2024

PFD Reports
Reports: 689 Areas: 67

98% response rate (above 63% average).

689 results
Nathan Scantlebury
Partially Responded
2024-0417 23 Jul 2024 Cheshire
Department for Education Department of Health and Social Care NHS England
Concerns summary (AI summary) There is a critical and long-standing national and local shortage of suitable placements for high-risk children with complex mental health needs.
Action Planned (AI summary) NHS England are undertaking significant improvements nationally to develop Children and Young People’s Mental Health (CYPMH) inpatient pathways. They cite investment in localised inpatient and alternative provision, and the intention of the local ICB is to develop cross organisational data set to explore the rising prevalence of complex mental health and develop appropriate places of care. The Department of Health and Social Care acknowledges concerns over the lack of suitable placements for high-risk children with complex mental health needs. They are committed to ensuring access to community services and re-designing inpatient mental health care to enable a more community-based provision of care.
Neil Woodley
All Responded
2024-0414 23 Jul 2024 South London
Metropolitan Police Service Surrey Police
Concerns summary (AI summary) Failures in communication between police forces led to a significant delay in conducting a welfare check, raising concerns about avoidable fatalities in future cases.
Noted (AI summary) The Metropolitan Police Service will deliver learning to staff and officers highlighting the importance of strict location sharing and compliance with standard operating procedures. Surrey Police reviewed records of calls and concluded that calls were handled correctly and promptly passed to the MPS. They agree with MPS that there was no failure in communication between Surrey Police and MPS.
Janet Rice
All Responded
2024-0397 23 Jul 2024 Durham and Darlington
County Durham and Darlington NHS Founda…
Concerns summary (AI summary) The patient safety investigation report was significantly delayed and not a comprehensive review of omissions in anti-coagulant provision, with a limited remit and action plan focused only on the community hospital setting; training was also limited to the community hospital setting.
Action Taken (AI summary) Durham and Darlington NHS have completed actions including improving documentation, sharing learning, and pharmacy attendance at Sister's Away Day. These actions are designed to address concerns about omissions in anti-coagulant provision and capacity/best interest decision making.
Fredrick Dunbavin
All Responded
2024-0396 23 Jul 2024 Dorset
Seascape Homes and Property Limited
Concerns summary (AI summary) There is open, unwarned access to a dangerous wooded area with a significant drop, posing an ongoing risk of serious injury due to lack of barriers or warning signs.
Action Taken (AI summary) Seascape Homes and Property Limited has had a HHSRS assessment carried out, extended the existing metal key clamp barrier along the boundary, and installed 'No Access & fall risk' signs.
Russell Irvine
All Responded
2024-0393 22 Jul 2024 Durham & Darlington
Concerns summary (AI summary) Prison staff failed to escalate or monitor a prisoner's reported refusal of food and fluids, highlighting a national absence of formal policy for monitoring prisoner meal collection.
Action Planned (AI summary) While stating existing policy covers monitoring food refusals, HMPPS will write to all Governors to remind staff of their role in early identification of food and/or fluid refusals, and to satisfy themselves that systems are in place for recording information and sharing it with healthcare providers.
Theo Bradley
All Responded
2024-0392 22 Jul 2024 Nottinghamshire
Sherwood Forest Hospitals NHS Foundatio…
Concerns summary (AI summary) A culture within midwifery led to delayed action and an assumption of benign causes for antepartum haemorrhage (APH), with established guidance not followed, representing a regional and potentially national concern.
Action Taken (AI summary) Sherwood Forest Hospitals NHS Trust has revised the Antepartum Haemorrhage Guideline and implemented LIMS (Learning in Maternity Services) training, focusing on reacting to blood loss and causes of antepartum haemorrhage. The Trust has updated its Antepartum Haemorrhage (APH) guideline, introduced mandatory training, and implemented escalation processes. Wider cultural work has also been undertaken by the Perinatal Quad.
Gemima Christodoulou-Peace
All Responded
2024-0391 22 Jul 2024 Suffolk
Department of Health and Social Care
Concerns summary (AI summary) Clinicians lack a central resource to identify medications increasing suicidal behaviour, call recordings for remote interactions are limited, and there were significant delays in accessing mental health services and medication reviews despite escalating patient distress.
