SP10 Response Accepted

Police-ambulance terminology interoperability

Recommendation

Merseyside Police and North West Ambulance Service should review the terminology used in their systems and procedures to ensure shared understanding and interoperability. The College of Policing and the National Ambulance Resilience Unit should undertake a national review to ensure that police and ambulance services across the country operate with consistent terminology and mutual understanding.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
- NHS England and the Department of Health and Social Care stated that terminology used in major incident response must be consistent across all ambulance trusts and aligned with police, fire and wider emergency service partners, and that, in the spirit of recommendations 9 and 10, the matter should sit with the Emergency Resilience Unit and relevant partners to review and standardise across sectors (Government Response to Phase 1 of the Southport Inquiry, CP 1623, Home Office, July 2026).
How was this evidence gathered?
Evidence searched by claude-opus-4-8 on 02 Jul 2026
Checked data held on this site (government responses, progress updates, independent evidence)
Jurisdiction
UK-wide
Response
Accepted
Accepted NHS England
02 Jul 2026

DHSC and NHS England support the issues that the recommendations for the North West Ambulance Service (NWAS) are directed towards. However, while NHS England considers local review of procedures and terminology to be important and necessary, the greater opportunity is to ensure consistent national arrangements across all ambulance trusts in line with the principles of JESIP. Therefore, there is opportunity to go further, in the spirit of recommendations 9 and 10, to deliver an improved national response. In line with our approach to consider emergency response nationally, the response to a major incident should not be determined by one ambulance trust in isolation and should not be treated as a matter for NWAS alone, in line with JESIP doctrine such as the 'Shared Situational Awareness' principle of JESIP. NHS England recognises the importance of clear procedures for declaring a Major Incident or Major Incident Standby, and for ensuring that declarations are communicated quickly and consistently within ambulance services and to emergency service partners. While NWAS should review its own systems and procedures, terminology used in major incident response must be consistent across all ambulance trusts and aligned with police, fire and wider emergency service partners, in line with the 'Communicate' principle of JESIP. The key risk is that local changes made by one trust could create further variation unless they are aligned to a national standard. The priority should be a nationally consistent approach across ambulance services and emergency service partners, so that terminology supports interoperability rather than creating local variation. Therefore, recommendations 9 and 10 should also sit with the Emergency Resilience Unit working with Association of Ambulance Chief Executives and ambulance trusts, and where relevant, the College of Policing, the national JESIP Team and other relevant partners to review and standardise across sectors. (Government Response to Phase 1 of the Southport Inquiry, CP 1623, 2 July 2026.)

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Progress Timeline
NHS England states: Official Report
02 Jul 2026

Government response published 2 July 2026 (CP 1623). The government agreed with this recommendation and addressed it in the response; the named body's delivery is in progress.

Manual Entry
13 Apr 2026

Awaiting government response. Phase 1 report published 13 April 2026.

Source
Report The Southport Inquiry Report: Phase 1 13 Apr 2026
Responsible Bodies
Merseyside Police Primary
Recommendation age 0.3 yrs
Last formal update 02 Jul 2026