First Report - The Regulation of Social Housing
Select Committee
Housing, Communities and Local Government Committee
HC 18
20 July 2022
Recommendations
3 results
12
Accepted
We recommend that housing providers put in place systems for regularly monitoring the condition of...
Recommendation
We recommend that housing providers put in place systems for regularly monitoring the condition of their stock, rather than relying on tenants to report problems. We also 70 The Regulation of Social Housing recommend that, as part of its review …
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Government Response Summary
The government agrees it is imperative that providers understand the condition of their stock, referencing the Consumer Regulation Review 2021/22 and highlighting the importance of good quality stock condition data and accurate reporting of compliance with the Decent Homes Standard (DHS).
Ministry of Housing, Communities and Local Government
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29
Accepted
We recommend that the Government legislate through the Social Housing (Regulation) Bill to place a...
Recommendation
We recommend that the Government legislate through the Social Housing (Regulation) Bill to place a legal requirement on social housing providers to self-assess against the Housing Ombudsman’s complaint handling code and to report to the ombudsman when they have done …
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Government Response Summary
The government agrees that the Ombudsman can move beyond responding to individual complaints to seek assurance that the Code is being met, including asking all landlords to submit their self-assessment to the Ombudsman and investigating where there is evidence of poor practice, subject to the Social Housing Regulation Bill reaching the statute.
Ministry of Housing, Communities and Local Government
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44
Accepted
Para 163
We recommend that the Government use the Social Housing (Regulation) Bill to amend the Housing...
Recommendation
We recommend that the Government use the Social Housing (Regulation) Bill to amend the Housing and Regeneration Act 2008 to place a much clearer requirement on the Regulator of Social Housing to engage with tenants whenever it investigates possible breaches …
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Government Response Summary
The government agrees that tenants' voices should be at the center of social housing regulation, and has amended the Social Housing (Regulation) Bill to strengthen tenant engagement with their landlords and ensure the Regulator engages with tenants when undertaking inspections. The Regulator has also introduced Tenant Satisfaction Measures (TSMs) to provide greater transparency on landlord performance.
Ministry of Housing, Communities and Local Government
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