LAS and MPS review FSG call protocols
The London Ambulance Service and Metropolitan Police Service review their protocols and policies to ensure that their operators can identify FSG calls (as defined by the LFB) and pass them to the LFB as soon as possible.
- The government's Phase 1 progress report stated this recommendation is complete, with the Metropolitan Police Service and London Ambulance Service having reviewed protocols to ensure FSG calls can be identified and passed to LFB (Quarterly Thematic Update, MHCLG, February 2025).
How was this evidence gathered?
Response
Accepted
Response
AcceptedThe government accepted in principle all the Phase 1 recommendations directed at central government. The Housing Secretary Robert Jenrick presented the formal response to Parliament on 21 January 2020, committing to swift and decisive action including new duties on building owners and managers to provide information to fire and rescue services, install premises information boxes, conduct regular inspections of lifts and fire doors, and equip buildings with evacuation signal facilities. The government stated it had already taken action in advance of the report and was actively looking beyond the remit of these recommendations.
Progress Timeline
The LFB has reported that this recommendation has been completed. The Metropolitan Police Service and London Ambulance Service reviewed protocols ensuring fire survival guidance information is shared appropriately.
We welcome the findings and fully accept the recommendations which have now been published from the first phase of the Grenfell Inquiry, as far as they relate to the London Ambulance Service.