Action Planned (AI summary) The Department acknowledges the concerns and highlights existing mechanisms for sharing patient information and work to improve access to mental health services. They also mention a revised Trust Strategy implemented in May 2024, though this seems to predate the report.
Omar Ahmed
All Responded
2024-0390 22 Jul 2024 East London
Department of Health and Social Care East London Foundation NHS Trust London Borough of Newham +1 more
Concerns summary (AI summary) Poor communication between care agencies, an under-resourced district nursing team lacking clinical curiosity, and carers failing to challenge poor patient decisions led to severe health deterioration and inadequate living conditions.
Noted (AI summary) Sunlight Care Group has updated policies, conducted a Serious Incident Review, and commenced a training program for staff. The training covers topics such as recognizing self-neglect, home safety, nutrition, and risk management, with a detailed schedule outlined in the response. The council has already completed a Safeguarding Adults Review referral and held a meeting with Sunlight Care, implementing a quality improvement plan and enhanced monitoring. They also plan further actions including a learning event with ASC, Sunlight Care and ELFT, a review of safeguarding procedures and training on implementing inquest lessons. The DHSC acknowledges the concerns raised in the report, referencing the Care Act 2014 and Mental Capacity Act. They highlight existing resources like the Care Workforce Pathway without committing to specific new actions. The Trust has increased time slots in the dressing clinic, staffed it with a substantive nurse, and will review with staff the need to proactively arrange professional meetings when they witness concerns. They also describe changes to wound care pathways.
Philips Evans
All Responded
2024-0387 22 Jul 2024 North Wales (East & Central)
Betsi Cadwaladr University Health Board
Concerns summary (AI summary) The Health Board's investigations are consistently of poor quality, ineffective, and untimely, failing to identify and address care omissions or implement learning promptly, leading to recurring patient safety risks.
Action Taken (AI summary) BCUHB has implemented a new Integrated Concerns Policy and a Learning from Investigations Programme that reviewed 262 investigations against good practice standards. They have established clearer approval processes and are implementing a digital learning portal to cascade learning across the organization.
Benjamin Harrison
All Responded
2024-0394 19 Jul 2024 Mid Kent & Medway
HMP Rochester Oxleas NHS Foundation Trust
Concerns summary (AI summary) Lack of night-time healthcare in prison means untrained officers manage intoxicated prisoners without clear guidance, compounded by inconsistent information sharing policies between healthcare and prison staff regarding medication and risk.
Action Planned (AI summary) Oxleas will ensure the healthcare team is aware of relevant policies and that these are shared and discussed, and has updated on-call GP guidance. A review of policies has been completed and shared. HMPPS has issued an order to staff regarding escalating concerns about prisoners under the influence of illicit substances. They are also embedding a process for sharing information about at-risk prisoners with medication in their possession, and are consulting on new guidance around prisoners under the influence.
Joseph Parker
All Responded
2024-0389 19 Jul 2024 Avon
Faculty of Intensive Care Medicine NHS England Royal College of Anaesthetists +1 more
Concerns summary (AI summary) Despite capnography being the gold standard for tracheal tube placement, its universal endorsement and dissemination are lacking, with previous PFD reports on unrecognised oesophageal intubation failing to prompt necessary changes.
Noted (AI summary) NHS England acknowledges concerns about oesophageal intubation and the PUMA guidelines and states they will clarify the future direction of the Never Events Framework. They also note that all PFD reports are discussed by a working group to share learnings. The organisations agree with the coroner's concerns and highlight their existing work, including the 'no trace = wrong place' campaign, endorsement of PUMA guidelines, and emphasis on capnography in anaesthesia standards. They also express support for unrecognised oesophageal intubation to be a nationally reportable incident. The RCEM expresses support for adequate staffing, multidisciplinary simulation training, equipment standardization, intubation checklists, and capnography use, referencing an existing framework for collaboration between Emergency Medicine and Intensive Care Medicine.
Rita Howells
All Responded
2024-0388 19 Jul 2024 Herefordshire
Hereford County Hospital
Concerns summary (AI summary) Hospital policy regarding bed rail erection before falls assessment is routinely ignored, and procedures for ensuring call bells are functional are inadequate.
Action Taken (AI summary) The Trust has implemented several measures including clearer documentation of call bell checks, reviewing incident reporting, adding falls risk to nursing handovers, implementing 'Falls Friday', using yellow socks/wristbands to identify falls risk, and trialing secured bed rails.
