Training and training establishments as a source of safety information
Training visits should make an important contribution to the protection of patients: Obtaining information directly from trainees should remain a valuable source of information – but it should not be the only method used. Visits to, and observation of, the actual training environment would enable visitors to detect poor practice from which both patients and trainees should be sheltered. The opportunity can be taken to share and disseminate good practice with trainers and management. Visits of this nature will encourage the transparency that is so vital to the preservation of minimum standards.
- The GMC stated in April 2025 that it attends at least one locally organised visit per year for any concern escalated to the enhanced monitoring process (DHSC and NHS England implementation update provided to the Thirlwall Inquiry, DHSC/NHSE, April 2025).
- No further independent published evidence has been identified since 2023 (Ten Years After Francis, Academic Review, February 2023).
How was this evidence gathered?
Response
Accepted
Response
AcceptedThe government published "Hard Truths: the Journey to Putting Patients First" (Cm 8777) on 19 November 2013, responding to all 290 recommendations of the Francis Report. This followed an initial response "Patients First and Foremost" in March 2013. Key reforms included a new Chief Inspector of Hospitals, strengthened Care Quality Commission inspection regime, a statutory duty of candour, and the fit and proper person test for NHS directors. Volume 2 (Cm 8754) contains the government's detailed responses to each of the 290 recommendations. See: https://assets.publishing.service.gov.uk/media/5a7cd486ed915d63cc65d167/34658_Cm_8777_Vol_1_accessible.pdf
Progress Timeline
DHSC and NHS England implementation update provided to the Thirlwall Inquiry (April 2025). This is the government's own account of progress, submitted to the inquiry. Reviewed extent of implementation: Implemented – Ongoing. In the GMC's quality assurance processes, training visits make a very important contribution to the protection of patients. Every year, the GMC ask each LETB and Deanery to outline how they meet the GMC's standards in Promoting Excellence through completion and submission of a self-assessment questionnaire. The GMC then analyse this questionnaire and conduct various quality activities with each organisation to do a deeper dive into areas outlined in their self-assessment. The GMC does quality activities such as talking to students/trainees and educators, visits, looking at evidence from other bodies and data analysis. This allows it to check on how an organisation is addressing areas of concern and to identify areas of good practice. The GMC may set requirements and recommendations to drive improvements and to ensure the timely identification and resolution of issues including patient safety concerns. It produces an annual summary of quality activity for the organisation which is published. The other type of training visits it has is via the enhanced monitoring process. When a concern is escalated to enhanced monitoring, it will attend at least one locally organised visit (organised by the LETB/Deanery) per year to the trust or department to do a more thorough check on the progress of the concern(s). In between these visits, the GMC gets regular updates on progress from the LETB or Deanery during meetings, via the quality reporting system, via trust improvement/ action plans and via other quality activities. Please see response to recommendation 152 above.
Published Evidence
Published assessments of progress from inspectorates, select committees, official progress reports, and other sources. Source type badge indicates whether each assessment is independent or government self-reported.
Research published 2023 marking ten years since the Francis Report found mixed results. Structural and legislative changes largely delivered (duty of candour, FPPR, CQC overhaul, revalidation, Freedom to Speak Up Guardians). However, cultural change not fully embedded; understaffing, fear of speaking up, and poor complaint handling persist in parts of the NHS.
Government published "Culture Change in the NHS" (Cm 9009) reporting progress on all 290 recommendations. Key achievements: 19 hospitals placed in special measures; those trusts recruited 109 additional doctors and 1,805 additional nurses; 129 board-level changes made; excess avoidable deaths fell by 450 in less than a year.
Government published "Hard Truths: The Journey to Putting Patients First" (Cm 8777) in two volumes. Vol 1 set out new actions; Vol 2 provided detailed response to each of the 290 recommendations. Approximately 204 of 290 recommendations were fully accepted.
GMC medical revalidation launched December 2012. All licensed doctors must demonstrate fitness to practise every five years through appraisal and evidence. Francis Report endorsed and recommended strengthening revalidation.