21 Response Accepted in Part

Update mental vulnerability and mental capacity DSO guidance

Recommendation

The Home Office must review and update Detention Services Order 04/2020: Mental Vulnerability and Immigration Detention: Non-Clinical Guidance to set out comprehensive guidance for detention and healthcare staff where there are concerns that a detained person is suffering mental ill health or lacks mental capacity. This must include an appropriate system for: the routine handover or sharing of relevant information between detention custody staff and healthcare staff (for example, in Security Information Reports and Anti-Bullying Support Plans); the identification and follow-up of missed medical appointments; the assessment of mental capacity where indicated; and mental health assessment where indicated. The Home Office must ensure that training about the updated guidance takes place on a regular (at least annual) basis for detention and healthcare staff, as well as those responsible for managing them. The training must be subject to an assessment.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
- In March 2024, the Home Office stated it was scoping requirements with NHS England regarding policy on detained people with mental ill health as part of wider work on vulnerable adults (Government Response to the Brook House Inquiry, Home Office, March 2024).
- In January 2025, DSO 08/2016 (Management of Adults at Risk) was updated to include mandatory Vulnerable Adult Care Plans for Level 3 cases, standardised VACPs across all facilities, and new caseworker responsibilities (Detention Services Order 08/2016, Home Office, January 2025).
- The July 2025 interim Rule 35 DSO includes updated guidance on detained persons who may lack mental capacity, though the full mental vulnerability DSO revision remained pending the completion of the Adults at Risk and Rule 34–35 review (Detention Services Order 09/2016 interim, Home Office, July 2025).
How was this evidence gathered?
Evidence searched by Claude (Anthropic) on 10 Apr 2026
Checked data held on this site (government responses, progress updates, independent evidence)
Jurisdiction
England
Response
Accepted in Part
Accepted in Part Home Office
19 Mar 2024

The government stated it is considering policy on detained people with mental ill health as part of wider work on vulnerable adults, scoping requirements with NHS England.

Read Full Response
Progress Timeline
court_ruling
15 Dec 2025

High Court ruling AH and IS v SSHD [2025] EWHC 3269 (Admin) (15 December 2025): found systemic disconnect between Adults at Risk policy, ACDT systems, and Rule 35 processes at Brook House.

Parliamentary Answer
14 Jan 2025

Angela Eagle, Written PQ 23170 (15 January 2025): 'On track for closure by summer 2025.'

Published Evidence

Published assessments of progress from inspectorates, select committees, official progress reports, and other sources. Source type badge indicates whether each assessment is independent or government self-reported.

Insufficient Progress
03 Sep 2025
HM Inspectorate of Prisons Inspection Report

Engagement with charities described as "very limited". 10 people released homeless in past year including 3 assessed as adults at risk.

View detailed findings

Based on Independent Review of Progress visit in August 2025, following up 13 concerns from August 2024 inspection. Brook House run by Serco held 192 detainees at time of visit.

Report on an independent review of progress at Br… View Source
Insufficient Progress
19 Sep 2024
Brook House Inquiry Chair Other

Inquiry Chair Kate Eves described government response as "inadequate" and called for a "reset" with the new government. Warned abuse "becomes a question of when, not if" it happens again.

View detailed findings

In September 2024, Kate Eves told Channel 4 News she was "disappointed with what I see as an inadequate response by the former government to an important report." She noted the inquiry cost about £20 million over four years. Home Office lawyers had argued her "recommendations are not binding."

Channel 4 News interview, September 2024
Source
Report The Brook House Inquiry Report 19 Sep 2023
Responsible Bodies
Home Office Primary
Recommendation age 2.7 yrs
Last formal update 15 Dec 2025