67th Report - NS&I’s transformation programme

Select Committee
Public Accounts Committee HC 1237 13 February 2026
Report Status Government responded
Conclusions & Recommendations 29 items (5 recs)
Source View on Parliament website
Government Response (AI assessment · 22 of 29 classified)
Accepted 5
Acknowledged 16
Not Addressed 1
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7 Conclusion Not Addressed
We asked NS&I why it had been trying to do such a complex Programme, splitting operations undertaken by a single supplier into a multi-supplier model, in such a risky way. The NAO report shows that NS&I original planned expected four transition stages to happen largely at the same time, and …
Government Response Summary
The government's response completely fails to address the committee's conclusion about NS&I's complex programme transition and the need for re-evaluation, instead discussing unrelated matters concerning Carer's Allowance overpayments and reassessments.
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