28 Accepted

Treasury lacked clarity on NS&I programme spending between business case approvals

Conclusion
The Treasury had applied its usual scrutiny to the Programme’s Outline Business Case in 2020 and Full Business Case in 2023, approving each subject to conditions.80 The Treasury said it had been satisfied by the spend data in the business case it approved, but the NAO found that there were errors in the spend reported.81 The Treasury told us it had thought it had clarity on the programme spend when approving the business case, but between business case approvals it had less clarity over spend, the Treasury agreed that money spent on the Programme is not available for other public service.82 The Treasury noted that determining whether the programme is within budget depends on the plan being developed by NS&I.83
Government Response Summary
The Treasury notes the challenges in establishing spend data for the Programme and confirms that NS&I's Cost Management and Benefits Realisation plans, defining scope and costs, were completed and approved in March 2024. The response highlights significant improvements in financial data quality and robust financial controls, with continuous scrutiny and reporting enhancements.
Government Response
Accepted
HM Government Accepted
The Treasury notes the Committee’s comments on the scrutiny applied to the Programme’s Outline Business Case and Full Business Case and the challenges that have been faced in establishing the spend data. As noted in the response to Recommendation 25, the Treasury approved NS&I’s Full Business Case for the Programme in December 2023, subject to conditions, which included the requirement for NS&I to develop a Cost Management Plan and a Benefits Realisation Plan, both of which were completed and approved by the Treasury in March 2024. These plans clearly define the scope and costs for the full Programme and how benefits will be tracked and realised. NS&I provides a breakdown of actual spend for the Programme on a monthly basis which is reviewed by the Treasury and has been in line with the approved expenditure. The Treasury also holds quarterly assurance meetings with NS&I at which spend data is reviewed and validated. The Treasury continues to scrutinise the Programme and ensure that NS&I has robust processes in place to track and manage its costs. NS&I has significantly improved the quality of its financial data for the Programme since the NAO report. NS&I have robust financial controls in place and have recently completed an external review of its financial management, controls and processes which found that its practices are strong and comply with financial accounting standards. It found that NS&I’s cost management plan contains clear and comprehensive financial information on all aspects of the Programme. It also includes comprehensive monitoring of costs and associated governance which aligns to best practice and good governance. NS&I is continually looking for ways to improve the quality of financial information. NS&I are also developing a new approach to reporting of its cost data to make it more comprehensive and accessible for the next Programme business case. This will be an improved single source of data which will include a full breakdown of the Programme costs with clear cost categorisation.
Addressee Bodies
HM Treasury
Timeline
Recommendation age 0.5 yr
Report published 13 Feb 2026