Get Britain Working: Reforming Jobcentres

Work and Pensions Committee Closed Inquiry
Opened: 23 Jan 2025 Closed: 1 Jan 2026 Parliament page
The Work and Pension Committee is conducting an inquiry into Jobcentres, the first in a series of inquiries in response to the Government’s Get Britain Working White Paper . The Government wants to increase employment and to help achieve this, it plans to reform Jobcentres, which it says are too … Read more
24 Recommendations
17 Conclusions
2 Reports
4 Oral sessions
4 Letters
4 Events
Activity timeline 16 events
14 Nov
2025
Report published
13 Nov
2025
Report published
12 Nov
2025
Correspondence
11 Sep
2025
Report published
8 Sep
2025
Report published
3 Sep
2025
Correspondence
3 Sep
2025
Correspondence
3 Sep
2025
Correspondence
11 Jun
2025
Oral evidence
11 Jun
2025
Formal meeting (oral evidence session) · Room 6, Palace of Westminster
23 Apr
2025
Oral evidence
23 Apr
2025
Formal meeting (oral evidence session) · The Macmillan Room, Portcullis House
Oral evidence sessions 4 sessions
11 Jun 2025
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Work and Pensions Committee
Alison McGovern MP · Department for Work and Pensions David Barrow · Department for Work and Pensions Ed Lidington · Ministry of Justice
23 Apr 2025
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Work and Pensions Committee
Abdi Mohamed · Scope Andrew McGregor · UNISON Angela Grant · PCS Balbir Kaur Chatrik · Centrepoint Liz Sewell · Belina Grow Martin Cavanagh · PCS Sam Reid · Migrant Help
1 Apr 2025
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Reforming Jobcentres; Pensioner Poverty
Idowu Khadijat Morafa · Across Ummah CIC Jo Rowlands · Leeds City Council Jo Volpe · Leeds Older People’s Forum Lauren McKechnie · Age UK Bolton Paul McGarry · Greater Manchester Combined Authority’s Ageing Hub Rt Hon Andy Burnham · Greater Manchester Combined Authority (GMCA) Sue Forster · Citizens Advice Liverpool Trish Martin · Southway Housing
12 Mar 2025
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Work and Pensions Committee
Becci Newton · Institute for Employment Studies Elizabeth Taylor · Employment Related Services Association (ERSA) Jane Gratton · British Chambers of Commerce Professor Peter Robertson · Edinburgh Napier University Ramesh Moher · New Challenge Saira Hussain · Federation of Small Businesses
Recommendations & Conclusions
4 results
Clear
2 Conclusion Acknowledged
4th Report – Get Britain Working: …
Publicly consult on claimant commitment changes, replacing blanket requirements with personalised action plans.
Instead of an internal review, DWP should publicly consult on changes to the claimant commitment. DWP should consider removing blanket requirements, such as the 35-hour job search requirement, and replacing them with a personalised action plan that is co-developed between … Read more
Government Response
The government states that the new Jobs and Careers Service will provide personalised employment support and will set out what support and advice customers can expect once the service is developed. It is considering a statement of service and will provide more detail on this in a report on delivering the Jobs and Careers Service in spring 2026.
Department for Work and Pensions
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31 Conclusion Acknowledged
4th Report – Get Britain Working: …
Local tailoring of employment services is welcome, but requires balance with national consistency.
We welcome the Government’s commitment to develop a locally tailored and embedded service. Local areas are best placed to understand the needs of their population and labour markets. Jobcentres need to be aware of the different local needs of people … Read more
Government Response
The government welcomes the commitment to develop a locally tailored and embedded service, recognizing the importance of local areas understanding the needs of their population and labour markets.
Department for Work and Pensions
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3 Recommendation Acknowledged
5th Report - Get Britain Working: …
National Careers Service remains under-valued and under-utilised due to funding and awareness issues
The National Careers Service (NCS) is an under-valued and under-utilised resource. Due to a lack of funding and pressure to meet unhelpful targets, careers advisers often can’t spend enough time with people and have to focus on low impact interventions. … Read more
Government Response
The government commits to preserving the distinct roles of careers advisers and fostering collaboration with work coaches within the new integrated service, retaining current qualification standards. It is exploring the development of a dedicated training pathway for careers advisers, with further details to be provided as the service design progresses.
Department for Work and Pensions
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5 Conclusion Acknowledged
5th Report - Get Britain Working: …
Integrating careers advice into Jobcentres risks undermining its distinct professional role
Integrating careers advice into Jobcentres is an exciting opportunity: the culture of careers advice, with its focus on the individual and long-term outcomes, offers a blueprint to improve the culture of Jobcentres. However, there are risks that DWP will have … Read more
Government Response
The government states that responsibility for adult careers transferred from DfE to DWP on 16 September 2025, with a commitment to maintaining alignment with DfE's provision for young people. It plans for adult careers support to be primarily digital self-service, with other channels for those needing additional support, and will work with devolved governments to ensure consistency.
Department for Work and Pensions
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Government Response AI assessment · 41 of 24 classified
Accepted 16
Accepted in Part 6
Acknowledged 4
Deferred 13
Rejected 2
Total 24 recs + 17 conclusions
Correspondence 4 letters
12 Nov 2025 Correspondence from the Secretary of State, relating to the launch of a Report into Young People and Work
Parliament page
3 Sep 2025 To committee Further letter from the Minister for Employment, responding to the Committee's letter following up on the evidence session the Minister attended on 11 June 2025, dated 7 August 2025
Parliament page
3 Sep 2025 To committee Letter from the Minister for Employment, responding to the Committee's letter following up on the evidence session the Minister attended on 11 June 2025, dated 17 July 2025
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3 Sep 2025 From committee Letter to the Minister for Employment, following up on the evidence session the Minister attended on 11 June 2025 on Get Britain Working: Reforming Jobcentres, dated 20 June 2025
Parliament page