Investigate inter-control room information sharing
Steps be taken to investigate methods by which assisting control rooms can obtain access to the information available to the host control room.
- The Multi Agency Incident Transfer (MAIT) system has been rolled out across England, enabling assisting control rooms to access information from the host control room (Quarterly Thematic Update, MHCLG, February 2025).
- The government's Phase 1 progress report stated this recommendation is complete (Quarterly Thematic Update, MHCLG, February 2025).
How was this evidence gathered?
Response
Accepted
Response
AcceptedThe government accepted in principle all the Phase 1 recommendations directed at central government. The Housing Secretary Robert Jenrick presented the formal response to Parliament on 21 January 2020, committing to swift and decisive action including new duties on building owners and managers to provide information to fire and rescue services, install premises information boxes, conduct regular inspections of lifts and fire doors, and equip buildings with evacuation signal facilities. The government stated it had already taken action in advance of the report and was actively looking beyond the remit of these recommendations.
Progress Timeline
Completed. The Multi Agency Incident Transfer (MAIT) system has been rolled out across England. All fire and rescue services have now embedded new talk groups in their control rooms. A national 999 call redistribution plan has been introduced to enable calls to be diverted during major incidents.