ETI-16 Response Accepted

Design Engagement Process

Recommendation

Immediately following the appointment of the designer, and throughout the design of the project, the designer should engage with the promoter and owner of the project, the procurement and project manager, the local planning authority, the utility companies and interested third parties owning land that may be affected by the project to clarify their design criteria. In such discussions throughout the design of the project the promoter and owner of the project should co-ordinate responses to the various stages of design and, in doing so, should take into account the competing interests of different parties and of various departments within any local authority exercising different statutory functions as well as the significance of the project in the context of the community as a whole and should provide all necessary assistance and clear and timeous instructions to the designer to avoid delays and additional expense. In that regard:
• prior to the appointment of the designer the local planning authority ought to produce sufficiently detailed design guidelines to enable the designer to take them into account from the outset when designing the tram network and to improve the prospects of obtaining the necessary consents and approvals without requiring repeated re-submission of designs that will result in delay to the project with resultant expense;
• throughout the project a collaborative approach should be adopted by the promoter and owner to achieve an early resolution of any design issues that arise; and
• the promoter and owner should assume primary responsibility for co-ordinating the local authority’s response and for negotiating the resolution of all issues to enable clear instructions to be issued to the designer and to avoid re-design of sections of the route following reconsideration of matters that have been resolved at an earlier stage.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
- In November 2023, the Council stated it broadly agreed with Lord Hardie's recommendations, noting improvements had been implemented for Trams to Newhaven (City of Edinburgh Council response, November 2023).
- The Council committee report (16 November 2023) acknowledged that the original tram project lacked a single point of contact to coordinate design responses, and that this had been addressed in the Newhaven project (City of Edinburgh Council Committee Report, 16 November 2023).
- No published formal guidance requiring continuous engagement between promoters, owners, and planning authorities on design criteria for future light rail projects has been identified to March 2026.
How was this evidence gathered?
Evidence searched by Claude (Anthropic) on 10 Apr 2026
Checked data held on this site (government responses, progress updates, independent evidence)
This recommendation applies across many organisations. The evidence above reflects central policy activity; adoption in individual organisations may vary.
Jurisdiction
Scotland
Section Reference
Chapter 25 Recommendation 16 (paragraph 25.228)
Response
Accepted
Under Consideration City of Edinburgh Council Initial Response
02 Nov 2023

Council Leader Cammy Day stated: 'We know that serious mistakes were made in the construction of the original tram line.' The Council broadly agrees with Lord Hardie's recommendations but notes improvements were already implemented for the successful Trams to Newhaven project. The Council has not published a formal detailed response to individual recommendations. Source: Council news release, 2 November 2023.

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Accepted City of Edinburgh Council Follow-up
16 Nov 2023

The Inquiry Report identifies a difference in the approach taken by the Council to design before and after the Mar Hall mediation. Prior to the mediation there was not a single point of contact at the Council to coordinate the design responses and this led to confusion as to the Council's position. In order to avoid this in future, Lord Hardie recommends that the Council produces detailed design guidance to assist design development, collaborate with the designer to resolve design issues and coordinate the response to design queries such that clear instructions can be given. It is recommended that the Council should adopt this Recommendation. Source: Chief Executive's report to Transport and Environment Committee, 16 November 2023. Note: City of Edinburgh Council statuses are drawn from the Chief Executive's report to the Transport and Environment Committee (16 November 2023), referred to the full Council on 14 December 2023. This report appears to have been formally adopted but independent confirmation has not been obtained.

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Progress Timeline
Official Report
02 Nov 2023

Initial status based on Scottish Government and City of Edinburgh Council responses to the Edinburgh Tram Inquiry Report (September 2023).

Source
Report Edinburgh Tram Inquiry Report 01 Aug 2023
Responsible Bodies
City of Edinburgh Council Primary
Recommendation age 3.1 yrs
Last formal update 1031 days ago