a widely known override PIN, and incorrect single access permissions, allowing unauthorized access to weapons.
Action Planned (AI summary) HMICFRS will ensure the College of Policing and NPCC issue a national circular by March 31, 2023, addressing lessons learned and requesting a review of armoury access procedures, and will monitor Bedfordshire Police's armoury processes as part of their inspection programme. Bedfordshire Police has already commissioned a review of armoury access, rectified incorrect access levels, restricted single access, introduced mandatory training, installed additional security measures, completed an ICT system upgrade, and is working to establish a new south base premises. HMICFRS reviewed Bedfordshire Police's armoury processes, finding progress in regulating and controlling access, including new systems and technology, and improved security measures at the new Luton firearms base; the number of Chronicle system faults has reduced to zero in the last six months.
Gary Cooper
All Responded
2023-0015Deceased 12 Jan 2023 Cumbria
Department for Culture, Media and Sport Department of Health and Social Care
Concerns summary (AI summary) The death of an individual with depression and psychosis by suicide highlights potential concerns regarding the adequacy of mental health support and intervention.
Action Planned (AI summary) The Department of Health is working with the Home Office on the sale of substances used in suicide, and is working to minimise the availability of harmful, suicide-related content online. The Department is investing an additional £57 million in suicide prevention by March 2024 and has committed to publishing a new national suicide prevention strategy later this year.
Leroy Hamilton
All Responded
2023-0013Deceased 11 Jan 2023 Birmingham and Solihull
Birmingham and Solihull Integrated Care… Birmingham and Solihull Mental Health N… Department of Health and Social Care +2 more
Concerns summary (AI summary) Critical shortages of inpatient mental health beds and PDU spaces leave acutely ill patients without specialist care. Police also failed to correctly classify and risk-assess mentally unwell individuals as high-risk missing persons.
Action Planned (AI summary) West Midlands Police have taken multiple steps including updating missing person investigation training, providing a toolkit for staff interactions with missing persons, upgrading the missing persons recording system, and developing training in partnership with Birmingham and Solihull Mental Health Foundation Trust. Birmingham and Solihull ICB, with BSMHFT and UHBFT, are jointly reviewing pathways of care for acutely unwell people requiring mental health support, including the need for increased mental health beds and Psychiatric Decision Unit spaces. A consistent system-wide protocol across urgent care services for mental health patients who go missing will be led by the Mental Health Provider Collaborative. The Department of Health is supporting the NHS to reduce waiting times in A&E by adding beds, speeding up discharge, and increasing transparency. West Midlands Police are setting up a working group with key partner agencies to discuss and design a joint missing person protocol.
Lucy Jones
All Responded
2023-0012Deceased 11 Jan 2023 Gwent
Aneurin Bevan University Health Board
Concerns summary (AI summary) Significant delays in providing Cognitive Behavioural Therapy and inadequate follow-up by the Community Psychiatric Nurse after discharge, including limited contact attempts, were identified.
Action Planned (AI summary) The health board has developed a Disengagement and Did Not Attend policy to guide clinicians when a person does not attend appointments, balancing duty of care with the patient's right to refuse treatment. The policy is currently in draft, with ratification expected by the end of March 2023. The Rosedale Surgery will add a sentence to patient records giving no more controlled medication than is needed for 48 hours when recording a diagnosis of an overdose. If a patient is admitted with more than 1 overdose within a 3 month period they will change their prescription to daily.
Carol Welch
All Responded
2023-0011Deceased 11 Jan 2023 Warwickshire
George Eilot Hospital NHS Trust
Concerns summary (AI summary) Inadequate training and assessment processes failed to ensure doctors, especially those trained overseas, were familiar with Royal College guidance for returning ED patients and investigating neurological findings like subarachnoid haemorrhage, with learning not effectively embedded.
Action Planned (AI summary) The Trust is adding an alert to the Clinical Portal used by UEC to flag/highlight if a patient reattends within 72 hours and mandate that the doctor should seek advice from a consultant prior to discharging the patient from the department. UEC are in the process of conducting an audit to review patients that have reattended within 72 hours to see whether they were referred to a consultant prior to discharge.
Kyriacos Athanasis
All Responded
2023-0007Deceased 6 Jan 2023 Norfolk
Department of Health and Social Care Norfolk and Waveney Integrated Care Boa…
Concerns summary (AI summary) Hospital overcrowding and delays in transferring patients from ambulances to the emergency department led to inadequate safety checks and delayed diagnosis of severe injuries.
Action Planned (AI summary) The Department of Health and Social Care outlines national initiatives to improve urgent and emergency care, including the Delivery Plan for Recovering Urgent and Emergency Care Services, aiming for faster A&E wait times and reduced ambulance response times through measures like increasing bed capacity and expanding Same Day Emergency Care (SDEC) services. The Integrated Care Board outlines plans to improve the urgent and emergency care system, including developing a virtual ward, an urgent community response service, and urgent treatment centres. The UEC board will lead on transformation and improvement work within the area.
Floyd Carruthers
All Responded
2023-0006Deceased 5 Jan 2023 Birmingham and Solihull
Minister of State, HM Prison and Probat…
Concerns summary (AI summary) Prison staff lacked adequate training on implementing safeguarding policies for self-neglect, and existing escalation routes focused on violence/self-harm, creating a gap in addressing non-violent injurious activity.
Action Taken (AI summary) HMP Birmingham issued a notice to staff about safeguarding and the need to take action when prisoners neglect their welfare. Safeguarding is now a standing item at weekly briefings, and trainers will emphasize self-neglect; a HMPPS training program on safeguarding will be available from December 2023. A learning bulletin will remind staff to identify and refer prisoners who appear to be self-neglecting.
Sylvia Price
All Responded
2023-0009Deceased 4 Jan 2023 Suffolk
Minister of State for Disabled People, …
Concerns summary (AI summary) The lack of enforceable requirements for clear signage identifying accessible toilet facilities in public buildings, despite its absence contributing to a death, poses a risk for future accidents.
Action Planned (AI summary) The Department for Levelling Up, Housing and Communities is updating Building Regulations regarding toilet provision and preparing statutory guidance in a new Approved Document. They will hold a period of public consultation to supplement evidence already held by the department.
Beryl Ellison
All Responded
2023-0002Deceased 3 Jan 2023 Sefton, St Helens and Knowsley
CQC, Weightmans’s Solicitors and Four S…
Concerns summary (AI summary) Inadequate supervision of syringe medication and unchanged care home systems, despite prior family concerns, contributed to a resident's fatal overdose of oxycodone.
Action Taken (AI summary) Four Seasons Health Care Group has implemented improved communication, incident escalation, and medication risk assessment processes to prevent future medication errors. These include notifying management of incidents promptly, regular clinical meetings, monthly meetings to review incident management and medication audits, and medication risk assessments shared with the nursing and care team.