DWP Employment Support

Public Accounts Committee Closed Inquiry
Opened: 21 May 2021 Closed: 16 Nov 2021 Parliament page
The COVID-19 pandemic has had a major impact on the labour market, and unemployment in the UK is expected to increase significantly. The Department for Work & Pensions (DWP) provides a range of welfare benefits and support for unemployed people through Jobcentres and through more intensive programmes, such as the … Read more
11 Recommendations
11 Conclusions
1 Report
1 Oral session
2 Letters
1 Event
Activity timeline 5 events
8 Nov
2021
Report published
25 Oct
2021
Correspondence
8 Sep
2021
Report published
13 Jul
2021
Correspondence
17 Jun
2021
Oral evidence
Oral evidence sessions 1 session
17 Jun 2021
View on parliament.uk
DWP Employment Support
Jonathan Mills · Department for Energy Security and Net Zero Margarita Morrison · Department for Work & Pensions Peter Schofield · Department for Work and Pensions
Title HC No. Published Items Response
Fifteenth Report - DWP Employment support HC 177 8 Sep 2021 22 Responded
Recommendations & Conclusions
2 results
Clear
4 Recommendation Accepted in Part
Fifteenth Report - DWP Employment …
The Department’s focus on getting people into any form of employment risks neglecting its wider...
The Department’s focus on getting people into any form of employment risks neglecting its wider ambitions around supporting disabled people to work and supporting people on low pay to progress. The Department’s current focus is on minimising the impact of … Read more
Government Response
The government accepts the recommendation, stating the National Disability Strategy was published in July 2021. It is carefully considering the In-Work Progression Commission's recommendations and will respond shortly, while also bolstering work coach support for low-paid Universal Credit claimants from April 2022.
HM Treasury
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7 Recommendation Accepted in Part
Fifteenth Report - DWP Employment …
The quality of claimants’ experience with the Department and whether they receive the right support...
The quality of claimants’ experience with the Department and whether they receive the right support will depend on the Department’s ability to integrate the additional 13,500 new work coaches into its organisation and manage their performance effectively. The Department’s employment … Read more
Government Response
The government states it systematically gathers feedback on claimant satisfaction through annual surveys. It also agrees with the recommendation to evaluate work coach effectiveness, noting work is underway with findings expected to start becoming available throughout 2022.
HM Treasury
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Government Response AI assessment · 22 of 11 classified
Accepted 13
Accepted in Part 2
Acknowledged 3
Deferred 1
Not Addressed 2
Rejected 1
Total 11 recs + 11 conclusions
Correspondence 2 letters
25 Oct 2021 Correspondence from Peter Schofield CB, Permanent Secretary, Department for Work and Pensions, re TM15 – DWP Employment Support – Recommendation 2, dated 29 September 2021
Parliament page
13 Jul 2021 Correspondence from Peter Willan, Chair, Richmond Heathrow Campaign, re Employment Support Follow up, dated 5 July 2021
Parliament page