Noura Hardy
All Responded
2024-0400 18 Jul 2024 West Sussex, Brighton & Hove
Concerns summary (AI summary) Excessively long national waiting lists for heart treatment, particularly for patients with weakened heart muscles due to long-term steroid use, pose a fatal risk despite local improvements.
Noted (AI summary) The Department of Health and Social Care acknowledges concerns about waiting times for heart treatment and highlights commitment to reducing waiting lists, but notes the Trust believed the patient's complication would have happened regardless of waiting times.
Deborah Cooper
All Responded
2024-0395 18 Jul 2024 Wiltshire & Swindon
Department for Science, Innovation & Te…
Concerns summary (AI summary) A book detailing suicide methods is freely available on Amazon UK, and existing legislative frameworks, including the Suicide Act and Online Safety Act, appear ineffective in preventing its marketing and supply.
Noted (AI summary) The Secretary of State acknowledges the coroner's concerns regarding the Online Safety Act and its application to potentially harmful content on platforms like Amazon, but states that enforcement is the responsibility of the police and CPS. The response also clarifies the remit of the Ministry of Justice regarding the Suicide Act 1961.
Anna Elliot
All Responded
2024-0386 18 Jul 2024 Inner North London
East London Foundation Trust (ELFT)
Concerns summary (AI summary) The unit experienced widespread poor record-keeping, inadequate observation chart entries, and a rising trend of missed and falsified observations, indicating a failure to adhere to critical safety protocols despite training and previous PFD reports.
Action Taken (AI summary) ELFT has implemented measures including admin cover during team handovers to prevent missed calls, updated lone working policies, and revised observation policies with training. They are developing an e-obs platform with time-stamped entries and alerts for overdue observations.
Tony Williams
All Responded
2024-0385 18 Jul 2024 Cheshire
Health and Safety Executive
Concerns summary (AI summary) There were no clear images in the guidance or support materials produced by HSE to assist drivers who load and unload bales, and the accident would not have occurred if Mr Williams had not unloaded with the overhang facing downhill.
Noted (AI summary) The HSE states that current guidance on safe stacking, loading, and unloading of bales is sufficient and does not require further images or supporting material, but they will keep the report on record for consideration when it is next reviewed.
Sasha Drysdale
All Responded
2024-0384 18 Jul 2024 Manchester South
Britannia Pharmaceutical Ltd Leyden Delta Ltd National Institute for Health and Care … +1 more
Concerns summary (AI summary) Further research is needed to confirm or refute whether Clozapine materially increases the risk of patients developing certain blood cancers, given international study suggestions.
Noted (AI summary) NICE acknowledges the concerns regarding clozapine and blood cancers but states that the MHRA is the responsible body for medicine regulation and safety. NICE welcomes any findings that may impact its current recommendations and advice. Viatris states its clozapine product is safe when used as prescribed and that ongoing monitoring shows no change in the benefit risk profile, so no action is proposed. Response contains no text. Response text consists only of A6 and A7.
Paul Roberts
All Responded
2024-0383 18 Jul 2024 North Wales (East & Central)
Betsi Cadwaladr University Health Board
Concerns summary (AI summary) The Health Board's investigations into care failings lack accountability for staff and suffer from incomprehensible delays in implementing identified actions, perpetuating ongoing risks to patient safety.
Action Taken (AI summary) BCUHB has implemented a new Integrated Concerns Policy with a clear framework for reporting and investigating incidents, rolled out in September 2024. The MHLD Learning and Action Group will review action plan progression, and audits will ensure divisions upload Learning and Improvement Plans to Datix.
Pauline Spedding
All Responded
2024-0382 17 Jul 2024 Norfolk
Department of Health and Social Care
Concerns summary (AI summary) Frequent patient transfers between overcrowded wards and the routine use of "escalation beds" in corridors led to breaks in care continuity and increased risk, highlighting systemic hospital capacity issues.
Action Taken (AI summary) Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH) has undertaken work to reduce patient moves during inpatient stays, strengthened processes for the use of escalation beds, and continues to review internal processes to minimize risk to patients. NNUH reviews patients with a length of stay of over 21 days weekly to facilitate safe and timely discharges.
