The Ombudsman's final decision
Summary: We cannot investigate this complaint about the Council allowing a former partner to remove Mr X’s property. The matter complained of is not separable from the Council’s role as a social housing provider.
The complaint
Mr X said the Council wrongly allowed an ex-partner to remove items belonging to him and his child from his home.
The Ombudsman’s role and powers
We cannot investigate complaints about the provision or management of social housing by a council acting as a registered social housing provider. (Local Government Act 1974, paragraph 5A schedule 5, as amended)
How I considered this complaint
I considered information provided by the complainant.
I considered the Ombudsman’s Assessment Code.
Final decision
We cannot investigate Mr X’s complaint because it is not separable from the Council’s role as a social housing provider, which is outside our jurisdiction.
Investigator's decision on behalf of the Ombudsman