DWP Employment Support

Public Accounts Committee Closed Inquiry
Opened: 21 May 2021 Closed: 16 Nov 2021 Parliament page
The COVID-19 pandemic has had a major impact on the labour market, and unemployment in the UK is expected to increase significantly. The Department for Work & Pensions (DWP) provides a range of welfare benefits and support for unemployed people through Jobcentres and through more intensive programmes, such as the … Read more
11 Recommendations
11 Conclusions
1 Report
1 Oral session
2 Letters
1 Event
Oral evidence sessions 1 session
DWP Employment Support
Jonathan Mills · Department for Energy Security and Net Zero Margarita Morrison · Department for Work & Pensions Peter Schofield · Department for Work and Pensions
Recommendations & Conclusions
3 results
1 Conclusion Acknowledged
Fifteenth Report - DWP Employment …
On the basis of a report by the Comptroller and Auditor General, we took evidence...
On the basis of a report by the Comptroller and Auditor General, we took evidence from the Department for Work and Pensions (the Department) about the employment support it provides to people who need help.1
Government Response
The government acknowledges the introductory paragraph of the committee's report, confirming the basis and timing of evidence gathering and report publication.
HM Treasury
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13 Conclusion Acknowledged
Fifteenth Report - DWP Employment …
The Department explained that it is planning to evaluate the impact of its new schemes,...
The Department explained that it is planning to evaluate the impact of its new schemes, beginning with the Kickstart programme, building on the evaluation work it completed for its previous schemes, which informed its current programme.34 We heard that the … Read more
Government Response
The government's response acknowledged the importance of evaluation and outlined ongoing work to assess work coach effectiveness and individual policies, with findings expected throughout 2022. However, it did not directly address the committee's observation about delays in existing evaluations or the long timelines for future scheme evaluations.
HM Treasury
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15 Conclusion Acknowledged
Fifteenth Report - DWP Employment …
The Department’s employment support is mainly accessible to people on benefits, and they will usually...
The Department’s employment support is mainly accessible to people on benefits, and they will usually be referred to that support via their jobcentre work coaches. Work coaches have considerable discretion to tailor their support to claimants, including discretion around: the … Read more
Government Response
The government acknowledges the committee's observations about work coach discretion and skills, noting ongoing customer satisfaction surveys and existing work to evaluate work coach effectiveness and explore wider support offers.
HM Treasury
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Government Response AI assessment · 22 of 11 classified

Total 11 recs + 11 conclusions
Correspondence 2 letters
25 Oct 2021 Correspondence from Peter Schofield CB, Permanent Secretary, Department for Work and Pensions, re TM15 – DWP Employment Support – Recommendation 2, dated 29 September 2021
Parliament page
13 Jul 2021 Correspondence from Peter Willan, Chair, Richmond Heathrow Campaign, re Employment Support Follow up, dated 5 July 2021
Parliament page