F196 Response Accepted

Nurse leadership

Recommendation

The Knowledge and Skills Framework should be reviewed with a view to giving explicit recognition to nurses' demonstrations of commitment to patient care and, in particular, to the priority to be accorded to dignity and respect, and their acquisition of leadership skills.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
- The government's response in "Hard Truths" (Cm 8777, November 2013) accepted this recommendation and stated that the NHS Knowledge and Skills Framework would be reviewed to give explicit recognition to compassionate care and leadership skills (Hard Truths: the Journey to Putting Patients First, DHSC, November 2013).
- The NHS Knowledge and Skills Framework remains in place as part of NHS Agenda for Change terms and conditions. It provides a framework for personal development planning and annual review for all staff on AfC contracts (NHS Knowledge and Skills Framework, NHS Employers).
- The NMC's revised Code (March 2015) explicitly prioritises compassion, dignity, and respect as core professional values, and the NMC's 2018 Standards of Proficiency include "Being an accountable professional" as the first platform. These standards inform continuing professional development expectations (NMC Code 2015; Future Nurse Standards of Proficiency, NMC, 2018).
- No published evidence has been identified of a specific formal review of the KSF to incorporate the explicit recognition of compassion, dignity, and leadership that Francis recommended. NHS Employers continues to publish guidance on the KSF's use, but updates have focused on pay progression and gateway points rather than the values-based elements Francis envisaged (NHS KSF Guidance, NHS Employers).
How was this evidence gathered?
Evidence searched by Claude (Anthropic) on 10 Apr 2026
Checked data held on this site (government responses, progress updates, independent evidence)
Jurisdiction
England
Response
Accepted
Accepted Department of Health and Social Care
19 Nov 2013

The government published "Hard Truths: the Journey to Putting Patients First" (Cm 8777) on 19 November 2013, responding to all 290 recommendations of the Francis Report. This followed an initial response "Patients First and Foremost" in March 2013. Key reforms included a new Chief Inspector of Hospitals, strengthened Care Quality Commission inspection regime, a statutory duty of candour, and the fit and proper person test for NHS directors. Volume 2 (Cm 8754) contains the government's detailed responses to each of the 290 recommendations. See: https://assets.publishing.service.gov.uk/media/5a7cd486ed915d63cc65d167/34658_Cm_8777_Vol_1_accessible.pdf

Read Full Response
Note: Government responded via "Hard Truths: The Journey to Putting Patients First" (2014), a single document covering all 290 recommendations with a blanket acceptance. Individual recommendation responses were not broken out.
Published Evidence

Published assessments of progress from inspectorates, select committees, official progress reports, and other sources. Source type badge indicates whether each assessment is independent or government self-reported.

Reasonable Progress
06 Feb 2023
Academic Review - Ten Years After Francis

Research published 2023 marking ten years since the Francis Report found mixed results. Structural and legislative changes largely delivered (duty of candour, FPPR, CQC overhaul, revalidation, Freedom to Speak Up Guardians). However, cultural change not fully embedded; understaffing, fear of speaking up, and poor complaint handling persist in parts of the NHS.

University of Birmingham: Ten years after Francis View Source
Confirmed Completed
01 Apr 2016
NMC - Nursing Revalidation

NMC Revalidation launched 1 April 2016 in direct response to Francis Report. All nurses and midwives must revalidate every three years. Replaced the Post-Registration Education and Practice system. Updated NMC Code published March 2015 strengthened requirements around candour and raising concerns.

NMC Response to the Francis Report View Source
Confirmed Completed
31 Mar 2015
NMC - Updated Professional Code (2015)

NMC published updated Code of Professional Standards for nurses and midwives (March 2015). Standard 14 specifically requires nurses and midwives to be open and candid with all service users about all aspects of care, including when mistakes or harm have occurred.

NMC Professional Duty of Candour Guidance View Source
Good Progress
11 Feb 2015
UK Government - Culture Change in the NHS

Government published "Culture Change in the NHS" (Cm 9009) reporting progress on all 290 recommendations. Key achievements: 19 hospitals placed in special measures; those trusts recruited 109 additional doctors and 1,805 additional nurses; 129 board-level changes made; excess avoidable deaths fell by 450 in less than a year.

Good Progress
19 Nov 2013
UK Government - Hard Truths Vol 1 & 2

Government published "Hard Truths: The Journey to Putting Patients First" (Cm 8777) in two volumes. Vol 1 set out new actions; Vol 2 provided detailed response to each of the 290 recommendations. Approximately 204 of 290 recommendations were fully accepted.

Source
Report Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry 06 Feb 2013
Responsible Bodies
Department of Health and Social Care Primary
Recommendation age 13.3 yrs
Last formal update 4576 days ago