David Almond
All Responded
2024-0381 17 Jul 2024 South Manchester
East Cheshire NHS Trust NHS England
Concerns summary (AI summary) Hospital doctors lacked access to crucial GP records for out-of-area patients due to IT system differences, and a practitioner failed to arrange appropriate follow-up despite the patient's history.
Action Planned (AI summary) NHS England highlights work to improve record-sharing through the National Care Records Service (NCRS) and Shared Care Records, which are being developed locally by Integrated Care Boards (ICBs) with plans for future interoperability across England. NHS England's Regulation 28 Working Group discusses all reports received to share learnings and identify emerging trends. East Cheshire NHS Trust has enabled access to GP records for the wider footprint of the trust. The trust will reinforce the importance of documenting family history and considering thrombophilia in management plans, share learning from the case via clinical bulletins and forums, and review ACP caseloads.
Barry Howard
All Responded
2024-0380 17 Jul 2024 Norfolk
Norfolk County Council
Concerns summary (AI summary) Inadequate and poorly placed warning signs for a flood-prone ford, coupled with insufficient and delayed road closure measures, failed to prevent incidents and posed a significant risk to road users.
Action Taken (AI summary) Norfolk County Council details actions taken following a fatal incident at a ford, including inspections of all fords in Norfolk, closure of additional fords, and installation of improved signage, and states that a review of longer-term options is underway. All fords have had a safety assessment, resulting in the temporary closure of two fords with further site-specific assessments ongoing.
Lorraine Procter
All Responded
2024-0378 17 Jul 2024 South Manchester
Department of Health and Social Care
Concerns summary (AI summary) Significant national backlogs for cardiology appointments cause patients to wait over 40 weeks, delaying specialist input and increasing the risk of complications and death.
Action Planned (AI summary) The Department of Health and Social Care aims to meet the NHS Constitutional standard of 92% of patients waiting no longer than 18 weeks from Referral to Treatment (RTT) by the end of parliament. NHS Greater Manchester is working to prevent CVD through the NHS GM CVD Prevention Plan.
George Dillon
All Responded
2024-0488 16 Jul 2024 Hampshire, Portsmouth and Southampton
Hampshire Constabulary National Police Chiefs’ Council
Concerns summary (AI summary) Police lacked adequate understanding, training, and procedures for responding to automated car crash alerts from electronic devices, leading to delayed response and potential risk to life.
Action Planned (AI summary) Hampshire and Isle of Wight Constabulary has updated guidance to operators regarding automated crash detection calls, requiring deployment of officers unless contact is quickly re-established and police are confirmed to be unnecessary. The National Police Chiefs Council (NPCC) will direct a task and finish group on 13th September 2024 to create an agreed national position in relation to automated calls. The 999/112 Liaison Committee will also update its Memorandum of Understanding (MOU) in relation to SOS-Alerts using UK GSM Networks.
Jessica de Souza
All Responded
2024-0407 16 Jul 2024 Surrey
BMJ Group National Institute for Health and Clini… Royal Pharmaceutical Society
Concerns summary (AI summary) Clinicians relied on potentially misleading guidance to prescribe aripiprazole as a monotherapy for bipolar disorder, which was ineffective in protecting the patient from depressive relapse.
Noted (AI summary) The Royal Pharmaceutical Society explains that the BNF provides a general overview and may not include all information necessary for prescribing, recommending referral to a specialist for bipolar disorder. They will continue to monitor for additional information around the management of bipolar disorder for future updates. BMJ acknowledges the coroner's concerns regarding BMJ Best Practice's content on bipolar disorder treatment. They state that the tool is a reference for medical professionals and that content is regularly reviewed and updated, but the decision on treatment remains with the prescribing clinician. They highlight the importance of consulting multiple sources and checking product information sheets for medications. NICE acknowledges the coroner's concerns regarding their bipolar disorder guideline (CG185) and its consideration of the two polarities of bipolar disorder in long-term treatment. They will discuss this area with their topic experts and review any new evidence, updating recommendations if necessary.
Glenn Jacques and Ben Whiteman and Callum Clark
No Identified Response
2024-0376 16 Jul 2024 Durham & Darlington
Northern Rail
Concerns summary (AI summary) The railway station, a known location for suicides, met the 'hotspot' criteria with three incidents in 12 months, despite previous categorisation suggesting otherwise.