HMRC performance in 2019-20

Public Accounts Committee Closed Inquiry
Opened: 4 Nov 2020 Closed: 25 Mar 2021 Parliament page
Every year the NAO prepares a report on HMRC’s performance and efficiency in the previous accounting year, which is published alongside the HMRC’s Annual Report and Accounts when they are laid in Parliament – for 2019-20’s accounts this is expected in early November. Soon after, the Committee will take evidence … Read more
6 Recommendations
20 Conclusions
1 Report
1 Oral session
3 Letters
1 Event
Activity timeline 6 events
10 Jun
2021
Correspondence
26 Mar
2021
Report published
26 Mar
2021
Correspondence
16 Mar
2021
Correspondence
20 Jan
2021
Report published
16 Nov
2020
Oral evidence
Oral evidence sessions 1 session
16 Nov 2020
View on parliament.uk
HMRC Standard Report
Angela MacDonald · HMRC Jim Harra · HMRC Justin Holliday · HMRC
Title HC No. Published Items Response
Thirty-Sixth Report - HMRC performance 2019–20 HC 690 20 Jan 2021 26 Responded
Recommendations & Conclusions
1 result
Clear
10 Conclusion Deferred
Thirty-Sixth Report - HMRC perform…
We asked HMRC whether the Coronavirus Job Retention Bonus scheme had been cancelled or just...
We asked HMRC whether the Coronavirus Job Retention Bonus scheme had been cancelled or just delayed.26 The scheme would have granted a one-off payment to employers of £1,000 for every employee who they previously claimed for under the Coronavirus Job … Read more
Government Response
The government acknowledges the committee's conclusion regarding the Job Retention Bonus scheme and commits to writing to the committee in March 2021 to provide more detail on its communication approach and lessons learned regarding scheme changes.
HM Treasury
View details
Government Response AI assessment · 25 of 6 classified
Accepted 14
Acknowledged 4
Deferred 1
Not Addressed 5
Rejected 1
Total 6 recs + 20 conclusions
Correspondence 3 letters
10 Jun 2021 Correspondence from Jim Harra, Chief Executive and First Permanent Secretary, re HMRC Performance 19-20 – Recommendation 4, dated 24 May 2021
Parliament page
26 Mar 2021 Correspondence from Angela MacDonald, Deputy CEO & Second Permanent Secretary, HMRC Executive Committee, re Public Account Committees report HMRC Performance report 2019-2020 In response to Recommendation 1, dated 22 March 2021
Parliament page
16 Mar 2021 Correspondence from Jim Harra Chief Executive and First Permanent Secretary HMRC, re HMRC Performance 19-20 – Recommendation 2, dated 8 March 2021
Parliament page